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© comScore, Inc. Proprietary.
The 2014 Digital Year in Review & Predictions for the year ahead
© comScore, Inc. Proprietary. 2
Executive Summary
With Multi-Platform consumption becoming increasingly
mainstream, the digital ecosystem continues to adapt
to match new behaviors.
The options for consumers to engage with digital
content have never been so diverse, with a multitude of
platforms, manufacturers, operating systems all offering
access to diverse content forms, increasingly including
video and applications.
These changes in the world of ‘digital’, are increasingly
driving change for multiple industries and to other
media.
Introduction #FutureinFocus
This report examines how the latest trends in
Desktop, Mobile and Video consumption, as well
as display advertising are shaping the Canadian
digital marketplace and what it means for the
year ahead, as comScore helps bring the digital
future in focus.
FOR FURTHER INFORMATION, PLEASE CONTACT:
General Inquiry:
canada@comscore.com
Press:
press@comscore.com
© comScore, Inc. Proprietary. 3
4
10
17
32
41
51
54
Table of ContentsTable of Contents
© comScore, Inc. Proprietary. 4
© comScore, Inc. Proprietary. 5
SOME OF THE MOST ENGAGED GLOBALLY
Canadian users rank highly in time and page consumption metrics, when compared against users from
other nations.
STILL A LARGE PLATFORM, EVEN AMONGST YOUNGER USERS
Whilst desktop users and usage have remained relatively flat YOY, the growth of mobile has not
brought a decline. Younger users still account for a large share of Desktop users.
CRUCIAL FOR MANY CATEGORIES
Key content categories still reach more than 80% of desktop users, demonstrating continued relevance
for a multitude of tasks and content consumption.
Desktop usage in Canada is…
© comScore, Inc. Proprietary. 6
*Ranking in table is based on Average Monthly Unique Visitors in Q4 2014 for selected geographies
Source: comScore, Inc., Media Metrix, WW, Home & Work, Persons: 15+, Monthly Q4 Avg. 2014
Canadian users once again among world’s most engaged
Q4 2014* Desktop Audiences and Engagement
Geography
Average Monthly
Unique Visitors (000)
Average Monthly
Hours per Visitor
Average Monthly
Pages per Visitor
Average Monthly
Visits per Visitor
Worldwide 1,797,208 22.8 2,134 55
China 472,887 22.0 2,132 59
United States 198,379 35.2 3,061 80
Japan 73,656 18.4 1,821 44
Russian Federation 67,669 32.5 3,853 73
Brazil 62,784 28.9 2,339 58
Germany 51,835 27.3 2,827 64
United Kingdom 39,551 33.0 3,006 75
France 37,011 28.7 2,985 72
Italy 25,054 33.5 3,527 74
Canada 23,568 36.7 3,238 901st 3rd 1st
© comScore, Inc. Proprietary. 7
British
Columbia
14%
Prairies
18%
Ontario
39%
Quebec
22%
Atlantic
7%
20%
27% 32%
21%
Under 18 18-34 35-54 55+
Source: comScore, Inc., Media Metrix, CA, Home & Work, Persons: 2+, Monthly Q4 Avg. 2014
18%
29%18%
35%
Less than $40,000
$40,000 - $74,999
$75,000 - $99,999
$100,000 or more
50% 50% Canadian online
demographics show
half of the
population is under
age 35, and more
than 1/3rd reside in
households with at
least $100,000
<
© comScore, Inc. Proprietary. 8Source: comScore, Inc., Media Metrix, CA, Home & Work, Persons: 2+, Monthly Q4 Avg. 2013 vs. Monthly Q4 Avg . 2014
54,435 53,925
Total Minutes (MM)
78,505 79,271
Total Pages Viewed (MM)
Monthly Q4 Avg. 2013 Monthly Q4 Avg. 2014
Desktop Internet Engagement
See page 35 for how Multi-Platform is adding
new digital time
-1% +1%
Engagement on
desktop has
flattened, but is
not yet declining.
© comScore, Inc. Proprietary. 9
% Reach
98%
95%
94%
89%
89%
89%
89%
86%
81%
74%
Top Content Areas by Unique Visitors (000) and % Reach
0 5,000 10,000 15,000 20,000 25,000 30,000
Technology
Lifestyles
Directories/Resources
Social Media
News/Information
Search/Navigation
Retail
Portals
Entertainment
Services
Total Unique Visitors (000)
Source: comScore, Inc., Media Metrix, CA, Home & Work, Persons: 2+, Monthly Q4 Avg. 2014
Broad usage
means many Top
content
categories still
reach over 80%
of Canadian
desktop users.
© comScore, Inc. Proprietary. 10
© comScore, Inc. Proprietary. 11
MORE COMMON AND ENGAGED THAN IN THE US
In both average time and overall penetration amongst the digital population, Canadians rank higher
than their US counterparts.
SPREAD THROUGH A LARGE NUMBER OF CONTENT CATEGORIES
As more and more content publishers unlock the benefits of video’s engaged audiences, these users
engage across more diverse categories.
GROWING RAPIDLY ON MOBILE DEVICES
Faster connection speeds and more powerful devices with larger screens are facilitating rapid growth of
video on mobile, including longer-form content.
Digital Video consumption in Canada is…
© comScore, Inc. Proprietary. 12
Video consumption in Canada continues to increase
Source: comScore, Inc., Video Metrix, CA, Home & Work, Persons: 2+, Jan 2014 – Dec 2014
Billion
2 Billion
4 Billion
6 Billion
8 Billion
10 Billion
12 Billion
14 Billion
16 Billion
Jan-2014 Feb-2014 Mar-2014 Apr-2014 May-2014 Jun-2014 Jul-2014 Aug-2014 Sep-2014 Oct-2014 Nov-2014 Dec-2014
Total Videos Viewed
+36%
since January 2014
© comScore, Inc. Proprietary. 13Source: comScore, Inc., Video Metrix, CA & US, Home & Work, Persons: 2+, Monthly Q4 Avg. 2014
1,476 1,170
Canada United States
Minutes per Viewer
73%
64%
Canada United States
% Reach Total Population
Canadians engage more with video than US counterparts
Canadians spend
5.1 more hours
watching online
videos than their
American
counterparts.
© comScore, Inc. Proprietary. 14Source: comScore, Inc., Video Metrix, CA, Home & Work, Persons: 2+, Monthly Q4 Avg. 2014
15%
16%
21%
24%
24%
24%
35%
36%
38%
43%
Newspapers
Family & Youth
Entertainment -
Movies
Sports
Technology
Retail
Games
Entertainment -
Music
General News
TV
Unique Viewer Penetration in Canada
Large audiences
in varied content
categories offer
multiple context-
rich advertising
opportunities with
engaged users.
© comScore, Inc. Proprietary. 15
Mobile Subscribers’ (000) Mobile Video viewing frequency
Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec. 2014 vs Dec. 2013
7,029
3,595
2,363
1,071
8,582
3,880
2,813
1,888
Ever in month Once to three times
a month
At least once a week Almost every day
Dec-13 Dec-14
+22% +8% +19% +76%
As well as overall
audience sizes,
there is YOY
growth in viewing
frequency on
Mobile devices.
© comScore, Inc. Proprietary. 16Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec. 2014 vs Dec. 2013
2,322
2,490
6,815
3,282
3,321
8,300
Watched paid TV/Video
Watched TV (live/on-demand)
Watched web-based videos
Dec-14 Dec-13
Canadians are
watching more
types of mobile
video, including
longer-form live /
on-demand TV,
than a year ago.
+22%
+33%
+41%
Content types consumed by Mobile Subscribers (000)
© comScore, Inc. Proprietary. 17
© comScore, Inc. Proprietary. 18
GROWING RAPIDLY, ESPECIALLY ON SMARTPHONES
Overall numbers of users accessing digital content via mobile continues to grow, as does Smartphones’
share of the devices.
