SlideShare uma empresa Scribd logo
1 de 8
Baixar para ler offline
Sahil Gothoskar
SE-A 26020
Topic: Emotional Intelligence
What is Emotional Intelligence?
● Drawing from several different sources, a simple definition of emotional intelligence (also called the
Emotional Quotient, or EQ) describes an ability to monitor your own emotions as well as the
emotions of others, to distinguish between and label different emotions correctly, and to use
emotional information to guide your thinking and behavior and influence that of others (Goleman,
1995; Mayer & Salovey, 1990).
● Emotional intelligence is what we use when we empathize with our coworkers, have deep
conversations about our relationship with our spouse or significant other, and attempt to manage an
unruly or distraught child. It allows us to connect with others, understand ourselves better, and live a
more authentic, healthy, and happy life.
● Although there are many kinds of intelligence, and they are often connected to one another, there
are some very significant differences between them.
Comparision between EQ Vs IQ
● EQ is emotional intelligence, which as we just learned is all about identifying emotions (in ourselves
and others), relating to others, and communicating about our feelings (Cherry, 2018A).
● IQ, on the other hand, is cognitive intelligence. This is the intelligence that people are generally most
familiar with, as it is the type that is most often referred to when the word “intelligence” is used. It is
also the type that is most often measured through testing and estimated through things like grade
point average.
Emotional Quotient in Psychology
● Emotional intelligence filled a gap in the mainstream understanding of intelligence, especially for
psychologists. The field always seemed to have a general understanding that IQ wasn’t everything,
but the theories on what, exactly, the other important components were varied greatly and couldn’t
agree on a single concept or idea.
● When the idea of emotional intelligence was first introduced, psychologists found that this theory fit
into the field like a puzzle piece that had been missing.
5 Domains of Emotional Quotient
● Self-Awareness
● Self-Regulation
● Motivation
● Empathy
● Social Skills
❖ Self-awareness can be defined as “the ability to recognize and understand your own emotions” (Cherry,
2018B). It is the foundational building block of emotional intelligence, since regulating ourselves, having
empathy for others, and so on on all rely on identifying and understanding emotion in ourselves.
❖ Self-regulation is one step further-to have high EQ, we must not only be able to recognize our own
emotions, we must also be able to appropriately express, regulate, and manage them.
❖ People who are high in EQ are generally also high in intrinsic motivation; in other words, people high in
EQ are motivated for internal reasons rather than to gain wealth, respect, fame, or other external
rewards. Those with high EQ are motivated for their own personal reasons and work towards their own
goals.
❖ Empathy can be defined as the ability to understand how other people are feeling and recognize, on an
intimate level, how you would feel in their shoes. It does not mean you sympathize, validate, or accept
their behavior, just that you can see things from their perspective and “feel” what they feel.
➢ Self-Awareness
– Emotional awareness: recognizing one’s emotions and their effects.
– Accurate self-assessment: knowing one’s strengths and limits.
– Self-confidence: sureness about one’s self-worth and capabilities.
❖ Self-Regulation
– Self-control: managing disruptive emotions and impulses.
– Trustworthiness: maintaining standards of honesty and integrity.
– Conscientiousness: taking responsibility for personal performance.
– Adaptability: flexibility in handling change.
– Innovativeness: being comfortable with and open to novel ideas and new information
❖ Self-Motivation
– Achievement drive: striving to improve or meet a standard of excellence.
– Commitment: aligning with the goals of the group or organization.
– Initiative: readiness to act on opportunities.
– Optimism: persistence in pursuing goals despite obstacles and setbacks.
❖ Empathy/Social Awareness
– Empathy: sensing others’ feelings and perspective, and taking an active interest in their concerns.
– Service orientation: anticipating, recognizing, and meeting customers’ needs.
– Developing others: sensing what others need in order to develop, and bolstering their abilities.
– Leveraging diversity: cultivating opportunities through diverse people.
– Political awareness: reading a group’s emotional currents and power relationships.
❖ Social Skills
– Influence: wielding effective tactics for persuasion.
– Communication: sending clear and convincing messages.
– Leadership: inspiring and guiding groups and people.
– Change catalyst: initiating or managing change.
– Conflict management: negotiating and resolving disagreements.
– Building bonds: nurturing instrumental relationships.
– Collaboration and cooperation: working with others toward shared goals.
– Team capabilities: creating group synergy in pursuing collective goals (Consortium for Research
on Emotional Intelligence in Organizations, n.d.; Goleman, 1998).
-0-

