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The IOLMaster and its Role in                 ®


                    Modern Cataract Surgery
                      8 Shareef Mahdavi • SM2 Consulting • Pleasanton, CA 7

Advances in capsular extraction and lens implant technolo-
                                                                                                        Figure 1: Preferred Biometry Method of U.S. Sugeons
gies have commanded significant attention in the world of
cataract surgery. New implants allow surgeons to provide
                                                                                                                                                              Applanation
even higher levels of visual outcome, including spectacle




                                                                         % of U.S. Cataract Surgeons
                                                                                                       80%                                                    Immersion
independence and a continuous range of vision covering all
                                                                                                                                                              IOLMaster
distances. One of the enabling technologies that makes this
                                                                                                       60%
possible is non-contact biometry offered by the IOLMaster. In
just five years since introduction, the IOLMaster has become                                           40%
rapidly adopted as the preferred method for obtaining IOL
calculations among the majority of surgeons in the U.S. and                                            20%

is used in 7,000 locations worldwide. Manufacturer Carl Zeiss
Meditec engaged SM2 Consulting to survey ten of its original                                                 2001      2002        2003       2004       2005        2006
customers to illustrate the impact this technology has made                                                         Source: Annual Leaming Survey of ASCRS members
on cataract surgery. These surgeons also provided feed-
back on the newly-released Advanced Technology Software                 Most cataract surgeons understand, however, that their results
(referred to as Version 5).                                             are limited to the accuracy of the input variables, including
                                                                        axial length, K readings, and the formula used to determine the
Introduction                                                            IOL dioptric power to be implanted. “While one perfect com-
    In the year 2000, Carl Zeiss Meditec launched a novel tech-         ponent won’t yield a perfect result, one poor component can
nology to perform biometry for IOL calculation that employed            lead to very poor results,” commented Warren Hill, MD. The
partial coherence interferometry (PCI). Unlike the two tradi-           weakest component in the system, according to these surgeons,
tional methods of obtaining anterior chamber depth and axial            had been the accuracy of the biometry. Now, with multiple
length, applanation and immersion ultrasound, the proposi-              years of experience, these surgeons are unanimous (10 of 10,
tion afforded by the IOLMaster was that it could gather more
accurate results without touching the eye. Since that time, the                                                     Figure 2: Participating Surgeons

IOLMaster has gradually become the preferred method among
                                                                                                       David Chang, MD                          Los Altos, CA
cataract surgeons in the U.S. for obtaining these calculations,                                        Robert Cionni, MD                        Cincinnati, OH
as shown in Figure 1. Ten leading cataract surgeons who were                                           Warren Hill, MD                          Mesa, AZ
among the earliest adopters of the technology were surveyed                                            Doug Koch, MD                            Houston, TX
to better understand how the IOLMaster has impacted their                                              Sam Masket, MD                           Los Angeles, CA
                                                                                                       Mark Packer, MD                          Eugene, OR
practice as well as surgical outcomes. These surgeons (see Figure
                                                                                                       Brad Shingleton, MD                      Boston, MA
2) also are among the first to use the newest release of the                                           Joel Shugar, MD                          Perry, FL
IOLMaster, known as Advanced Technology Software Version 5                                             Jack Singer, MD                          Randolph, VT
of the IOLMaster.                                                                                      Richard Tipperman, MD                    Bala Cynwyd, PA


Axial Length Measurement: The Weak Link                                                                Key Surgeon Demographics:                Mean (range)

    While cataract surgery has undergone tremendous trans-                                             Experience with IOL Master               6 years (4 to 7 years)
formation in terms of extraction and implantation technology,
                                                                                                       # of IOL implants per month              92 eyes (20 to 236 eyes)
the field is perhaps now at an even greater rate of innovation.
New lens technologies are allowing surgeons to provide spec-                                           % of patients that upgrade to            22% (<5% to 30%)
                                                                                                       Premium IOL
tacle independence for patients and achieve levels of accuracy                                         (accommodating or multifocal)
(intended vs. actual correction) typically associated with LASIK.

                                                                    1
Figure 3: Surgeon Ratings of Ease of Use for Different Technologies                     “Earlier versions of the device
               Extremely                                                  Extremely              required our techs to figure out
                 Easy                                                      Difficult
                   1     2       3     4      5     6      7      8     9     10                 how to shine the light around
         A-scan
       Biometry
                                                                                       Mean
                                                                                       = 4.9
                                                                                                 opacities using the joystick. Now,
                                                                                                 that’s not even necessary with
      Immersion
        Biometry
                                                                                       Mean
                                                                                       = 5.1     Version 5. It’s fully automatic.”

