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Driving a New Age of Connected Planning
- 1. Driving a new age of connected planning
- 2. 2 1. Need to Connect . . . .
- 3. Exponential Supply Chain Complexity Pre 1970s 1970s 1990s 2000s • Ship & Rail • Inventory Mgmt • “Push” • MRP & spreadsheets Invented • First WMS & DC • Truck and Air Freight • ERP Invented • Outsourcing • Large MOQ • Co-planning • SCOR • Information flow • SC Services • Demand Driven networks • Function-specific Tools • Small MOQ • Design and Service • Digital, Omnichannel
- 4. Collaboration Across The Network Raw Material Suppliers Contracted Producers 3rd Party Logistics Distribution Center Warehouse Customer Channel Customers Production Facilities 3rd Party Logistics Channel Partners
- 5. EXECUTION Order Management Purchasing Strategic Network Design Warehouse Management Factory Scheduling Transportation Management Distribution Order Mgmt. Master Scheduling Materials Management Resource scheduling SKU Proliferation Escalating Variability Uneven Markets Demand Volatility Limited Suppliers Digital DIsruption Short Product Lifecycle Regulatory Change Emerging Markets Natural Calamities SUPPLY CHAIN PLANNING Custom REAL WORLD Value Network Creation Traditional Planning “Shock Absorbers”
- 6. Typical S&OP / IBP “Solution” ERP System MES System Transportation Management System Warehouse Management System MRP System HCM Tool Ad-hoc reporting and planning tools Financial Planning system CRM Tool S&OP Management Reports DC / WMI Inv Mgmt MPS Forecasting Tool Strategic Pricing Supplier Collaboration Platform Order Fulfillment ATP
- 7. Business Decisions Increasingly Made Outside ‘Planning’ Applications ERP CRM HCM Marketing WMS Mfg. Transactional Systems BW Essbase MDM BOBJ Tableau Data & Analytics Tools JDA APO Hyperion Planning Applications Custom Point SolutionDecision Support Day-to-day operations Data Collection Plan Systems of Record Ongoing Analysis & Collaboration Execute against plan Enable reporting against plan Enter the plan during each period Periodic decisions & assumptions Strategy / Innovation Marketing Sales Finance & HR/IT/Assets/ Facilities Supply Chain and Operations Decision Makers
- 8. Lowest Common Denominator is still … 70%of business users still rely on spreadsheets for critical portions of business 1 year after purchasing tool1 1Deloitte; Spreadsheet Management Not What you Figured
- 9. Lowest Common Denominator is still … 2Adapted from Rebus; The Real Cost of Manual Analytics in the Supply Chain 88%of spreadsheets contain formulaic or link errors3
- 10. 5%of an entire organization’s available time is spend on “updating or using” advanced supply chain spreadsheets2 Lowest Common Denominator is still … 3Panko, Raymond R; What We Know about Spreadsheet Errors
- 11. 5%of an entire organization’s available time is spend on “updating or using” advanced supply chain spreadsheets2 Lowest Common Denominator is still … 70%of business users still rely on spreadsheets for critical portions of business 1 yr after purchasing tool1 1Deloitte; Spreadsheet Management Not What you Figured 2Adapted from Rebus; The Real Cost of Manual Analytics in the Supply Chain 3Panko, Raymond R; What We Know about Spreadsheet Errors 88%of spreadsheets contain formulaic or link errors3 Despite advances in IT tools, 1% of revenue is spent inefficiently making decisions with inaccurate data for supply chain
- 12. How do you spend your time? 70% Preparing Data4 30% Making Decisions 4CrowdFlower – Data Science Report, 2016
- 13. 13 While there are many planning solutions, many of them struggle to offer a suite of connected planning capabilities Today’s Planning System Landscape Significant Investment Requirements Heavy upfront costs, waterfall approaches, and long lead-times / effort before getting up and running Solution to Process Disconnects Difficult / unintuitive solutions requiring the business to adapt to the vendor’s way of doing things Limited Capabilities Inadequate support for connected planning within and across business functions and lack of analytics Sub-Optimal Custom Solutions or XLS Since they can’t find the perfect solution, many settle for homegrown point solutions or Excel tools Processes Are Not Standardized Point solutions and Excel make it easy for silos to do it their way and inhibit “leading practice” standardization Disparate, Fragmented Tools Connected planning is never attempted, much less achieved, and myriad of solutions lead to system landscape explosion Common Challenges with Packaged Solutions Common Responses
- 14. 14 2. Get Connected . . .
