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Fit for summer!
Use your IBM Collaboration tools smarter to make your work less stressful
Roland Driesen + Sasja Beerendonk | 22 May 2018 | SS Rotterdam
© Copyright & proprietary Silverside B.V.
Who are we?
Roland Driesen
Director R&D
Sasja Beerendonk
Change consultant
2
Roland Driesen
© Copyright & proprietary Silverside B.V.
Roland Driesen
Director R&D
Roland Driesen is the founder of Silverside and Connecting Colours and works for both
companies hands-on for approximately 120 different organisations throughout EMEA.
With Silverside Roland has more than 20 years of experience in the Enterprise Collaboration
market. He has worked as the Director of Learning & Development, since 2010, and advises
global organisations and teams on new implementation strategies. He has consulted to large
international organisations such as KPN Mobile, ING, SES, PON, BE Semiconductor, PANalytical
and Apollo Vredestein. While his technical background remains in IBM and Microsoft products
he has shifted his focus to Change Management. His passion is to combine technology with
psychology, which created the PACE implementation methodology and the logic for the
Collaborative Culture Assessment.
3
Sasja Beerendonk
© Copyright & proprietary Silverside B.V.
Sasja Beerendonk
Change consultant
“Work is expending effort on things we don't want to do.
Passion is expending energy on things we love to do. The goal is
to do no work.”
– Simon Sinek
I help to increase productivity of employees with the use of smart tools.
Consulting clients on an adoption strategy for their collaboration platform.
Some international, national, large and small clients Sasja worked with include
SES, Omron, Saxion University, SKG, NN Group, Belastingdienst, Flanderijn,
Attero.
4
Thank you for being late
Me
We
Key
© Copyright & proprietary Silverside B.V.
What we’ll address
5
Thank you for being late
© Copyright & proprietary Silverside B.V.
Sasja Beerendonk
Too many apps, not enough productivity
6
7
Me-We-Key
KEY
WE
ME
8
Key to the organisation
Top-down information, requiring structure
and governance
E.g. Communication Portals, Q&A,
Knowledge Centres, Complex projects
Day-to-day collaboration in groups
Bottom up, teams working amongst
themselves, requiring agility
E.g. daily operations, short-term projects
Personal productivity
1:1 and ad-hoc collaboration
Me
© Copyright & proprietary Silverside B.V.
Roland Driesen
9
Eisenhower
Stephen Covey
David Allen
&
IBM Software
ME = Personal Effectiveness
10
• > 150 emails per day
• 30% of the time in the inbox
• More channels coming up
• Depressed feeling
Feeling overwhelmed?
11
GTD Principle
IS IT ACTIONABLE?
WHAT IS MY
NEXT ACTION?
DO IT
DIRECT
TRASH
EVER
ARCHIVE
PROJECT
DELEGATE DEFER ON LIST
WEGGOOIEN
INPUT
NO
NO
YES
YES
DOES IT TAKE LESS
THEN
2 MINUTES?
12
Eisenhower Time Management Matrix
Urgent Non Urgent
ImportantNonImportant
13
Q1:
Fire fighting
Q2:
Planned work
Q3:
Interruptions
Q4:
Time Wasters
Urgent Non Urgent
ImportantNonImportant
Eisenhower Time Management Matrix
14
Schedule your big rocks first
15
16
Be the best ...
Project
Manager
Trainer
Partner
Friend
Director
17
Rule your technoloy
• Disable all notifications (pop-up, sounds, icons)
• One place for your smartphone
• Start fresh with an empty inbox
• Invest time in your tooling
• Limit channels
18
We
© Copyright & proprietary Silverside B.V.
Sasja Beerendonk
Transform from an email culture
to a more collaborative culture
19
Keep score of your email behaviour
Total # / % emails recieved
with attachments without attachments
from internal (colleagues)
from external
with attachments without attachments
forwarded
sent to ≥ 2 or cc
Keep score of your email behaviour
Total # / % emails sent
with attachments without attachments
to internal (colleagues)
to external
with attachments without attachments
forwarded
sent to ≥ 2 or cc
We
• Stop doing The way we work now
• Email and Fileshares practices
• Start doing From ‘Send to’ to ‘Share with’
• Productivity scenarios
• Community Model
• Collaboration and Communication matrix
• Smarter use of tools @ work
• Work out loud / Share
• Stay informed (notification settings, follow, activity feed)
• Manage work and stay up-to-date of progress
• Finding Expertise
• Use cognitive to stay on track
22
Stop doing ‘The way we work now’
A lot of different apps require you to switch
often.
Email for conversation, discussion,
information sharing, planning, file sharing.
