1. Ruba Devi T Email: roopa.thirugnanam@gmail.com
(Certified DEV 401SalesforceDeveloper& ADM201Administrator) Mobile: 508 395 2851
PROFESSIONAL SUMMARY
 6.5 years of overall experience in which I worked in application design, customizations, Migrations, business
analysis, development, Web based and standalone applications using Java/J2EE Technologies with 3.5 years of
experience in SalesForceCRM as a developer and administrator
 Expert Level understandingof Salesforce.com CRM and its Development Life Cycle
 Experience in Administration, Implementation, support, and Configuration experience with Salesforce.com.
Experienced in developingand administratingprojects in Salesforce
 Strong experience in development and customizations of Salesforce.com applications using Visual Force, Apex
classes, Apex triggers, test classes, Java script, Page Layouts, Approval processes, Workflows, Sharing Rules
and S-controls
 Implemented Formula fields, Validation Rules, Workflow Rules, and Workflow Approvals
 Experience in migration applications from Sandbox to Production using Force.com Migration Tools like
Force.com IDE, CRM UI and ANT migration tool.
 Hands on experience in writingqueries using SOSL and SOQL in Apex Classes and Triggers
 Have experience in Agile methodology
 Extensive experience in creating Email Templates, approval processes, workflows, validation rules and
sharing rules. Creating and maintaining the users, Profiles, Roles and security and sharing settings in
Salesforce.
 Able to work independently and can effectively interactwith customers
 Integration knowledge with SOAP API and REST API
 Have experience in preparing System Prototypes, System Test Cases, System Test Plan, Design Document
and Functional Documents
 Designing Force.com Sites pages that match the look and feel of the customer’s existing website and can be
hosted on the customer’s websites
 Conducted technical process reviews,technical UAT’s,and worked in partnership with the business consultants
 Perform complex data migrations requiring transformations using a database and potentially containing very
largedata sets
TECHNICAL SKILLS
EDUCATIONAL DETAILS
Master of Computer Applications
Anna University,Tamilnadu,India.
Salesforce.com
Apex, VisualForce, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates,
Formulas, Custom Objects, Validation Rules, AppExchange, Eclipse, Force.com IDE, Apex
Data Loader, Users, Roles & Profiles, Data Migration, Sandbox Testing, Sharing Rules,
Reports, Page Layouts, Record types, Batch Apex, Sales cloud, Service Cloud, SOAP API, REST
API, Email services, ANT migrationtool, Deployment
Web Technologies JavaScript, HTML, XHTML, CSS, JSP, Servlets,
Databases Oracle 8i, 9i and10g
Operating Systems UNIX, Windows95/98/NT/2000/XP/2003/7, MS-DOS
Languages/Technologies/Script JAVA/J2EE, VB, JSF, VB script, Unix script, Hibernate, Spring, EJB
Web/Application Servers Tomcat, Weblogic, JBoss, Oracle Application Server
Middleware JDBC, SOAP Web services
Configuration
Management Tools
VSS, Star team, SVN
Development Tools
Force.com IDE, Eclipse, TOAD, SQL Developer, Oracle Report Builder

2. Bachelor of Computer Applications
Bharathiar University,Tamilnadu,India.
PROFESSIONAL EXPERIENCE
Client: Cummins Inc. November 2015 – Present
Role: Salesforce.com Administrator/Developer/Business Analyst
Responsibilities:
 Worked in the Agile methodology in this project.Responsiblefor developing the story and deliver it on time.
 Involved in the Sprint planning meetings for the initial plans of a sprint and also part of the retrospective
meetings.
 Involved in the requirement gathering from business and worked on the technical documents preparation
 Worked with various standard and customobjects in Salesforce.
 Responsible for the UX design, which involves the technologies like CSS, Visualforce, Bootstrap, Media
queries, Java script and HTML.
 Worked with the Visualforce Components and Custom settings.
 Responsiblefor writing Apex classes, Triggers and test classes.
 Worked with the data migration using force.com IDE, Ant and using Change sets.
Client: Honeywell February 2014 – June 2014
Role: Salesforce.com Administrator/Developer/Business Analyst
Responsibilities:
 Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases and
Custom Objects.
 Created Custom objects, fields according to the requirements of business, which are useful in the validation of
entitlements.
 Created custom Profiles, Roles, and Public groups to restrict the data access to the unwanted internal users
depending on their job responsibilities.
 Developed UI using CSS, HTML, Visual Force components and used JavaScriptfor front-end validation.
 Implemented Formula fields, Validation Rules, Sharing Rules, Approval Process, Workflow Rules, and Workflow
Approvals.
 Developed Reports and Dashboards, validation rules, formula fields for the application.
 Worked with scheduling Apex Batch jobs for processinglargerecords.
 Written Apex Classes, Controller, Extension Controllers and Apex Triggers in the application for various
Business/functional requirements.
 Written SOQL, SOSL query languagenecessary for the application in Apex Classes and Triggers.
 Deployed Sandbox application into Production by creatingchange sets.
 Used Data Loader for insert, update, and bulk import or export of data from Sales force Objects. Used it to
read, extract, and load data from comma separated values (CSV) files.
 Created VF Components used repeatedly in VF pages to reduce the redundancy when needed.
 Created Visual force and HTML Email templates to be sent to the customers depending on the action they
perform after they log into the portal.
Client: VIASAT Telecommunications October 2013 – February 2014
Role: Salesforce.com Developer
Responsibilities:
 This Projectis to develop a Customer community in salesforcesimilarto the existingwebsite of the client.
 Worked with Custom Settings, Components and Visualforce Pages to develop the UI partof the application.
 Implemented the requirements on Salesforce.complatform and Force.com IDE Plug-in usingEclipse.
 Written Apex Classes, Controller, Extension Controllers and Apex Triggers in the application for various
Business/functional requirements.
 Developed various Tabs, Components, Custom Objects, and Visual Force Pages and Controllers.
 Skilled in Creatingand using Email templates in HTML and Visual Force.
 Delivered technical and workflowsupport to users via phone and email.
 Implemented Formula fields, Validation Rules, Workflow Rules, and Workflow Approvals.