      IOLMaster                                                                        Mean
   non Version 5                                                                       = 2.4    that they are much more satisfied (9 of 10,
                                                                                                90%) or more satisfied (1 of 10, 10%) with
      IOLMaster                                                                        Mean     IOLMaster versus previous forms of biom-
       Version 5                                                                       = 1.1
                                                                                                etry for IOL power prediction.

100%) in their belief that IOLMaster is the standard of care for            Reading Through Dense Cataracts
biometry and strongly agree that they would recommend the                       One of the early concerns of surgeons when they first
IOLMaster to other surgeons. As seen in Figure 1, this feat has             acquired the IOLMaster was its ability to read through dense
been achieved through increasing adoption by surgeons over the              cataracts. The surgeons were asked how often they had to
past seven years.                                                           use an alternative method to perform biometry. The range of
                                                                            responses is shown in Figure 4 both before and after the intro-
Ease of Use                                                                 duction of Version 5. Before Version 5, surgeons needed to use
    In 2001, applanation biometry was in use by the majority                an alternative method 12 percent of the time on average. With
of practices, mainly due to its ease of use relative to immersion           Version 5, that need has dropped to 3 percent on average.
biometry (which was considered the “gold standard” at the
time). “Now, we have a technology which is both the easiest to               Automation of Scan Analysis
use and the best for our patients,” according to Samuel Masket,                   Given their long tenure with the IOLMaster, these surgeons
MD., who viewed this as an unusual combination of events.                    literally marveled at the technical expertise and intelligence that
The relative ease of use of each of the technologies was rated               has been progressively added to the device. Today’s IOLMaster
by each of the surgeons, as shown                                                                            with Version 5, they exclaim, has
in Figure 3. While the IOLMaster                                                                             made the data capture virtually
has traditionally been easier to                    Figure 4: Percent of Time Alternative                    foolproof, as it gives technicians
                                                   Device Required (Cataract Too Dense)
use than either of the ultrasound                                                                            feedback using a green-yellow-
techniques, surgeons feel the new                                                                            red (i.e. traffic light) system to let
Version 5 takes ease to a whole                    (Each color represents a different MD in the survey)      them know that accurate read-
new level. “Every office had one          30%
                                                                                                             ings are being taken. By using
                                                        Mean = 12%
tech who was best at applanation;                                                                            sophisticated signal-to-noise
                                          25%
this pressure was relieved with the                                                                          analysis, the device software is
IOLMaster,” noted Mark Packer,            20%
                                                                                                             able to automatically exclude
MD. “Earlier versions of the device                                                                          bad readings and create a com-
required our techs to figure out          15%                                                                posite best measurement for each
how to shine the light around                                                                                eye. “We used to be left with a
opacities using the joystick. Now,        10%
                                                                                                             packet of A-scan images, trying
that’s not even necessary with                                                         Mean = 3%             to decide which one is best,”
                                           5%
Version 5. It’s fully automatic.”                                                                            remarked Dr. Packer. “That bur-
    As a result of this technology         0%
                                                                                                             den has now been taken away.”
and its ease of use by technicians,               Prior to Version 5                   Version 5
this group of surgeons responded