Fileshares for file sharing and co-authoring,
planning, tasks.
Laptop (D:) for personal files and access
offline.
Save renamed copies as versions.
23
Versioning nightmare
Report.docx
Report1.docx
Report2.docx
Report3.docx
Report.docx
Report_draft.docx
Report_final.docx
Reportfinalfinal.docx
Report_201803.docx
Report_201804.docx
Report_201805.docx
Report_201806.docx
24
Start doing ‘the way we work new’
Collaborate as a team:
Choose the right app for when …
Share and co-author files (versions)
Have group conversations
Have personal chats
Do Audio / Video meetings
Plan and organize work
25
From ‘Send to’ …
Reports
Report.docx
Report_Ron.docx
Report_22032018.docx
26
… to ‘Share with’
Reports
Report.docx
Better collaboration & communication
Share a file Files
Messages around file
collaboration
Comments, Statusupdates
or Conversation (WW)
Share knowledge Wiki
Share information, updates or
opinions
Statusupdates / Conversation
Ask a question or feedback Forum / Ideation Blog
Have a discussion Forum
Share information to specific
people within the group
@mention people in feed
or conversation (WW)
Share notes, like meeting
minutes
Blog
Plan and track progress Activity / Board
Formal message Email
Informal message Chat
Private informal
message
Chat
Urgent Talk Chat
(with audio / video)
28
© Copyright & Proprietary Silverside B.V.
Community of
Interest
Team
Community
Project
Community
Community of
Practice
Sharing Information
Finding Expertise
On-boarding People
Co-authoring documents
(formal document management)
Smarter decisions
(data analysis, dashboards)
Running a Project
Smarter decisions
(Progress, Go/No Go)
Smarter project meetings
(Agile/Scrum)
Collaborating as a Team
Smarter Decisions
(Progress, Focus area)
Smarter team meetings
(Weekly stand-up)
29
© Copyright & Proprietary Silverside B.V.
Community of
Interest
Team
Community
Project
Community
Community of
Practice
30
Smarter Decisions
Running a Project
Smarter Meetings
Key
© Copyright & proprietary Silverside B.V.
Roland Driesen
34
Me-We-Key
KEY
WE
ME
35
Key to the organisation
Top-down information, requiring structure
and governance
E.g. Communication Portals, Q&A,
Knowledge Centres, Complex projects
Day-to-day collaboration in groups
Bottom up, teams working amongst
themselves, requiring agility
E.g. daily operations, short-term projects
Personal productivity
1:1 and ad-hoc collaboration
36

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Use your IBM Collaboration tools smarter to make your work less stressful

  • 1. Fit for summer! Use your IBM Collaboration tools smarter to make your work less stressful Roland Driesen + Sasja Beerendonk | 22 May 2018 | SS Rotterdam © Copyright & proprietary Silverside B.V.
  • 2. Who are we? Roland Driesen Director R&D Sasja Beerendonk Change consultant 2
  • 3. Roland Driesen © Copyright & proprietary Silverside B.V. Roland Driesen Director R&D Roland Driesen is the founder of Silverside and Connecting Colours and works for both companies hands-on for approximately 120 different organisations throughout EMEA. With Silverside Roland has more than 20 years of experience in the Enterprise Collaboration market. He has worked as the Director of Learning & Development, since 2010, and advises global organisations and teams on new implementation strategies. He has consulted to large international organisations such as KPN Mobile, ING, SES, PON, BE Semiconductor, PANalytical and Apollo Vredestein. While his technical background remains in IBM and Microsoft products he has shifted his focus to Change Management. His passion is to combine technology with psychology, which created the PACE implementation methodology and the logic for the Collaborative Culture Assessment. 3
  • 4. Sasja Beerendonk © Copyright & proprietary Silverside B.V. Sasja Beerendonk Change consultant “Work is expending effort on things we don't want to do. Passion is expending energy on things we love to do. The goal is to do no work.” – Simon Sinek I help to increase productivity of employees with the use of smart tools. Consulting clients on an adoption strategy for their collaboration platform. Some international, national, large and small clients Sasja worked with include SES, Omron, Saxion University, SKG, NN Group, Belastingdienst, Flanderijn, Attero. 4
  • 5. Thank you for being late Me We Key © Copyright & proprietary Silverside B.V. What we’ll address 5
  • 6. Thank you for being late © Copyright & proprietary Silverside B.V. Sasja Beerendonk Too many apps, not enough productivity 6
  • 7. 7