Mais conteúdo relacionado

Mais procurados

Emotional Intelligence Presentation Final
Emotional Intelligence Presentation FinalEmotional Intelligence Presentation Final
Emotional Intelligence Presentation Final
Dr. Christine Dickson
 

Mais procurados (20)

Your Emotional Intelligence
Your Emotional IntelligenceYour Emotional Intelligence
Your Emotional Intelligence
 
emotional intelligence
 emotional intelligence emotional intelligence
emotional intelligence
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Introduction to Emotional Intelligence Presentation
Introduction to Emotional Intelligence PresentationIntroduction to Emotional Intelligence Presentation
Introduction to Emotional Intelligence Presentation
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Presentation on emotional intelligence
Presentation on emotional intelligencePresentation on emotional intelligence
Presentation on emotional intelligence
 
Emotional Intelligence Presentation Final
Emotional Intelligence Presentation FinalEmotional Intelligence Presentation Final
Emotional Intelligence Presentation Final
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional intelligence at work
Emotional intelligence at workEmotional intelligence at work
Emotional intelligence at work
 
Emotional intelligence @ workplace
Emotional intelligence @ workplaceEmotional intelligence @ workplace
Emotional intelligence @ workplace
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Life skills
Life skillsLife skills
Life skills
 
Emotional intelligence digicel esw july2016
Emotional intelligence digicel esw july2016Emotional intelligence digicel esw july2016
Emotional intelligence digicel esw july2016
 

Semelhante a Emotional Quotient

Emotional intelligance
Emotional intelliganceEmotional intelligance
Emotional intelligance
Mohamed ELBaz
 

Semelhante a Emotional Quotient (20)

Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Understanding emotional intelligende
Understanding emotional intelligende Understanding emotional intelligende
Understanding emotional intelligende
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional Intelligence and Personal Effectiveness
Emotional Intelligence and Personal EffectivenessEmotional Intelligence and Personal Effectiveness
Emotional Intelligence and Personal Effectiveness
 
The ultimate guide to mastering your emotions
The ultimate guide to mastering your emotionsThe ultimate guide to mastering your emotions
The ultimate guide to mastering your emotions
 
Emotional-intelligence-17
 Emotional-intelligence-17 Emotional-intelligence-17
Emotional-intelligence-17
 
emotional intelligence
emotional intelligenceemotional intelligence
emotional intelligence
 
EI ISAP Session
EI ISAP SessionEI ISAP Session
EI ISAP Session
 
Effective Leadership with Emotional Intelligence
Effective Leadership with Emotional IntelligenceEffective Leadership with Emotional Intelligence
Effective Leadership with Emotional Intelligence
 
Emotional intelligence ppt @ bec bagalkot mba
Emotional intelligence ppt @ bec bagalkot mbaEmotional intelligence ppt @ bec bagalkot mba
Emotional intelligence ppt @ bec bagalkot mba
 
Emotional intelligance
Emotional intelliganceEmotional intelligance
Emotional intelligance
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional Intelligence Report
Emotional Intelligence  ReportEmotional Intelligence  Report
Emotional Intelligence Report
 
Apprendre A Mieux Gerer Ses Emotions
Apprendre A Mieux Gerer Ses EmotionsApprendre A Mieux Gerer Ses Emotions
Apprendre A Mieux Gerer Ses Emotions
 
EMOTIONS
EMOTIONSEMOTIONS
EMOTIONS
 
Apprendre A Mieux Gerer Ses Emotions
Apprendre A Mieux Gerer Ses EmotionsApprendre A Mieux Gerer Ses Emotions
Apprendre A Mieux Gerer Ses Emotions
 
EQ in the workplace
EQ in the workplaceEQ in the workplace
EQ in the workplace
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Life Skills.pptx
Life Skills.pptxLife Skills.pptx
Life Skills.pptx
 
Emotional Intelligence Key To Stress Management
Emotional Intelligence  Key To Stress ManagementEmotional Intelligence  Key To Stress Management
Emotional Intelligence Key To Stress Management
 

Último

The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
heathfieldcps1
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
ZurliaSoop
 
Salient Features of India constitution especially power and functions
Salient Features of India constitution especially power and functionsSalient Features of India constitution especially power and functions
Salient Features of India constitution especially power and functions
KarakKing
 

Último (20)

Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
How to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptxHow to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptx
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...Making communications land - Are they received and understood as intended? we...
Making communications land - Are they received and understood as intended? we...
 
