What does it take to power the leading global provider of risk management and it’s 66,000 employees worldwide? During this session, at our November 12th Intranet to Digital Workspace event, attendees learned how this powerhouse organization tackled a hybrid cloud architecture using Office 365 and SharePoint on-prem to fuel their award winning intranet, Aon Avenue. From strategy to solution, Doug will cover the wins, lessons learned, and why a hybrid solution was the answer for Aon.
Learn more about the event here: http://www.rightpoint.com/thinking-doing/events/from-intranet-to-digital-workspace
11. Aon’s Knowledge Journey
Increased Colleague
Engagement
Improved
Communications
Capabilities
Bringing Aon United to
Clients and Colleagues
Aon’s Content Library
for Key Knowledge Assets
Search
Tools – Knowledge Hub
Communities & Team Sites
Real Time Collaboration
Social Learning
Tools – Yammer &
SharePoint
Personalized Aon Intranet
Deliver Targeted Communications
Unified Search Experience
Tools – New Intranet
Colleagues Aon Profile
Org Charts
Tools – People Finder
13. People Finder
Personalized Aon Intranet
Deliver Targeted Communications
Unified Search Experience
Tools – New Intranet
Increased Colleague
Engagement
Improved
Communications
Capabilities
Bringing Aon United to
Clients and Colleagues
Communities & Team Sites
Real Time Collaboration
Social Learning
Tools – Yammer &
SharePoint
Colleagues Aon Profile
Org Charts
Tools – People Finder
Aon’s Content Library
for Key Knowledge Assets
Search
Tools – Knowledge Hub
14. People Finder
Key Capabilities
• Global database of colleague
profiles and skill base
‣ Badging
‣ Connection with content
‣ Connection with social
• Org Charts
• Connect via Lync/Skype for Business
Engaging Environment Hybrid Infrastructure
15. Knowledge Hub
Personalized Aon Intranet
Deliver Targeted Communications
Unified Search Experience
Tools – New Intranet
Increased Colleague
Engagement
Improved
Communications
Capabilities
Bringing Aon United to
Clients and Colleagues
Communities & Team Sites
Real Time Collaboration
Social Learning
Tools – Yammer &
SharePoint
Colleagues Aon Profile
Org Charts
Tools – People Finder
Aon’s Content Library
for Key Knowledge Assets
Search
Tools – Knowledge Hub
16. Knowledge Hub
Key Capabilities
• Global library for vetted and approved
content
• Robust search engine to connect content
and colleague expertise
• Dynamic search filters based on a unified
corporate taxonomy to refine search
parameters
Engaging Environment Hybrid Infrastructure
17. Communities
Personalized Aon Intranet
Deliver Targeted Communications
Unified Search Experience
Tools – New Intranet
Increased Colleague
Engagement
Improved
Communications
Capabilities
Bringing Aon United to
Clients and Colleagues
Communities & Team Sites
Real Time Collaboration
Social Learning
Tools – Yammer &
SharePoint
Colleagues Aon Profile
Org Charts
Tools – People Finder
Aon’s Content Library
for Key Knowledge Assets
Search
Tools – Knowledge Hub
18. Key Capabilities
• Allows end-users to select best collaboration
tools based on their business needs
• Common foundation and templates for all
corporate information
• Enables colleagues collaborate on specific
topics through communities of interest
Communities
Engaging Environment Hybrid Infrastructure
19. Personalized Workspace
Personalized Aon Intranet
Deliver Targeted Communications
Unified Search Experience
Tools – New Intranet
Increased Colleague
Engagement
Improved
Communications
Capabilities
Bringing Aon United to
Clients and Colleagues
Communities & Team Sites
Real Time Collaboration
Social Learning
Tools – Yammer &
SharePoint
Colleagues Aon Profile
Org Charts
Tools – People Finder
Aon’s Content Library
for Key Knowledge Assets
Search
Tools – Knowledge Hub
20. Personalized Workspace
Key Capabilities
• Transform Intranet to a personalized
experience for all colleagues
‣ Notification center
‣ Integration with content and social feed
‣ Easy access to tools and applications
(profiles, Knowledge Hub,
Yammer/SharePoint)
‣ Unified search
Engaging Environment Hybrid Infrastructure
21. Engaging Environment Hybrid Infrastructure
Personalized Workspace
Business
Unit
Department
Country
Relevant
Content
22. Success Statistics
1.25 million
Hours of training delivered
by Aon University in 2014
52,166
Yammer users
3 million
Aon Avenue
monthly page
views
259,000
Unique visits
per month
225,000
Average # of profile
viewed per month
29,298
Colleagues