PERFORMING A DIVERSE RANGE OF ROLES
As well as adding content consumption in the form of apps and video, mobile devices continue to
dominate social media, and are playing a growing role in the purchase funnel.
CRUCIAL IN THE WIDER MEDIA MIX
For many an omnipresent device, smarthpones add to Multi-Platform usage with other digital devices,
and along with tablets, are frequently paired with TV for cross-platform consumption
Mobile usage in Canada is…
© comScore, Inc. Proprietary. 19
Mobile Subscribers (000) in Canada
Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec 2014 vs. Dec 2013
23,233 24,318
Dec-2013 Dec-2014
+5%
Mobile
subscribers
grew by 5% in
Canada year
over year to more
than 24 million.
© comScore, Inc. Proprietary. 20
75% 81%
25% 19%
Dec-13 Dec-14
Smartphone Feature Phone
Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec 2014 vs. Dec 2013
+6pts
Smartphones
now reach 4
out of every 5
mobile users in
Canada.
Smartphone Market Penetration by % of Mobile Subscribers
© comScore, Inc. Proprietary. 21Source: comScore, Inc., Media Metrix, CA, Home & Work, Persons: 2+, Monthly Q4 Avg. 2014
Smartphone
ownership in
Canada skews
significantly toward
younger and higher
income than feature
phone ownership.
<
41% 37% 19% 27% 19% 17%
7% 8%15% 12%
Ontario Quebec Prairies
British Columbia Atlantic
7%
36% 37%
21%
2%
10%
29%
59%
13-17 18-34 35-54 55+
25%
19% 17%
38%41%
24%
15%
20%
Less than
$50,000
$50,000 to
$74,999
$75,000 to
$99,999
$100,000 or
more
Smartphone Feature Phone
50% 53%50% 47%
© comScore, Inc. Proprietary. 22
Canadian Manufacturer and OS Landscape
Source: MobiLens, December 2014
Apple
38.3%
Samsung
32.4%
Google
5.3%
Blackberry
8.9%
Other
4.1%
HTC
3.7%
LG
2.7%
Motorola
2.3%
Nokia
2.3%
Samsung
36.8%
LG
25.0%
Other
14.8%
Nokia
13.9%
Motorola
6.9%
Kyocera2.6%
Smartphone
(81.2%)
Feature Phone
(18.8%)
iOS (38.3%) Android (50.5%) Other (11.2%)
© comScore, Inc. Proprietary. 23Source: comScore, Inc., Media Metrix Multi-Platform, CA, Persons 2+, 18+, Monthly Q4 Avg. 2014
32%
39%
40%
42%
43%
69%
80%
86%
News/Information
Lifestyles
Retail
Directories/Resources
Entertainment
Social Media
Games
Instant Messengers
Desktop Mobile
Share of time
reflects evolving
usage of certain
categories, with
implications for
advertising and
content.
Share of Content Category Time Spent by Platform
© comScore, Inc. Proprietary. 24
Social Networking habits of Smartphone Subscribers (000)
Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec 2014 vs. Dec 2013
10,443
1,704
2,750
5,989
12,132
1,866
3,166
7,100
Ever in month Once to three times a
month
At least once a week Almost every day
Dec-13 Dec-14
+16%
+10%
+15%
+19%
Access frequency
is growing on
mobile devices,
with a large
number of monthly
users accessing
almost daily.
© comScore, Inc. Proprietary. 25
5%
6%
6%
7%
8%
9%
10%
18%
Used Deal-a-day/Group Shopping
Compared Product Prices
Checked Product Availability
Researched Product Features
Purchased Goods/Services
Found Coupons/Deals
Found Store Location
Made Shopping Lists
Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec 2014
Retail Activities on Smartphone via Application
6%
6%
14%
15%
19%
19%
20%
28%
Made Shopping Lists
Used Deal-a-day/Group Shopping
Purchased Goods/Services
Found Coupons/Deals
Checked Product Availability
Researched Product Features
Compared Product Prices
Found Store Location
Retail Activities on Smartphone via Browser
Browsing still
currently leads
apps in % of
users that
engage in key
retail activities,
including
purchases. This
could change with
rapid growth of
overall app time
(see p 28).
% Smartphone
Subscribers
© comScore, Inc. Proprietary. 26
*Adoption amongst Mobile Subscribers
Source: comScore, Inc., MobiLens, CA, Persons: 13+, Jun 2011 - Dec 2014
Tablet Adoption* continues at high % growth
0
5,000
10,000
15,000
20,000
25,000
Jun-11 Sep-11 Dec-11 Mar-12 Jun-12 Sep-12 Dec-12 Mar-13 Jun-13 Sep-13 Dec-13 Mar-14 Jun-14 Sep-14 Dec-14
Device Owners (000)
+19% since
June 2013
+56% since
Jun 2013
9.3M
Tablets
19.7M
Smartphones
© comScore, Inc. Proprietary. 27
Share of Time Spent by Device – Selected Categories
Source: comScore, Inc., Media Metrix Multi-Platform, Mobile Metrix, CA, Persons 2+, 18+, Monthly Q4 Avg. 2014
11%
32%
34%
20%
38%
60%
60%
68%
79%
53%
52%
48%
44%
35%
23%
22%
10%
15%
14%
32%
18%
6%
18%
10%
Photos
Social
Networking
Radio
Games
Weather
Sports
Retail
News/Information
Desktop Smartphone Tablet
Understanding
which platforms
users are selecting
for specific content
is vital for all sides
for the digital
ecosystem.
© comScore, Inc. Proprietary. 28
88% 84%
12% 16%
Smartphone Tablet
App
Browser
Source: comScore, Inc., Mobile Metrix, CA, Persons 18+, Monthly Q4 Avg. 2014
Over 80% of
digital time on
both mobile and
smartphones is
spent on apps.
Percentage of Time Spent on Mobile App vs. Browser
© comScore, Inc. Proprietary. 29
Growth of Select Mobile Application Categories
Source: comScore, Inc., Mobile Metrix, CA, Persons 18+, Monthly Q3 Avg. 2014 vs. Monthly Q4 Avg. 2014
0 2000 4000 6000 8000 10000 12000
Career
Resources
Sports
Banking
Newspapers
Personals
Classifieds
Retail
Mobile Visitors (000)
Q4 2014 Q3 2014
+58%
+7%
+7%
+44%
+23%
+12%
+7%
+7%
+4%
Sports and
Banking apps
are becoming
increasingly
more popular on
‘omnipresent’
mobile devices.
© comScore, Inc. Proprietary. 30
Incremental
Reach
+5%
+5%
+6%
+6%
+6%
+10%
23,000 24,000 25,000 26,000 27,000 28,000 29,000
Search/Navigation
News/Information
Social Media
Retail
Entertainment
Services
Total Digital Pop UVs (000) Desktop UVs (000)
Incremental Reach on Top Content Categories
Source: comScore, Inc., Media Metrix Multi-Platform, CA, Persons 2+, 18+, Monthly Q4 Avg. 2014
Even high-reach
categories gain
at least 5% in
incremental
reach by taking
mobile into
account.
© comScore, Inc. Proprietary. 31
Mobile device usage alongside TV
Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec 2014
Source: comScore, Inc., TabLens Lite, CA, Persons: 13+, Dec 2014
35.0%
used their tablet while
watching TV
32.2%
used their smartphone
while watching TV
Smartphone + TV Tablet + TV
32.2% of Canadian smartphone
subscribers used their phone while
watching TV
35.0% of Canadian smartphone
subscribers who own tablets used their
tablet while watching TV
© comScore, Inc. Proprietary. 32
© comScore, Inc. Proprietary. 33
APPROACHING A MAJORITY
Many countries across the world have a ‘Multi-Platform majority’, with more than 50% of the online
population accessing digital content via both desktop and a mobile device in a month. Canada is on the
verge of joining these countries.
