Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
City Target Presentation
1. B ULLS EYE S OLUTIONS P RESENTS :
C ITY TARGET
Katie Geiger│ Rachel Weiss │Samantha Tranfa │ Evelyn
Ramirez │ Michael Abney
2. C ITY TARGET I SSUES
Urban Trends
Congestion of urban store
Urban consumer mentality
Availability of Space
Shelf Space
Floor Size
3. S USTAINABLE C OMPETITIVE
A DVANTAGE
Shopping Atmosphere
Trendiness
Clothes
Other Products
4. S TRATEGY │C ITY TARGET
D EPARTMENTS
Implement:
Department/Product
Category
Clothing
Food
Pet Supplies
Home Goods
Small electronics
Toy Department
Arts & Crafts
Skin Care/Makeup
Implementation
Details
Maintain trendy clothing lines
Scale down; focus on items
that can be used for quick
meals/snacks
Limited selection
Eliminate storage items &
shelving units
Including electronic
accessories
Limited to small scale items
Limited Selection with a focus
on office supplies
Maintain current selection
5. S TRATEGY │C ITY TARGET
D EPARTMENTS
Eliminate:
Elimination
Department/Product
Reasoning
Category
Amenities such as:
Not directly
correlated to the root
The Pharmacy
of Target’s brand
Optical Center
Starbucks Store
Large electronics
Not cohesive with
target customers
Gardening
lifestyle
Furniture: Home
Furniture, Patio
Furniture, Shelving Units
Storage Units
6. S TRATEGY │TARGET TO -G O
What is the Program
Online Service/Phone App to
order groceries off site
$9.99 a month
Gather Groceries from In-Store
Pick-Up Window
7. S TRATEGY │TARGET TO GO
How Does it Work
Reserved Scheduling from 4:00pm8:00pm
Target Personal Shoppers
$15.00 Minimum Order
Strategic Placement
10. F INANCIAL B ENEFITS
TARGET-TO - GO P ROGRAM
Effect on Operating
Income
$4,500,000
$4,350,000
$4,200,000
$4,050,000
$3,900,000
$3,750,000
$3,600,000
2012
2013
Operating Income
2014
2015
Income from Target-to-go
2016
13. R ETURN ON I NVESTMENT
OVER THE Y EARS
300%
266%
250%
ROI
200%
176%
150%
94%
100%
50%
74%
21%
0%
2012
2013
2014
2015
2016
14. PHASES
Phase 1
Phase 2
Phase 3
Phase 4
• Preliminary Marketing Tactics (Ex. Email blasts to build anticipation)
• Tech Design
• Layout Design
• Marketing Development :Release of External Advertising & Promotional Material
• Interior Development
• Employee Training
• Utilize Marketing Strategies: Release Internal Promotional Material (In-Store
Signs, Brochures)
• Implementation of Target To-Go program
• Evaluation
• Amendment (if needed)
15. FALL- OUT
Low guest response
Higher than expected turnout
Poor customer service
Allergies
Application failure and technological
glitches
Poor inventory tracking
16. C ONCLUSION
Reduce In-Store Foot Traffic
Reduce Stocking Time
Pertains to Target's SCA
Utilizes urban shopping trends
Notas do Editor
Rework slide to transition into program.
Evelyn. Talk about opportunity of food and wanting to keep the target feel. SWOTSize and Strong Brand ImageDecreased Customer Discretionary SpendingFood
essentially taking part in a form of “curbside” grocery service
Reserved Scheduling: set to handle 10 customers every 30 mins—with all orders in by 1:00 pm on the day they will be picked up Target Personal Shoppers: Gather items from Backroom Inventory-reduce shocking time Hours: meet the needs of customers coming home from work