The global Telehealth market is estimated to be valued at USD 25.30 billion in 2022, growing at a CAGR of 14% during 2014-2022.
https://www.researchonglobalmarkets.com/global-telehealth-market-2014-2022.html
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3. 3
1.1 Market Scope and Segmentation
GlobalTelehealthMarket
Segments Sub-segments
By Technology
By Application
Remote Patient Monitoring (RPM)
mHealth
Video Telemedicine
Teledermatology Teleradiology Telecardiology
Telepathology
Others – Teleaudiology
Teleopthalmology
North America
Europe
Asia Pacific (APAC)
Latin America (LATAM)
Middle East and Africa
(MEA)
By Region
4. 4
1.2 Key Questions Answered in This Study
TelehealthMarket
What is the market scope and segmentation of the global
Telehealth market?
What is the market revenue of the global Telehealth
market?
What are the drivers and challenges of the global
Telehealth market?
What are the market trends that are instrumental in the
growth of the Telehealth market?
What are the contributions of different technologies to the
revenue of the Telehealth market?
What are the contributions of different application areas to
the revenue of the Telehealth market?
What are the drivers of the sub-segments of the global
Telehealth market?
What is the regional scope of the global Telehealth market?
What are the drivers for the regional segmentations of the
global Telehealth market?
What are some of the major companies and market shares
of the global Telehealth market?
Which are some of the start-ups in the Telehealth market?
5. This market faces challenges too which pose as major obstacles to success. Significant challenges include -
• High installation charges
• Lack of reimbursement policies
• Problems in practice regulations and licensing and
• Technology spread
The significant trends observed in the Telehealth market scenario, which further helps in driving the
market are –
• EHR Integration
• Patient Data Collection and Data Analytics to Increase
• Increased Reimbursement and Payment Opportunities
• International Arrangements
• Clinical Apps and
• Common Software Platform
Prevalence of chronic diseases requires continuity in treatment and many patients are unable to
make regular visits to hospitals because of their poor health conditions. So incidence of chronic
diseases, serves as a major driver for the Telehealth market. Other key drivers are as follows -
emergence of mobile health hubs, advancement of technology and expected growth in wearable
technology.
Telehealth is the combined usage of medical devices and communication technologies to diagnose, evaluate and
monitor diseases and symptoms. The global Telehealth market is estimated to be worth USD XX.XX bn in 2022
from USD XX.XX bn in 2016, growing at a CAGR of XX.XX%.
5
1.3 Executive Summary - I
Overview
Trends
XX
XX
XX
2014 2017 2022
USD BN
7. Telehealth is the result of a gradual shift of
healthcare to digital health solutions and systems.
But what needs to be understood is that telehealth
is not a single solution and instead is a platform
through which many solutions can be accessed. It is
a horizontal platform that is involved in all
healthcare delivery modalities.
2017 Consumer Telehealth Index survey:
Compared to 17 million in 2015, 50 million
consumers would want to switch providers to one
that offers telehealth in 2017, in the U.S.
7
Global Market Overview
Global Historical Market Revenue (USD bn) Global Forecasted Market Revenue (USD bn)
CAGR (2014-2017): XX.XX%
2022 – XX.XX
2017 – XX.XX
2022 – XX.XX
2017 – XX.XX
2022 – XX.XX
2017 – XX.XX
Geography Wise Market Revenue (USD bn)
NorthAmerica
Europe
AsiaPacific
LatinAmerica
MEA
Telehealth services imply the combination of using medical devices together with communication technology. It connects the patients with their respective doctors through wireless mediums to
evaluate, analyze and monitor health conditions of patients without physically visiting the doctor. There is an increasing demand for a change in Healthcare processes to efficiently handle the
prevalence of chronic diseases, ailments of the aging population and rising expenses. Telehealth provides an attractive solution to these challenges, increasing the quality of care while reducing
overall healthcare costs. The global Telehealth market is estimated to be worth USD XX.XX billion in 2022 from USD XX.XX billion in 2016, growing at a CAGR of XX.XX%.
