1. UNIT 2: 7 HABITS of
HIGHLY EFFECTIVE
PEOPLE
By,
Prof Sandeep D Chaudhary,
Subject : Contemporary Frameworks in Management (MBA)
International School of Management & Research, Pune

2. 1. PARADIGMS & PRINCIPLES
Let’s start with the first set of slides

3. 3
ANCIENT WAYS TO ATTAIN SUCCESS IN
COMPETITION..

4. 4
WHAT MAKES A PERSON HIGHLY SUCCESSFUL??
Knowledge Skills Desire

5. WHY??
▪ Based on the research by Stephen R. Covey,
Published in 1989
▪ Interviewed the CEOs of Fortune 500s Top
Companies
▪ 246 Weeks on the New York Times Best
Seller List
▪ Over 15 million copies of the book sold
▪ Created a framework for personal effectiveness
5

6. WHICH ARE THOSE 7 HABITS
1. Be proactive
2. Begin with the end in mind
3. Put first things first
4. Think win-win
5. First understand, then be understood
6. Synergies
7. Sharpen your saw 6

7. STAGES OF DEVELOPMENT
7
Interdependence
the paradigm under
which we
cooperate to achieve
something that cannot be
achieved independently.
Dependence
the paradigm under
which we are
born, relying upon others
to take care of us
Independence
the paradigm under
which we
make our decisions and
take care of ourselves.

8. HABBITS AND THEIR SIGNIFICANCE
8
Continuous
Improvement
Focus on Balanced self-renewal
• Continual Improvement,
meaning Building one's
personal capability.
• Helps you in finding the
proper balance between
actually doing and improving
one's capability to do that
which you value.
Independence
(Self-Mastery)
Focus on Independence:
(Private Victories)
• Habit 1: Be Proactive
• Habit 2: Begin with the
End in Mind
• Habit 3: Put First
Things First
Interdependence
Focus on
Interdependence
(public victories)
• Habit 4: Think Win/Win
• Habit 5: Seek First to
Understand, Then to
Be Understood
• Habit 6: Synergize

9. 2. IMPORTANT TERMS
Let’s start with the meaning of the important concepts in
this unit

10. Character
▪ is closely related to moral and
ethical values.
▪ It focuses on the traits that are
unique to a person.
▪ Character is the true self,
meaning it represents deep
rooted attributes
possessed by a person.
PERSONALITY vs CHARACTER
Personality
▪ is often referred to as the
mask identity of a person.
▪ It is reflected by the outer
appearance and behavior
▪ It may or may not be true to
inner character.
10

11. IMPORTANT CONCEPTS IN HABIT FORMATION
11
Ethics (नीतिशास्त्र)
Ethics are that dimension of
human thought & behaviourthat
is
guided by standards & principles
of appropriate conduct. It
involves a commitment to do the
right thing
Values (मूल्यित्वे)
Values are one's judgments
about what is important in
life.
Values tell people what is
good, bad, right, wrong,
beneficial,
important, useful, beautiful,
desirable, appropriate..
Paradigm (model, pattern, नमुना)
It is our perceptionabout the world.
It is the way we see the world-not in terms of visual
sense of sight, but in terms of
perceiving , understanding & interpreting the
world.
Principles (ित्त्वे)
These are guidelines for
human conductthat are
provento have
enduring, permanent value.
Habits (सवय)
An acquired pattern of
behavior that often occurs
automatically
Proactive (सतिय)-
Tending to initiate change rather than reacting to
events.

12. 3. HABITS
Let’s start with the meaning of the important concepts in
this unit

13. WHAT IS A HABIT?
According to Stephen Covey, a habit
as the intersection of knowledge, skill
, and desire.
KNOWLEDGE what to do?
DESIRE motivation to do..
SKILL ability to know how to do? 13
KNOWLEDGE
SKILL
DESIRE

14. HABIT 1. BE PROACTIVE
Let’s start with the first quality of Excellence

15. IMPORTANT CONCEPTS IN HABIT 1
15
Inactive (Passive तनष्क्रीय)
Do nothing
Active (सतिय)
Do something-Meaningful or
Meaningless
Proactive (सतिय)
Do/act in advance when the
event occurs
Reactive
(प्रतितियाशील)
Do/act only when the event
occurs

16. REACTIVE vs PROACTIVE
HOW WE RESPOND TO THE THINGS/EVENTS?
▪ you are reactive, when you blame other people
and circumstances for obstacles or problems.
▪ you are proactive, when you take responsibility
for every aspect of your life.
▪ Between stimulus and response, we have the
power of free will to choose our response
16

17. PROACTIVE in detail…
Being Proactive means you:
▪ Take the initiative and make things happen.
▪ Aggressively seek new ideas and innovations.
▪ Don’t let a negative environment affect your
behavior and decisions.
▪ Work on things that you can do something about.
▪ If you make a mistake, learn from it.
17

18. AND TABLES TO COMPARE DATA
Sentences in Speaking.. Reactive Proactive
There is nothing I can do…
That’s just the way I am ..
I control my own feelings..
I can choose a different
approach..
If only..
Let’s look at our
alternatives..
18

19. 19
I hate
that person..

