When engineers and translators work with technical writers, a lovable, user-centric product ensues.

1. From Good to Great Products

2. Your Speaker

3. Vision
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Quick Poll

4. VisionYour customers now prefer self-service.

5. Vision
But self-service is not as easy
for customers as it should be.

6. Vision
Global customer support and
self-service are not easy because of…

7. Vision
Excellent content + well-structured
documentation is the secret sauce.

8. Vision
That is more than Engineers or
Translators can provide.

9. VisionYour product needs Content Experts.

10. Vision
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Your Goals

11. Thank you! Questions?