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WWW.SHAPINGCHANGE.COM.AU
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
What workplace doesn’t want more motivated
employees? After all, an employee who’s truly motivated
is an employee who’s going to strive to put forth their
best work day-in and day-out.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
So how can managers increase motivation in their team
members?
The answer might surprise you. It has everything to do
with praise.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
MRI scans have shown that receiving praise triggers the
same regions of the brain as receiving a cash bonus,
which means it can motivate people in a similar way.
Beyond that, it makes your employees feel good about
their work, which can be a particularly strong motivator.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
When employees are motivated, it leads to
higher productivity in the workplace as well as a boost in
morale and job satisfaction, both of which can lead to
better retention rates.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
Although all of us like to be recognised and receive
praise for a job well done, managers in the workplace
often underestimate how effective praise can be as a
motivator. So, how can managers praise their team
members more effectively to achieve great results?
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
Here are 7 secrets to using praise as a motivator in the
workplace.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
1. Offer praise even amidst failure
Praise your employees even when, despite their best efforts,
things don’t go as planned. It’s during these times that praising an
employee for their effort has the most impact, as it will help them
to stop dwelling on their failure and restore some of their self-
confidence.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
1. Offer praise even amidst failure
This allows them to get their head back in the game and double
their efforts at making a comeback, whereas employees who are
allowed to stay in a mindset of low morale might spend longer
periods of time being unproductive or ineffective at their jobs.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
2. Don't mix praise with criticism
Trying to mix praise with constructive criticism will greatly
undermine your praise’s effectiveness. This is because people have
a strong bias towards remembering negative things, so in the long
term, your employees are far more likely to remember the criticism
than the praise.
As a general rule, always make sure that your praise and criticism
don’t go hand in hand and are completely separate from each
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
3. Praise the process, not the ability
While it may seem encouraging to be told that you are good at
something, Columbia University’s Dr. Heidi Halvorson says that this
can leave people vulnerable to self-doubt. “If being successful
means you are ‘a natural,’ then it’s easy to conclude when you’re
having a hard time that you just don’t have what it takes.”
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
3. Praise the process, not the ability
Instead, she says we should praise the things that are under our
control. “Praise the process, not the person. That way, when an
employee runs into trouble later on, they’ll remember the process
that helped them to succeed in the past, and put that knowledge
to good use.”
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
4. Be spontaneous with praise
Many managers give out praise as part of a daily routine, but it
doesn’t take long for people to realise this. The result? The praise
soon loses its meaning and no longer remains effective as a
powerful motivator. Instead, be spontaneous with your praise, as
unexpected praise is always far more effective.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
5. Be timely with praise
“Praise while the iron’s hot,” writes USA Today business expert
Stan Mack. Immediate positive feedback motivates workers to
keep up the good work and helps them stay on track.
Offering praise long after the fact, on the other hand, is not
nearly as effective.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
5. Be timely with praise
For example, if you wait weeks to compliment an employee’s
handling of a particularly difficult customer, she might wonder why
her good work went unnoticed.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
6. Be specific with praise
Instead of telling a team member that they did well, tell
them what they did well and how it led to a good result.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
6. Be specific with praise
For example, instead of: “You did a great job with this morning’s
presentation, John,” try: “What a great presentation you delivered
this morning, John. Your professional delivery kept everyone
engaged and the research you used to support your arguments
was well thought-out.”
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
6. Be specific with praise
When you’re specific in this manner, you make it clear what about
the employee’s process was effective, allowing them to recreate it
again and again in the future.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
7. Strike a balance with praise
Although some employees will be more praiseworthy than others,
only praising certain people in the workplace will leave others feeling
neglected and demotivated.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
7. Strike a balance with praise
Instead, try to praise all your employees at some point or
another, even if it’s for some small achievement or just a job well
done. Doing so will make them feel appreciated and leave them
wanting to do well in the future.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
Unlike monetary incentive, which is limited by your
organisation’s budget and the expectations of your employees,
there is no cost to giving praise, and it is very powerful as a
motivator.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
It’s also a reinforcing process. The more praise you give your
employees, the more motivated they will become, and the more
praiseworthy achievements they will give you in the future.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
The benefits go beyond that, of course. Increased motivation
leads to higher productivity in the workplace as well as a boost
in morale and job satisfaction, meaning your employees are
more likely to remain loyal to your company and stick around.
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
Which of the praise strategies from this presentation will you
implement in the workplace this week?
WWW.SHAPINGCHANGE.COM.AU
TIPS FOR A BETTER WORKPLACE
USING PRAISE TO
MOTIVATE EMPLOYEES
TIPS FOR A BETTER WORKPLACE
We hope you enjoyed this presentation!
Visit www.shapingchange.com.au for more resources on
leadership development, change management,
emotional intelligence, and more!