DELIVERING ADDITIONAL DIGITAL TIME
From a holistic view, time is spent equally between traditional desktop and mobile devices.
DRAMATICALLY DIFFERENT ACROSS PUBLSHERS / CATEGORIES
Understanding how and why users engage with specific media on specific platforms provides crucial
insight for marketers as well as content owners seeking to develop audiences
Multi-Platform usage in Canada is…
© comScore, Inc. Proprietary. 34
The Total Digital Population in Q4 2014 was 29.4MM
Desktop Audience Video Audience Mobile Audience
27.9 MM
Canadians are reached
online from their desktop
25.1 MM
Canadians are reached
online via desktop videos
15.8 MM
Canadians are reached
online via smartphones
and tablets (1.5 MM are
Exclusive Mobile UV)
Source: comScore, Inc., Media Metrix Multi-Platform, Media Metrix, Video Metrix, Mobile Metrix, CA, Persons 2+,18+, Monthly Q4 Avg. 2014
Total Digital Population is the unduplicated reach across Desktop, Video and Mobile Audiences
© comScore, Inc. Proprietary. 35
27,923 29,390
Desktop Total Digital Pop
Unique Visitors/Viewers
(000)
+5%
Desktop accounts for a reduced share of total digital time
70,189
Desktop Total Digital Pop
Total Minutes (MM)
139,962
Source: comScore Inc. Media Metrix Multi-Platform, CA, Persons 2+, 18+, Monthly Q4 Avg. 2014
+99%
© comScore, Inc. Proprietary. 36
Mobile-only Unique Visitors Increase
13,530 13,571
14,232 14,352
1,267 1,466
Q3 2014 Q4 2014
Desktop-only UV Multi Platform UV Mobile-only UV
Source: comScore, Inc., Media Metrix Multi-Platform, CA, Persons 2+, 18+, Q4 2014 Average vs Q3 2014 Average
+16%
Persons accessing
digital content
exclusively on
mobile have
increased by 16%
as some users no
longer rely on
desktop in a month.
+1%
+0%
© comScore, Inc. Proprietary. 37
Total minutes split equally between mobile and desktop
Source: comScore, Inc., Media Metrix Multi-Platform, Mobile Metrix CA, Persons 2 +, 18+, Monthly Q3 Avg. 2014 vs.
Monthly Q4 Avg. 2014
Desktop
50%
Smartphone
36%
Tablet
13%
Desktop
50%
Smartphone
35%
Tablet
15%
Q3
Q4
© comScore, Inc. Proprietary. 38
Total Minutes (000) on tablet increased by +2 pts in Q4 2014
Source: comScore, Inc., Media Metrix Multi-Platform, Mobile Metrix CA, Persons 2 +, 18+, Monthly Q3 Avg. 2014 vs.
Monthly Q4 Avg. 2014
Desktop
50%
Smartphone
36%
Tablet
Desktop
50%
Smartphone
35%
Tablet
Q3 Q4
+2
pts
Q3 Q4
13% 15%
© comScore, Inc. Proprietary. 39
Mobile vs. Desktop skew of selected categories
Source: comScore Inc. Media Metrix Multi-Platform, CA, Persons 2+, 18+, Jan 2015
GREATER % OF
DESKTOP USERS
TAXES
AIRLINES
EDUCATION
CONSUMER GOODS
TECHNOLOGY NEWS
SOCIAL NETWORKING
MAPS
COUPONS
WEATHER
SPORTS
NEWSPAPERS
RETAIL
ENTERTAINMENT
TOTAL INTERNET
NEWS /
INFORMATION
BANKING
PORTALS
GREATER % OF
MOBILE USERS
GREATER % OF
DESKTOP MINUTES
GREATER % OF
MOBILE MINUTES
© comScore, Inc. Proprietary. 40
TV Network Audiences are watching TV/Video on MOBILE
*Percentage of Video Views is based off of tagged content
Source: Video Metrix Multi-Platform, November and December 2014, US data
Sports Networks
Broadcast Network Primetime
Broadcast Network Daytime
Women’s Network
0 20 40 60 80 100
% of Videos ViewsMobile*
New US Data
shows mobile
platforms
beginning to take
share of digital
video views.
Smartphone & Tablet
Desktop
© comScore, Inc. Proprietary. 41
© comScore, Inc. Proprietary. 42
STILL DOMINATED BY STANDARD-SIZED, STATIC ADS
Whilst creative new ad formats and rich media show growth, the majority of ad revenue is still delivered
through standard sized, static units.
LED BY FINANCE / RETAIL ADVERTISERS & SOCIAL MEDIA PUBLISHERS
Many industries enjoy significant digital spend, with advertisers split across many categories. Spending
on publishers is heavily weighted to social, although significant amongst many other categories.
IMPROVING WITH VERIFICATION AND VIEWABILITY MEASURES
With growth in automated ad buying, advertisers must increasingly take steps to ensure inventory
quality in terms of verification (ads delivered to humans) and viewability (ads with a chance to be seen).
Digital Advertising in Canada is…
© comScore, Inc. Proprietary. 43Source: comScore, Inc., Ad Metrix, CA, Home & Work, Persons: 2+, Monthly Q4 Avg. 2014
Advertising Creative Summary by Size and Type
39%
Non-Standard
56%
Universal
Ad Package
4%
Other Ad Units
1%
Display Rising Star
More than half
of Canadian
display ads are
universal ad
package sizes
and 73% are
standard static
types.
4%
Rich Media Display
23%
Flash
(Generic)
73%
Standard
Static
0%
Other Types
© comScore, Inc. Proprietary. 44
*Excluding Multi-Category Advertisers, Online Media
Source: comScore, Inc., Ad Metrix, CA, Home & Work, Persons 2+, Annual Aggregate 2014
8,525,624
8,619,355
8,908,911
9,097,086
13,521,335
16,979,421
21,519,799
25,315,068
29,389,949
35,970,281
Public Services
Health
Media & Entertainment
Telecommunications
Travel
Computers & Technology
Consumer Goods
Automotive
Retail
Finance
Finance ranked
as the top sector
for display
advertising in
2014, followed by
Retail and
Automotive.
2014 Top Categories by Total Display Ad Impressions (000)
© comScore, Inc. Proprietary. 45
2014 Top 10 Advertisers by Display Ad Impressions (000)
Source: comScore, Inc., Ad Metrix, CA, Home & Work, Persons 2+, Annual Aggregate 2014
2,626,485
2,897,902
3,359,605
3,826,582
4,001,310
4,413,329
4,479,673
4,581,806
4,923,794
5,549,059
Ford Motor Company
Clearly Contacts
Fiat Automobiles SpA
Telus Corporation
Royal Bank of Canada
American Express Company
TD Bank Financial Group
Procter & Gamble Co.
Microsoft Corporation
General Motors Corporation
In 2014, more than
442 billion display
ad impressions
were delivered in
Canada during
the year.
© comScore, Inc. Proprietary. 46
*CPG = Consumer Goods (excluding Restaurants)
Source: comScore, Inc., Ad Metrix, CA, Home & Work, Persons 2+, Annual Aggregate 2014
1%
2%
2%
3%
4%
4%
5%
11%
15%
37%
Frozen Foods
Pet Care
Dairy
Paper Products
Alcoholic Beverages
Babycare
Beverages
Food & Grocery
Household & Cleaning Supplies
Health & Beauty
Share within CPG Category
CPG display
advertising is led by
Health & Beauty
sector, followed by
Household &
Cleaning Supplies.