- 15. What is connected planning? The new way connected planning A new way to run your business Across one department or area Across the company One business process Single, secure source of planning and decision dataData People Plans Greater collaboration, deeper insights, faster alignment Dynamic, continuous planning for any area of your business
- 16. 16 Organizational Silos • Lack of visibility of plans across functions • Legacy kingdoms with limited sharing of data Flexibility • Dynamic changes and varying timeframes for product planning • Difficult to build flexibility to cover different planning levels or diverse categories Work Flow • Different planning levels, horizons and cycle times • Inability to quickly change plans, perform what-ifs, flow changes Data • Data availability, inconsistency and quality issues • Multiple sources of data challenging to reconcile Technology • Manually intensive to coordinate, consolidate, and share data • Multiple purpose built tools that cannot be aligned Why is Connected Planning So Unattainable? There are five key barriers that need to be addressed :
- 17. 17 Connected Planning – Fundamental Differences Intelligent Capabilities Flexible Build & Modify Capabilities Anaplan Cloud-based, in-memory engine - real-time planning at scale Intuitive, role based spreadsheet-like user experience Automated recommendations to accelerate planning process User-friendly management and in-module scenario planning Packaged Solutions Slow technologies that do not always reflect real-time changes across business units Modifications are often lost or lead to duplicated, inaccurate information Limited advanced and predictive analytics capabilities Limited dashboards and exception management logic Standard Reports All reports update in real-time based on changes made within planning modules Easy-to-develop ad hoc reports complement standard reports Reporting is limited or non-existent in the solution Reporting is ad hoc / individualized Tendency to drop into xls to marry multiple data sets, driving effort and degrading trust Connected Solution Models and reports can be modified specific to each BU / division / geography without disconnecting plans Aggregation can be done across multiple plans and dimensions (like account, category, and product attributes) Platforms are disparate and/or business unit-specific, limiting cross-team integration Tendency for many to still do heavy lifting in Excel or copy/paste into the solution
- 18. 18 Mobile Collaborative Cloud-based Scalable Processing power FINANCIALS OTHER HRCRMERP PLM Real-time User driven Connected across the enterprise Modeling & Predictive Capabilities FINANCE WORKFORCE MARKETING SALES SUPPLY CHAIN MERCHANDISING Integrate and connect multiple dynamic data sources in real-time Infuse analytical capabilities to drive better planning that matches demand Collaborate within and across channels and business functions Connect single version of the truth for plans across functions and to which the Company is executing Dynamically connect, reconcile, and track plans (e.g., top down and bottom up) Reduce or eliminate multiple planning solutions and offline spreadsheets AlignedandLinked Connected Planning Benefits
- 19. Proven Benefits of Connected Planning Speed Agility Visibility Uncovered $15M in “missing” inventory High Tech Manufacturer Reduced Planning Cycle Time 80%(2 wk to 2 d) Food & Beverage Manufacturer Increased OM capacity by 150% in 8 weeks High Tech Manufacturer Reduced functional FTE requirement for impacted processes by 40% High Tech Manufacturer Reduced Order Processing Time 55% from 7 to 2 Days High Tech Manufacturer Effectively Planned 55% incremental demand via new bundles High Tech Manufacturer Enabled SKU-level, cross SKU bundles, planning High Tech Manufacturer 1.5% sustained increase in Net Income Global Apparel Manufacturer
- 20. Connect - Streamline Decision Making ERP CRM HCM Marketing WMS Mfg. Transactional Systems Business Warehouse Master Data Mgmt BOBJ Tableau Data & Analytics Tools JDA APO Hyperion Planning Applications Day-to-day operations Data Collection Plan Systems of Record Ongoing Analysis & Collaboration Execute against plan Combine analytics & decision making Complement or replace legacy tools Ongoing analysis and decision making Data People Plans Strategy / Innovation Marketing Sales Finance & HR/IT/Assets/ Facilities Supply Chain and Operations Decision Makers
- 21. How could you spend your time? 70% Making Decisions 4CrowdFlower – Data Science Report, 2016 30% Preparing Data
