Andrés Ramírez Gossler, Facundo Schinnea - eCommerce Day Chile 2024
Re-imagining Cities. Newmarket Economic Development Symposium
1. Future Cities in the Age of
Digital Disruption
Dare to Re-imagine
Dr. Rick Huijbregts
VP, Digital Transformation and Innovation
Cisco Canada
Follow and feedback @DrRickH
9. Digital Business is Creating the Digital Economy
Bookstore Taxi Music Point-of-
Sale
Print
Advertising
Automobile Hotel
@DrRickH
10. $36B Gross Payment
Volume in 2015; up
50% Y/Y
Retail
Digital Transformation
30% increase in
production efficiency by
2017
Automotive
Established in 1837;
2015 revenue of
$34.7B
Agriculture
Digital Ceiling
50% Lower Cost per
Sq. Foot
Real Estate
WATERPARK PLACE III
20,000 connected
service techs;
reduced 40M km
driving miles
Transport
@DrRickH
11. Enables Differentiates
New Experiences
Process Innovation
Distributed
Intelligence
2.0
Defines
Industry
Transformation
Constant Innovation
New Growth
Productivity
Cost Reduction
Faster response to
Customer
@DrRickH
Urban
Sustainability
Operations
Business
Growth
Citizen
Experience
@DrRickH
Workforce
ProductivityV A L U E
12. Enables Differentiates
New Experiences
Process Innovation
Distributed
Intelligence
2.0
Defines
Industry
Transformation
Constant Innovation
New Growth
Productivity
Cost Reduction
Faster response to
Customer
@DrRickH
Urban
Sustainability
Operations
Business
Growth
Citizen
Experience
@DrRickH
Workforce
Productivity
13. @DrRickH
Solving our Challenges, Delivering Next Generation Experiences
with Innovative Solutions and Collaborative Eco-Systems
Smart, Intelligent, Connected Communities
14. New Songdo City
Size: 1,500 acres
July 2011:
Cisco and New Songdo
International City Join Forces
to Create One of the Most
Technologically Advanced
Smart Connected
Communities
@DrRickH
18. Town of Berwick
Population: 2,460
December 2016:
Berwick Creating First
“Smart Town Hall” in
Collaboration with Cisco,
Hanatech and i-Valley
@DrRickH
25. Imagine
@DrRickH
Start with WHY?
Are we asking the Right Questions?
Can I work, live, work, learn here the way that I want?
Does my community meet all my expectations?
Are we ready for the expectations of our children?
Can my business thrive here in today’s global economy?
Will we stay relevant in an Age of Digital Disruption?
What can I do help shape this Journey?
DCPC – 45 minutes total. Include Q&A
Hi everyone,
Everyone is fascinated by the Digital transformation and the incredible opportunities that it will bring.
Prof. Klaus Schwab - the Founder and Executive Chairman, of the World Economic Forum – calls it the Fourth Industrial revolution
He believes that we stand on the brink of a technological revolution that will fundamentally change the way we live, work, and relate to one another.
He believe that this transformation will be unlike anything humankind has experienced before
In what way is this relevant to you?
Since not only do you need to ask yourself, what does it mean to your business – in terms of how you manage your business model, your customers, your employees.
But it can open great new business opportunities for you.
We are seeing an incredible interest by customers on digital transformation and how it can changes their business\
You needs to seize this opportunity.
We are all familiar with how Uber disrupted the Taxi industry, but they are not stopping there
UberEats – Food delivery
UberRush – package delivery
UberCargo – moving services
Digital is transforming business in every industry – requiring every company to be an IT company…. Even industries you wouldn’t expect to be impacted.
Ford – 113 year old company
Research facility in Palo Alto focused on connectivity, mobility, autonomous vehicles, customer experience and big data
Human to machine interaction group – delivering items like MyView = customizable screens
Flexible Mfg initiative – by 2017 avg 4 different models at each plant – allow them to adjust to demand; 3D printing of prototypes
Wearable technologies – alerts for construction, intelligent cruise control = larger distance when your biometrics indicate slower response times
Invested in GetAround a car-sharing service
New electric car Energi
sonar, cameras, radar, accelerometers, temp, rain sensors
recharge times, locations and recharge length to develop a “personalized recharge plan”
25 separate measures on braking system alone – braking, speed, how hard, weather
GM
Invested $500M in Lyft
on-demand self-driving cars
short-term car rental hubs for those that don’t own cars to drive for Lyft
Invested in RelayRides a car sharing service
John Ammann – President of GM “We think there’s going to be more change in the world of mobility in the next five years than there has been in the last 50”
Schindler – 141 yr old company
#2 elevator company – move 1B people a day on elevators, escalators and moving walkways (1/6 world’s population)
sensors built into their equipment and added retrofits to older equipment
predict outages, place spare parts, dispatch technicians
App w/ uptime, # outages,
4 World Trade Center
turnstyles connected, badge identifies destination, gives them the elevator #
MyPort app recognizes smartphone at entry
Michael Nilles (CIO) "Digitalization is something that's impacting our top and our bottom line. At first it was bottom line, but it's becoming more and more important to growing our top line,“
John Deere – 180 years old
Software, network connectivity and data collecting sensors build into their machines
Predictive analytics to prevent breakdowns
Soil measuring sensors, GPS, weather meters
tractors, combines and sprinkler systems interact
Optimize sprinkler systems for weather and soil conditions
What crops to plant where and what fertilizer and pesticide levels to use
Not selling to commodity traders
RBC
Converged 5 networks – HVAC, Metering, Lighting, CCTV and access into one
Lower CapEx 10% and OpEx $600k
Square now process $10.2B per quarter
Studies show, companies that master digital will not only drive more revenue, but will be 29% more profitable on average [Source: Leading Digital].
