EMOTIONAL INTELLIGENCE PROJECT

2. • Emotional intelligence is the ability to perceive,
interpret and modify one’s emotions, along with
those of others
• Emotional Intelligence means first getting to
know oneself well before one strives to
understand and manage others
• Those who are emotionally intelligent are more
likely to be successful in managing people

3. Ability to manage emotions in one’s self and in
others in order to reach desired outcomes
• On how we handle ourselves and each other
• Goes beyond intellectual ability and technical skills
• Focuses on personal qualities such as initiative,
empathy, adaptability, persuasiveness
Daniel Goleman, Ph.D.
Working with
Emotional Intelligence

4. Why do people with high
IQs not always succeed?

6.  To study whether employees adopt a smooth way of
expressing their feeling, redressing grievances and
solving problems using their emotional intelligence.
 To assess the EI of the employees with regard their
decision making abilities.
 To identify the mental ability of the employees in
problem solving.
 To analysis the stress level of the employees.
 To analysis the impact of emotional intelligence on job
performance.

7. Four inter-related abilities
• Perceiving,
• Using,
• Understanding, and
• Managing emotions

9. • It is about being honest.
Emotional intelligence is not about being nice
all the time.
• It is about being aware of your feelings, and those of
others.
Emotional intelligence is not about being
“touchy-feely.”
• It is about being smart with your emotions.
Emotional intelligence is not about being
emotional.

10. Personal Benefits
• Greater career success
• Stronger personal relationships
• Increased optimism and confidence
• Better health
Professional Benefits
• Effective leadership skills
• Improved communication
• Less workplace conflict
• Better problem solving skills

11. • Descriptive Research DesignResearch Design
• Employees of Casa Komfort KollektionsTarget Respondents
• Convenient SamplingSampling Method
• The sample size for this study is 60 samplesSample Size

12. Sources of Data
• Primary Data has been
collected from the target
respondents
• Secondary Data has been
collected from books,
magazines, e-books, e-
journals, and websites
Data Collection
Technique
• Questionnaire { Direct
Questions, Close end
Questions, Multiple
choice Questions }
Statistical Tools used
for Data Analysis
• Percentage Analysis
Method
• Chi-Square Test
• Correlation Analysis

13. CORRELATION TEST
The relationship between EI & Problem solving ability
x Y X Y X*Y X*X Y*Y
13 21 1 9 9 1 81
19 18 7 6 42 49 36
11 12 -1 0 0 1 0
13 9 1 -3 -3 1 9
4 0 -8 -12 96 64 144
12 12 144 116 270
r =
∑xy
√ (∑x2) (∑y2)
r =
144
√ 116 * 270
r =
144
√ 31320
r = 0.8137
Conclusion:
Since the value of ‘r’ is a high positive value, we can conclude that there is a high
degree of correlation between EI and problem solving ability.

14. • The organization can appoint mentors or counselors who
would help them to be emotionally stable in spite of their
overwhelmed work or personal problems
• The organization has to give performance feedback to the
employees, so that they would improve in their emotional
intelligence.
• Special seminars and classes can be taken for the employees
by the management on emotional intelligence, to make them
understand and realize the importance emotional balance in
work place.
• The organization can conduct employee engagement
programs regularly which would help the employees to
alleviate their stress and be emotionally intelligent

15. Conclusion:
The study reveals that the majority of the
respondents are emotionally intelligent. This is a good
sign and this study also reveals that it is highly
important to have self awareness, social awareness,
self and relationship management in order to be
Emotionally Intelligent to improve the job
performance. In their aspect of reaction they seem to
be wise and everyone wants to have healthy
relationship with others in difference of their position,
power and other factors. In handling grievances
problems they adopt a smooth way of expressing their
feeling, redressing, grievances and solving problems.