- 22. Brand, Portfolio, Platform Planning Contrib. Margin Analysis Commercialization & Ramp Planning Project Planning Resource Constraint Mgmt Demand Planning Forecasting (Multi-method) Demand Sensing & Shaping Collaborative Planning & Fcst Merch. & Assort. Planning Supply Planning Capacity Planning Inv. Planning & MEIO Dist. & Network Planning Capable to Promise Product Planning Demand Management S&OP / IBP Supply Chain Solutions Trade Promotion Mgmt Best Practice Implementation / Roadmap Connected Planning Solutions for Supply Chain NPI / EOL / Cannibalization S&OP Inventory & Service Policy What-If Analysis Margin Management Scenario Planning Supply Management Production Planning KPIs & Reporting
- 23. 23 An end-to-end process and solution to connect across all dimensions and between all functions Financial Plans Strategy & Hindsight Category Plans Account Plans Demand Forecasts PLM Assortment Plans / PD Lines Plans POs Size / Pack Promo & MD Plans Buy Plan Sourcing Space Plans Supply Chain Plans Allocations Financial Targets Marketing Plans Master Data Illustrative Footprint OTB Replenish ment Pre-Season In-Season Clearance Anaplan EnabledProcess Input Linked SystemMultiple Connections Connected Planning Footprint
- 24. Fast Focused around short, quick releases delivering rapid value Iterative Foundations take form early, allowing for iterative refinement Collaborative Focused on customer enablement throughout the journey What does an Anaplan implementation look like?
- 25. Project Team Data SME Scrum Master Experts Anaplan Model Builder Process Owner
- 26. Accelerating Success App App App App App App App Single Use Case Multiple Independent Use Cases Multiple Connected Use Cases Customer LeadingAnaplan / SI Support Anaplan Journey Delivery Model Evolution 1. Establish 2. Operationalize 3. Scale • Deploy 1st project successfully • Identify key roles - Executive Sponsor, COE Lead, Anaplan Architect, Business Lead • Form delivery team • Establish Sprint Cadence • Establish Data Governance • Identify functional and regional business owners • Designate overall Solution Architect / Technical Owner • Identify and train model builders – business or IT • Define demand management process for new model requests • Define COE career path and goals • Adjust centralized vs regional model builder capacity • Drive Anaplan adoption by identifying appropriate use cases • Invest in additional Anaplan training for key COE resources HUB HUB
- 27. 27 3. Stay connected . . . How to be good at change . . . Speed Flexibility Visibility Ability to experiment
- 28. Source: HBR survey, 2016 75% Expect they will need to plan more frequently 81% Agree – plans change during execution 5% Strongly agree they are effective at ongoing course- corrections
- 29. Anaplan Centre of Excellence Model Move to self sufficiency Drive improvements in capability Ensure resilience Maintain Consistency & Governance Data & Meta Data Model design Processes User experience Share learning Empower organic growth of the business to expand the connections Create a ‘service’ for the business to become more efficient
- 30. The Centre of Excellence Model Self-Sufficiency Data governance and integration Direction and governance An Anaplan ‘savvy’ Access to support Access to Knowledge and Best Practices An implementation approach Skills and expertise Change management
- 31. Anaplan recognition 2016 CTO Award for Innovation 2017 LEADER Sales Performance Management Magic Quadrant 2016 VISIONARY Strategic Corporate Performance Management Magic Quadrant 2016 HYPE CYCLE Human Capital Management Software, Workforce Planning & Modeling LATEST MARKET GUIDE Trade Promotion Management and Optimization LATEST MARKET GUIDE Sales and Operations Planning
- 32. Sales & Operations Planning End to End Supply Chain Planning Supply Planning Operations Demand Planning Trade Promotion Merchandise Planning
- 33. 33 A connected planning approach results in better, more collaboratively created plans that are resilient in the face of change Anaplan is a unique platform to develop, integrate, reconcile, refine, and manage plans Anaplan capabilities can be implemented quickly using agile processes Anaplan is highly scalable and supports very complex, financial, product and supply chain planning models Key takeaways Questions
Notas do Editor