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
 
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
 
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan Fellows
 
Graduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - EnglishGraduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - English
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentation
 
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
 
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
Spatium Project Simulation student brief
Spatium Project Simulation student briefSpatium Project Simulation student brief
Spatium Project Simulation student brief
 
Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Salient Features of India constitution especially power and functions
Salient Features of India constitution especially power and functionsSalient Features of India constitution especially power and functions
Salient Features of India constitution especially power and functions
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 

Emotional Quotient

  • 1. Sahil Gothoskar SE-A 26020 Topic: Emotional Intelligence
  • 2. What is Emotional Intelligence? ● Drawing from several different sources, a simple definition of emotional intelligence (also called the Emotional Quotient, or EQ) describes an ability to monitor your own emotions as well as the emotions of others, to distinguish between and label different emotions correctly, and to use emotional information to guide your thinking and behavior and influence that of others (Goleman, 1995; Mayer & Salovey, 1990). ● Emotional intelligence is what we use when we empathize with our coworkers, have deep conversations about our relationship with our spouse or significant other, and attempt to manage an unruly or distraught child. It allows us to connect with others, understand ourselves better, and live a more authentic, healthy, and happy life. ● Although there are many kinds of intelligence, and they are often connected to one another, there are some very significant differences between them.
  • 3. Comparision between EQ Vs IQ ● EQ is emotional intelligence, which as we just learned is all about identifying emotions (in ourselves and others), relating to others, and communicating about our feelings (Cherry, 2018A). ● IQ, on the other hand, is cognitive intelligence. This is the intelligence that people are generally most familiar with, as it is the type that is most often referred to when the word “intelligence” is used. It is also the type that is most often measured through testing and estimated through things like grade point average.
  • 4. Emotional Quotient in Psychology ● Emotional intelligence filled a gap in the mainstream understanding of intelligence, especially for psychologists. The field always seemed to have a general understanding that IQ wasn’t everything, but the theories on what, exactly, the other important components were varied greatly and couldn’t agree on a single concept or idea. ● When the idea of emotional intelligence was first introduced, psychologists found that this theory fit into the field like a puzzle piece that had been missing.
  • 5. 5 Domains of Emotional Quotient ● Self-Awareness ● Self-Regulation ● Motivation ● Empathy ● Social Skills
  • 6. ❖ Self-awareness can be defined as “the ability to recognize and understand your own emotions” (Cherry, 2018B). It is the foundational building block of emotional intelligence, since regulating ourselves, having empathy for others, and so on on all rely on identifying and understanding emotion in ourselves. ❖ Self-regulation is one step further-to have high EQ, we must not only be able to recognize our own emotions, we must also be able to appropriately express, regulate, and manage them. ❖ People who are high in EQ are generally also high in intrinsic motivation; in other words, people high in EQ are motivated for internal reasons rather than to gain wealth, respect, fame, or other external rewards. Those with high EQ are motivated for their own personal reasons and work towards their own goals. ❖ Empathy can be defined as the ability to understand how other people are feeling and recognize, on an intimate level, how you would feel in their shoes. It does not mean you sympathize, validate, or accept their behavior, just that you can see things from their perspective and “feel” what they feel. ➢ Self-Awareness – Emotional awareness: recognizing one’s emotions and their effects. – Accurate self-assessment: knowing one’s strengths and limits. – Self-confidence: sureness about one’s self-worth and capabilities.
  • 7. ❖ Self-Regulation – Self-control: managing disruptive emotions and impulses. – Trustworthiness: maintaining standards of honesty and integrity. – Conscientiousness: taking responsibility for personal performance. – Adaptability: flexibility in handling change. – Innovativeness: being comfortable with and open to novel ideas and new information ❖ Self-Motivation – Achievement drive: striving to improve or meet a standard of excellence. – Commitment: aligning with the goals of the group or organization. – Initiative: readiness to act on opportunities. – Optimism: persistence in pursuing goals despite obstacles and setbacks. ❖ Empathy/Social Awareness – Empathy: sensing others’ feelings and perspective, and taking an active interest in their concerns. – Service orientation: anticipating, recognizing, and meeting customers’ needs. – Developing others: sensing what others need in order to develop, and bolstering their abilities. – Leveraging diversity: cultivating opportunities through diverse people. – Political awareness: reading a group’s emotional currents and power relationships.
  • 8. ❖ Social Skills – Influence: wielding effective tactics for persuasion. – Communication: sending clear and convincing messages. – Leadership: inspiring and guiding groups and people. – Change catalyst: initiating or managing change. – Conflict management: negotiating and resolving disagreements. – Building bonds: nurturing instrumental relationships. – Collaboration and cooperation: working with others toward shared goals. – Team capabilities: creating group synergy in pursuing collective goals (Consortium for Research on Emotional Intelligence in Organizations, n.d.; Goleman, 1998). -0-