Is your workforce distracted or overwhelmed? Not finding the time to complete their learning or fill out evaluations? No problem — you just need to distract them with your learning and HR programs! Today's reality is that everyone — employees, managers and even your coworkers in learning and HR — are pressed for time. Lack of time will negatively impact any program, but talent and learning can still thrive. The key is shifting focus to bite-sized tasks suited for today's work habits (i.e., mobile) so that development, evaluations and coaching become “snackable” — taking only a few minutes of valuable time! Join us for this 30-minute TIM talk, where Charles DeNault, Senior Director of Product Marketing at Saba, will discuss which processes are best suited for bite-sized learning as well as provide some suggestions on how to transition your programs to be more snackable. Consider these statistics: On average we check our phones 150 times per day. We typically work on a task for 7 minutes before switching to another.

1. Distracting with Bite-Sized Learning and Talent
©2014 Saba Software, Inc. 1
Charles DeNault

2. ©2014 Saba Software, Inc. 2
My Contact Info
Charles DeNault
Sr. Director, Product Marketing
cdenault@saba.com
@mathchuck
LinkedIn:
http://www.linkedin.com/pub/charles-denault/0/52/3b6

3. ©2014 Saba Software, Inc. 3
Agenda
Distracted, Overwhelmed Employees
Bit-sized Learning and Talent
1. Just-In-Time Learning & Performance Support
2. Micro Assessments
3. Nano Coaching
4. Socializing Talent Management
5. Thoughts on getting started
Questions and answers throughout.
Slides and the link to the recording will be sent to all attendees.

4. Social network
updates
©2014 Saba Software, Inc. 4
Why you won’t finish this webinar
Open
collaborative
workspace
Email and
meeting
notifications
Instant
Messages
WSJ: Workplace Distractions: Here's Why You Won't Finish This Article
http://online.wsj.com/articles/SB10001424127887324339204578173252223022388

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Poll
Which distraction has the greatest effect on productivity at your
company?
1. Social Media (Facebook, Twitter, etc.)
2. Text messaging, What’s App, or something else on the smart
phone
3. Online games (Fantasy football, Candy Crush, other)
4. Sports (World Cup, Monday Night Football, World Series)
5. News or events (US Election, Ebola crisis, etc.)
6. Office gossip
7. Other – please share in chat

6. *Global Human Capital Trends, Bersin by Deloitte
©2014 Saba Software, Inc. 6
How distracted are we?
Interrupted
every 3 minutes
We check our
phones 150
times a day*
Higher levels
of stress
It takes 23
minutes to get
back on task
7 minutes on
task before
switching*
65% say this is an
important or
urgent problem*
WSJ: Workplace Distractions: Here's Why You Won't Finish This Article

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Poll
How are distracted employees (and managers) affecting your learning
and talent programs?
1. Not a problem
2. Minor irritation, not a major problem
3. A problem with certain programs
4. A problem with multiple programs
5. Affecting more than just learning and talent programs (eg, general
morale and productivity)

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Fixing the problem
• Email/phone/cell phone strategies
– Zero email initiatives
• No devices in meetings
• 15 and 45 minute meetings
• Quiet time
• Mindfulness or time to think programs

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Poll
How successful would these strategies be in reducing distractedness at
your company?
1. Very successful
2. Successful
3. Successful here and there
4. Not very successful
5. At best just part of the solution

10. “Face reality as it is,
not as it was or as
you wish it to be.”
- Jack Welch
©2014 Saba Software, Inc. 10

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Just-In-Time Learning
• Mobile Docs (pdf) and Video (mp4)
• Robust Search
• Communities
• Mobile Learning (SCORM, AICC)
• Much shorter learning modules
• Videos should be 5 minutes max
– Avoid Flash
• Job aides vs training
• Very popular with Sales
• Cisco’s experience

12. Micro Assessments: Some information is better than
none
• Shorter learning modules
means shorter tests
– Or no test? Is job performance the
measure?
• A few “quick answer”
questions
– Yes/No, Multiple Choice,
True/False etc
– Instead of rating each section, ask
which were valuable
– No essays, but you may include
comments (be ready for auto
correct errors)
• Good for quizzes, program
feedback
©2014 Saba Software, Inc. 12
Ugh!

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Nano-coaching
• Coaching on specific subjects
in a few minutes
http://trends.masie.com/archives/2011/9/22/686-idea-nano-coaching-and-
nano-mentoring.html
• Leverage down time
(http://blogs.hbr.org/2009/02/the-31-coach/
• And technology
Mobile phone, video meetings, email, Skype, IM, Social
Groups, Talent management system

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Why Socialize HR
and Learning?
1. One place for content and
discussion
2. Gives employees a voice
– questions, suggestions
and contributions
3. Saves your subject matter
experts time
4. Content becomes
snackable: searchable
and available on mobile
devices

15. ©2014 Saba Software, Inc. 15
Snackable Performance Management?
Bad idea: Performance
Appraisal
Good idea: Updating Goals

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Considerations
• What is the goal?
• How does this fit into your overall
strategy for this program?
• Can the task be broken into
smaller pieces?
• Does the task require
concentration?
• What sort of input is required?

17. Closing
Delivered
Classes
Closing
Delivered
Classes
©2014 Saba Software, Inc. 17
Saba University’s Experience
Modular “Lego” Approach for Courseware
G
K
J
E N
D
O
A B
I
L
H
M F
P
R
Q
C
F M P
G A I
J D B
J B C
D R L
Q F A
I P Q
A K S
N H C
Setting up
Prescriptive
Rules
F M P
G A I
J D B
Managing
Notifications
J B C
D R L
Q F A
H E J
D M C
A S B
Creating &
Managing
Courses
Closing
Delivered
Classes
Creating and
Managing
Internal/
External Orders
Importing
Content
Managing
Assessments
Closing
Delivered
Classes
Creating &
Managing
Courses
Managing
Notifications
Training
Administration
Importing
Content
Managing
Assessments
Go Live Readiness
Content
Management
Importing
Content
Managing
Assessments
Content
Administration
Content
Management
Recorded Topics/ Mini
Courses
Modules
Curricula

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Building Blocks Descriptions
• Public virtual sessions on a variety of announced topics.
Types of sessions include: new feature demos, best
practices, and Q&A sessions with experts.
Webinars
• Short recorded interviews with various Saba experts
covering a range of focused topics, from Analytics to
Content issues to Prescriptive Rules.
Pod Casts
• Easy to follow step-by-step instructional guides that
empower both end users and administrators to perform all
the major functions available in our platform suite.
Job Aids
• Online courses covering topics for learners, managers,
and administrators
Recordings/Mini
Courses
• Bundled Recordings/Mini Courses to provide instruction for
different functional needs Curricula

19. Q & A
©2014 Saba Software, Inc. 19

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Thank You