David Presentation (Day 2)
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David Presentation (Day 2)
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David Presentation (Day 2)
- 2. SYSPRO METHODOLOGY FOR SUCCESS David van Rensburg
- 3. SUCCESS “A business that continually receives value from its software” QUESTION: What does success in ERP look like? “A solution that helps a business simplify its processes” “Enablement of rich information and insights into the business” “An implementation achieving the desired results”
- 4. SUCCESS THROUGHOUT THE ERP LIFECYCLE At SYSPRO we believe that ERP must enable a business to achieve success throughout the ERP lifecycle and we understand that success looks different at each stage of this lifecycle. By understanding the lifecycle and which successes are needed at each stage of this lifecycle we are able to provide standards and tools to help businesses achieve this success. - Continually.
- 5. THE ERP LIFECYCLE ERP Selection ERP Implementation Operational Optimization
- 6. ERP Implementation ERP Selection ERP Implementation NOW FUTURE FUTURE IMAGINED STATE JOURNEY Learnings Good Bad Learnings Methodology
- 7. ERP Implementation: Methodology A live methodology that continually improves Implement Lessons Learned Feedback Update Design It is designed and created using learnings and insight from our global team
- 8. IDEAL Methodology Initiate • Handover Meeting • Customer Start-up Meeting • Resource Identification • Scoping • Work Breakdown Structure • Project Planning • Infrastructure Assessment
- 9. IDEAL Methodology Design • Business Review • Process Review • Solution Specification & Modeling • Gap Analysis & Resolution • Foundation & Education Review Initiate • Handover Meeting • Customer Start-up Meeting • Resource Identification • Scoping • Work Breakdown Structure • Project Planning • Infrastructure Assessment
- 10. IDEAL Methodology Design • Business Review • Process Review • Solution Specification & Modeling • Gap Analysis & Resolution • Foundation & Education Review Initiate • Handover Meeting • Customer Start-up Meeting • Resource Identification • Scoping • Work Breakdown Structure • Project Planning • Infrastructure Assessment Engineer • Hardware Infrastructure Readiness • Sample Data Creation • Solution Build • Solution Simulation • Test Script Creation • Data Migration Test • Acceptance Testing
- 11. IDEAL Methodology Actualize • End-User Training • Readiness Testing • Production Master Data Import • Go/No-Go Review • Balance Take-On • Balancing the System • Cutover to SYSPRO • Go-Live Support • First Month-End Support Design • Business Review • Process Review • Solution Specification & Modeling • Gap Analysis & Resolution • Foundation & Education Review Initiate • Handover Meeting • Customer Start-up Meeting • Resource Identification • Scoping • Work Breakdown Structure • Project Planning • Infrastructure Assessment Engineer • Hardware Infrastructure Readiness • Sample Data Creation • Solution Build • Solution Simulation • Test Script Creation • Data Migration Test • Acceptance Testing
- 12. IDEAL Methodology Leverage • Support Documentation • Support Handover • Account Management Handover • Project Close Actualize • End-User Training • Readiness Testing • Production Master Data Import • Go/No-Go Review • Balance Take-On • Balancing the System • Cutover to SYSPRO • Go-Live Support • First Month-End Support Design • Business Review • Process Review • Solution Specification & Modeling • Gap Analysis & Resolution • Foundation & Education Review Initiate • Handover Meeting • Customer Start-up Meeting • Resource Identification • Scoping • Work Breakdown Structure • Project Planning • Infrastructure Assessment Engineer • Hardware Infrastructure Readiness • Sample Data Creation • Solution Build • Solution Simulation • Test Script Creation • Data Migration Test • Acceptance Testing Change Control Project Management Quality Control Risk, Actions, Issues and Decisions (RAID) Stakeholder Management
- 13. Success: Designing the Solution NOW FUTURE IMAGINED STATE FUTURE ! I D E A L Define Create a picture of the future solution SYSPRO Process Modeling
- 14. SYSPRO Process Modeling SPM or BPM is a systematic approach to managing your business by creating a clear and holistic view of the people, processes and systems governing the day to day execution of your business. People Processes Carry out / Follow ERP Systems Support / Control Define Role (Employee) duties / processes Provide System Requirements 1. Setup Requirements 2. People / User Requirement 3. Role Security 4. Data Requirements
- 15. SYSPRO Process Modeling SPM One Source of the Truth
- 16. SYSPRO Process Modeling and IDEAL SPM Initiate Design Design led solution, tool and platform Engineer Reference and Test Actualize Mirror Reality and Design Leverage Leverage of Designed Solution
- 17. SUCCESS THROUGHOUT THE ERP LIFECYCLE ERP Selection ERP Implementation Operational Optimization
- 18. Success: Use of SYSPRO Support Optimization
- 19. Success: Use of SYSPRO Support People Process System Training Process Re-alignment Error Resolution
- 20. SUCCESS THROUGHOUT THE ERP LIFECYCLE ERP Selection ERP Implementation Operational Optimization
- 21. Success: Use of SYSPRO Future Imagined State (SPM) Optimization Future User Needs Future Business Needs Future System Needs Roadmap (Phased) Project 1 Project 2 Project 3
- 22. SUCCESS THROUGHOUT THE ERP LIFECYCLE ERP Selection ERP Implementation Operational Optimization
- 23. THANK YOU LETS CONNECT!
Notas do Editor
- If you asked different people what success in ERP terms looks like you could get a lot of different answers. All are relevant, however, to ensure we offer the tools, services and standards that help our customers achieve success we need to help them at each phase of their ERP Lifecycle. We need to provide the tools to enable us, our partners and our customers to help achieve this success.
- Discussion: The ERP Lifecycle and failures / successes found at each phase.
- This Journey does not always go well and SYSPRO realizes that ERP Implementation have a bad rap for failing but we also realize that its from these failures that people learn.
- We developed this methodology using insights and learnings from our teams around the globe and created a single, global implementation methodology.
- We developed this methodology using insights and learnings from our teams around the globe and created a single, global implementation methodology.
- We developed this methodology using insights and learnings from our teams around the globe and created a single, global implementation methodology.
- We developed this methodology using insights and learnings from our teams around the globe and created a single, global implementation methodology.
- We developed this methodology using insights and learnings from our teams around the globe and created a single, global implementation methodology.
- We developed this methodology using insights and learnings from our teams around the globe and created a single, global implementation methodology.
- Support issues are unique but can be grouped into issue type, people, process, system. When support is requested from SYSPRO we will determine the underlying cause and propose a resolution; People: Training – On-site or Classroom Training can be arranged. Process: If business changes a process without aligning SYSPRO to the new process issues could arise – we provide consulting services to assist and ensure that SYSPRO aligns to the new business process. System: Software errors are logged and corrected via our porting procedure.