  • 8. Me-We-Key KEY WE ME 8 Key to the organisation Top-down information, requiring structure and governance E.g. Communication Portals, Q&A, Knowledge Centres, Complex projects Day-to-day collaboration in groups Bottom up, teams working amongst themselves, requiring agility E.g. daily operations, short-term projects Personal productivity 1:1 and ad-hoc collaboration
  • 9. Me © Copyright & proprietary Silverside B.V. Roland Driesen 9
  • 10. Eisenhower Stephen Covey David Allen & IBM Software ME = Personal Effectiveness 10
  • 11. • > 150 emails per day • 30% of the time in the inbox • More channels coming up • Depressed feeling Feeling overwhelmed? 11
  • 12. GTD Principle IS IT ACTIONABLE? WHAT IS MY NEXT ACTION? DO IT DIRECT TRASH EVER ARCHIVE PROJECT DELEGATE DEFER ON LIST WEGGOOIEN INPUT NO NO YES YES DOES IT TAKE LESS THEN 2 MINUTES? 12
  • 13. Eisenhower Time Management Matrix Urgent Non Urgent ImportantNonImportant 13
  • 14. Q1: Fire fighting Q2: Planned work Q3: Interruptions Q4: Time Wasters Urgent Non Urgent ImportantNonImportant Eisenhower Time Management Matrix 14
  • 15. Schedule your big rocks first 15
  • 16. 16
  • 17. Be the best ... Project Manager Trainer Partner Friend Director 17
  • 18. Rule your technoloy • Disable all notifications (pop-up, sounds, icons) • One place for your smartphone • Start fresh with an empty inbox • Invest time in your tooling • Limit channels 18
  • 19. We © Copyright & proprietary Silverside B.V. Sasja Beerendonk Transform from an email culture to a more collaborative culture 19
  • 20. Keep score of your email behaviour Total # / % emails recieved with attachments without attachments from internal (colleagues) from external with attachments without attachments forwarded sent to ≥ 2 or cc
  • 21. Keep score of your email behaviour Total # / % emails sent with attachments without attachments to internal (colleagues) to external with attachments without attachments forwarded sent to ≥ 2 or cc
  • 22. We • Stop doing The way we work now • Email and Fileshares practices • Start doing From ‘Send to’ to ‘Share with’ • Productivity scenarios • Community Model • Collaboration and Communication matrix • Smarter use of tools @ work • Work out loud / Share • Stay informed (notification settings, follow, activity feed) • Manage work and stay up-to-date of progress • Finding Expertise • Use cognitive to stay on track 22
  • 23. Stop doing ‘The way we work now’ A lot of different apps require you to switch often. Email for conversation, discussion, information sharing, planning, file sharing. Fileshares for file sharing and co-authoring, planning, tasks. Laptop (D:) for personal files and access offline. Save renamed copies as versions. 23
  • 25. Start doing ‘the way we work new’ Collaborate as a team: Choose the right app for when … Share and co-author files (versions) Have group conversations Have personal chats Do Audio / Video meetings Plan and organize work 25
  • 26. From ‘Send to’ … Reports Report.docx Report_Ron.docx Report_22032018.docx 26
  • 27. … to ‘Share with’ Reports Report.docx
  • 28. Better collaboration & communication Share a file Files Messages around file collaboration Comments, Statusupdates or Conversation (WW) Share knowledge Wiki Share information, updates or opinions Statusupdates / Conversation Ask a question or feedback Forum / Ideation Blog Have a discussion Forum Share information to specific people within the group @mention people in feed or conversation (WW) Share notes, like meeting minutes Blog Plan and track progress Activity / Board Formal message Email Informal message Chat Private informal message Chat Urgent Talk Chat (with audio / video) 28
  • 29. © Copyright & Proprietary Silverside B.V. Community of Interest Team Community Project Community Community of Practice Sharing Information Finding Expertise On-boarding People Co-authoring documents (formal document management) Smarter decisions (data analysis, dashboards) Running a Project Smarter decisions (Progress, Go/No Go) Smarter project meetings (Agile/Scrum) Collaborating as a Team Smarter Decisions (Progress, Focus area) Smarter team meetings (Weekly stand-up) 29
  • 30. © Copyright & Proprietary Silverside B.V. Community of Interest Team Community Project Community Community of Practice 30
  • 34. Key © Copyright & proprietary Silverside B.V. Roland Driesen 34
  • 35. Me-We-Key KEY WE ME 35 Key to the organisation Top-down information, requiring structure and governance E.g. Communication Portals, Q&A, Knowledge Centres, Complex projects Day-to-day collaboration in groups Bottom up, teams working amongst themselves, requiring agility E.g. daily operations, short-term projects Personal productivity 1:1 and ad-hoc collaboration
  • 36. 36