                                                                        2
Use in Keratometry                               Figure 5: IOLMaster Return-On-Investment                    “Doctors often fail
Readings
    Another early concern           Time               Via IOLMaster Via A-scan and Manual Keratometry
                                                                                                             to recognize the costs
was the accuracy of K read-                                                                                  they incur with poor
ings obtained from the device.      to perform                                                               results”
                                    Biometry and        5 minutes                  30 minutes
According to surgeons,              Keratometry
IOLMaster's automated
keratometry has continuously        Intangibles                        “Peace of mind”                       Return-On-Investment
improved with each release.                                          “Much less frustration”                    Calculating return-on-
Dr. Jack Singer MD believes K                                            “Confidence”                         investment (ROI) is an
readings from the IOLMaster                                               “WinWin”                           important decision when
have always tended to be                                                                                     evaluating capital equipment
more accurate because of the skill and calibration issues associ-       expenditures. All ten surgeons in this survey were unanimous in
ated with manual keratometers. “Ks are foolproof and faster             their statement that the IOLMaster has provided a meaningful
using IOLMaster.” Dr. Hill, whose practice has a Javal Schiotz          ROI for the practice. Using current reimbursement in the U.S.,
Ophthalmometer for performing keratometry, has stopped using the payback period for these surgeons ranged from under six
it and relies solely on the IOLMaster Version 5. Their sentiment months to two and one half years. In addition, the time savings
is shared by 60% of these surgeons who rated the IOLMaster              using IOLMaster (5 minutes) versus A-scan and manual K read-
as either more accurate than (4 of 10) or equivalent to (2 of 10) ings (up to 30 minutes) serves as an important component in
manual keratometry. The remaining 4 surgeons felt manual Ks             the ROI equation.
are more accurate.                                                           Two additional questions were asked to help assess return
                                                                        on investment: When asked how this device compared in terms
“Dr. Hill, whose practice has a Javal Schiotz                           of relative value to other diagnostic devices in the practice, such
                                                                        as topography and visual fields, 90% (9 of 10) said IOLMaster
Ophthalmometer for performing keratometry,
                                                                        was more useful than these other devices and the remaining
has stopped using it and relies solely on the                           surgeon viewed it as equally useful. To assist surgeons who
IOLMaster Version 5”                                                    already own an IOLMaster, these surgeons were also asked to
                                                                        use their experience with the new Version 5 and comment on its
Throughput and Quality                                                  value relative to its cost. All 10 surgeons indicated it was worth
    Surgeons were adamant about how the device has improved the cost, with 4 of these 10 rating its value as higher and “defi-
overall quality of the cataract surgery process as well as out-         nitely” worth the cost.
comes. All surgeons either agreed strongly (8 of 10) or some-                Surgeon’s comments in the survey revealed an intangible
what (2 of 10) that the IOLMaster has significantly improved            ROI that can’t be measured using standard accounting or time
patient flow in their practice due to its accuracy, speed and           and motion methods. “Priceless” is how one surgeon described
convenience for surgeons, technicians and patients. Beyond this, the peace-of-mind the device has given, citing less frustration
however, many of the surgeons interviewed brought forth how             and greater confidence in determining the right measurements
IOLMaster has helped solve a deficiency in the overall process:         prior to selecting the IOL power.
“Doctors often fail to recognize the costs they incur with poor
results,” commented Richard Tipperman, MD. “This affects us             Patient Expectations
both in having to spend additional time hand-holding unhappy                 Surgeons in this survey commented that patient expectations
patients and the negative word-of-mouth it creates. To measure          for outcomes have changed dramatically in recent years. LASIK
this impact, surgeons were asked to estimate the direct impact          outcomes and the availability of advanced IOL technology have
on their time of an unhappy patient whose end result is one             clearly impacted the typical patient consultation for cataract
diopter away from intended. The surgeons in this survey indi-           surgery, with patients increasingly seeking to be spectacle free
cated that such a patient would require nearly one additional           for distance vision and, when choosing to have a premium IOL,
hour of surgeon management time. (average of responses: 3.7             at near and intermediate as well. “Patients judge the quality of
visits averaging 14.3 minutes per visit).                               surgery by the refractive outcome, and anything that improves

