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by Richard Mulvey
Virtual Selling
Where are we going?
Where are we going?
Where are we going?
The New Normal
The New Normal
The New Normal
Working from Home
Working from Home
When we get back to the office
Working from Home
Working from Home
Working from Home
Working from Home
Using the Right Technology
Communication and Loneliness
Stress for the Virtual
Sales Team
Types of Stress
Stress is
Cumulative
Stress Symptoms
Stress
Busters
Managing your stress
Managing your stress
Stress Management
Making the Best use of Zoom and Teams
Making the Best use of Zoom and Teams
Solution Selling
The Farmer
The Future of Selling
The Buyer’s Journey
The New Buyer’s Journey
The Future of Selling
“Good Morning Sir, Please sit and wait for Mr Smith”
“Good Morning Sir, are you here for Mr Smith?”
“Morning John, Mr Smith said go right through.”
“Hi John, You know where to go.”
“Hi John, How was your weekend?”
The Reception Test
Prospecting
Prospecting
Every Day is Prospecting Day
The Online Sales Pipeline
7 ways to feed the Pipeline
3.
Don’t get complacent
Referrals
New Prospecting
Hot Calling - What do we need to know?
How can we generate Sales Leads online?
Quotations / Proposals
Quotations
Proposals
Quotations / Proposals
Further to our recent meeting, I understand your
objectives are as follows:
Objective 1 - Objective 2 - Objective 3
Many of the companies we have been speaking to
recently have exactly the same sort of problems,that’s
why (your Company) have recently launched a new
programme that will …(Benefit 1) and also …(Benefit 2).
Draft Proposal
And the final result will be… (ultimate solution)
In addition to the above, we will also be able to improve
your ...(Benefit 3) and also maximise your ...(Benefit 4)
Your investment for the implementation of the above
proposals is as follows:...(Investment 1)...(Investment 2)
Once the implementation is complete however, the return
on your investment will be as follows:
Increased efficiency Rxxx
Reduced Costs Rxxx
Improved Profitability Rxxx
Maximised Safety protocols showing a saving of Rxxx
With a total positive impact on your bottom line of Rxxx
Draft Proposal
What to do on a virtual sales call
“Let me tell you how we can spend our time with this call so
you can get the most out of it. I will start with asking a
few questions, so that I fully understand the solution you
are looking for. Then we will talk about how we can tailor a
solution that really focuses on your objectives.
Okay, can I start by asking you a few questions?”
Sales Call agenda
Let me tell you how we can spend
our time with this call so you can
get the most out of it I will start with
asking a few questions, Then we
will talk about how we can Taylor a
solution that really focusses on your
objectives. Okay, can I start by
asking you a few questions.
The Close
SHUT UP!
Common Mistakes
The Close
The Virtual Brighter Side
What to do now
Slides
by Richard Mulvey
CRM Systems
Must have in your CRM system
7 CRM systems that work
7 steps to introduce a new CRM System
7 steps to run the CRM System

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