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The Construction Executive’s
Interactive Guide to Business Visibility
PART 4: PREDICTINGPART 4: PREDICTING
Yogi Berra was famously quoted as having said, “It’s hard to make predictions, especially about the future.” Wit and
humor aside, many construction management teams would agree with the former Yankee catcher/philosopher. At
times, predicting business performance or project profitability can be a challenging endeavor. It’s little surprise that
the overriding tendency among construction leaders is to rely almost exclusively on past and present indicators.
As described in Parts 1, 2 and 3 of this guide, the traditional approaches to business visibility (reporting, monitoring,
and analyzing) are important and can help you gain insight into what already happened and what is happening now.
But considering the fierce competition and razor-thin margins that exist in this
industry, that style of rear-view management simply isn’t good enough.
To succeed in today’s climate,
it’s important to understand what
might happen in the future—so
you can prepare for it, control it,
and take action today to attain
tomorrow’s goals. What follows
are some tips, best practices,
and basic steps you can take to
develop more informed forecasts
and what-if scenarios.
2
THE PREDICTING PREDICAMENTTHE PREDICTING PREDICAMENT
IN THEIR OWN WORDSIN THEIR OWN WORDS
Whatyourpeers and experts sayabout predicting.
“Look for trends in overhead burden and forecast a
breakeven point and review its status regularly.
Communicate this information to your estimating
department.”
Martha-Ann Marley
President
Gardner Associates, Inc.
“Taking the time to accurately prepare a cash flow projection
for each project, as well as all combined projects, could
make the difference between success and failure.”
Michael B. Ceschini
Managing Partner
Ceschini  Co., CPAs
“Accurate forecasting . . . has really improved our cash flow.
I can compare work done against the budget and allocate
variances. Project managers can prepare projections in an
afternoon instead of two or three days.”
Bob Scott
Controller
Thor Construction
“Project cost forecasting is more than just for revenue
recognition. Increasing the accuracy of these projections
will improve your decision making, strengthen your profit
margin, and reduce your risk.”
Dennis Stejskal
Vice President, Product Management
Sage Construction and Real Estate Solutions
3
4
SEE
TOMORROW
TODAY
SEE
TOMORROW
TODAY
It’s helpful to think of forecasting in the context of strategic planning since the
two are so closely intertwined. Strategic planning requires you to envision an
ideal outcome for your business and then work backward—focusing on the
actions you need to take in order to achieve your vision. However, before you
can lay out that vision, it’s critical to first forecast what might happen in key
areas of the business (such as expenses, new contracts, and interest rates).
Five reasons to improve your forecasts:
1 So you can establish the best roadmap for your business
By performing what-if scenarios, you can better visualize answers to
questions such as:
•	 What is the revenue impact if we focus on one type of work?
•	 Are we better off buying or renting equipment?
•	 If we win 20% less work, how can we offset the loss?
2 So you can protect and improve your bonding and credit
Bond companies, surety brokers, and banks want to see if you will be able
to pay your debts on time. Many require sound cash forecasts to confirm
your performance will meet the minimum criteria.
3 So you can manage more confidently
Periodic forecasting will enable you to know when to be more aggressive
and when to tighten the purse strings.
4 So you can course correct
Well-devised forecasts give you time to make changes if you’re in trouble.
For example, if you projected an 11% year-over-year increase in annual
contracts but in your first quarter you only saw a 2% increase, you may need
to make changes in sales and marketing or cut your projections.
5 So you can better understand what you can control
	 and what you can’t
When you forecast, it becomes clear that much of what happens in your
business is beyond your control (costs increase, the market cools). But
there are many aspects you can influence. For example, if you can devise
strategies to get paid days earlier, it can give you the freedom to borrow less.
5
THE
BUSINESS
PLANNING
CYCLE
THE
BUSINESS
PLANNING
CYCLE
2
Identify
Trends
1
Analyze
Data
3
Forecast
Performance
4
Plan and
Budget
5
Execute
Take note of patterns
in your performance,
marketplace trends, and
other key indicators
(such as material and
labor costs).
Consider information
about company
performance, your
projects, the economy,
and the marketplace.
Apply your findings
to predict how your
business/projects will
perform in key areas.
Go see some
suggestions
Use forecasts
to plan for the future
(“Should we hire more
workers?”) and to help
scope projects (“Do we
have the funds to cover
cash outflows?”).