                                                                     3
this is a win-win,” remarked Dr.                         Figure 6: Surgeon Confidence With            embraced on a widespread basis.
Tipperman. This sentiment seems to                             and Without IOLMaster                      While not perfect, the IOLMaster
apply to all types of cataract surgery,                                                              Version 5 can be summed up as
                                                  1-10 Rating Scale (1= Lowest, 10= Highest)
as noted by Dr. Masket: “They may                                                                    “pretty darn close” by this group of
not be willing to pay more (for a pre-       10                                                      surgeons. The one caveat with the full
mium IOL), but they definitely expect         9                Mean                                  automation offered by Version 5 is
                                                               = 9.0
more.”                                                                                               that surgeons may view it literally as a
                                              8
    When it comes to the premium                                                                     plug-and-play device. Dr. Hill believes
IOL category (defined in this survey as       7                                                      it is important for surgeons to ini-
accommodating or multifocal technol-          6                                                      tially supervise measurements so they
ogy), surgeons attribute even greater                                                   Mean         understand the entire process. And
                                              5
                                                                                        = 5.3        Dr. Packer recommends that surgeons
                                              4                                                      who have invested in an IOLMaster
“The IOLMaster has                                                                                   also invest in one of the new state-of-
                                              3
allowed me to optimize the                                                                           the-art formulas rather than rely on
                                              2
Haigis formula as part of                                                                            one of the free ones available, which
my calculations”
                                              1
                                                                                                     he likens to “driving a brand new car
                                                Rate your overall         Assume your IOLMaster      on old tires.”
                                                confidence today in       was taken away from
                                                offering premium          you. Now, rate your             The IOLMaster is making a sig-
                                                IOL implants to           overall confidence in
value to the IOLMaster, where the               your patients.            offering premium IOLs      nificant difference in both the surgi-
                                                                          without the use of the
need to reach the target refraction is                                    IOLMaster.                 cal process as well as outcomes for
more critical given the additional fees                    With                   Without
                                                                                                     cataract patients. It is a tool that has
paid by patients. Dr. Singer, whose                                                                  arrived at the right time, allowing sur-
practice is focused exclusively on intraocular refractive surgery,       geons to extract greater value out of the lenses that are and will
believes the IOLMaster has been an integral part of his surgical         be available in the future.
system: “The IOLMaster has allowed me to optimize the Haigis                  Those who would argue that the IOLMaster is a “nice to
formula as part of my calculations,” he said. This in turn has           have” rather than a “have to have” need to keep in mind that
allowed him to consistently deliver superior outcomes, which             the cataract market of today and tomorrow is vastly differ-
Dr. Singer believes has led to significant growth in his refractive ent than that of just a few years ago. In addition to innovative
lens exchange procedure volume.                                          technology, patient expectations have similarly risen to the point
    The impact on each surgeon’s premium IOL offering was                where cataract surgery is truly another form of refractive surgery.
assessed by asking them to rate their confidence in offering                  This report was designed to help cataract surgeons evalu-
IOLs both using and without using the IOLMaster. As shown                ate whether they should acquire the IOLMaster or upgrade
in Figure 6, surgeon confidence is significantly higher (mean            to Version 5. Hopefully, the passion and commitment among
of 9.0 out of 10) when using the IOLMaster than without it               the surgeons participating in this project are self evident. They
(mean of 5.3).                                                           want to see cataract surgery become increasingly effective in
                                                                         step with improvements in safety. They view the IOLMaster as
Discussion                                                               a “surgical imperative” that helps increase patient satisfaction
    The role of technology in improving surgical outcomes can-           and decrease risk of litigation (given that cataract surgery is the
not be underestimated in the ophthalmic profession. Cataract             top reason for lawsuits filed against ophthalmic surgeons). In a
surgery in particular has benefited from numerous innovations            world where consumers have greater choice, it seems reasonable
over the past 50 years. What’s remarkable about the IOLMaster to conclude that any patient who understands the difference
is that it has become a standard in such a short period of time,         between ultrasound and IOLMaster would insist on the latter. It
unlike both phaco-emulsification and the intraocular lens, each          appears that most surgeons agree, and we expect the IOLMaster
of which was available for several decades before becoming               to continue its penetration in the surgical marketplace.


© Copyright 2007, SM2 Consulting. All rights reserved.

                                                                        4

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The iol master and its role in modern cataract surgery

