Does one size fit all in the complex world of Global regulation? Mary Moffett, Chief Compliance Officer from the Canadian and English Caribbean Operations of Swiss Re, a global reinsurer and commercial line writer, discusses the very real operational, system and execution considerations from both a global and local perspective.
Presentation by: Mary Moffett, VP & Compliance Officer, Swiss Re
Uneak White's Personal Brand Exploration Presentation
Globals - Too Big to Govern?
1.
2. I am the Vice President and Compliance Officer at Swiss Re.
Mary_Moffett@swissre.com
Mary Moffett, Swiss Re May 2017
3. 3
BP executive’s disastrous plea of “just wanting [his]
life back” during the BP Gulf of Mexico oil spill;
Manulife is identified as having broke money
laundering legislation more than 1,200 times in its dealing
with a mystery client in 2012 and 2013.
Mary Moffett, Swiss Re May 2017
HSBC’s CEO suggestion that he could not possibly
be expected to know what every one of his 257,000
employees was doing in connection with a tax evasion
investigation by Swiss authorities; and
4. Let’s explore whether Globals are, indeed, too big to govern.
Mary Moffett, Swiss Re May 2017 4
5. ✓ A Reinsurer &
✓ A commercial line carrier (CorSO)
✓ Writing business in 42 countries
9. ✓ From one insurer to another;
✓ Through a contractual agreement (a reinsurance contract);
✓ Under which one insurer (the reinsurer) agrees, in return for a
reinsurance premium, to indemnify another insurer (the primary insurer
or ceding company);
✓ For some or all of the financial consequences of certain loss exposures;
and
✓ Covered by the primary insurer’s policies.
9Mary Moffett, Swiss Re May 2017
11. 11Mary Moffett, Swiss Re May 2017
Provide catastrophe protection. Stabilize loss experience.
Provide surplus relief (solvency). Manage financial ratios.
12. Size and complexity of
the organization.
Operational and cost
constraints.
Amount of
international, regional
and local regulation.
Fast pace of regulatory
development.
Mary Moffett, Swiss Re May 2017 12
13. Compliance departments have typically responded by centralizing
efforts, ever more complex Global policies and guidelines.
Controls have become more complex, often misaligned.
Mary Moffett, Swiss Re May 2017 13
14. 14
Control mechanisms ensure that
strategies and instructions from
management are carried out
systematically and effectively.
Predicts and manages risks that
could hinder the organization in
achieving its objectives.
Oversees adherence to the
company's policies, procedures,
laws and regulations.
Mary Moffett, Swiss Re May 2017
15. 15
If these three pillars are not
integrated properly, like a badly
planned transport system, every
individual route operates, but to
some extent the network lacks the
qualities that allows the system to
work together effectively.
Mary Moffett, Swiss Re May 2017
17. Step 1:
Establish a culture of compliance.
▪ Embed it in performance standards;
▪ Lead by example
Mary Moffett, Swiss Re May 2017
18. Each of these three disciplines creates information of value to the
other two.
All three impact the same
✓ people;
✓ processes; and
✓ information
and ultimately contribute to operational success.
Mary Moffett, Swiss Re May 2017 18
19. Step 2:
▪ Improve communication and coordination of efforts within the Pillars by
identifying common processes, people & information.
▪ Develop overarching structures that link all three.
▪ Set a mandate.
▪ Define roles & responsibilities.
Swiss Re examples:
Oversight Committee
Mary Moffett, Swiss Re May 2017 19
23. Step 4:
Develop or provide Compliance and regulatory monitoring tools.
Use ones that provide an auditable trail and can accommodate
international, regional and local differences.
Automation increases efficiency and can centralize knowledge
sharing.
Mary Moffett, Swiss Re May 2017 23
25. Step 5:
Strengthen the First Line of Defense governance function by
creating the First Line with its own:
✓ Operational enabling; and
✓ Governance structure.
Mary Moffett, Swiss Re May 2017
26. ▪ Interface with Compliance and Operational Risk on behalf of the business
area.
▪ Ensure that the second line requirements and directive are met.
▪ Assist with design and implementation of tools that mesh well with the
operations (rather than stand alone compliance and risk solutions).
Swiss Re examples:
Reinsurance Governance Team embedded in business areas globally.
Mary Moffett, Swiss Re May 2017 26
27. Such a governance structure adds strength by:
✓Saving time.
✓Centralizing effort.
✓Offering consistency.
✓Providing focus.
✓Enabling decision-taking.
✓Ensuring good communication; and
✓Compliant governance into the future.
Mary Moffett, Swiss Re May 2017 27
29. Size and complexity of
the organization.
Operational and cost
constraints.
Amount of
international, regional
and local regulation.
Fast pace of regulatory
development.
Mary Moffett, Swiss Re May 2017 29
30. 30
Control mechanisms ensure that
strategies and instructions from
management are carried out
systematically and effectively.
Predicts and manages risks that
could hinder the organization in
achieving its objectives.
Oversees adherence to the
company's policies, procedures,
laws and regulations.
Mary Moffett, Swiss Re May 2017
32. 32
Tone at the top
Communicate and
coordinate across the
3 Pillars
Simplify controls &
policies
Tool up!
Strengthen First Line of
Defense governance
Mary Moffett, Swiss Re May 2017
33. Don’t let your organization be another example of poor corporate
governance.
Be a well governed entity, with a strong culture of compliance and
a robust governance structure.
Be a leader amongst leaders!
Mary Moffett, Swiss Re May 2017 33