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How Praise Motivates Employees

  • 1. WWW.SHAPINGCHANGE.COM.AU USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE
  • 2. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE What workplace doesn’t want more motivated employees? After all, an employee who’s truly motivated is an employee who’s going to strive to put forth their best work day-in and day-out.
  • 3. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE So how can managers increase motivation in their team members? The answer might surprise you. It has everything to do with praise.
  • 4. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE MRI scans have shown that receiving praise triggers the same regions of the brain as receiving a cash bonus, which means it can motivate people in a similar way. Beyond that, it makes your employees feel good about their work, which can be a particularly strong motivator.
  • 5. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE When employees are motivated, it leads to higher productivity in the workplace as well as a boost in morale and job satisfaction, both of which can lead to better retention rates.
  • 6. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE Although all of us like to be recognised and receive praise for a job well done, managers in the workplace often underestimate how effective praise can be as a motivator. So, how can managers praise their team members more effectively to achieve great results?
  • 7. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE Here are 7 secrets to using praise as a motivator in the workplace.
  • 8. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 1. Offer praise even amidst failure Praise your employees even when, despite their best efforts, things don’t go as planned. It’s during these times that praising an employee for their effort has the most impact, as it will help them to stop dwelling on their failure and restore some of their self- confidence.
  • 9. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 1. Offer praise even amidst failure This allows them to get their head back in the game and double their efforts at making a comeback, whereas employees who are allowed to stay in a mindset of low morale might spend longer periods of time being unproductive or ineffective at their jobs.
  • 10. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 2. Don't mix praise with criticism Trying to mix praise with constructive criticism will greatly undermine your praise’s effectiveness. This is because people have a strong bias towards remembering negative things, so in the long term, your employees are far more likely to remember the criticism than the praise. As a general rule, always make sure that your praise and criticism don’t go hand in hand and are completely separate from each
  • 11. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 3. Praise the process, not the ability While it may seem encouraging to be told that you are good at something, Columbia University’s Dr. Heidi Halvorson says that this can leave people vulnerable to self-doubt. “If being successful means you are ‘a natural,’ then it’s easy to conclude when you’re having a hard time that you just don’t have what it takes.”
  • 12. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 3. Praise the process, not the ability Instead, she says we should praise the things that are under our control. “Praise the process, not the person. That way, when an employee runs into trouble later on, they’ll remember the process that helped them to succeed in the past, and put that knowledge to good use.”
  • 13. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 4. Be spontaneous with praise Many managers give out praise as part of a daily routine, but it doesn’t take long for people to realise this. The result? The praise soon loses its meaning and no longer remains effective as a powerful motivator. Instead, be spontaneous with your praise, as unexpected praise is always far more effective.
  • 14. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 5. Be timely with praise “Praise while the iron’s hot,” writes USA Today business expert Stan Mack. Immediate positive feedback motivates workers to keep up the good work and helps them stay on track. Offering praise long after the fact, on the other hand, is not nearly as effective.
  • 15. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 5. Be timely with praise For example, if you wait weeks to compliment an employee’s handling of a particularly difficult customer, she might wonder why her good work went unnoticed.
  • 16. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 6. Be specific with praise Instead of telling a team member that they did well, tell them what they did well and how it led to a good result.
  • 17. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 6. Be specific with praise For example, instead of: “You did a great job with this morning’s presentation, John,” try: “What a great presentation you delivered this morning, John. Your professional delivery kept everyone engaged and the research you used to support your arguments was well thought-out.”
  • 18. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 6. Be specific with praise When you’re specific in this manner, you make it clear what about the employee’s process was effective, allowing them to recreate it again and again in the future.
  • 19. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 7. Strike a balance with praise Although some employees will be more praiseworthy than others, only praising certain people in the workplace will leave others feeling neglected and demotivated.
  • 20. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE 7. Strike a balance with praise Instead, try to praise all your employees at some point or another, even if it’s for some small achievement or just a job well done. Doing so will make them feel appreciated and leave them wanting to do well in the future.
  • 21. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE Unlike monetary incentive, which is limited by your organisation’s budget and the expectations of your employees, there is no cost to giving praise, and it is very powerful as a motivator.
  • 22. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE It’s also a reinforcing process. The more praise you give your employees, the more motivated they will become, and the more praiseworthy achievements they will give you in the future.
  • 23. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE The benefits go beyond that, of course. Increased motivation leads to higher productivity in the workplace as well as a boost in morale and job satisfaction, meaning your employees are more likely to remain loyal to your company and stick around.
  • 24. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE Which of the praise strategies from this presentation will you implement in the workplace this week?
  • 25. WWW.SHAPINGCHANGE.COM.AU TIPS FOR A BETTER WORKPLACE USING PRAISE TO MOTIVATE EMPLOYEES TIPS FOR A BETTER WORKPLACE We hope you enjoyed this presentation! Visit www.shapingchange.com.au for more resources on leadership development, change management, emotional intelligence, and more!