CAGR (2017-2022): XX.XX%
2017E 2018 2019 2020 2021 2022
2022 – XX.XX
2017 - XX.XX
2022 – XX.XX
2017- XX.XX
2014 2015 2016
Key Highlights
8. 8
2.3 Global Market - Drivers & Challenges
Healthcare spending is on the rise and one of the primary reasons for this is the
prevalence of chronic diseases. People suffering from severe illnesses have to
maintain continuity in care and visit hospitals frequently for routine check-ups.
The incidence of multiple chronic ailments is only growing. With the use of
telemedicine, healthcare costs can be lowered considerably, as it provides
continuous care and monitoring to patients without having to pay visits to the
hospitals/clinics, identifies early symptoms, responds promptly to
exacerbations in their illnesses and offers a diagnosis. The prevalence of chronic
diseases drives this market upwards.
The rapidly aging population is leading to a significant increase in the need for
care and welfare. Through remote consultation, diagnosis and treatment
facilities provided by telehealth, the elderly get the feeling of reassurance and
safety just by sitting at home.
Improvement of healthcare infrastructure can attract more funding and
investment which help in the growth of new technologies like Telehealth
services. The emergence of mobile health hubs would reduce the cost of
telehealth while increasing the overall value proportions.
DRIVERS CHALLENGES
Reimbursement from telehealth is not adequate in the fee-for-service system and is
limited to certain institutions, non-metropolitan areas, and some current procedural
terminology (CPT) codes. Much of these restrictions arise from the fear of
exploitation of the health care system by the providers or overutilization and it drives
up the healthcare costs. There is not much evidence about managed care
organizations using telemedicine to control costs. So, reimbursement is cited as a
barrier to telemedicine.
Nowadays, there are multistate telemedicine systems and multistate practices.
Licensing is becoming a significant barrier as most major healthcare providers are
moving into a national system. Several state medical boards require a consultation in-
person, before initiating the telemedicine services. Practice regulations may be an
even bigger issue. The American Medical Association had proposed a resolution to
the same effect, and a federal legislation has also been proposed. Telemedicine also
encounters obstacles with traditional regulatory bodies like the Food and Drug
Administration(FDA), the FCC and even with Section 1834(m) of the Social Security
Act, which limits the use of telemedicine to specific providers.
A lot of technology companies are entering the Telehealth market because it is
financially lucrative, even though they lack the relevant expertise. New technologies
are developed but implementation and service are lacking.
9. 9
2.4 Global Market Trends
EHR Integration
The use of different types of EHRs by healthcare providers
to integrate electronic records with Telemedicine is
becoming the practice. With an increase in provider-to-
provider telemedicine consultations, the need for patients'
EHRs to be available seamlessly to all involved clinicians -
whether between provider organizations or within a single
healthcare organization - would also increase.
Patient Data Collection and Data Analytics to Increase
During telemedicine sessions, telemedicine services are used to
collect the patient information automatically. Data analytics
tools are utilized to analyze patient information. These tools
help in gaining more insight from the call in terms of the
disease, medicines used, patient conditions, and symptoms,
which in turn help in better diagnosis and enhanced session
quality for future calls
Increased Reimbursement and Payment
Opportunities
Many healthcare plans have started including
telemedicine. The coming years will see more
coverage plans for the healthcare
organizations managed by Medicaid. Apart
from the traditional fee-for-service
reimbursement, healthcare professionals are
becoming more open to using newer payment
models.
International Arrangements
There will be a rise in the number of hospitals and
healthcare providers, in the coming years, who will
connect with international medical institutions, thus
globally spreading their healthcare expertise. These
overseas tie-ups will provide greater access to more
patients and help bolster international brands as
well as generate additional income.
Clinical Apps
Healthcare professionals require telemedicine
sessions which would give a seamless experience for
both the healthcare provider and the patient. Apps
are developed, keeping consistency with the standard
norms and procedures and have the flexibility to
adjust to the way in which information is displayed
and used by the physician.
Common Software Platform
Healthcare organizations increasingly require an
enterprise-wide telemedicine platform that supports
multiple healthcare sessions. The advantages of having a
common platform are as follows: a single user interface,
single vendor, training material and applications which can
calculate and provide statistical information, irrespective
of the medical condition.