20. HABIT 2
Case study
HABIT 3
Begin with the
End in Mind
VIDEO & QUIZ
HABIT 5
Case Study:
Pizza Delivery shop
AGENDA

21. What will you do as a
Proactive Pizza shop
owner in case of a
complaints??
21
Pizza Delivery Business

22. What approach will you
follow if the ship is about
to drown completely??
22
Travelling in a Ship
Active Passive Reactive Proactive

23. Photo by WanderingtheWorld (www.ChrisFord.com) - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/44028103@N07 Created with Haiku Deck

24. HABIT 2. BEGIN WITH THE END
IN MIND
Let’s start with the End Objective of any work in mind

25. “ Live as if you were to
die tomorrow. Learn
as if you were to live
forever..
- Mahtma Gandhi
25

26. “
26
Habit 1 tells us
we are the
architects of
our lives
Habit 2 tells us
What to build
with that
ownership and
Why

27. WHAT CONSTITUTES A TASK?
27
1 3 5
6
4
2
Start Stage 2 Stage 4
Stage 1 Stage 3 End

28. DEFINITION & MEANING OF HABIT 2
It is all about
▪ knowing your purpose and
▪ what you’re trying to achieve.
How do you accomplish this habit
▪ By asking yourself questions to determine
your objectives and
▪ By analyzing the reasons behind wanting to
achieve them
28

29. SAMPLE SET OF QUESTIONS
It is all about
▪ What is the purpose of what I’m trying to
achieve?
▪ What outcomes do I want?
▪ Why are these outcomes important/valuable?
▪ Why am I about to do what I’m about to do?
29

30. Where do I want to Go?
30
Design a Time-line of Goals

31. SAMPLE SET OF QUESTIONS
It is all about
▪ What is the purpose of what I’m trying to
achieve?
▪ What outcomes do I want?
▪ Why are these outcomes important/valuable?
▪ Why am I about to do what I’m about to do?
31

32. HABIT 3. PUT FIRST THINGS
FIRST
Let’s start with the Priorities in Life

33. “
33
Habit 2 deals
with personal
effectiveness
(the what and
why)
Habit 3 deals
with personal
efficiency (the
how).

34. “ ▪ Lack of direction, not lack
of time, is the problem.
We all have twenty-four-
hour days.
- Zig Ziglar “
34

35. 35
TOOL FOR PERSONAL
EFFICIENCY
Place your screenshot here
Priority Matrix:
A priority matrix is a technique that
can be used to determine the
priority of one task over others.
It helps you to determine which
tasks to focus on, and in which
order.
It helps you choose which activities
to prioritize , and which activities to
delegate or eliminate.

36. 36

37. 37
Priority Matrix (meaning):
▪ Urgent means this item must be
done today; and
▪ Important means completing this
item (or not) will have significant
impact (positive or negative) on
your life.

38. Created with Haiku Deck
Assignment:
Divide the tasks on the basis of their urgency, importance in
Priority matrix
 Prelim exam tomorrow Gosssips
 Accident of your friend Fubbing
 Car break-down Computer/mobile games
 Too much TV Mall marathons
 Call from Friends during lecture Semester Exam in a month
 Planning/Goal Setting for future Career Gymnasium
 Assignment to be submitted in a week
 Doing certifications of your specialization
 Relationships

39. Ice-breaker on
Habit 4
HABIT 4
Think Win-Win
VIDEO & QUIZ
HABIT 5
Signficance
Case Study
Maruti+Suzuki
Hero + Honda
OBJECTIVES

40. HABIT 4. Think win-win
Let’s start with the Priorities in Life

41. WHAT WIN-WIN IS ALL ABOUT?
▪ Win-Win sees life as a Cooperative arena, not a
competitive one
▪ Win-Win is a frame of mind that constantly seeks mutual
benefit in all human interactions
▪ Win-Win means Agreements or Solutions are mutually
beneficial and satisfying
41

42. 42
I Win ..
You Lose…

43. ACTIVE EXAMPLES
▪ Win-Win
Working towards a common goal by communicating, sharing
the workload, being positive
▪ Win-Lose
You working real hard in a project to get a good grades, Me not
helping at all eventually getting low grades
▪ Lose-Lose
not collaborating, being actively hostile, not getting work done
43

44. Think Win-Lose
▪ You expect others to always go along with your plans
▪ You minimally take into account the feelings or opinions of
others
▪ Use Position, Power, Credentials, Possessions or
Personality to get their way to achieve their goal
▪ Example:
Childhood example of partial Parents
Win lose scripting during Academics
Athletics 44

45. Think Lose-Win
▪ You become a Doormat for everyone, every situation
▪ Setting low expectations and compromising your
standards again and again
▪ Take the blame instead of getting into an argument
▪ Not sharing your problems with anyone
▪ Example:
Abusive Relationship between a dominant husband and a
diffident wife
45

