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                                                SAP® ERP Success Story @ YASH
                               Global Implementation Allowed Online Retail Company
                                                to Process Over 40,000 Orders Daily




Industry         The Client

Retail           The client is a leading online supplier of high-quality graphic design services and
                 customized printed products. Their product spectrum includes business identity,
                 marketing collateral, and websites for mailing and promotional services.
Geography

US
“Before SAP, our outdated      Outdated Legacy System Hindered Growth Initiatives
legacy system required a
substantial amount of          With more than 19 million customers worldwide, the client still faced an intensely
manual intervention to         competitive online market. The company was operating its business on an outdated
execute product delivery.      and disparate legacy IT environment that could not longer support the high volume of
The ability to ensure error-   online sales orders and its global expansion initiatives. The existing system could not
free processing of tens of     provide any financial reporting, making it time consuming and difficult for
thousands of orders on a       management to determine the data on sales or costs necessary for enterprise control.
daily basis and rapidly        Additionally, the company did not have a formal procurement and inventory
respond to customer needs,     management system in place, which had become overly complex for employees to
makes our investment           manage. Issues with business processes and management became apparent and the
worthwhile and our ROI         client sought an enterprise resource planning (ERP) infrastructure to maximize
significant.”                  business performance.
                 —Director,    As a pioneer in the online retail space, the client sought to leverage technology for
    Leading Online Retailer    internal operations to support their ability to provide more innovative products and
                               services to customers worldwide. In order to help the company standardize its
                               operational processes, they selected SAP ERP ECC 6.0 platform for its scalability and
                               proven effectiveness of resolving integration issues.
                               As the client's preferred partner for a previous global implementation of SAP HCM,
                               YASH Technologies was again selected to extend system capabilities to support the
                               client's growth initiatives.

                               YASH Enhanced Enterprise Productivity and Insight with ERP
                               Solutions
                               After coordinating with the client to deliver a successful and well-documented
                               blueprint of the implementation, YASH successfully migrated the company's Finance,
                               Sales and Distribution, and Procurement and Inventory Management from an
                               inefficient legacy system onto a unified SAP ERP landscape that supported end-users in
                               the US, Canada, the Netherlands, Switzerland, Jamaica and Spain.
                               Financials
                               This comprehensive and integrated financial management solution empowered the
                               client's finance department to transform its role into that of a strategic business
                               partner. It simultaneously supported multiple global financial reporting standards,
                               currencies, and languages with over 45 country-specific versions. In addition, it
                               extended finance processes to encompass customers, suppliers, and financial
                               institutions to optimize their financial value chain.
                               Core financial functions implemented included General Ledger, Accounts Receivable
                               and Payable, Fixed Assets, and Enterprise Consolidation. Embedded internal controls,
                               robust workflow, and automated processes reduced financial closing cycles and
                               resource costs to enable them to thrive in a business environment characterized by
                               intensified competition and uncertain market conditions.
Within the first month after     Sales and Distribution
the successful Go-Live, the      YASH created this customer-specific solution to manage the high volume of sales
client surpassed its goals for   orders that were processed from the web through a staging system to the SAP
the SAP implementation by        platform. The technical expertise and functional business experience of YASH
processing:                      consultants were used to overcome complex technical and business problems that
 • 853,486 sales orders          arose in developing the Sales Order interfaces. YASH teamed with the client’s
                                 stakeholders to ensure that the solution was scalable and achieved perfect order
 • Over 5 million order lines    management.
 • 543,082 deliveries            This solution reduced their operational costs by simplifying and automating the entire
                                 order-to-cash cycle, and ensured high customer satisfaction by delivering accurate,
 • Over 2 million billing        on-time information to customers. The client now has the scalability required to
   lines
                                 ensure the error-free processing of 40,000 sales orders with multiple line items per
                                 day.
                                 Procurement and Inventory Management
                                 YASH delivered a formal system that automated and streamlined procurement
                                 processes to identify, realize, and sustain cost savings for all spend categories. By
                                 implementing procurement capabilities, the client could perform the complete
                                 procure-to-pay process, including requisitioning, purchase-order management and
                                 invoice clarification. In addition, they could manage catalog content and enable
                                 employee self-service procurement of material, while collaborating efficiently with
                                 suppliers. With inventory management, they could record and track the quantity and
                                 value of all materials, integrate with Finance for inventory value calculation and
                                 enhance visibility to stock locations at all plants.
                                 In addition to this initiative, the company also wanted to experiment with some new
                                 code during the implementation, but did not want to risk destabilizing any of their SAP
                                 test environments. Because YASH believes in a customer centric approach for clients,
                                 YASH supplied a demo system the next day to successfully test the code, allowing the
                                 project to progress without disruption to deadlines.