10. 10
2.5 Telehealth – Value Chain
Manufacturers/Suppliers
Providers
End-users/Patients
Payers
Medical Services
Insurance Premium/
Taxation
Reimbursement
• Caregivers
• Consulting Firms
• Hospital/Health Systems
• Physicians
• Pharma
• Medicare Services
• Medicaid Services
• Unions
• Pharmaceuticals
The manufacturers produce the
product/service and send it to
providers or patients.
The healthcare personnel
provide medical services
to the patients .
The payers receive
insurance premium or
taxes from the patients
and reimburse
providers.
Mercy Hospital in St. Louis created the Mercy Virtual Care Center, a USD54 million facility staffed entirely by providers who evaluate patients remotely.
Aerotel Medical Systems was awarded the prestigious 2016 European Telehealth and Telecare Solutions Market Leadership Award, as a leading global vendor of
advanced remote patient monitoring solutions by Frost & Sullivan.
Key Takeaways
11. 11
2.6.1. Market Overview - North America
Growth Drivers
North America CAGR (2014-2022): XX.XX%
Market revenue (USD bn)
Challenges
Major Trends
Top companies are expanding in this market by
acquiring other companies. Some companies adopt
product innovation and new product launches as its
principal business strategy to ensure its dominance
in this market. Some of the key players are
McKesson Corporation, Medtronic Inc., Honeywell
Life Care Solutions.
There is increasing adoption of
technologies like Push-to-Talk (PTT), Tele-
Wound Care and Pervasive Video.
Patient Protection and Affordable Care Act
(PPACA)and other such reforms are boosting
the telemedicine market in the U.S.
The prevalence of chronic diseases is increasing the
need for services like Telehealth to maintain continuity
in treatment, since many patients are unable to pay
regular visits to hospitals owing to ill health.
High-speed internet facilities make the interaction a rich
experience on both ends. The increasing acceptance of
technology makes it easier to adopt new technologies
and implement them.
Advanced healthcare infrastructure provides a basis for
more investment in the healthcare industry and
technological innovations.
In the U.S., the driving factors are the implementation of
the Affordable Care Act (ACA), and increasing funding
for telehealth. The growth of telehealth in Canada is due
to rising healthcare expenditure, and growing number of
events and conferences that are generating awareness
about Telehealth services.
2014 2015 2016 2017E 2018 2019 2020 2021 2022
• Reimbursements are limited, despite some
of the changes made by CMS (Centre for
Medicare and Medicaid Services) regarding
accepting and reimbursing e-visits and
telemedicine consultations.
13. 13
3.1 Major Segment Overview - Global
Overview - By Technology
Market Share (2014, 2017 & 2022)
RemotePatient
Monitoring
mHealth
Video
Telemedicine
Remote Patient Monitoring (RPM) makes use of
digital technologies to collect medical and other
types of health data from patients at one
location, and electronically transmit that
information through a secured process to health
care professionals at a different location for
evaluation and diagnosis.
RPM dominated the technology segment with a
XX% market share in 2014 and will continue to
be so through 2022.
mHealth (mobile health) is the use of mobile
phones and other wireless technology in medical
care to provide information to consumers about
preventive health care services. mHealth is also
used for disease surveillance, treatment support,
epidemic outbreak tracking and chronic disease
management.
mHealth holds the second largest share with a
significant CAGR of XX.X% through 2014-2022.
Video telemedicine is the systematic
blend of information technologies
and telecommunication in a
synchronized manner to provide
healthcare services even at a distant
place.
Video Telemedicine contributes the
least market share to telehealth
with a considerable CAGR of XX.X%.
XX% XX% XX%
2014 2017 2022
CAGR (2014-2022): XX.X%
Remote Patient Monitoring – Global
Revenue(USD bn)
2014 2017 2022
CAGR (2014-2022): XX.X%
mHealth – Global Revenue(USD bn)
2014 2017 2022
CAGR (2014-2022): XX.X%
Video Telemedicine – Global Revenue(USD bn)
XX% XX% XX%XX% XX% XX%
14. 2022
USDXX.XX billion
14
3.2.1. Segment Overview – North America
Revenue Contribution By Technology – North America
Remote
Patient
Monitoring
mHealth
Video
Telemedicine
2017
USDXX.XX billion
Key Highlights
Remote
Patient Monitoring
mHealth
Video Telemedicine
mHealth records highest CAGR of
17% followed by Video
Telemedicine with 15% during the
forecast period 2017-2022.
mHealth will grow at a average
rate till 2020, after which their
will be a surge in growth due to
improved telecommunication
networks .