Consumer Packaged Goods Advertising by Category
© comScore, Inc. Proprietary. 47
*Excluding Corporate Presence, Promotional Servers, Services
Source: comScore, Inc., Ad Metrix, CA, Home & Work, Persons 2+, Annual Aggregate 2014
2%
3%
4%
4%
5%
6%
10%
12%
13%
27%
Business/Finance
Games
Sports
Lifestyles
Retail
Directories/Resources
News/Information
Portals
Entertainment
Social Media
Social Media sites
account for nearly
1 out of every 3
online display ads
delivered in
Canada.
by Share of 2014 Impressions
Top 10 Display Advertising Publisher Categories*
© comScore, Inc. Proprietary. 48
comScore’s global two million person
panel is used in conjunction with census-
data to validate target audience delivery
=
Census Panel
A single ad tag is appended to every
creative to provide a complete view
of campaign delivery
comScore validated Campaign Essentials (vCE) helps advertisers
validate their digital campaigns across a number of variables
Audience
• Age
• Gender
• Household Income
• Household Size
• Behavioral Segments
In-View
Geography
Non-Brand Safe
Non-Human Traffic
© comScore, Inc. Proprietary. 49
% of Online
Display
Ad Impressions
vCE online advertising norms show that more than half of ads are
not delivered in-view, but geographic targeting is strong in Canada
Based on Q2 2014 Normative Canadian vCE data
*Non-Brand Safe refers to impressions that were alerted based on client defined and/or comScore defined non-brand safety
In-view In-target
In-geo
47.5% 45.7%
99.0% 75.3%
Brand Safe*
© comScore, Inc. Proprietary. 50
Growth in vCE usage, growth in industry quality
2013-2014 vCE custom data.
1x
campaigns
measured
8x
campaigns
measured
2013
44.4%
in view
(41.1% in target)
2014
47.5%
in view
(45.7% in target)
CAMPAIGNS
MEASURED
%
IN VIEW
© comScore, Inc. Proprietary.© comScore, Inc. Proprietary. 51
© comScore, Inc. Proprietary. 52
Key Findings
MOBILE & MULTI-PLATFORM CREATES FURTHER DIGITAL OPPORTUNITY
With mobile audiences growing in reach and performing a growing range of activities, desktop no longer tells the
full story. The 28 million ‘Total Digital Population’ includes incremental audience beyond desktop in all categories,
and total time is double that of desktop alone. Over 14 million users access via more than one platform each month
– approaching a Multi-Platform majority.
DON’T FORGET THE DESKTOP
Desktop maintains consistent audiences across diverse categories, with Canadians leading the world in key
engagement metrics. Video consumption has become a mainstay of desktop – 73% of Canadians watch video, and
on average spend 5.1 more hours per month doing so than their American counterparts.
DIGITAL ADVERTISING CAN BE STRENGTHENED FURTHER
Advertising continues to thrive, with 442 billion display ad impressions in 2014, led by Financial, Retail, and
Automotive advertisers. There are opportunities for delivery and effect to be enhanced with diligent action taken
from new and existing measurement opportunities.
© comScore, Inc. Proprietary. 53
MULTI-PLATFORM DELIVERS ON ITS PROMISE
As publishers and advertisers better understand the relative strengths of
each platform, and learn how to best harness channels individually and in
combination, Multi-Platform will deliver benefits beyond the sum of its parts.
6 Trends to Define 2015
AD MEASUREMENT MOVES TOWARDS A CURRENCY
New tools for viewability and detection of non-human traffic are already starting to
raise the bar for campaign delivery. As more brands unlock the benefits of more
closely aligning their spend with the impact on their brand, these new metrics will
move towards ‘currency’ status. Discerning the true value of media will be even
more crucial in the growing programmatic marketplace.
THE BROADENING UMBRELLA OF ‘DIGITAL’
With more and more platforms (such as TV) becoming inextricably linked
with digital, and new devices (such as wearables) shaping the landscape,
new opportunities for Cross-Media content and advertising are presented,
but come with new challenges.
RISE OF VIDEO CONTINUES, ESPECIALLY ON MOBILE
Both mobile and video continue to grow in Canada. With the rise of video
delivery apps, mobile will become even more of a content delivery vehicle.
Coupled with growth of social media video (and short-form ads) makes mobile
the prime destination for brands and advertisers to focus video efforts.
APPS AND NATIVE CONTENT SHAPE MOBILE SPACE
With apps already accounting for huge swathes of mobile time, brands and
publishers will continue to reap the benefits of content designed especially
for the platform. Native advertising is a means for publishers to offer
incredible Multi-Platform synergy to their commercial partners.
NEW ROLES FOR DIGITAL DEVICES
M-Commerce continues to grow with a shift to larger screen sizes and
increased consumer comfort with these platforms, whilst longer-form content
(both written and video) enjoys a growth on digital platforms, as consumers
continue to invest more of their media time here.
© comScore, Inc. Proprietary.© comScore, Inc. Proprietary. 54
© comScore, Inc. Proprietary. 55
Methodology
This report utilizes data from the comScore suite of products, including comScore Media Metrix®,
comScore Ad Metrix®, comScore Video Metrix® and comScore MobiLens™.
comScore Media Metrix
The comScore Media Metrix suite of syndicated products sets the standard for digital audience measurement
and media planning. Powered by Unified Digital Measurement™, the revolutionary measurement approach
that bridges panel-based and website server-based metrics to account for 100 percent of a site’s audience,
Media Metrix delivers the most accurate and comprehensive suite of audience metrics, providing valuable
demographic measures, such as age, gender, household income and household size. Media Metrix reports
on more than 70,000 entities, with audience measurement for 43 individual countries and 6 global regions,
as well as worldwide totals.
The comScore Media Metrix product suite includes individual products utilized within this report including
comScore Ad Metrix and comScore Video Metrix.
http://www.comscore.com/Products/Audience-Analytics/MMX
© comScore, Inc. Proprietary. 56
Methodology
comScore MobiLens
comScore MobiLens provides market-wide insight into mobile digital media consumption, brand-level
audience metrics, and details of device ownership and technology penetration. Using proprietary data
collection methods, we survey nationally representative samples of mobile subscribers age 13+ in the U.S.,
UK, France, Germany, Spain, Italy, Canada, and Japan. The MobiLens sample is substantial enough to
provide projected data for sub-segments as small as 1 percent of mobile subscribers. For 2012, the
estimated monthly survey completes utilized for this report are 5,500 mobile phone owners in Canada.
For more information, please visit: http://www.comscore.com/Products/Audience-Analytics/MobiLens
© comScore, Inc. Proprietary. 57
Methodology
comScore validated Campaign EssentialsTM
validated Campaign Essentials (vCE®) is an integrated solution for complete campaign delivery validation
and in-flight optimization. Unlike existing single-point solutions, vCE provides an unduplicated accounting of
impressions delivered across a variety of dimensions, such as in-target, in-view, in-geo, brand safe and
free from non-human traffic (NHT). Used by media buyers and sellers, vCE enables decreased waste and
increased campaign effectiveness.
http://www.comscore.com/Products/Advertising-Analytics/validated-Campaign-Essentials
© comScore, Inc. Proprietary. 58
comScore, Inc. (NASDAQ: SCOR) is a global leader in
digital measurement and analytics, delivering insights on web,
mobile and TV consumer behaviour that enable clients to
maximise the value of their digital investments.
A preferred source of digital audience measurement,
comScore offers a variety of on-demand software and custom
services within its four analytics pillars: Audience Analytics,
Advertising Analytics, Digital Business Analytics and Mobile
Operator Analytics. By leveraging a world-class technology
infrastructure, the comScore Census Network™ (CCN)
captures trillions of digital interactions a month to power big
data analytics on a global scale for its more than 2,000
clients, which include leading companies such as AOL, Baidu,
BBC, Best Buy, Carat, Deutsche Bank, ESPN, France
Telecom, Financial Times, Fox, LinkedIn, Microsoft,
MediaCorp, Nestle, Starcom, Terra Networks, Universal
McCann, Verizon, ViaMichelin and Yahoo!.
