Metaphoric visualisation to stimulate shared perspectives SIKM Leaders Community presentation Aug 15, 2016

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© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.
Knowledge CoCreation
Metaphoric visualisation to
stimulate shared perspectives
Dr Arthur Shelley
Intelligent Answers & OZAN*
* OZAN is the Organizational Zoo Ambassadors network
An international professional development group collaborating on application of metaphor to enhance performance outcomes

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Creative Metanoia
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.
• Processes
• Problems
• Patterns
Options
I
N
C
R
E
M
E
N
T
A
L
D
I
S
R
P
U
T
I
V
E
Same
Imitation
Diversity
Driven
Innovation

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Sense Reflect Share Co-Create
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.
INTERPRET what the image means TO YOU
from a knowledge perspective
REFLECT on how this makes sense to you
RECORD some initial thoughts
SHARE your insights with others at tables
CONVERSE about DIVERSITY in
perceptions
CREATE new knowledge through
these exchanges
CONSIDER potential actions, impacts and
outcomes from these exchanges

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EXPLORE: Reflective Conversations
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.

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© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.

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Insights?
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.

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Graphic Facilitation for Reflection
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.

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Behavioural DNA Cultural Development

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Visualisation for Divergent Thinking
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.

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Increase Knowledge Cycle Flows
Shelley, 2014
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.

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Research and Design Thinking
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.

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Where do insights come from?
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.

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KNOWledge SUCCESSion
in an interdependent world
ChangeKnowledge
Action
Performance
Moving from
“what is…”
To “what is
possible…”
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.

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Reflective Practice for Innovation
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.
You are in the process of
BECOMING….
We EVOLVE through
SENSEMAKING to reflectively
learn to become something
more than we are now
Deliberating reflecting in what
you re becoming is critical to
success
Successful people are
“Reflective Practitioners”

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ASK Questions, align disciplines
• How well do you “read” the environment?
– physical, social, political and behavioural
• How well do you “make sense” of
emergent complex situations
• Do you ask questions that matter?
• Do you engage people in aligned
conversations that matter
• Do you Ask WHY (before acting)?
• Are you comfortable with uncertainty?
• Do you build strategic capability…
or bleed knowledge?
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.
Permission of the author required for commercial use.

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Useful Readings
Brown, T 2008 Design Thinking Harvard Business Review, June pp. 85-92.
Dorst K 2011 The core of design thinking and its application. Elsevier
Johansson-Skoldberg U, Woodilla J and Cetinkaya, M 2013 Design thinking: past, present and future possibilities.
John Wiley & Sons, New York.
Junginger, S 2007 Learning to design: giving purpose to heart, hand and mind. Journal of Business Strategy
28(4) pp. 59-65.
Leavy, B 2012 Collaborative innovation as the new imperative – design thinking, value co-creation and the power of “pull.” Strategy and
Leadership 40(2) pp. 25-34.
Liedtka, J 2011. Learning to use design thinking tools for successful innovation. Strategy and Leadership 39(5) pp. 13-19.
Liedtka, J 2014. Innovative ways companies are using design thinking. Strategy and Leadership 42(2) pp. 40-45.
Martin, R 2010 Design Thinking: achieving insights via the Knowledge Funnel. Harvard Business Review 38(2) pp.37-41.
Razzouk, R and Shute, V 2012 What is design thinking and why is it important. Review of Educational Research
82(3) pp. 330-348.
Shelley, AW 2009, Being a successful knowledge leader. What knowledge leaders need to know to make a difference.
Ark Group, North Sydney.
Shelley, AW 2012, Metaphor as a means to constructively influence behavioural interactions in project teams.
PhD Thesis PCPM, RMIT University.
Shelley, AW 2013 12 Principles of knowledge leadership. Opening chapter in Roche, H Successful knowledge leadership: Principles and
practice, ARK Publishing, London. pp. 1-6.
Shelley, AW 2014 Active Learning Innovations in Knowledge Management Education Generate Higher Quality Learning Outcomes. Journal
of Entrepreneurship Management and Innovation. 10(1) pp. 129-145.
Wang S and Wang H 2008 A design thinking approach to teaching knowledge management. Journal of Information Systems Education,
19(2) pp. 137-139.
© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.

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© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.
Contact Details
Dr Arthur Shelley
arthur@organizationalzoo.com
KNOWledge SUCCESSion
Available late 2105
FREE behavioural profile
www.organizationalzoo.com/profiler
Insights into behaviours
www.organizationalzoo.com/blog
www.organizationalzoo.com/ZooTube
Consulting and Mentoring
www.intelligentanswers.com.au
Ph +61 413 047 408
@Metaphorage #OrgZoo