Deploying an application to multiple locations in one city is significantly different than deploying to multiple locations across the globe. There are best practices for deployment and maintenance of your applications that can make your life much easier. Learn how to avoid some pitfalls and increase deployment success of your applications. Presentation by: Sharon Riley, Senior Project Manager – Professional Services, Resolver Inc. Dale Yushchyshyn, CPP, Senior Solution Consultant – Professional Services, Resolver Inc.

2. I am a Senior Security Consultant at Resolver
@dyushy
dale@resolver.com

3. I am the Perspective Program Manager at Resolver
sharon.riley@resolver.com

4. • Scope of what we consider ‘Global Rollout’ - Not
necessarily ‘Global’
• Gotcha’s in Project Management
• Gotcha’s in Consulting / Training
• Project’s over, so am I??

6. also known as…

7. 50+ end users
More than
1 location
Multiple
training
sessions
required

9. Normal project management gotcha’s. . .
well…

10. We all work for the same company so we all
work and think the same.
We all have the same project goals.
If I can’t see you, I don’t know you are working.

11. Use a common
technology to
manage the project
– on the cloud!
Know the nuances of
the different cultures
in the project team
and draw upon their
strengths.
It’s key to get the
understanding and
“buy in” for both the
project team and the
consumers of the
project.
Learn to work virtually
– you might never
shake their hand but
you can work
effectively together!
Use different mediums.
Ensure all regions
have a project
champion!
Ensure all business
units are represented.

13. ▪ Decisions… decisions
▪ You mean, I don’t know everything??
▪ Ch-ch-ch-changes
▪ Busy, busy, busy

14. The project is done!

17. All configuration
documentation,
test
scripts/results,
custom made
guides, etc
New hires,
refresher,
application
updates
2-3 versions per
year…
Don’t get left
behind
Always review
your processes,
adjust, modify,
add, remove as
necessary
I have some
budget
available, I’ve
always wanted
to do…

18. sharon.riley@resolver.com
dale@resolver.com