ABOUT COMSCORE
STAY CONNECTED
www.comscore.com
www.facebook.com/comscoreinc
http://www.linkedin.com/company/comscore-inc.
www.youtube.com/user/comscore
© comScore, Inc. Proprietary.
www.comscore.com
www.facebook.com/comscoreinc
@comScore
#FutureinFocus
@comScore
Email: canada@comscore.com
Media Requests: press@comscore.com
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Canada Digital Future in Focus march 2015

  • 1. © comScore, Inc. Proprietary. The 2014 Digital Year in Review & Predictions for the year ahead
  • 2. © comScore, Inc. Proprietary. 2 Executive Summary With Multi-Platform consumption becoming increasingly mainstream, the digital ecosystem continues to adapt to match new behaviors. The options for consumers to engage with digital content have never been so diverse, with a multitude of platforms, manufacturers, operating systems all offering access to diverse content forms, increasingly including video and applications. These changes in the world of ‘digital’, are increasingly driving change for multiple industries and to other media. Introduction #FutureinFocus This report examines how the latest trends in Desktop, Mobile and Video consumption, as well as display advertising are shaping the Canadian digital marketplace and what it means for the year ahead, as comScore helps bring the digital future in focus. FOR FURTHER INFORMATION, PLEASE CONTACT: General Inquiry: canada@comscore.com Press: press@comscore.com
  • 3. © comScore, Inc. Proprietary. 3 4 10 17 32 41 51 54 Table of ContentsTable of Contents
  • 4. © comScore, Inc. Proprietary. 4
  • 5. © comScore, Inc. Proprietary. 5 SOME OF THE MOST ENGAGED GLOBALLY Canadian users rank highly in time and page consumption metrics, when compared against users from other nations. STILL A LARGE PLATFORM, EVEN AMONGST YOUNGER USERS Whilst desktop users and usage have remained relatively flat YOY, the growth of mobile has not brought a decline. Younger users still account for a large share of Desktop users. CRUCIAL FOR MANY CATEGORIES Key content categories still reach more than 80% of desktop users, demonstrating continued relevance for a multitude of tasks and content consumption. Desktop usage in Canada is…
  • 6. © comScore, Inc. Proprietary. 6 *Ranking in table is based on Average Monthly Unique Visitors in Q4 2014 for selected geographies Source: comScore, Inc., Media Metrix, WW, Home & Work, Persons: 15+, Monthly Q4 Avg. 2014 Canadian users once again among world’s most engaged Q4 2014* Desktop Audiences and Engagement Geography Average Monthly Unique Visitors (000) Average Monthly Hours per Visitor Average Monthly Pages per Visitor Average Monthly Visits per Visitor Worldwide 1,797,208 22.8 2,134 55 China 472,887 22.0 2,132 59 United States 198,379 35.2 3,061 80 Japan 73,656 18.4 1,821 44 Russian Federation 67,669 32.5 3,853 73 Brazil 62,784 28.9 2,339 58 Germany 51,835 27.3 2,827 64 United Kingdom 39,551 33.0 3,006 75 France 37,011 28.7 2,985 72 Italy 25,054 33.5 3,527 74 Canada 23,568 36.7 3,238 901st 3rd 1st
  • 7. © comScore, Inc. Proprietary. 7 British Columbia 14% Prairies 18% Ontario 39% Quebec 22% Atlantic 7% 20% 27% 32% 21% Under 18 18-34 35-54 55+ Source: comScore, Inc., Media Metrix, CA, Home & Work, Persons: 2+, Monthly Q4 Avg. 2014 18% 29%18% 35% Less than $40,000 $40,000 - $74,999 $75,000 - $99,999 $100,000 or more 50% 50% Canadian online demographics show half of the population is under age 35, and more than 1/3rd reside in households with at least $100,000 <
  • 8. © comScore, Inc. Proprietary. 8Source: comScore, Inc., Media Metrix, CA, Home & Work, Persons: 2+, Monthly Q4 Avg. 2013 vs. Monthly Q4 Avg . 2014 54,435 53,925 Total Minutes (MM) 78,505 79,271 Total Pages Viewed (MM) Monthly Q4 Avg. 2013 Monthly Q4 Avg. 2014 Desktop Internet Engagement See page 35 for how Multi-Platform is adding new digital time -1% +1% Engagement on desktop has flattened, but is not yet declining.
  • 9. © comScore, Inc. Proprietary. 9 % Reach 98% 95% 94% 89% 89% 89% 89% 86% 81% 74% Top Content Areas by Unique Visitors (000) and % Reach 0 5,000 10,000 15,000 20,000 25,000 30,000 Technology Lifestyles Directories/Resources Social Media News/Information Search/Navigation Retail Portals Entertainment Services Total Unique Visitors (000) Source: comScore, Inc., Media Metrix, CA, Home & Work, Persons: 2+, Monthly Q4 Avg. 2014 Broad usage means many Top content categories still reach over 80% of Canadian desktop users.
  • 10. © comScore, Inc. Proprietary. 10
  • 11. © comScore, Inc. Proprietary. 11 MORE COMMON AND ENGAGED THAN IN THE US In both average time and overall penetration amongst the digital population, Canadians rank higher than their US counterparts. SPREAD THROUGH A LARGE NUMBER OF CONTENT CATEGORIES As more and more content publishers unlock the benefits of video’s engaged audiences, these users engage across more diverse categories. GROWING RAPIDLY ON MOBILE DEVICES Faster connection speeds and more powerful devices with larger screens are facilitating rapid growth of video on mobile, including longer-form content. Digital Video consumption in Canada is…
  • 12. © comScore, Inc. Proprietary. 12 Video consumption in Canada continues to increase Source: comScore, Inc., Video Metrix, CA, Home & Work, Persons: 2+, Jan 2014 – Dec 2014 Billion 2 Billion 4 Billion 6 Billion 8 Billion 10 Billion 12 Billion 14 Billion 16 Billion Jan-2014 Feb-2014 Mar-2014 Apr-2014 May-2014 Jun-2014 Jul-2014 Aug-2014 Sep-2014 Oct-2014 Nov-2014 Dec-2014 Total Videos Viewed +36% since January 2014
  • 13. © comScore, Inc. Proprietary. 13Source: comScore, Inc., Video Metrix, CA & US, Home & Work, Persons: 2+, Monthly Q4 Avg. 2014 1,476 1,170 Canada United States Minutes per Viewer 73% 64% Canada United States % Reach Total Population Canadians engage more with video than US counterparts Canadians spend 5.1 more hours watching online videos than their American counterparts.
  • 14. © comScore, Inc. Proprietary. 14Source: comScore, Inc., Video Metrix, CA, Home & Work, Persons: 2+, Monthly Q4 Avg. 2014 15% 16% 21% 24% 24% 24% 35% 36% 38% 43% Newspapers Family & Youth Entertainment - Movies Sports Technology Retail Games Entertainment - Music General News TV Unique Viewer Penetration in Canada Large audiences in varied content categories offer multiple context- rich advertising opportunities with engaged users.
  • 15. © comScore, Inc. Proprietary. 15 Mobile Subscribers’ (000) Mobile Video viewing frequency Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec. 2014 vs Dec. 2013 7,029 3,595 2,363 1,071 8,582 3,880 2,813 1,888 Ever in month Once to three times a month At least once a week Almost every day Dec-13 Dec-14 +22% +8% +19% +76% As well as overall audience sizes, there is YOY growth in viewing frequency on Mobile devices.
