Rob Denton

Guildford, United Kingdom United Kingdom

Senior Customer Experience Interim at GOLD TOP CONSULTING LIMITED

Advertising / Marketing / PR

Customer obsessed - I’m passionate about bringing a sense of order and oodles of creativity to 21st century customer chaos. With a background encompassing client side and agency side in automotive, FMCG, retail, and financial services I am a seasoned speaker on customer experience. See also my customer experience blog at www.gtc.cx. Subject Matter Expert (SME) - Everything You Wanted to Know About CX But Were Afraid to Ask Specialties: Customer Experience encompassing CX infrastructure, CRM, Digital Service, Channel Shift, Digital marketing, Procurement of Agency services, Delivery of Integrated Experiences, Joined up Cross-Channel Multi-Device Integrated Marketing, Experiential, Contac.