Act decisively
based on your plans
but prepare to make
course corrections,
as needed.
At the business level, your forecasts help you develop your budgets,
establish a vision for the future, and create benchmarks to measure and
reward performance. Using various predictive indicators such as customer
satisfaction, sales pipeline, and accounts receivable turnover, you can create
your forecasts.
Recommended forecasts include:
•	 Backlog
•	 New contract awards
•	 Revenue
•	 Direct and indirect costs
•	 Cash flow
•	 Gross margin
•	 Net profits before taxes
Put together a contingency plan in case actual results fall below projections.
Always plan for the worst but project for the best.
FORECASTING AT THE
BUSINESS LEVEL
FORECASTING AT THE
BUSINESS LEVEL
When forecasting revenue, embrace your
aspirations and build at least one set of
projections with aggressive assumptions.
6
Be leery of forecasts
that have your gross margin
making a significant leap.
Costs that are high today will
likely remain so in the future.
Each project must be controlled carefully from beginning to end. Forecasting
plays a vital role in identifying potential problem areas—after all, how can
you know when a project gets off course unless you first understand the
destination? Successful contractors are systematic with their project forecast,
typically requiring finance and operations to work together to provide monthly
project forecasts.
Key project areas to forecast include:
•	 Net profit
•	 Cash flow
•	 Cost to complete
•	 Equipment resources
Construction forecasts typically rely on accurate and timely input from field
management for information such as percent complete and units in place. From
these indicators, you can derive a forecast variance and make adjustments. To
improve the timeliness of this data, companies are increasingly providing mobile
access so field personnel can record project progress from the jobsite.
FORECASTING AT THE
PROJECT LEVEL
FORECASTING AT THE
PROJECT LEVEL
Learn how to improve
your job costs forecast process:
7
8
FORECASTING
EXTERNAL
FORCES
FORECASTING
EXTERNAL
FORCES
In addition to making projections regarding internal business performance, it’s important to consider
how external factors will impact your organization. For construction businesses, these external
driving forces typically fall into five categories:
•	 Economic—Continued recession or rebound?
•	 Political—What new regulations are on the horizon? Where are taxes headed? How will
government spending affect available work?
•	 Social—How will an aging population change the type of buildings and services in demand?
•	 Technological—How will innovations in mobile, cloud, and BIM impact the industry?
•	 Environmental—In what new directions will the “green” movement pull the industry?
Scenario planning: Prepare for what might happen.
Without a crystal ball, the best way for construction executives to understand these forces is to use
a method called scenario planning. According to the Journal of Accountancy, scenario planning is
focused on answering three questions:
1. What could happen?
2. What would be the impact on our strategies, plans, and budgets?
3. How should we respond?
To better understand how to approach scenario planning in your business, read the Journal’s
excellent article, Scenario Planning: Navigating Through Today’s Uncertain World.
Scenario planning is only as
effective as the actions you take.
Develop a playbook to respond
to various triggers identified during
the planning process. This allows
you to take proactive steps quickly
and strategically, protecting—and
potentially helping—your bottom line.
Read the entire
five-part series on
business visibility:
Sign up to be notified
when new eBooks
are available:
Share the Sage Job
Ready website with
your peers:
1 Reporting
2 Monitoring
3 Analyzing
4 Predicting
5 Mobilizing
Download the
business visibility
basics poster:
Business without blind spots.
Five Types of Visibility Every Construction Firm Should Have
Get Job Ready visibility with Sage.
Reporting
See what happened already.
Monitoring
Learn what’s happening now.
Analyzing
Understand why it happened.
Predicting
Know what might happen.
Mobilizing
Access it from anywhere.
High-performing construction firms
can synthesize large amounts of
data into snapshot reports, summary
reports, and financial statements.
•	 What variances exist between
project costs and the contract?
•	 How many safety issues have
there been?
•	 What is my debt-to-equity ratio?
•	 How long does it take to collect
receivables?
•	 How productive is my labor?
•	 What is labor costing me per hour?
•	 What is my gross profit margin?
•	 Does one of my subcontractors have
insurance that expires this week?
These reports show project activity at a
glance, including change orders, safety,
labor, equipment, schedules, and more.
Bankers and bonding agents demand
audited statements that measure the
health of your company.
To ensure information accuracy, it’s
important to be able to drill down to
the source data.
These instant notifications are triggered
when certain conditions are met and
sent through email or text message.