  • 16. © comScore, Inc. Proprietary. 16Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec. 2014 vs Dec. 2013 2,322 2,490 6,815 3,282 3,321 8,300 Watched paid TV/Video Watched TV (live/on-demand) Watched web-based videos Dec-14 Dec-13 Canadians are watching more types of mobile video, including longer-form live / on-demand TV, than a year ago. +22% +33% +41% Content types consumed by Mobile Subscribers (000)
  • 17. © comScore, Inc. Proprietary. 17
  • 18. © comScore, Inc. Proprietary. 18 GROWING RAPIDLY, ESPECIALLY ON SMARTPHONES Overall numbers of users accessing digital content via mobile continues to grow, as does Smartphones’ share of the devices. PERFORMING A DIVERSE RANGE OF ROLES As well as adding content consumption in the form of apps and video, mobile devices continue to dominate social media, and are playing a growing role in the purchase funnel. CRUCIAL IN THE WIDER MEDIA MIX For many an omnipresent device, smarthpones add to Multi-Platform usage with other digital devices, and along with tablets, are frequently paired with TV for cross-platform consumption Mobile usage in Canada is…
  • 19. © comScore, Inc. Proprietary. 19 Mobile Subscribers (000) in Canada Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec 2014 vs. Dec 2013 23,233 24,318 Dec-2013 Dec-2014 +5% Mobile subscribers grew by 5% in Canada year over year to more than 24 million.
  • 20. © comScore, Inc. Proprietary. 20 75% 81% 25% 19% Dec-13 Dec-14 Smartphone Feature Phone Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec 2014 vs. Dec 2013 +6pts Smartphones now reach 4 out of every 5 mobile users in Canada. Smartphone Market Penetration by % of Mobile Subscribers
  • 21. © comScore, Inc. Proprietary. 21Source: comScore, Inc., Media Metrix, CA, Home & Work, Persons: 2+, Monthly Q4 Avg. 2014 Smartphone ownership in Canada skews significantly toward younger and higher income than feature phone ownership. < 41% 37% 19% 27% 19% 17% 7% 8%15% 12% Ontario Quebec Prairies British Columbia Atlantic 7% 36% 37% 21% 2% 10% 29% 59% 13-17 18-34 35-54 55+ 25% 19% 17% 38%41% 24% 15% 20% Less than $50,000 $50,000 to $74,999 $75,000 to $99,999 $100,000 or more Smartphone Feature Phone 50% 53%50% 47%
  • 22. © comScore, Inc. Proprietary. 22 Canadian Manufacturer and OS Landscape Source: MobiLens, December 2014 Apple 38.3% Samsung 32.4% Google 5.3% Blackberry 8.9% Other 4.1% HTC 3.7% LG 2.7% Motorola 2.3% Nokia 2.3% Samsung 36.8% LG 25.0% Other 14.8% Nokia 13.9% Motorola 6.9% Kyocera2.6% Smartphone (81.2%) Feature Phone (18.8%) iOS (38.3%) Android (50.5%) Other (11.2%)
  • 23. © comScore, Inc. Proprietary. 23Source: comScore, Inc., Media Metrix Multi-Platform, CA, Persons 2+, 18+, Monthly Q4 Avg. 2014 32% 39% 40% 42% 43% 69% 80% 86% News/Information Lifestyles Retail Directories/Resources Entertainment Social Media Games Instant Messengers Desktop Mobile Share of time reflects evolving usage of certain categories, with implications for advertising and content. Share of Content Category Time Spent by Platform
  • 24. © comScore, Inc. Proprietary. 24 Social Networking habits of Smartphone Subscribers (000) Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec 2014 vs. Dec 2013 10,443 1,704 2,750 5,989 12,132 1,866 3,166 7,100 Ever in month Once to three times a month At least once a week Almost every day Dec-13 Dec-14 +16% +10% +15% +19% Access frequency is growing on mobile devices, with a large number of monthly users accessing almost daily.
  • 25. © comScore, Inc. Proprietary. 25 5% 6% 6% 7% 8% 9% 10% 18% Used Deal-a-day/Group Shopping Compared Product Prices Checked Product Availability Researched Product Features Purchased Goods/Services Found Coupons/Deals Found Store Location Made Shopping Lists Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec 2014 Retail Activities on Smartphone via Application 6% 6% 14% 15% 19% 19% 20% 28% Made Shopping Lists Used Deal-a-day/Group Shopping Purchased Goods/Services Found Coupons/Deals Checked Product Availability Researched Product Features Compared Product Prices Found Store Location Retail Activities on Smartphone via Browser Browsing still currently leads apps in % of users that engage in key retail activities, including purchases. This could change with rapid growth of overall app time (see p 28). % Smartphone Subscribers
  • 26. © comScore, Inc. Proprietary. 26 *Adoption amongst Mobile Subscribers Source: comScore, Inc., MobiLens, CA, Persons: 13+, Jun 2011 - Dec 2014 Tablet Adoption* continues at high % growth 0 5,000 10,000 15,000 20,000 25,000 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12 Sep-12 Dec-12 Mar-13 Jun-13 Sep-13 Dec-13 Mar-14 Jun-14 Sep-14 Dec-14 Device Owners (000) +19% since June 2013 +56% since Jun 2013 9.3M Tablets 19.7M Smartphones
  • 27. © comScore, Inc. Proprietary. 27 Share of Time Spent by Device – Selected Categories Source: comScore, Inc., Media Metrix Multi-Platform, Mobile Metrix, CA, Persons 2+, 18+, Monthly Q4 Avg. 2014 11% 32% 34% 20% 38% 60% 60% 68% 79% 53% 52% 48% 44% 35% 23% 22% 10% 15% 14% 32% 18% 6% 18% 10% Photos Social Networking Radio Games Weather Sports Retail News/Information Desktop Smartphone Tablet Understanding which platforms users are selecting for specific content is vital for all sides for the digital ecosystem.
  • 28. © comScore, Inc. Proprietary. 28 88% 84% 12% 16% Smartphone Tablet App Browser Source: comScore, Inc., Mobile Metrix, CA, Persons 18+, Monthly Q4 Avg. 2014 Over 80% of digital time on both mobile and smartphones is spent on apps. Percentage of Time Spent on Mobile App vs. Browser
  • 29. © comScore, Inc. Proprietary. 29 Growth of Select Mobile Application Categories Source: comScore, Inc., Mobile Metrix, CA, Persons 18+, Monthly Q3 Avg. 2014 vs. Monthly Q4 Avg. 2014 0 2000 4000 6000 8000 10000 12000 Career Resources Sports Banking Newspapers Personals Classifieds Retail Mobile Visitors (000) Q4 2014 Q3 2014 +58% +7% +7% +44% +23% +12% +7% +7% +4% Sports and Banking apps are becoming increasingly more popular on ‘omnipresent’ mobile devices.
  • 30. © comScore, Inc. Proprietary. 30 Incremental Reach +5% +5% +6% +6% +6% +10% 23,000 24,000 25,000 26,000 27,000 28,000 29,000 Search/Navigation News/Information Social Media Retail Entertainment Services Total Digital Pop UVs (000) Desktop UVs (000) Incremental Reach on Top Content Categories Source: comScore, Inc., Media Metrix Multi-Platform, CA, Persons 2+, 18+, Monthly Q4 Avg. 2014 Even high-reach categories gain at least 5% in incremental reach by taking mobile into account.