completed profiles
35,825
Average # of docs
viewed per month
5,508
Documents
uploaded
42,000
Org charts viewed
per month
7,500
Profiles edited
monthly
200+
New documents
added per month
6,100
Docs searched
monthly
18,200
Engaged colleagues
14,200
Posts per month
2,600
Groups
68,000*
Colleagues
Aon Avenue
deployed to
Engaging Environment Hybrid Infrastructure
Increased Colleague
Engagement
Improved
Communications
Capabilities
Bringing Aon United to
Clients and Colleagues
23. Key Architectural Considerations
Challenges:
‣ Non standard global network
‣ Non standard Authentication
‣ Diverse desktops
‣ Data Challenges
‣ Decentralized business model
Approach:
‣ Clean-up data
‣ Utilize best-in-class tools
‣ Leverage Microsoft’s roadmap
‣ Federate, connect and combine
Engaging Environment Hybrid Infrastructure
24. Logical Architecture
Engaging Environment Hybrid Infrastructure
Aon Avenue
Homepage
(AWS)
People
Finder
Video
Personalized
Home & Search
Notifications
Content
Sites
Knowledge
Hub
Yammer
SharePoint
Cloud On-prem
Primary: Doug
Company’s overall strategy
3 major strategies
Unmatched talent
Performance Management
Learning and Development
Knowledge Sharing*
Focus of today’s conversation
TO DO: put focus on Unmatched Talent and blow out the three components to achieving unmatched talent.
To do: look at video
Sarah to introduce the video
Doug to work on transition to next slide
Global Challenges – Distinctive client value, operational excellence, unmatched talent (picture taken on phone)
Knowledge sharing most important
Challenges first and then strategy
2 slides
Primary: Doug
Company’s overall strategy
3 major strategies
Unmatched talent
Performance Management
Learning and Development
Knowledge Sharing*
Focus of today’s conversation
TO DO: put focus on Unmatched Talent and blow out the three components to achieving unmatched talent.
Global Challenges – Distinctive client value, operational excellence, unmatched talent (picture taken on phone)
Knowledge sharing most important
Challenges first and then strategy
2 slides
Primary: Doug
Company’s overall strategy
3 major strategies
Unmatched talent
Performance Management
Learning and Development
Knowledge Sharing*
Focus of today’s conversation
TO DO: put focus on Unmatched Talent and blow out the three components to achieving unmatched talent.
RP methodology slides
Multi-year process/journey.
Integrated strategy. Building to the early vision
Starting with PF
Moving around the wheel, continuous improvement
People Finder
Knowledge Hub
New Intranet
Yammer and Sharepoint
Inputs and journey on one slide.
Multi-year process/journey.
Integrated strategy. Building to the early vision
Starting with PF
Moving around the wheel, continuous improvement
People Finder
Knowledge Hub
New Intranet
Yammer and Sharepoint
Multi-year process/journey.
Integrated strategy. Building to the early vision
Starting with PF
Moving around the wheel, continuous improvement
People Finder
Knowledge Hub
New Intranet
Yammer and Sharepoint
Multi-year process/journey.
Integrated strategy. Building to the early vision
Starting with PF
Moving around the wheel, continuous improvement
People Finder
Knowledge Hub
New Intranet
Yammer and Sharepoint
Multi-year process/journey.
Integrated strategy. Building to the early vision
Starting with PF
Moving around the wheel, continuous improvement
People Finder
Knowledge Hub
New Intranet
Yammer and Sharepoint
Multi-year process/journey.
Integrated strategy. Building to the early vision
Starting with PF
Moving around the wheel, continuous improvement
People Finder
Knowledge Hub
New Intranet
Yammer and Sharepoint
Gina – if want to rework ?
This is a talking point slide. Put these in the notes once we figure out the architecture slides.
Key Architectural Considerations
Challenges:
Non standard global network
Non standard Authentication
Diverse desktops
Data Challenges
Decentralized business model
Approach:
Clean-up data
Utilize best-in-class tools
Leverage Microsoft’s roadmap
Federate, connect and combine
Gina – please redo
Cloud:
Aon Avenue Homepage (AWS)
Yammer
People finder
Video
On Prem
Everything else
To this slide:
Devise visual differentiation (color code, etc) for cloud vs on prem
Devise visual differentiation for Yammer – Primary and SharePoint – Secondary
Change labels
Subscription Center to Notifications
Intranet to Content Sites
People Finder
Knowledge Hub
Yammer
Remove:
Key
Publishing Center
Blogs, Team Sites/ Communities, Replatformed KEs