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1. Organizational
change & stress
management.
Chapter 18

2. Organizational
changes:
• The actions in which a company or business alters a major
component of its organization, such as its culture, the
underlying technologies or infrastructure it uses to operate, or
its internal processes.
• Implement new strategies.
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3. Forces of changes :
Natural off the workforce
Technology
Economic shocks
Competition
social trends
World politics
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4. Resistance to change :
o Resistance to change appears to be a natural and
positive state.
Form of resistance to change :
 Overt & immediate
 Implicit & deferred
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5. Sources of resistance
to change :
Individual
organizational
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6. Approaches to Managing Organizational
Change
Lewin’s classic three step model of the change process
Kotter’s eight-step plan
Action research
Organizational development
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7. Lewin's Change
Management Model :
Unfreeze Movement Refreeze
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8. Kotter's eight-step plan for
implementing change:
Create a sense
of urgency
Build a guiding
coalition
Form a
strategic vision
and initiatives
Enlist a
volunteer army
Enable action
by removing
barriers
Generate
short-term
wins
Sustain
acceleration
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9. Creating culture of change :
Two ways of creating
a culture for change:
Stimulating
an
Innovative
Culture
Creating a
learning
organization
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10. Stress management :
People experience stress in private life & at
work.
Minimum level of stress is required to
operated organizational to operate effectively.
Too much stress is harmful that convert into
depression.
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11. Potential sources of
stress :
Individual Factors
Organizational Factors
Environmental Factors
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12. Consequences of stress :
Psychological
Physiological
Behavioral
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13. Managing stress :
Individual approach
Organizational approach
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14. Thank you! Somrat
singing out
BBA
NSTU
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