  • 31. © comScore, Inc. Proprietary. 31 Mobile device usage alongside TV Source: comScore, Inc., MobiLens, CA, Persons: 13+, Dec 2014 Source: comScore, Inc., TabLens Lite, CA, Persons: 13+, Dec 2014 35.0% used their tablet while watching TV 32.2% used their smartphone while watching TV Smartphone + TV Tablet + TV 32.2% of Canadian smartphone subscribers used their phone while watching TV 35.0% of Canadian smartphone subscribers who own tablets used their tablet while watching TV
  • 32. © comScore, Inc. Proprietary. 32
  • 33. © comScore, Inc. Proprietary. 33 APPROACHING A MAJORITY Many countries across the world have a ‘Multi-Platform majority’, with more than 50% of the online population accessing digital content via both desktop and a mobile device in a month. Canada is on the verge of joining these countries. DELIVERING ADDITIONAL DIGITAL TIME From a holistic view, time is spent equally between traditional desktop and mobile devices. DRAMATICALLY DIFFERENT ACROSS PUBLSHERS / CATEGORIES Understanding how and why users engage with specific media on specific platforms provides crucial insight for marketers as well as content owners seeking to develop audiences Multi-Platform usage in Canada is…
  • 34. © comScore, Inc. Proprietary. 34 The Total Digital Population in Q4 2014 was 29.4MM Desktop Audience Video Audience Mobile Audience 27.9 MM Canadians are reached online from their desktop 25.1 MM Canadians are reached online via desktop videos 15.8 MM Canadians are reached online via smartphones and tablets (1.5 MM are Exclusive Mobile UV) Source: comScore, Inc., Media Metrix Multi-Platform, Media Metrix, Video Metrix, Mobile Metrix, CA, Persons 2+,18+, Monthly Q4 Avg. 2014 Total Digital Population is the unduplicated reach across Desktop, Video and Mobile Audiences
  • 35. © comScore, Inc. Proprietary. 35 27,923 29,390 Desktop Total Digital Pop Unique Visitors/Viewers (000) +5% Desktop accounts for a reduced share of total digital time 70,189 Desktop Total Digital Pop Total Minutes (MM) 139,962 Source: comScore Inc. Media Metrix Multi-Platform, CA, Persons 2+, 18+, Monthly Q4 Avg. 2014 +99%
  • 36. © comScore, Inc. Proprietary. 36 Mobile-only Unique Visitors Increase 13,530 13,571 14,232 14,352 1,267 1,466 Q3 2014 Q4 2014 Desktop-only UV Multi Platform UV Mobile-only UV Source: comScore, Inc., Media Metrix Multi-Platform, CA, Persons 2+, 18+, Q4 2014 Average vs Q3 2014 Average +16% Persons accessing digital content exclusively on mobile have increased by 16% as some users no longer rely on desktop in a month. +1% +0%
  • 37. © comScore, Inc. Proprietary. 37 Total minutes split equally between mobile and desktop Source: comScore, Inc., Media Metrix Multi-Platform, Mobile Metrix CA, Persons 2 +, 18+, Monthly Q3 Avg. 2014 vs. Monthly Q4 Avg. 2014 Desktop 50% Smartphone 36% Tablet 13% Desktop 50% Smartphone 35% Tablet 15% Q3 Q4
  • 38. © comScore, Inc. Proprietary. 38 Total Minutes (000) on tablet increased by +2 pts in Q4 2014 Source: comScore, Inc., Media Metrix Multi-Platform, Mobile Metrix CA, Persons 2 +, 18+, Monthly Q3 Avg. 2014 vs. Monthly Q4 Avg. 2014 Desktop 50% Smartphone 36% Tablet Desktop 50% Smartphone 35% Tablet Q3 Q4 +2 pts Q3 Q4 13% 15%
  • 39. © comScore, Inc. Proprietary. 39 Mobile vs. Desktop skew of selected categories Source: comScore Inc. Media Metrix Multi-Platform, CA, Persons 2+, 18+, Jan 2015 GREATER % OF DESKTOP USERS TAXES AIRLINES EDUCATION CONSUMER GOODS TECHNOLOGY NEWS SOCIAL NETWORKING MAPS COUPONS WEATHER SPORTS NEWSPAPERS RETAIL ENTERTAINMENT TOTAL INTERNET NEWS / INFORMATION BANKING PORTALS GREATER % OF MOBILE USERS GREATER % OF DESKTOP MINUTES GREATER % OF MOBILE MINUTES
  • 40. © comScore, Inc. Proprietary. 40 TV Network Audiences are watching TV/Video on MOBILE *Percentage of Video Views is based off of tagged content Source: Video Metrix Multi-Platform, November and December 2014, US data Sports Networks Broadcast Network Primetime Broadcast Network Daytime Women’s Network 0 20 40 60 80 100 % of Videos ViewsMobile* New US Data shows mobile platforms beginning to take share of digital video views. Smartphone & Tablet Desktop
  • 41. © comScore, Inc. Proprietary. 41
  • 42. © comScore, Inc. Proprietary. 42 STILL DOMINATED BY STANDARD-SIZED, STATIC ADS Whilst creative new ad formats and rich media show growth, the majority of ad revenue is still delivered through standard sized, static units. LED BY FINANCE / RETAIL ADVERTISERS & SOCIAL MEDIA PUBLISHERS Many industries enjoy significant digital spend, with advertisers split across many categories. Spending on publishers is heavily weighted to social, although significant amongst many other categories. IMPROVING WITH VERIFICATION AND VIEWABILITY MEASURES With growth in automated ad buying, advertisers must increasingly take steps to ensure inventory quality in terms of verification (ads delivered to humans) and viewability (ads with a chance to be seen). Digital Advertising in Canada is…
  • 43. © comScore, Inc. Proprietary. 43Source: comScore, Inc., Ad Metrix, CA, Home & Work, Persons: 2+, Monthly Q4 Avg. 2014 Advertising Creative Summary by Size and Type 39% Non-Standard 56% Universal Ad Package 4% Other Ad Units 1% Display Rising Star More than half of Canadian display ads are universal ad package sizes and 73% are standard static types. 4% Rich Media Display 23% Flash (Generic) 73% Standard Static 0% Other Types
  • 44. © comScore, Inc. Proprietary. 44 *Excluding Multi-Category Advertisers, Online Media Source: comScore, Inc., Ad Metrix, CA, Home & Work, Persons 2+, Annual Aggregate 2014 8,525,624 8,619,355 8,908,911 9,097,086 13,521,335 16,979,421 21,519,799 25,315,068 29,389,949 35,970,281 Public Services Health Media & Entertainment Telecommunications Travel Computers & Technology Consumer Goods Automotive Retail Finance Finance ranked as the top sector for display advertising in 2014, followed by Retail and Automotive. 2014 Top Categories by Total Display Ad Impressions (000)
  • 45. © comScore, Inc. Proprietary. 45 2014 Top 10 Advertisers by Display Ad Impressions (000) Source: comScore, Inc., Ad Metrix, CA, Home & Work, Persons 2+, Annual Aggregate 2014 2,626,485 2,897,902 3,359,605 3,826,582 4,001,310 4,413,329 4,479,673 4,581,806 4,923,794 5,549,059 Ford Motor Company Clearly Contacts Fiat Automobiles SpA Telus Corporation Royal Bank of Canada American Express Company TD Bank Financial Group Procter & Gamble Co. Microsoft Corporation General Motors Corporation In 2014, more than 442 billion display ad impressions were delivered in Canada during the year.