A strong project dashboard can
display important project metrics
on a single page.
KPIs help you know where your
projects and company stand on a
variety of issues.
Knowing what’s happening across all
your projects can help you think more
strategically about the future.
Using standard spreadsheets to
crunch numbers and display data
can be helpful in evaluating business
performance.
The ability to create custom reports
ensures you don’t have to wait around
for over-burdened IT folks to build
reports for you.
To evaluate future projects and
buyouts, it’s essential to be able to
look at past performance and adjust
based on shifting variables—such
as material costs, labor costs, and
interest rates.
The ability to access key project information
securely on mobile devices can help your
people make informed decisions—even
while away from their desks.
Project and Field Reports
Financial Statements
Drill Downs
Alerts
Dashboards
Key Performance Indicators
Cross-Project Analytic Reports
Spreadsheet Analysis
Ad-hoc Report Query
Historical Data Mining Mobile Reports
Construction executives must be able
to filter through data to track major
risk areas and act quickly.
With a clear line of sight into project and financial data,
your construction or contracting business can think
boldly and act decisively.
Strong analytic capabilities help
executives assess the company’s
performance and plan business strategy.
Spotting trends and forecasting
costs are critical to ensuring project
profitability.
If project leaders and executives can’t
access key details while on the road,
it can bring the work to a halt.
Helps you answer
questions like:
Helps you answer
questions like:
•	 What type of work is most
profitable for my business?
•	 What impact are change orders
having on my projects?
•	 What subcontractors are
performing at the highest level?
•	 How closely do my estimated costs
resemble my actual costs?
Helps you answer
questions like:
•	 What is my projected margin?
•	 What might happen if labor costs
continue to run over by 10%?
•	 How at risk is my project for cost
overruns?
•	 Am I better off buying or renting
equipment?
Helps you answer
questions like: •	 Labor productivity
•	 Labor cost per hour
•	 Projected margin
•	 Change orders
Gives you anytime, anywhere
access to details like:
©2012 Sage Software, Inc. All rights reserved. SPK 12-02417 10/12
©2013 Sage Software, Inc. All rights reserved. Sage, the Sage logos and the Sage product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are the property of their respective owners.
LEARN MORE ABOUT THE FIVE TYPES
OFVISIBILITY EVERY CONSTRUCTION
FIRM SHOULD HAVE
LEARN MORE ABOUT THE FIVE TYPES
OFVISIBILITY EVERY CONSTRUCTION
FIRM SHOULD HAVE
Sign up for Job Ready
notifications. We’ll let you
know when new e-books
and other valuable tools and
resources are available on the
Job Ready website.
9

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The Construction Executive's Guide to Business Visibility - Predicting

  • 1. The Construction Executive’s Interactive Guide to Business Visibility PART 4: PREDICTINGPART 4: PREDICTING
  • 2. Yogi Berra was famously quoted as having said, “It’s hard to make predictions, especially about the future.” Wit and humor aside, many construction management teams would agree with the former Yankee catcher/philosopher. At times, predicting business performance or project profitability can be a challenging endeavor. It’s little surprise that the overriding tendency among construction leaders is to rely almost exclusively on past and present indicators. As described in Parts 1, 2 and 3 of this guide, the traditional approaches to business visibility (reporting, monitoring, and analyzing) are important and can help you gain insight into what already happened and what is happening now. But considering the fierce competition and razor-thin margins that exist in this industry, that style of rear-view management simply isn’t good enough. To succeed in today’s climate, it’s important to understand what might happen in the future—so you can prepare for it, control it, and take action today to attain tomorrow’s goals. What follows are some tips, best practices, and basic steps you can take to develop more informed forecasts and what-if scenarios. 2 THE PREDICTING PREDICAMENTTHE PREDICTING PREDICAMENT
  • 3. IN THEIR OWN WORDSIN THEIR OWN WORDS Whatyourpeers and experts sayabout predicting. “Look for trends in overhead burden and forecast a breakeven point and review its status regularly. Communicate this information to your estimating department.” Martha-Ann Marley President Gardner Associates, Inc. “Taking the time to accurately prepare a cash flow projection for each project, as well as all combined projects, could make the difference between success and failure.” Michael B. Ceschini Managing Partner Ceschini Co., CPAs “Accurate forecasting . . . has really improved our cash flow. I can compare work done against the budget and allocate variances. Project managers can prepare projections in an afternoon instead of two or three days.” Bob Scott Controller Thor Construction “Project cost forecasting is more than just for revenue recognition. Increasing the accuracy of these projections will improve your decision making, strengthen your profit margin, and reduce your risk.” Dennis Stejskal Vice President, Product Management Sage Construction and Real Estate Solutions 3
