1. Bruce Neil
RE: Recommendation for Robert Elder
To Whom it May Concern:
I, Bruce Neil, working as Defect Manager for an established area of testing in the finished
environment, trained Robert Elder for the role of Defect Manager for a new area of testing
conducted in the finished environment for the first of a new type of project.
Robert and I worked together daily as defect managers for this new project from June to
August 2014 when I moved over to train another team for the second project’s support. Robert
was a great asset to the team, he picked up the role quickly and was not afraid to jump in and
persuade people to help solve the defects. He was punctual and also agreed to stay over his
shift, if needed, to hand off to other team members. He encouraged other team members to
strive for excellence in their work, and helped document processes we still follow for defect
resolution.
I would highly recommend Robert as he has excellent communication skills and handles
himself well in a wide variety of adverse situations.
I would be happy to visit with you more regarding Robert if you would like, please contact me
either by phone or email. Phone 325-280-5310, or bruce.neil949@gmail.com
Sincerely,
Bruce Neil
949 Mulberry St
Abilene, TX 79601