- Why Anaplan is ideal for supply chain – it connect right data, with right people, at right time, to update the right plan – for the entire network – only once? If you think of all of the things that can happen in the real world of business….the list is almost endless....from fickle demand to demand volatility to natural calamities like our recent hurricanes. Traditiionally, what a business has been equipped with to deal with these real world issues, is a series of execution systems.....order management to purchasing to scheduling systems. Everything that is designed to run the business every day. These systems are designed to be inflexible. They are supposed to enforce a consistant process that gives you predictability unless you run your process on a daily basis. So, what is there to bridge these two worlds? Traditionally, software providers have come in with legacy solutions like SAP and Oracle, to allow you to try to plan for some of this and push down into the execution systems and more recently Cloud solutions like Netsuite, Salesforce and Workday have also tried to bridge that gap....but let’s not forget about the most popular tool of all time....Microsoft Excel. They have all tried to bridge this gap. The problem is not none of these tools were designed originally to be planning tools. They were either designed to be ERP or prodution tools or CRM, or in the case of Excel, a personal productivity tool that was never intended to be an enterprise-wide solution. That’s were Anaplan fits in. Anaplan was built from the ground up to be an Enterprise Planning Solution, that’s both Scalable and Secure, to handle the entire business, as well as flexible enough to model all of these real world scenarios that are ineveitably going to impact your business. Anaplan comes packaged with all of the data integration that you will need to communicate with the Execution systems listed on the bottom. Bringing Value to the organization like no other single platform planning tool can do.
- Incorporate other enterprise point solutions? Nowadays, most companies have 5-7 ERPs and 3-5 APS installed – plus 1-2 CRM tools, at least 2 finance tools, plus Tableau/Qlik
- Decision making is broken in most organizations resulting in siloed, rigid, time consuming processes. This slide shows the typical application landscape at. Large organization. This is before you consider multiple instances of some of these applications across regions or business units. In spite of heavy investments in ‘planning’ tools most decision makers rely on offline mechanisms like Excel or other point applications to review performance an make decisions that change the future course of the business. These large, complex planning applications slowly devolved into ‘plan repositories’ and the actual collaboration and decision making to come up with the plan has moved outside of these systems. The main reason for this is the rigidity of these systems. This fragmented decision making puts companies at a disadvantage when they are expected to be nimble and quickly react to market events.
- Supply chains have changed tremendously over the past several decades – but the underlying concepts and struggles are unchanged.
- Supply chains have changed tremendously over the past several decades – but the underlying concepts and struggles are unchanged.
- Supply chains have changed tremendously over the past several decades – but the underlying concepts and struggles are unchanged.
- Supply chains have changed tremendously over the past several decades – but the underlying concepts and struggles are unchanged.
- Traditional approach to becoming more efficient has always been … Change data source Improve Forecast Fix Excel model Add business governance These are marginal solutions – at best they yield 5-10% change. Anaplan CP for SC - We want to – and can - fundamentally invert the pyramid. Our platform connects and pulls together disparate, spreadsheet sourced processes that can be accessed anywhere, anytime.
- Connected Planning is the belief that: The more you connect the things on the left In the areas in the middle You get the benefits on the right. But how do you do that?
- Anaplan is primarily a decision making platform – by bringing together data, people and plans across the enterprise, Anaplan enables quick, collaborative decision making and enables decision maker to assess the impact of their decisions on other parts of the business. Therefor Anaplan acts as a day-to-day performance management and collaboration platform for decision makers. Once leaders evaluate options and decide on the course of action, Anaplan can then feed those business decisions to transactional systems where they become a set of rules or constraints that guide day to day execution. Anaplan can help drive additional value by complementing existing legacy planning applications, or in some cases can replace certain point planning solutions. What are the benefits of using Anaplan? We provide a complete solution for each department for each region. You get ROI quickly and that’s sustainable overtime. It’s self-service for the business so it doesn’t require many support resources. It’s a single cloud environment, not dozen’s of systems and countless spreadsheets. Data integration is centralized for planning and is no longer required for sharing plans. It’s secure and supports your compliance needs.