Technology Component             Company Realized Operational Excellence with Increased
SAP ECC 6.0                      Profitability
  • Order to Cash                By integrating processes into a common platform, the client is now able to bring
                                 products and services to market more rapidly, improve business performance and
  • Requisition to Pay           realize the following operational benefits:
  • Fixed Asset Management
                                   • Streamlined business processes            • Enhanced reporting capabilities
  • Inventory Management
                                   • Scalability needed to process over        • Reduced costs by lowering
  • Month-end Financial                40,000 sales orders daily                   inventory levels
    Close & Reporting              •   Accelerated financial closings          •   Improved Cash Flow by the use of
                                   •   Increased revenue stream with               Payment Terms for Vendors
                                       reduction in manual processes

                                 YASH's successful SAP ERP implementation has enabled the client to deliver enhanced
                                 services in a more cost-efficient manner. In addition to replacing legacy systems, the
                                 creation of a standardized platform and common infrastructure has lowered the Total
                                 Cost of Ownership (TCO) across the entire IT landscape. They plan to partner with
                                 YASH in the future to implement additional SAP ERP functionalities, such as Treasury
                                 and Warehouse Management, and provide on-site and offshore post Go-Live support.
About YASH Technologies
YASH Technologies focuses on customer success. As a leading enterprise business and technology partner for medium and
large global customers, we leverage technology and our flexible delivery models to drive performance and business value
throughout a customer's enterprise. YASH's comprehensive service approach incorporates a holistic view of our customers
that extends beyond delivery. This approach integrates enterprise solutions and services, proprietary best practice
offerings, strategic application and maintenance outsourcing, as well as consulting and integration services. YASH is a SEI
CMMI (Level 3) and an ISO 9001:2000 certified company with US and India headquarters and regional sales and
development offices spread across 3 continents.

For More Information: Email: sap@yash.com I Visit: www.yash.com/sap




                                                                                                                                                                       ERP-Retail168-CS-1009




                                                                                                                                                                  TM
YASH Technologies                                                          www.yash.com/contactus
Global Presence - USA | EU | MEA | APAC • California | Illinois | Massachusetts | Missouri | New York
Texas | London | Bahrain | Hongkong | Singapore • Hyderabad | Pune | Mumbai | Bangalore | Indore
World HQ: 605-17th Avenue East Moline IL 61244 USA | Toll Free: 877-369-YASH | Tel: 309-755-0433 | Fax: 309-796-1242
EU: The Mille-II Floor 1000-Great West Road Brentford London TW89HH UK | Tel: 44-20-8261-4408 | Fax: 44-20-8261-4418
India: 201-205 Bansi Trade Center 581/5 MG Road Indore MP 452001 India | Tel: 91-731-426-1100 | Fax: 91-731-420-6593




                                 ©2009 YASH Technologies. All rights reserved. Referred products/ services may be registered trademarks of belonging companies.

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YASH Enhanced Enterprise Productivity And Insight with ERP Solutions