  • 46. © comScore, Inc. Proprietary. 46 *CPG = Consumer Goods (excluding Restaurants) Source: comScore, Inc., Ad Metrix, CA, Home & Work, Persons 2+, Annual Aggregate 2014 1% 2% 2% 3% 4% 4% 5% 11% 15% 37% Frozen Foods Pet Care Dairy Paper Products Alcoholic Beverages Babycare Beverages Food & Grocery Household & Cleaning Supplies Health & Beauty Share within CPG Category CPG display advertising is led by Health & Beauty sector, followed by Household & Cleaning Supplies. Consumer Packaged Goods Advertising by Category
  • 47. © comScore, Inc. Proprietary. 47 *Excluding Corporate Presence, Promotional Servers, Services Source: comScore, Inc., Ad Metrix, CA, Home & Work, Persons 2+, Annual Aggregate 2014 2% 3% 4% 4% 5% 6% 10% 12% 13% 27% Business/Finance Games Sports Lifestyles Retail Directories/Resources News/Information Portals Entertainment Social Media Social Media sites account for nearly 1 out of every 3 online display ads delivered in Canada. by Share of 2014 Impressions Top 10 Display Advertising Publisher Categories*
  • 48. © comScore, Inc. Proprietary. 48 comScore’s global two million person panel is used in conjunction with census- data to validate target audience delivery = Census Panel A single ad tag is appended to every creative to provide a complete view of campaign delivery comScore validated Campaign Essentials (vCE) helps advertisers validate their digital campaigns across a number of variables Audience • Age • Gender • Household Income • Household Size • Behavioral Segments In-View Geography Non-Brand Safe Non-Human Traffic
  • 49. © comScore, Inc. Proprietary. 49 % of Online Display Ad Impressions vCE online advertising norms show that more than half of ads are not delivered in-view, but geographic targeting is strong in Canada Based on Q2 2014 Normative Canadian vCE data *Non-Brand Safe refers to impressions that were alerted based on client defined and/or comScore defined non-brand safety In-view In-target In-geo 47.5% 45.7% 99.0% 75.3% Brand Safe*
  • 50. © comScore, Inc. Proprietary. 50 Growth in vCE usage, growth in industry quality 2013-2014 vCE custom data. 1x campaigns measured 8x campaigns measured 2013 44.4% in view (41.1% in target) 2014 47.5% in view (45.7% in target) CAMPAIGNS MEASURED % IN VIEW
  • 51. © comScore, Inc. Proprietary.© comScore, Inc. Proprietary. 51
  • 52. © comScore, Inc. Proprietary. 52 Key Findings MOBILE & MULTI-PLATFORM CREATES FURTHER DIGITAL OPPORTUNITY With mobile audiences growing in reach and performing a growing range of activities, desktop no longer tells the full story. The 28 million ‘Total Digital Population’ includes incremental audience beyond desktop in all categories, and total time is double that of desktop alone. Over 14 million users access via more than one platform each month – approaching a Multi-Platform majority. DON’T FORGET THE DESKTOP Desktop maintains consistent audiences across diverse categories, with Canadians leading the world in key engagement metrics. Video consumption has become a mainstay of desktop – 73% of Canadians watch video, and on average spend 5.1 more hours per month doing so than their American counterparts. DIGITAL ADVERTISING CAN BE STRENGTHENED FURTHER Advertising continues to thrive, with 442 billion display ad impressions in 2014, led by Financial, Retail, and Automotive advertisers. There are opportunities for delivery and effect to be enhanced with diligent action taken from new and existing measurement opportunities.
  • 53. © comScore, Inc. Proprietary. 53 MULTI-PLATFORM DELIVERS ON ITS PROMISE As publishers and advertisers better understand the relative strengths of each platform, and learn how to best harness channels individually and in combination, Multi-Platform will deliver benefits beyond the sum of its parts. 6 Trends to Define 2015 AD MEASUREMENT MOVES TOWARDS A CURRENCY New tools for viewability and detection of non-human traffic are already starting to raise the bar for campaign delivery. As more brands unlock the benefits of more closely aligning their spend with the impact on their brand, these new metrics will move towards ‘currency’ status. Discerning the true value of media will be even more crucial in the growing programmatic marketplace. THE BROADENING UMBRELLA OF ‘DIGITAL’ With more and more platforms (such as TV) becoming inextricably linked with digital, and new devices (such as wearables) shaping the landscape, new opportunities for Cross-Media content and advertising are presented, but come with new challenges. RISE OF VIDEO CONTINUES, ESPECIALLY ON MOBILE Both mobile and video continue to grow in Canada. With the rise of video delivery apps, mobile will become even more of a content delivery vehicle. Coupled with growth of social media video (and short-form ads) makes mobile the prime destination for brands and advertisers to focus video efforts. APPS AND NATIVE CONTENT SHAPE MOBILE SPACE With apps already accounting for huge swathes of mobile time, brands and publishers will continue to reap the benefits of content designed especially for the platform. Native advertising is a means for publishers to offer incredible Multi-Platform synergy to their commercial partners. NEW ROLES FOR DIGITAL DEVICES M-Commerce continues to grow with a shift to larger screen sizes and increased consumer comfort with these platforms, whilst longer-form content (both written and video) enjoys a growth on digital platforms, as consumers continue to invest more of their media time here.
  • 54. © comScore, Inc. Proprietary.© comScore, Inc. Proprietary. 54
  • 55. © comScore, Inc. Proprietary. 55 Methodology This report utilizes data from the comScore suite of products, including comScore Media Metrix®, comScore Ad Metrix®, comScore Video Metrix® and comScore MobiLens™. comScore Media Metrix The comScore Media Metrix suite of syndicated products sets the standard for digital audience measurement and media planning. Powered by Unified Digital Measurement™, the revolutionary measurement approach that bridges panel-based and website server-based metrics to account for 100 percent of a site’s audience, Media Metrix delivers the most accurate and comprehensive suite of audience metrics, providing valuable demographic measures, such as age, gender, household income and household size. Media Metrix reports on more than 70,000 entities, with audience measurement for 43 individual countries and 6 global regions, as well as worldwide totals. The comScore Media Metrix product suite includes individual products utilized within this report including comScore Ad Metrix and comScore Video Metrix. http://www.comscore.com/Products/Audience-Analytics/MMX
  • 56. © comScore, Inc. Proprietary. 56 Methodology comScore MobiLens comScore MobiLens provides market-wide insight into mobile digital media consumption, brand-level audience metrics, and details of device ownership and technology penetration. Using proprietary data collection methods, we survey nationally representative samples of mobile subscribers age 13+ in the U.S., UK, France, Germany, Spain, Italy, Canada, and Japan. The MobiLens sample is substantial enough to provide projected data for sub-segments as small as 1 percent of mobile subscribers. For 2012, the estimated monthly survey completes utilized for this report are 5,500 mobile phone owners in Canada. For more information, please visit: http://www.comscore.com/Products/Audience-Analytics/MobiLens
  • 57. © comScore, Inc. Proprietary. 57 Methodology comScore validated Campaign EssentialsTM validated Campaign Essentials (vCE®) is an integrated solution for complete campaign delivery validation and in-flight optimization. Unlike existing single-point solutions, vCE provides an unduplicated accounting of impressions delivered across a variety of dimensions, such as in-target, in-view, in-geo, brand safe and free from non-human traffic (NHT). Used by media buyers and sellers, vCE enables decreased waste and increased campaign effectiveness. http://www.comscore.com/Products/Advertising-Analytics/validated-Campaign-Essentials
  • 58. © comScore, Inc. Proprietary. 58 comScore, Inc. (NASDAQ: SCOR) is a global leader in digital measurement and analytics, delivering insights on web, mobile and TV consumer behaviour that enable clients to maximise the value of their digital investments. A preferred source of digital audience measurement, comScore offers a variety of on-demand software and custom services within its four analytics pillars: Audience Analytics, Advertising Analytics, Digital Business Analytics and Mobile Operator Analytics. By leveraging a world-class technology infrastructure, the comScore Census Network™ (CCN) captures trillions of digital interactions a month to power big data analytics on a global scale for its more than 2,000 clients, which include leading companies such as AOL, Baidu, BBC, Best Buy, Carat, Deutsche Bank, ESPN, France Telecom, Financial Times, Fox, LinkedIn, Microsoft, MediaCorp, Nestle, Starcom, Terra Networks, Universal McCann, Verizon, ViaMichelin and Yahoo!. ABOUT COMSCORE STAY CONNECTED www.comscore.com www.facebook.com/comscoreinc http://www.linkedin.com/company/comscore-inc. www.youtube.com/user/comscore
  • 59. © comScore, Inc. Proprietary. www.comscore.com www.facebook.com/comscoreinc @comScore #FutureinFocus @comScore Email: canada@comscore.com Media Requests: press@comscore.com www.comscore.comwww.facebook.com/comscoreinc