- Traditional approach to becoming more efficient has always been … Change data source Improve Forecast Fix Excel model Add business governance These are marginal solutions – at best they yield 5-10% change. Anaplan CP for SC - We want to – and can - fundamentally invert the pyramid. Our platform connects and pulls together disparate, spreadsheet sourced processes that can be accessed anywhere, anytime.
- Skills and Expertise Functional Subject Matter Experts (SMEs) Solution design & architecting skills Technical model building skills Project management capabilities On-demand eLearning or classroom An Implementation Approach A known and understood approach to delivering and evolving solutions with Anaplan Exploiting the benefits of Agile Collaboration Iteration Visualization Big Bang vs. Initial Pilot and phased Roll-out Direction and Governance A Governance framework to steer and prioritize the Anaplan roadmap and drive ROI Identified Steering Committee Identified Exec Sponsors and Sign-off approach Office of the PMO Data Governance and Integration Utilization of the ‘Data Hub’ concept Single source of the truth Adherence to conventions and policies Adherence to corporate definitions Access to Knowledge and Best Practices Functional Use Case Best Practices Technical Model Building Best Practices Leveraging internal Anaplan community Sharing and pooling practical knowledge An Anaplan ‘Savvy’ An awareness of the ‘power of the platform’ A practical understanding of the App Hub and how Apps can be leveraged for rapid prototyping and deployment Access to Support 24/7 Customer Support desk ‘Guru-station’ provides customized support Change Management Embedded within the Business Functional-specific training Clear and appropriate Communications to drive and support user adoption Alignment of upstream and downstream business processes
- As companies move beyond their first use case with Anaplan, they must look to evolve the delivery model from Anaplan / SI delivered projects to internally owned and sustained initiatives. This also helps lower implementation costs and improves adoption. The COE can similarly evolve over time as Anaplan usage grows, leading to natural evolution of skills, ownership and process maturity.
- According to an Harvard Business Review Survey on the subject of planning: 81% agreed that plans change during execution 75% of respondents agree that their organization needs to create business plans more frequently today than it did three years ago. But only 5% strongly agreed that their organization is extremely effective at analyzing performance and making necessary changes/course corrections to plans on an ongoing basis.
- Skills and Expertise Functional Subject Matter Experts (SMEs) Solution design & architecting skills Technical model building skills Project management capabilities On-demand eLearning or classroom An Implementation Approach A known and understood approach to delivering and evolving solutions with Anaplan Exploiting the benefits of Agile Collaboration Iteration Visualization Big Bang vs. Initial Pilot and phased Roll-out Direction and Governance A Governance framework to steer and prioritize the Anaplan roadmap and drive ROI Identified Steering Committee Identified Exec Sponsors and Sign-off approach Office of the PMO Data Governance and Integration Utilization of the ‘Data Hub’ concept Single source of the truth Adherence to conventions and policies Adherence to corporate definitions Access to Knowledge and Best Practices Functional Use Case Best Practices Technical Model Building Best Practices Leveraging internal Anaplan community Sharing and pooling practical knowledge An Anaplan ‘Savvy’ An awareness of the ‘power of the platform’ A practical understanding of the App Hub and how Apps can be leveraged for rapid prototyping and deployment Access to Support 24/7 Customer Support desk ‘Guru-station’ provides customized support Change Management Embedded within the Business Functional-specific training Clear and appropriate Communications to drive and support user adoption Alignment of upstream and downstream business processes
- We are the only single platform recognized in 5 planning & performance management markets: Sales Performance Management, Strategic CPM (Finance), Workforce Planning, Supply Chain and Operations and Trade Promotion Planning & Optimization.