1. RICHARD W. BAILEY
723 Low Meadow Drive, Evans, GA 30809
Home: (706) 951-0011 - Baileyr999@yahoo.com*https://www.linkedin.com/in/richard-w-bailey
PROFESSIONAL SUMMARY
Over twenty years' experience in retail sales with a reputation for exceeding performance
benchmarks. Highly skilled at leveraging consultative sales techniques to upsell products and
exceed sales target. Demonstrated leadership skills that align teams and strengthens brand loyalty
through exceptional customer service. Seeking to apply diverse sales experience to taking the
next career step with a retail organization dedicated to providing world class customer service
and producing strong team leaders.
SKILLS
Customer service-oriented Business development
Retail sales professional Social and new media
Inventory control Campaign development
Excellent communication skills Competitive and strategic planning
Planogram design Budgeting and forecasting
Reliable and punctual Persuasive
Creative Promotions and contests
WORK HISTORY
10/1993 TO10/2013 CO-OWNER
PET SAFARI INC.–AUGUSTA,GEORGIA
Co-owned and operated a retail business, holding sole responsibility for marketing
communications, branding, PR, advertising, created and maintained the business website and
Facebook pages. This included providing impeccable customer service, knowledgeable and
organization skills.
Monitoring daily operations
Priced and stocked products in designated departments to ensure optimum noticeability
Provided outstanding service by assisting customers in selecting the best product for their
specific needs and providing knowledgeable product information, advice and suggestions
for guaranteed and added sales
Collected and entered cash payment in the register
Overseeing bookkeeping, payroll and marketing activities
Created eye-catching signage and displays
Answered customer questions regarding store merchandise, department information and
pricing
Ran markdown reports, managed store replenishment and analyzed buying reports.
Created visual marketing and styled window displays
Assembled promotional displays, including quarter and full-size point of purchase displays.
Set and recommended mark-up rates, mark-down rates and selling prices for merchandise
Interviewed and worked closely with vendors to acquire and develop desired products
Completed stock orders and managed inventory levels
Educated employees on new merchandise during seasonal workshops
EDUCATION
AUGUST-2016 Bachelor of Science: Marketing
SOUTHERNNEW HAMPSHIRE UNIVERSITY – Online
The National Society of Leadership and Success
Member of Sigma Alpha Pi 2014-2016-3.52 GPA