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Build and Scale your Startup.
Lessons Learned and What to Avoid in Order to
Find Long Term Success
Ludovic Ulrich
Sr Director Startup & AppExchange Marketing
@ludoulrich
Long Term Success
2009 • 2010 • 2011
2012 • 2013 • 2014
2014 • 2015 • 2016
September
2016
2011 • 2012 • 2013
2014 • 2015 • 2016
The world’s most
innovative companies
in GDP impact
by 2020*
$389B
$2.04B FY17Q2
revenue
24K employees
“Innovator of
the Decade”
IDC White Paper, sponsored by Salesforce,
"The Salesforce Economy," August 2016
2M jobs created
by 2020
It has never been easier to start a startup…
Access to
Technology
Global Startup
Community
Access to
Capital
Multiple
Channels
Exciting
Career Choice
Support From Large
Companies
STARTUPS
It has never been easier to create a startup…
…but easier for everybody.
Startup fail because they
lack customers not funding
1. Make Customer Experience Everyone’s Responsibility.
Source: Customers 2020 Report
“Customer experience has
overtaken price and product
as the key differentiator.”
Price Product
Customer
Experience
#1
‘’Vision without Execution is just
Hallucination’’
- Thomas Edison
2. Don’t forget to Form Alliance(s)
Choose an ecosystem (legitimacy/channel/customers/investment)
Align to marketing bow waves (e.g. Einstein AI)
Showcase shared customers
77% of millennials said part of the
reason they chose to work where they
do is because of the company’s sense
of purpose.
- Deloitte Millennial Survey
3. Embed Corporate Philanthropy in your Culture… Early!
Attract like-minded employees, partners and customers
Create a company your customers want to support
It’s good! Small commitment today that can make a huge impact
tomorrow.

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Build & Scale Your Startup - Lessons Learned & What to Avoid in Order to Find Long-term Success

  • 1. Build and Scale your Startup. Lessons Learned and What to Avoid in Order to Find Long Term Success Ludovic Ulrich Sr Director Startup & AppExchange Marketing @ludoulrich
  • 2. Long Term Success 2009 • 2010 • 2011 2012 • 2013 • 2014 2014 • 2015 • 2016 September 2016 2011 • 2012 • 2013 2014 • 2015 • 2016 The world’s most innovative companies in GDP impact by 2020* $389B $2.04B FY17Q2 revenue 24K employees “Innovator of the Decade” IDC White Paper, sponsored by Salesforce, "The Salesforce Economy," August 2016 2M jobs created by 2020
  • 3. It has never been easier to start a startup…
  • 4. Access to Technology Global Startup Community Access to Capital Multiple Channels Exciting Career Choice Support From Large Companies STARTUPS
  • 5. It has never been easier to create a startup… …but easier for everybody.
  • 6. Startup fail because they lack customers not funding
  • 7. 1. Make Customer Experience Everyone’s Responsibility. Source: Customers 2020 Report “Customer experience has overtaken price and product as the key differentiator.” Price Product Customer Experience #1
  • 8. ‘’Vision without Execution is just Hallucination’’ - Thomas Edison
  • 9. 2. Don’t forget to Form Alliance(s) Choose an ecosystem (legitimacy/channel/customers/investment) Align to marketing bow waves (e.g. Einstein AI) Showcase shared customers
  • 10. 77% of millennials said part of the reason they chose to work where they do is because of the company’s sense of purpose. - Deloitte Millennial Survey
  • 11. 3. Embed Corporate Philanthropy in your Culture… Early! Attract like-minded employees, partners and customers Create a company your customers want to support It’s good! Small commitment today that can make a huge impact tomorrow.

Notas do Editor

  1. Whish you all the same success Proud Platinum Partner of SaaStock this year
  2. #1 Remove obstacles for your customers #2 Give your team context to know your customers