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Synopsis for hr project on employee retention

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EMPLOYEE RETENTION
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Synopsis for hr project on employee retention

  1. 1. SYNOPSIS OF THE PROJECT REPORT TITLE A STUDY OF THE VARIOUS EMPLOYEE RENTENTION STRATEGIES USED IN BPO SECTOR Submitted by : Sakshi Roll no -03215603909 Section –A INTRODUCTION TO THE TOPIC Talented men leave, dead wood doesn't. Philosophically, employee retention is important. In almost all cases, it is senseless to allow good people to leave your organization. When they leave, they take with them intellectual property, relationships, investments (in both time and money), occasionally an employee or two, and a chunk of your future. Employee retention strategies help organizations provide effective employee communication to improve commitment and enhance workforce support for key corporate initiatives. These strategies also provide full support to the marketing- communication efforts by helping the organization build customer loyalty by distinguishing and positioning the organization’s unique products and services in today’s crowded marketplace.
  2. 2. OBJECTIVE OF THE STUDY The main objective of doing this study is to understand the nature of work, employment, and labour relationships in call centres (BPO) and its impact on workers. This effort aims at identifying and exploring the shared interests to counter the preexisting belief that employees (the human resource) and the human resource management bodies in both the developing and developed world are divided.One of the biggest challenges companies are facing is the attraction and retention of good employees and top performers. The purpose of this project study is also to prove how employee retention is essential in this day and age, and if the organizations are not awake to the situation and immediate actions are not taken to that effect, what repercussions lay ahead and how they would affect the organization and the industry. METHODOLOGY The steps in which the project would be carried out is by collecting both the primary and the secondary data. The secondary data will be collected first. This collection of data will be done by means of reading various materials such as books, journals, magazines, newspaper articles, etc.; looking for similar content online (i.e., on the Internet).Then a structured questionnaire would be used as a primary data collecting tool which will be filled by the bpo employees of various organizations using convienience sampling.Therefore project work would be carried out on the basis of both primary and secondary data.

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