  • 4. 4 SEE TOMORROW TODAY SEE TOMORROW TODAY It’s helpful to think of forecasting in the context of strategic planning since the two are so closely intertwined. Strategic planning requires you to envision an ideal outcome for your business and then work backward—focusing on the actions you need to take in order to achieve your vision. However, before you can lay out that vision, it’s critical to first forecast what might happen in key areas of the business (such as expenses, new contracts, and interest rates). Five reasons to improve your forecasts: 1 So you can establish the best roadmap for your business By performing what-if scenarios, you can better visualize answers to questions such as: • What is the revenue impact if we focus on one type of work? • Are we better off buying or renting equipment? • If we win 20% less work, how can we offset the loss? 2 So you can protect and improve your bonding and credit Bond companies, surety brokers, and banks want to see if you will be able to pay your debts on time. Many require sound cash forecasts to confirm your performance will meet the minimum criteria. 3 So you can manage more confidently Periodic forecasting will enable you to know when to be more aggressive and when to tighten the purse strings. 4 So you can course correct Well-devised forecasts give you time to make changes if you’re in trouble. For example, if you projected an 11% year-over-year increase in annual contracts but in your first quarter you only saw a 2% increase, you may need to make changes in sales and marketing or cut your projections. 5 So you can better understand what you can control and what you can’t When you forecast, it becomes clear that much of what happens in your business is beyond your control (costs increase, the market cools). But there are many aspects you can influence. For example, if you can devise strategies to get paid days earlier, it can give you the freedom to borrow less.
  • 5. 5 THE BUSINESS PLANNING CYCLE THE BUSINESS PLANNING CYCLE 2 Identify Trends 1 Analyze Data 3 Forecast Performance 4 Plan and Budget 5 Execute Take note of patterns in your performance, marketplace trends, and other key indicators (such as material and labor costs). Consider information about company performance, your projects, the economy, and the marketplace. Apply your findings to predict how your business/projects will perform in key areas. Go see some suggestions Use forecasts to plan for the future (“Should we hire more workers?”) and to help scope projects (“Do we have the funds to cover cash outflows?”). Act decisively based on your plans but prepare to make course corrections, as needed.
  • 6. At the business level, your forecasts help you develop your budgets, establish a vision for the future, and create benchmarks to measure and reward performance. Using various predictive indicators such as customer satisfaction, sales pipeline, and accounts receivable turnover, you can create your forecasts. Recommended forecasts include: • Backlog • New contract awards • Revenue • Direct and indirect costs • Cash flow • Gross margin • Net profits before taxes Put together a contingency plan in case actual results fall below projections. Always plan for the worst but project for the best. FORECASTING AT THE BUSINESS LEVEL FORECASTING AT THE BUSINESS LEVEL When forecasting revenue, embrace your aspirations and build at least one set of projections with aggressive assumptions. 6 Be leery of forecasts that have your gross margin making a significant leap. Costs that are high today will likely remain so in the future.
  • 7. Each project must be controlled carefully from beginning to end. Forecasting plays a vital role in identifying potential problem areas—after all, how can you know when a project gets off course unless you first understand the destination? Successful contractors are systematic with their project forecast, typically requiring finance and operations to work together to provide monthly project forecasts. Key project areas to forecast include: • Net profit • Cash flow • Cost to complete • Equipment resources Construction forecasts typically rely on accurate and timely input from field management for information such as percent complete and units in place. From these indicators, you can derive a forecast variance and make adjustments. To improve the timeliness of this data, companies are increasingly providing mobile access so field personnel can record project progress from the jobsite. FORECASTING AT THE PROJECT LEVEL FORECASTING AT THE PROJECT LEVEL Learn how to improve your job costs forecast process: 7
  • 8. 8 FORECASTING EXTERNAL FORCES FORECASTING EXTERNAL FORCES In addition to making projections regarding internal business performance, it’s important to consider how external factors will impact your organization. For construction businesses, these external driving forces typically fall into five categories: • Economic—Continued recession or rebound? • Political—What new regulations are on the horizon? Where are taxes headed? How will government spending affect available work? • Social—How will an aging population change the type of buildings and services in demand? • Technological—How will innovations in mobile, cloud, and BIM impact the industry? • Environmental—In what new directions will the “green” movement pull the industry? Scenario planning: Prepare for what might happen. Without a crystal ball, the best way for construction executives to understand these forces is to use a method called scenario planning. According to the Journal of Accountancy, scenario planning is focused on answering three questions: 1. What could happen? 2. What would be the impact on our strategies, plans, and budgets? 3. How should we respond? To better understand how to approach scenario planning in your business, read the Journal’s excellent article, Scenario Planning: Navigating Through Today’s Uncertain World. Scenario planning is only as effective as the actions you take. Develop a playbook to respond to various triggers identified during the planning process. This allows you to take proactive steps quickly and strategically, protecting—and potentially helping—your bottom line.