  • 1. The IOLMaster and its Role in ® Modern Cataract Surgery 8 Shareef Mahdavi • SM2 Consulting • Pleasanton, CA 7 Advances in capsular extraction and lens implant technolo- Figure 1: Preferred Biometry Method of U.S. Sugeons gies have commanded significant attention in the world of cataract surgery. New implants allow surgeons to provide Applanation even higher levels of visual outcome, including spectacle % of U.S. Cataract Surgeons 80% Immersion independence and a continuous range of vision covering all IOLMaster distances. One of the enabling technologies that makes this 60% possible is non-contact biometry offered by the IOLMaster. In just five years since introduction, the IOLMaster has become 40% rapidly adopted as the preferred method for obtaining IOL calculations among the majority of surgeons in the U.S. and 20% is used in 7,000 locations worldwide. Manufacturer Carl Zeiss Meditec engaged SM2 Consulting to survey ten of its original 2001 2002 2003 2004 2005 2006 customers to illustrate the impact this technology has made Source: Annual Leaming Survey of ASCRS members on cataract surgery. These surgeons also provided feed- back on the newly-released Advanced Technology Software Most cataract surgeons understand, however, that their results (referred to as Version 5). are limited to the accuracy of the input variables, including axial length, K readings, and the formula used to determine the Introduction IOL dioptric power to be implanted. “While one perfect com- In the year 2000, Carl Zeiss Meditec launched a novel tech- ponent won’t yield a perfect result, one poor component can nology to perform biometry for IOL calculation that employed lead to very poor results,” commented Warren Hill, MD. The partial coherence interferometry (PCI). Unlike the two tradi- weakest component in the system, according to these surgeons, tional methods of obtaining anterior chamber depth and axial had been the accuracy of the biometry. Now, with multiple length, applanation and immersion ultrasound, the proposi- years of experience, these surgeons are unanimous (10 of 10, tion afforded by the IOLMaster was that it could gather more accurate results without touching the eye. Since that time, the Figure 2: Participating Surgeons IOLMaster has gradually become the preferred method among David Chang, MD Los Altos, CA cataract surgeons in the U.S. for obtaining these calculations, Robert Cionni, MD Cincinnati, OH as shown in Figure 1. Ten leading cataract surgeons who were Warren Hill, MD Mesa, AZ among the earliest adopters of the technology were surveyed Doug Koch, MD Houston, TX to better understand how the IOLMaster has impacted their Sam Masket, MD Los Angeles, CA Mark Packer, MD Eugene, OR practice as well as surgical outcomes. These surgeons (see Figure Brad Shingleton, MD Boston, MA 2) also are among the first to use the newest release of the Joel Shugar, MD Perry, FL IOLMaster, known as Advanced Technology Software Version 5 Jack Singer, MD Randolph, VT of the IOLMaster. Richard Tipperman, MD Bala Cynwyd, PA Axial Length Measurement: The Weak Link Key Surgeon Demographics: Mean (range) While cataract surgery has undergone tremendous trans- Experience with IOL Master 6 years (4 to 7 years) formation in terms of extraction and implantation technology, # of IOL implants per month 92 eyes (20 to 236 eyes) the field is perhaps now at an even greater rate of innovation. New lens technologies are allowing surgeons to provide spec- % of patients that upgrade to 22% (<5% to 30%) Premium IOL tacle independence for patients and achieve levels of accuracy (accommodating or multifocal) (intended vs. actual correction) typically associated with LASIK. 1
  • 2. Figure 3: Surgeon Ratings of Ease of Use for Different Technologies “Earlier versions of the device Extremely Extremely required our techs to figure out Easy Difficult 1 2 3 4 5 6 7 8 9 10 how to shine the light around A-scan Biometry Mean = 4.9 opacities using the joystick. Now, that’s not even necessary with Immersion Biometry Mean = 5.1 Version 5. It’s fully automatic.” IOLMaster Mean non Version 5 = 2.4 that they are much more satisfied (9 of 10, 90%) or more satisfied (1 of 10, 10%) with IOLMaster Mean IOLMaster versus previous forms of biom- Version 5 = 1.1 etry for IOL power prediction. 100%) in their belief that IOLMaster is the standard of care for Reading Through Dense Cataracts biometry and strongly agree that they would recommend the One of the early concerns of surgeons when they first IOLMaster to other surgeons. As seen in Figure 1, this feat has acquired the IOLMaster was its ability to read through dense been achieved through increasing adoption by surgeons over the cataracts. The surgeons were asked how often they had to past seven years. use an alternative method to perform biometry. The range of responses is shown in Figure 4 both before and after the intro- Ease of Use duction of Version 5. Before Version 5, surgeons needed to use In 2001, applanation biometry was in use by the majority an alternative method 12 percent of the time on average. With of practices, mainly due to its ease of use relative to immersion Version 5, that need has dropped to 3 percent on average. biometry (which was considered the “gold standard” at the time). “Now, we have a technology which is