Sms global services

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Richard Nicklin

Channel Services

Tecnologia

© 2013 SMS Systems Maintenance Services, Inc. All rights reserved. | 1
Mumbai, India
France
• 2000+ Engineers
• 1,000 Service Affiliates
• 7x24x365 Logistics
• 92 Warehouses
• Three 7x24x365 Call
Centers
• Multilingual
Global Resources
• IMACS
• Win7 Upgrades
• Office 365
• Rollouts
• Project Management
• Operational
• Subject Matter Experts
Professional
Services
• Multi-national
• ITO / BPOs
• Cloud Providers
• Colocation / Hosting
• Service Integrators
• Cross Vertical
• Dedicated Client Teams
Client Profiles
Provide client-centric
infrastructure support
and services
• Multi-Vendor Support
/ Break Fix
• Data Center Services
• End User Services
(not a focus)
• Stock management
• Spare Part Mgt
• Part Logistics
• Client Driven SLA
• Asset Disposition
What We Do
• Wholly owned by TH
Lee and Summit
Investments
• 32 years in IT Services
• Profitable since
founding
• 98% Client Retention
Stability

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Sms global services

1. © 2013 SMS Systems Maintenance Services, Inc. All rights reserved. | 1 Mumbai, India France • 2000+ Engineers • 1,000 Service Affiliates • 7x24x365 Logistics • 92 Warehouses • Three 7x24x365 Call Centers • Multilingual Global Resources • IMACS • Win7 Upgrades • Office 365 • Rollouts • Project Management • Operational • Subject Matter Experts Professional Services • Multi-national • ITO / BPOs • Cloud Providers • Colocation / Hosting • Service Integrators • Cross Vertical • Dedicated Client Teams Client Profiles Provide client-centric infrastructure support and services • Multi-Vendor Support / Break Fix • Data Center Services • End User Services (not a focus) • Stock management • Spare Part Mgt • Part Logistics • Client Driven SLA • Asset Disposition What We Do • Wholly owned by TH Lee and Summit Investments • 32 years in IT Services • Profitable since founding • 98% Client Retention Stability

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