General Motors, Gazing at the Future, invests $500M in Lyft (NY Times, January 4, 2016)
http://www.nytimes.com/2016/01/05/technology/gm-invests-in-lyft.html?_r=0
GM invests $500M in Lyft; sets out self-driving car partnership (Reuters, Jan 5, 2016)
http://www.reuters.com/article/us-gm-lyft-investment-idUSKBN0UI1A820160105
Ford Innovation (Ford site):
https://corporate.ford.com/innovation.html
http://thenewswheel.com/ford-developing-new-wearable-technology-at-research-and-innovation-center/
http://www.cio.com/article/3020263/innovation/how-ford-s-approach-to-innovation-could-help-apple.html
https://digit.hbs.org/submission/driving-in-the-direction-of-big-data-ford-motor-company/
Schindler Elevators:
http://www.cio.com/article/2993292/big-data/cio-is-pushing-the-right-buttons.html
http://straighttalk.hcltech.com/anatomy-transformation
RBC Oxford Waterpark Place – Digital Ceiling
https://cisco.jiveon.com/videos/24651
Square:
http://www.businesswire.com/news/home/20160309006294/en/Square-Announces-Fourth-Quarter-Full-Year-2015
John Deere:
https://openforum.hbs.org/challenge/understand-digital-transformation-of-business/data/john-deere-growing-and-harvesting-value
http://www.datasciencecentral.com/profiles/blogs/from-farming-to-big-data-the-amazing-story-of-john-deere
Research shows … every customer recognizes the importance of technology … but only 1 out of 4 say they have a plan to execute.
Those leading companies with a plan want our help to realize their visions
Those without a plan are looking to us to help them define their digital transformations
…. Our customers are at different levels of digitization in their journey. And we see digitization is a journey, not a destination.
There are those who are using technology to enable their strategy. They are looking for IT agility; they want operational effectiveness; they want to move faster; they want to reduce their cost structure. These companies are looking to us to make that happen. We have been doing that, and will continue to.
There are those who are using technology to differentiate their strategy and those who want to deliver the ultimate customer experience. They are using technology for new products and services, and they are redefining some of their business processes.
Customers who are furthest along their digital journey are using technology to define their strategies. These are companies that are reimagining entire industries with new business models. Of course, we hear about Uber, Airbnb, but there are others like Palantir who are fundamentally disrupting analytics consulting through big data, and Stripe who is disrupting the credit card payment back-end infrastructure.
Research shows … every customer recognizes the importance of technology … but only 1 out of 4 say they have a plan to execute.
Those leading companies with a plan want our help to realize their visions
Those without a plan are looking to us to help them define their digital transformations
…. Our customers are at different levels of digitization in their journey. And we see digitization is a journey, not a destination.
There are those who are using technology to enable their strategy. They are looking for IT agility; they want operational effectiveness; they want to move faster; they want to reduce their cost structure. These companies are looking to us to make that happen. We have been doing that, and will continue to.
There are those who are using technology to differentiate their strategy and those who want to deliver the ultimate customer experience. They are using technology for new products and services, and they are redefining some of their business processes.
Customers who are furthest along their digital journey are using technology to define their strategies. These are companies that are reimagining entire industries with new business models. Of course, we hear about Uber, Airbnb, but there are others like Palantir who are fundamentally disrupting analytics consulting through big data, and Stripe who is disrupting the credit card payment back-end infrastructure.
Why Cisco (for Customers):
Cisco is an ideal technology partner to help you successfully transform into a digital business. Cisco already connects the digital world with security, automation, and insight. Cisco’s commitment to your business outcomes is demonstrated in its new Digital Solutions that help you:
Deliver Results Relevant to Your Business with Purpose-built Solutions
Cisco’s purpose-built Digital Solutions deliver specific business results: Transform processes and business models, and improve employee and customer satisfaction.
Confidently and more securely harness the ubiquity of the Cisco network (for example, build on existing investments) to accelerate your business transformation with Cisco Digital Solutions.
Achieve Faster Time-to-Value with Prevalidated Solutions from Cisco
Pretested, validated, integrated solutions and our broad partner ecosystem bring critical pieces together to reduce risk and accelerate your time to value.
Cisco Digital Solutions are based on actual business use cases and include reference architectures. They have been fully validated and designed for high reliability and security.
Safeguard Your Digital Business with Built-in Cisco Advanced Security
Only Cisco provides integrated threat defense to deliver superior business outcomes with offers and solutions for Customer Experience, Workforce Experience, and Digital Ceiling.
Cisco VNI: http://www.cisco.com/web/solutions/sp/vni/vni_forecast_highlights/index.html
one in five organizations in 2015 will aim to measure employee experience as a direct impact on customer experience. IDC. http://www.idc.com/getdoc.jsp?containerId=prUS25297714