both the easiest to Automation of Scan Analysis use and the best for our patients,” according to Samuel Masket, Given their long tenure with the IOLMaster, these surgeons MD., who viewed this as an unusual combination of events. literally marveled at the technical expertise and intelligence that The relative ease of use of each of the technologies was rated has been progressively added to the device. Today’s IOLMaster by each of the surgeons, as shown with Version 5, they exclaim, has in Figure 3. While the IOLMaster made the data capture virtually has traditionally been easier to Figure 4: Percent of Time Alternative foolproof, as it gives technicians Device Required (Cataract Too Dense) use than either of the ultrasound feedback using a green-yellow- techniques, surgeons feel the new red (i.e. traffic light) system to let Version 5 takes ease to a whole (Each color represents a different MD in the survey) them know that accurate read- new level. “Every office had one 30% ings are being taken. By using Mean = 12% tech who was best at applanation; sophisticated signal-to-noise 25% this pressure was relieved with the analysis, the device software is IOLMaster,” noted Mark Packer, 20% able to automatically exclude MD. “Earlier versions of the device bad readings and create a com- required our techs to figure out 15% posite best measurement for each how to shine the light around eye. “We used to be left with a opacities using the joystick. Now, 10% packet of A-scan images, trying that’s not even necessary with Mean = 3% to decide which one is best,” 5% Version 5. It’s fully automatic.” remarked Dr. Packer. “That bur- As a result of this technology 0% den has now been taken away.” and its ease of use by technicians, Prior to Version 5 Version 5 this group of surgeons responded 2
  • 3. Use in Keratometry Figure 5: IOLMaster Return-On-Investment “Doctors often fail Readings Another early concern Time Via IOLMaster Via A-scan and Manual Keratometry to recognize the costs was the accuracy of K read- they incur with poor ings obtained from the device. to perform results” Biometry and 5 minutes 30 minutes According to surgeons, Keratometry IOLMaster's automated keratometry has continuously Intangibles “Peace of mind” Return-On-Investment improved with each release. “Much less frustration” Calculating return-on- Dr. Jack Singer MD believes K “Confidence” investment (ROI) is an readings from the IOLMaster “WinWin” important decision when have always tended to be evaluating capital equipment more accurate because of the skill and calibration issues associ- expenditures. All ten surgeons in this survey were unanimous in ated with manual keratometers. “Ks are foolproof and faster their statement that the IOLMaster has provided a meaningful using IOLMaster.” Dr. Hill, whose practice has a Javal Schiotz ROI for the practice. Using current reimbursement in the U.S., Ophthalmometer for performing keratometry, has stopped using the payback period for these surgeons ranged from under six it and relies solely on the IOLMaster Version 5. Their sentiment months to two and one half years. In addition, the time savings is shared by 60% of these surgeons who rated the IOLMaster using IOLMaster (5 minutes) versus A-scan and manual K read- as either more accurate than (4 of 10) or equivalent to (2 of 10) ings (up to 30 minutes) serves as an important component in manual keratometry. The remaining 4 surgeons felt manual Ks the ROI equation. are more accurate. Two additional questions were asked to help assess return on investment: When asked how this device compared in terms “Dr. Hill, whose practice has a Javal Schiotz of relative value to other diagnostic devices in the practice, such as topography and visual fields, 90% (9 of 10) said IOLMaster Ophthalmometer for performing keratometry, was more useful than these other devices and the remaining has stopped using it and relies solely on the surgeon viewed it as equally useful. To assist surgeons who IOLMaster Version 5” already own an IOLMaster, these surgeons were also asked to use their experience with the new Version 5 and comment on its Throughput and Quality value relative to its cost. All 10 surgeons indicated it was worth Surgeons were adamant about how the device has improved the cost, with 4 of these 10 rating its value as higher and “defi- overall quality of the cataract surgery process as well as out- nitely” worth the cost. comes. All surgeons either agreed strongly (8 of 10) or some- Surgeon’s comments in the survey revealed an intangible what (2 of 10) that the IOLMaster has significantly improved ROI that can’t be measured using standard accounting or time patient flow in their practice due to its accuracy, speed and and motion methods. “Priceless” is how one surgeon described convenience for surgeons, technicians and patients. Beyond this, the peace-of-mind the device has given, citing less frustration however, many of the surgeons interviewed brought forth how and greater confidence in determining the right measurements IOLMaster has helped solve a deficiency in the overall process: prior to selecting the IOL power. “Doctors often fail to recognize the costs they incur with poor results,” commented Richard Tipperman, MD. “This affects us Patient Expectations both in having to spend