46. Think Lose-Lose
▪ You go to Hell, I go to Hell
▪ Neither person, group, entity benefits from the
relationship
▪ Example:
War, Getting Revenge, Co-dependency
46

47. Think Win-Win
▪ You care about other people and you want them to
succeed. But you also care about yourself and you want to
succeed as well
▪ Encouraging or Wanting others to Win makes you feel
good
▪ Avoid too much competition and too much Comparing
yourself with others
47

48. Real life scenarios
Analyse the situation and find a Win-Win solutions:
▪ Scenario 1 All your friends are going to a concert,
but your parents won't let you go. How could you
make this situation win-win?
▪ Scenario 2: Your teacher pulls you aside and asks
you to befriend a new student and show them
around, the rest of your friends think the new kid
is weird and leave you alone with them. How
could this situation be win-win?
48

49. In solving for Win-Win, we must
consider two factors:
▪ Consideration and
▪ Courage
49
TWO ESSENTIAL QUALITIES
IN Win-Win negotiation

50. In solving for Win-Win, we must
consider two factors:
▪ Scarcity Mentality and
▪ Abundance Mentality
SOCIAL BANK ACCOUNT:
Abundance mentality give rise to the
increase in Social Bank Account
50
MENTALITY OF A HUMAN
BEING IN Daily Life

51. Think Win-Win
▪ People internally believe, "If I win, you lose."
Such people focus upon power and credentials, but have
trouble building meaningful relationships
▪ Win/Lose thinking is encouraged and programmed into us by
society.
▪ Win-Win mentality - learn to leverage the strengths of
others.
It means seeking mutual benefit in your human interactions.
51

52. HABIT 5. SEEK FIRST TO UNDERSTAND,
THEN TO BE UNDERSTOOD

53. IMPORTANCE OF LISTENING SKILLS
▪ Most people don't listen, they wait to talk
▪ To grab win-win deals, listen
▪ Listening shouldn't be selective listening.
▪ "Communication experts estimate, in fact, that
only 10 percent of our communication is by the words we say.
Another 30 percent is represented by our sounds, and
60 percent by our body language.”
53

54. WHY DON’T WE LISTEN ENOUGH?
▪ It is hard to focus our attention exclusively on somebody
else;
▪ It is hard to be patient and resist the urge to prescribe
without thinking; and
▪ It is risky because to influence others, we must first allow
ourselves to be influenced.
54

55. TYPES OF LISTENING TENDENCY
▪ Ignoring – clearly not listening;
▪ Pretending – giving the impression of listening;
▪ Selective – listening intermittently, alert for selective
cues;
▪ Attentive – listening actively, with the intent to reply; and
▪ Empathic – listening actively, with the intent to
understand.
Before we can offer advice, suggest solutions, or effectively
interact with another person in any way, we must seek to
deeply understand them and their perspective through
empathic listening
55

56. HABIT 6. SYNERGISE

57. “A Team is Stronger Than an Individual”
Synergy allows you to:
▪ Value the differences in other
people as a way to expand your
perspective
▪ Sidestep negative energy and look
for the good in others
▪ Exercise courage in interdependent
situations to be open and
encourage others to be open
57
SUCCESS IS ALL ABOUT
AN EFFECTIVE TEAM-WORK

58. ITS ALL ABOUT TEAM-WORK
▪ Synergy means that “the whole is greater than the sum of
its parts”
▪ Synergy, in general, may be defined as two or more people
working together to produce a result not obtainable by any
of the persons independently.
▪ The essence of synergy is to value differences-to respect
them, to build on strengths, to compensate for weakness.
58

59. NEGATIVE ATTRIBUTES IN HUMAN PERSONALITY
▪ The KEY challenge in creating synergy with other people
are overcoming negative attributes:
▪ Envy, jealousy, selfishness are the main negative
attributes of a human being
▪ They become the main bottlenecks in creating Synergy
▪ In Summary, this habit proposes the following theory:
▪ 1 + 1 =…...
▪ 3 or more………………..
59

60. HABIT 7. Sharpen the Saw
Let’s end the list of habits with the last one which
focuses on going beyond excellence

61. HABIT OF SELF-RENEWAL
Mental
Physical
Spiritual
Social/Emotional
PHYSICAL
Exercise, Nutrition, stress management.
SPIRITUAL
Value clarification & commitment, study &
meditation
MENTAL
Reading, visualising, planning, writing.
SOCIAL/EMOTIONAL
Service, empathy, synergy, Intrinsic security.

62. ▪ It surrounds the other habits on
the seven habits paradigm
because it is the habit that
makes all the others possible.
▪ It is the personal PC. It is
preserving and enhancing the
greatest asset you have-----
You.
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EXAMPLES

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THANKS!
Any questions?
You can find me at:
▪ sundeep.chaudhari@gmail.com