3.  Used the sandbox for testing and also migrated the code to deployment instanceafter testing.
 Have an experience to interactwith the Salesforce.compremium support team.
Client: Brunswick Boat Group September 2013 – October 2013
Role: Salesforce.com Developer/Analyst
Responsibilities:
 Was workingin the documentation partof the existingSalesforceenvironment
 Analyzed the Apex classes, Apex Triggers and Visualforce pages in the Salesforce org and documented the
functionalities
 Worked with the SOAP API Web services part in the environment and documented it. Consumed the external
webservice in this project to get the location coordinates fromthe external system.
 Developed SOAP API webservice to provide the dealer information to the external systems.
 Analyzed all the configuration partin Salesforce including Approval Processes, Workflow Rules, Sharing Rules,
and Validation Rules
 Worked in the Interfaces and web to lead functionalities
 Understood the overall functionality of the environment and gave knowledge transfer to the onsite
counterpart
Client: UCI-FRAM Group July 2011 – August 2013
Role: Salesforce.com Administrator/Developer/Business Analyst
Responsibilities:
 Direct interaction with the clientfor gatheringthe requirements and all projectrelated activities
 Singlepoint of contactfor Salesforcesupport and was playingtheroleof Business Analystalso.
 Involved in the Administrator activities like Creation of the user, Profiles and roles, managing the sharing
settings, Password resets for the users, Migrate the change sets from sandboxes to the production
environment
 Created lot of Custom objects and custom fields in this projectfor the new requirements
 Worked with Sales cloud and Service cloud of SalesforceCRM
 Implemented the requirements on Salesforce.complatform and Force.com IDE Plug-in usingEclipse
 Written Apex Classes, Controller, Extension Controllers and Apex Triggers in the application for various
Business/functional requirements
 Developed various Tabs, Components, Custom Objects, and Visual Force Pages, Java script and Controllers.
 Worked with Reports for the customer requirements
 Skilled in Creatingand using Email templates in HTML and Visual Force
 Delivered technical and workflowsupport to users via phone and email
 Implemented Formula fields, Validation Rules, Sharing Rules, Workflow Rules, and Approval Processes
 Worked with Data Loader very effectively to load the data into Salesforceobjects
 Worked with Record types, Page Layouts and Email Templates
 Provided critical supporton issues and their solutions
 Interacted with the Salesforce.compremium supportteam for various problems and solutions
 Was usingBMC Remedy tool to track the status of the supporttickets and Enhancement requests
 Involved in the SQA audits to ensure the quality of the deliverables and played the role of QTL (Quality Team
Leader) for the team
 Involved in the process related activities of the project
Client: Honeywell PMT August 2010 – July 2011
Role: SQL * LIMS Developer
Responsibilities:
 Deliverables include:any enhancements, production supportissuefixes for the SQL * LIMS
Product
 Worked with consultantteams for the project implementation and co-ordination of the tasks
 Responsiblefor the enhancements of Oracle Reports and their integration to the web applications
 Provided critical supporton issues and their solutions

4.  Worked on some customizations in this product
 Written codingin Java, .Net, VB and VB scriptfor the customizations in this product
 Code reviews and System testing
 Got Transition fromonsiteconsultants
Client: Honeywell PMT March 2010 – June 2010
Role: Java Developer
Responsibilities:
 The goal of this project is to migrate some of the applications and server from the windows lower version
servers to Windows 2003 server
 Migrated few Java applications fromWindows 2000 server to 2003
 Responsiblefor the integration of oraclereports to the web applications
 Migrated the Essbaseserver to Windows 2003 server. Migrated few web applicationsin thatserver also.
 Migrated the scheduled jobs which have been used by the Essbaseapplications
 Worked with consultantteams for the project implementation and co-ordination of the tasks
 Was responsiblefor conductingthe UAT, managingthe go-live of the various applications
 Deliverables include:Application migration
Client: Honeywell PMT February 2010 – July 2011
Role: Java Developer
Responsibilities:
 Provide24X7 supports to Honeywell’s specialty materials business
 Deliverables include:any enhancements, production supportissuefixes for the Java applications
 Responsiblefor the integration of oraclereports to the various web applications
 Responsiblefor the data loading
 Provided critical supporton issues and their solutions
 Was playingtherole of QTL in the team and Responsiblefor the overall quality of the deliverables
 Code reviews and System testing
Client: Mckesson Healthcare October 2009 – February 2010
Role: Java Developer
Responsibilities:
 Was partof the requirement gathering, design of the system and its development and go-live
 Worked on the code level for the enhancements and fixing defects, also meeting the requirements before
deadlines
 Testing and Defect Fixing
 Code reviews and System testing
Client: Philips Lifeline June 2009 – October 2009
Role: Java Developer/Business Analyst
Responsibilities:
 This Projectaims at to develop a search tool with different criteria for the orders and deliveries in the
Database
 Was responsiblefor the requirement gathering for the project, new architecture design, analysis and project
Planning
 Worked with consultantteams for the project implementation and co-ordination of the tasks
 Deliverables include:Functional specification, System Prototype, System Test Cases, System Test Plan and

5. Design document
 Was responsiblefor conductingthe UAT, managingthe go-live of the various applications
 Was responsiblefor the Development of the Tool with these technologies: JSF, EJB, JSP, Oracleand SOAP API
 Responsiblefor the Testing and Defect fixing
 Code reviews and System testing