Innovation in the Modern Supply chain Webinar by SYSPRO Australia. The webinar presenter Andrew Farah discussed the latest innovations that can improve supply chain and logistics operations, which included rise of Robotics and Cobotics, IoT and the supply chain, how blockchain and IoT can enhance supply chain operations and more.
2. Introducing Our Presenter
Andrew Farah career has always been in sales, selling the
best ERP solution to customers for many years now. Andrew
is continuously looking to make a positive impact in business
and to their customers and suppliers. Passionate about
service delivery and finding the very best outcome every
time is what makes Andrew recommend SYSPRO Software to
manufacturing and distribution companies.
4. Introduction
An efficient supply chain is vital for businesses to deliver their products to their
consumers when they need and want them. As the global marketplace continues
to evolve, supply chain managers must think more innovatively and proactively
to remain competitive and to enable growth.
6. What are Chatbots?
A chat bot is a computer program which
conducts human like conversations via
auditory or textual methods.
How chat bots can revolutionize
customer service
7. Chatbots and Artificial Intelligence
Chatbots are made of
three basic ingredients
Message Platform
• Skype
• Slack
• WhatsApp
• In-App messaging
Artificial
Intelligence
• AI using language
understanding
algorithms
Integration
• Integration is needed to
communicate with:
• ERP
• Databases and etc
“AI is changing the way in which organizations
innovate and communicate their processes, products
and services…” “AI continues to drive change in how
businesses and governments interact with customers
and constituents. - Whit Andrews, Vice President and
Distinguished Analyst in Gartner Research.
9. Cobots – Collaborative Robots in Manufacturing
With the rise of Industry 4.0 comes the
increase of technological innovations
and human-robotic collaboration.
What are Cobots though?
10. The Rise of Robotics
“Innovation should be used to support and enhance human
productivity rather than replacing it altogether, the second
Industrial Revolution and electricity gave birth to the car assembly
line which in turn led to more jobs being created for human
laborers.”
– Kevin Dherman, Chief Innovation Officer, SYSPRO Corporate
12. Big Data
Big Data provides supplier networks with
greater data accuracy, clarity, and insights,
leading to more contextual intelligence
and improved supply chain efficiencies
shared across supply chains.
14. Why IoT?
Want to know how many Watts you have
consumed, how many tax credits you are
owed, how many steps you have walked
or whether your car engine is performing
optimally?
The IoT can tell you that and a lot more
But can IoT bring value to your organization?
15. Gartner estimates that more than half of new
business processes and systems will
incorporate some element of IoT by 2020.
McKinsey & Co predicts that by 2025, the IoT
will have a total potential economic impact
of $3.9 trillion to $11.1 trillion a year. Of this
total, business-to-business (B2B) applications
will likely capture nearly 70% of the value.
Image from McKinsey and Co http://www.mckinsey.com/
IOT and the Supply Chain
16. The growth of IoT carries several
benefits, but with all of these
benefits comes risk, as the increase in
connected devices gives hackers and
cyber criminals more entry points.
IoT and Security
22. Rapid Innovation
Like with anything, the future requires simpler
and faster technology, especially where users
are concerned. The quicker a company can go
from ideation to market adoption, the better
it can disrupt and possibly influence markets
and business models.