  • 9. Read the entire five-part series on business visibility: Sign up to be notified when new eBooks are available: Share the Sage Job Ready website with your peers: 1 Reporting 2 Monitoring 3 Analyzing 4 Predicting 5 Mobilizing Download the business visibility basics poster: Business without blind spots. Five Types of Visibility Every Construction Firm Should Have Get Job Ready visibility with Sage. Reporting See what happened already. Monitoring Learn what’s happening now. Analyzing Understand why it happened. Predicting Know what might happen. Mobilizing Access it from anywhere. High-performing construction firms can synthesize large amounts of data into snapshot reports, summary reports, and financial statements. • What variances exist between project costs and the contract? • How many safety issues have there been? • What is my debt-to-equity ratio? • How long does it take to collect receivables? • How productive is my labor? • What is labor costing me per hour? • What is my gross profit margin? • Does one of my subcontractors have insurance that expires this week? These reports show project activity at a glance, including change orders, safety, labor, equipment, schedules, and more. Bankers and bonding agents demand audited statements that measure the health of your company. To ensure information accuracy, it’s important to be able to drill down to the source data. These instant notifications are triggered when certain conditions are met and sent through email or text message. A strong project dashboard can display important project metrics on a single page. KPIs help you know where your projects and company stand on a variety of issues. Knowing what’s happening across all your projects can help you think more strategically about the future. Using standard spreadsheets to crunch numbers and display data can be helpful in evaluating business performance. The ability to create custom reports ensures you don’t have to wait around for over-burdened IT folks to build reports for you. To evaluate future projects and buyouts, it’s essential to be able to look at past performance and adjust based on shifting variables—such as material costs, labor costs, and interest rates. The ability to access key project information securely on mobile devices can help your people make informed decisions—even while away from their desks. Project and Field Reports Financial Statements Drill Downs Alerts Dashboards Key Performance Indicators Cross-Project Analytic Reports Spreadsheet Analysis Ad-hoc Report Query Historical Data Mining Mobile Reports Construction executives must be able to filter through data to track major risk areas and act quickly. With a clear line of sight into project and financial data, your construction or contracting business can think boldly and act decisively. Strong analytic capabilities help executives assess the company’s performance and plan business strategy. Spotting trends and forecasting costs are critical to ensuring project profitability. If project leaders and executives can’t access key details while on the road, it can bring the work to a halt. Helps you answer questions like: Helps you answer questions like: • What type of work is most profitable for my business? • What impact are change orders having on my projects? • What subcontractors are performing at the highest level? • How closely do my estimated costs resemble my actual costs? Helps you answer questions like: • What is my projected margin? • What might happen if labor costs continue to run over by 10%? • How at risk is my project for cost overruns? • Am I better off buying or renting equipment? Helps you answer questions like: • Labor productivity • Labor cost per hour • Projected margin • Change orders Gives you anytime, anywhere access to details like: ©2012 Sage Software, Inc. All rights reserved. SPK 12-02417 10/12 ©2013 Sage Software, Inc. All rights reserved. Sage, the Sage logos and the Sage product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are the property of their respective owners. LEARN MORE ABOUT THE FIVE TYPES OFVISIBILITY EVERY CONSTRUCTION FIRM SHOULD HAVE LEARN MORE ABOUT THE FIVE TYPES OFVISIBILITY EVERY CONSTRUCTION FIRM SHOULD HAVE Sign up for Job Ready notifications. We’ll let you know when new e-books and other valuable tools and resources are available on the Job Ready website. 9