additional time hand-holding unhappy Surgeons in this survey commented that patient expectations patients and the negative word-of-mouth it creates. To measure for outcomes have changed dramatically in recent years. LASIK this impact, surgeons were asked to estimate the direct impact outcomes and the availability of advanced IOL technology have on their time of an unhappy patient whose end result is one clearly impacted the typical patient consultation for cataract diopter away from intended. The surgeons in this survey indi- surgery, with patients increasingly seeking to be spectacle free cated that such a patient would require nearly one additional for distance vision and, when choosing to have a premium IOL, hour of surgeon management time. (average of responses: 3.7 at near and intermediate as well. “Patients judge the quality of visits averaging 14.3 minutes per visit). surgery by the refractive outcome, and anything that improves 3
  • 4. this is a win-win,” remarked Dr. Figure 6: Surgeon Confidence With embraced on a widespread basis. Tipperman. This sentiment seems to and Without IOLMaster While not perfect, the IOLMaster apply to all types of cataract surgery, Version 5 can be summed up as 1-10 Rating Scale (1= Lowest, 10= Highest) as noted by Dr. Masket: “They may “pretty darn close” by this group of not be willing to pay more (for a pre- 10 surgeons. The one caveat with the full mium IOL), but they definitely expect 9 Mean automation offered by Version 5 is = 9.0 more.” that surgeons may view it literally as a 8 When it comes to the premium plug-and-play device. Dr. Hill believes IOL category (defined in this survey as 7 it is important for surgeons to ini- accommodating or multifocal technol- 6 tially supervise measurements so they ogy), surgeons attribute even greater Mean understand the entire process. And 5 = 5.3 Dr. Packer recommends that surgeons 4 who have invested in an IOLMaster “The IOLMaster has also invest in one of the new state-of- 3 allowed me to optimize the the-art formulas rather than rely on 2 Haigis formula as part of one of the free ones available, which my calculations” 1 he likens to “driving a brand new car Rate your overall Assume your IOLMaster on old tires.” confidence today in was taken away from offering premium you. Now, rate your The IOLMaster is making a sig- IOL implants to overall confidence in value to the IOLMaster, where the your patients. offering premium IOLs nificant difference in both the surgi- without the use of the need to reach the target refraction is IOLMaster. cal process as well as outcomes for more critical given the additional fees With Without cataract patients. It is a tool that has paid by patients. Dr. Singer, whose arrived at the right time, allowing sur- practice is focused exclusively on intraocular refractive surgery, geons to extract greater value out of the lenses that are and will believes the IOLMaster has been an integral part of his surgical be available in the future. system: “The IOLMaster has allowed me to optimize the Haigis Those who would argue that the IOLMaster is a “nice to formula as part of my calculations,” he said. This in turn has have” rather than a “have to have” need to keep in mind that allowed him to consistently deliver superior outcomes, which the cataract market of today and tomorrow is vastly differ- Dr. Singer believes has led to significant growth in his refractive ent than that of just a few years ago. In addition to innovative lens exchange procedure volume. technology, patient expectations have similarly risen to the point The impact on each surgeon’s premium IOL offering was where cataract surgery is truly another form of refractive surgery. assessed by asking them to rate their confidence in offering This report was designed to help cataract surgeons evalu- IOLs both using and without using the IOLMaster. As shown ate whether they should acquire the IOLMaster or upgrade in Figure 6, surgeon confidence is significantly higher (mean to Version 5. Hopefully, the passion and commitment among of 9.0 out of 10) when using the IOLMaster than without it the surgeons participating in this project are self evident. They (mean of 5.3). want to see cataract surgery become increasingly effective in step with improvements in safety. They view the IOLMaster as Discussion a “surgical imperative” that helps increase patient satisfaction The role of technology in improving surgical outcomes can- and decrease risk of litigation (given that cataract surgery is the not be underestimated in the ophthalmic profession. Cataract top reason for lawsuits filed against ophthalmic surgeons). In a surgery in particular has benefited from numerous innovations world where consumers have greater choice, it seems reasonable over the past 50 years. What’s remarkable about the IOLMaster to conclude that any patient who understands the difference is that it has become a standard in such a short period of time, between ultrasound and IOLMaster would insist on the latter. It unlike both phaco-emulsification and the intraocular lens, each appears that most surgeons agree, and we expect the IOLMaster of which was available for several decades before becoming to continue its penetration in the surgical marketplace. © Copyright 2007, SM2 Consulting. All rights reserved. 4