  • 1. TM SAP® ERP Success Story @ YASH Global Implementation Allowed Online Retail Company to Process Over 40,000 Orders Daily Industry The Client Retail The client is a leading online supplier of high-quality graphic design services and customized printed products. Their product spectrum includes business identity, marketing collateral, and websites for mailing and promotional services. Geography US
  • 2. “Before SAP, our outdated Outdated Legacy System Hindered Growth Initiatives legacy system required a substantial amount of With more than 19 million customers worldwide, the client still faced an intensely manual intervention to competitive online market. The company was operating its business on an outdated execute product delivery. and disparate legacy IT environment that could not longer support the high volume of The ability to ensure error- online sales orders and its global expansion initiatives. The existing system could not free processing of tens of provide any financial reporting, making it time consuming and difficult for thousands of orders on a management to determine the data on sales or costs necessary for enterprise control. daily basis and rapidly Additionally, the company did not have a formal procurement and inventory respond to customer needs, management system in place, which had become overly complex for employees to makes our investment manage. Issues with business processes and management became apparent and the worthwhile and our ROI client sought an enterprise resource planning (ERP) infrastructure to maximize significant.” business performance. —Director, As a pioneer in the online retail space, the client sought to leverage technology for Leading Online Retailer internal operations to support their ability to provide more innovative products and services to customers worldwide. In order to help the company standardize its operational processes, they selected SAP ERP ECC 6.0 platform for its scalability and proven effectiveness of resolving integration issues. As the client's preferred partner for a previous global implementation of SAP HCM, YASH Technologies was again selected to extend system capabilities to support the client's growth initiatives. YASH Enhanced Enterprise Productivity and Insight with ERP Solutions After coordinating with the client to deliver a successful and well-documented blueprint of the implementation, YASH successfully migrated the company's Finance, Sales and Distribution, and Procurement and Inventory Management from an inefficient legacy system onto a unified SAP ERP landscape that supported end-users in the US, Canada, the Netherlands, Switzerland, Jamaica and Spain. Financials This comprehensive and integrated financial management solution empowered the client's finance department to transform its role into that of a strategic business partner. It simultaneously supported multiple global financial reporting standards, currencies, and languages with over 45 country-specific versions. In addition, it extended finance processes to encompass customers, suppliers, and financial institutions to optimize their financial value chain. Core financial functions implemented included General Ledger, Accounts Receivable and Payable, Fixed Assets, and Enterprise Consolidation. Embedded internal controls, robust workflow, and automated processes reduced financial closing cycles and resource costs to enable them to thrive in a business environment characterized by intensified competition and uncertain market conditions.
  • 3. Within the first month after Sales and Distribution the successful Go-Live, the YASH created this customer-specific solution to manage the high volume of sales client surpassed its goals for orders that were processed from the web through a staging system to the SAP the SAP implementation by platform. The technical expertise and functional business experience of YASH processing: consultants were used to overcome complex technical and business problems that • 853,486 sales orders arose in developing the Sales Order interfaces. YASH teamed with the client’s stakeholders to ensure that the solution was scalable and achieved perfect order • Over 5 million order lines management. • 543,082 deliveries This solution reduced their operational costs by simplifying and automating the entire order-to-cash cycle, and ensured high customer satisfaction by delivering accurate, • Over 2 million billing on-time information to customers. The client now has the scalability required to lines ensure the error-free processing of 40,000 sales orders with multiple line items per day. Procurement and Inventory Management YASH delivered a formal system that automated and streamlined procurement processes to identify, realize, and sustain cost savings for all spend categories. By implementing procurement capabilities, the client could perform the complete procure-to-pay process, including requisitioning, purchase-order management and invoice clarification. In addition, they could manage catalog content and enable employee self-service procurement of material, while collaborating efficiently with suppliers. With inventory management, they could record and track the quantity and value of all materials, integrate with Finance for inventory value calculation and enhance visibility to stock locations at all plants. In addition to this initiative, the company also wanted to experiment with some new code during the implementation, but did not want to risk destabilizing any of their SAP test environments. Because YASH believes in a customer centric approach for clients, YASH supplied a demo system the next day to successfully test the code, allowing the project to progress without disruption to deadlines. Technology Component Company Realized Operational Excellence with Increased SAP ECC 6.0 Profitability • Order to Cash By integrating processes into a common platform, the client is now able to bring products and services to market more rapidly, improve business performance and • Requisition to Pay realize the following operational benefits: • Fixed Asset Management • Streamlined business processes • Enhanced reporting capabilities • Inventory Management • Scalability needed to process over • Reduced costs by lowering • Month-end Financial 40,000 sales orders daily inventory levels Close & Reporting • Accelerated financial closings • Improved Cash Flow by the use of • Increased revenue stream with Payment Terms for Vendors reduction in manual processes YASH's successful SAP ERP implementation has enabled the client to deliver enhanced services in a more cost-efficient manner. In addition to replacing legacy systems, the creation of a standardized platform and common infrastructure has lowered the Total Cost of Ownership (TCO) across the entire IT landscape. They plan to partner with YASH in the future to implement additional SAP ERP functionalities, such as Treasury and Warehouse Management, and provide on-site and offshore post Go-Live support.
  • 4. About YASH Technologies YASH Technologies focuses on customer success. As a leading enterprise business and technology partner for medium and large global customers, we leverage technology and our flexible delivery models to drive performance and business value throughout a customer's enterprise. YASH's comprehensive service approach incorporates a holistic view of our customers that extends beyond delivery. This approach integrates enterprise solutions and services, proprietary best practice offerings, strategic application and maintenance outsourcing, as well as consulting and integration services. YASH is a SEI CMMI (Level 3) and an ISO 9001:2000 certified company with US and India headquarters and regional sales and development offices spread across 3 continents. For More Information: Email: sap@yash.com I Visit: www.yash.com/sap ERP-Retail168-CS-1009 TM YASH Technologies www.yash.com/contactus Global Presence - USA | EU | MEA | APAC • California | Illinois | Massachusetts | Missouri | New York Texas | London | Bahrain | Hongkong | Singapore • Hyderabad | Pune | Mumbai | Bangalore | Indore World HQ: 605-17th Avenue East Moline IL 61244 USA | Toll Free: 877-369-YASH | Tel: 309-755-0433 | Fax: 309-796-1242 EU: The Mille-II Floor 1000-Great West Road Brentford London TW89HH UK | Tel: 44-20-8261-4408 | Fax: 44-20-8261-4418 India: 201-205 Bansi Trade Center 581/5 MG Road Indore MP 452001 India | Tel: 91-731-426-1100 | Fax: 91-731-420-6593 ©2009 YASH Technologies. All rights reserved. Referred products/ services may be registered trademarks of belonging companies.