RPM holds largest share of 65% in
2014.
Increased use of smartphones, the growth of 3G and 4G networks and the elderly population are the primary drivers of the growth
of the North America mobile health market.
Advanced healthcare IT infrastructure in the region along with high adoption of telemedicine by the healthcare providers as well as the patient community serve as
primary drivers for Video Telemedicine market.
High incidence of chronic diseases, increase in elderly population, demand for home-based monitoring devices and the need to reduce the average healthcare
expenditure drive this market. With the introduction of new regulations, hospitals face penalties for excessive readmissions and will have to minimize the duration for
which patients stay.. This will be the most important driver for the Remote Patient Monitoring(RPM) segment.
Major Drivers – North America
16. 16
4.1 Major Segment Overview - Global
Overview - By Application
Market Share (2014, 2017 & 2022)
Teledermatology
Teleradiology
Telecardiology
Cardiac medical information is
transmitted through interactive
or non-interactive audio-visual
media to facilitate consultation,
second opinion, expert opinion,
medical procedure, etc.
Telecardiology will dominate
the application segment in
2022 with XX% market share.
Telepathology
Biopsies can be cut, stained,
scanned, magnified and sent
digitally during an operation. A
pathologist can evaluate the
slides remotely in real-time and
provide the surgeon with
immediate diagnosis.
Telepathology holds the least
share throughout 2014-2022,
out of the four mentioned
segments with XX.X% CAGR.
Teledermatology is used for
various aspects
of dermatology, delivered
using modern information and
communications technology
(ICT).
This segment held the largest
share in 2014 with the lowest
growth rate.
Radiological images can be sent
from one location to another.
Through teleradiology,
interpretation of all noninvasive
imaging studies, such as digitized x-
rays, CT, MRI, ultrasound, and
nuclear medicine, studies are
carried out.
Teleradiology contributes the
second largest share with a
medium CAGR OF XX.X%.
XX% XX%
2014 2017 2022
CAGR (2014-2022): XX.X%
Teledermatology –
Global Revenue(USD
bn)
2014 2017 2022
CAGR (2014-2022): XX.X%
Teleradiology –
Global Revenue(USD
bn)
XX% XX%XX% XX% XX%
2014 2017 2022
CAGR (2014-2022): XX.X%
Telecardiology –
Global Revenue(USD bn)
XX%XX% XX%
2014 2017 2022
CAGR (2014-2022): 17%CAGR (2014-2022): XX.X%
Telepathology –
Global Revenue(USD bn)
XX%XX%
2014 2017 2022
Others –
Global Revenue(USD
bn)
XX% XX% XX%
Others
Others include
teleaudiology and
teleophthalmology
applications.
This subsegment holds a
considerable CAGR OF
XX.X%.
CAGR (2014-2022): XX.X%
17. 17
4.2.1 Segment Overview – North America
Revenue Contribution By Application – North America
23%
24%
26%
17%
10%
Teledermatology
Teleradiology
Telecardiology
Telepathology
Others
2022
USDXX.XX billionTeledermatology
Teleradiology
Telecardiology
Telepathology
Others
2017
USXX.XX billion
Healthcare spending in North America is projected to grow annually
at an average of 4.9 % in the period 2016-2020, which will facilitate
the growth of Teledermatology in the coming years.
Advanced digital healthcare infrastructures, the rising prevalence of
some cancers, integration of teleradiology services in the workflow
of numerous medical imaging service providers, and high awareness
among the public, drive the market in this region.
Heart and coronary heart disease account for one in four deaths in
America. The aging population and increasing pediatric heart
diseases have led the healthcare service providers to introduce
innovative solutions for the treatment of Cardio Vascular Diseases.
Continuous R&D investments, government support through
initiatives for development of advanced technologies, increasing
adoption of digital imaging and the presence of key companies are
the contributing factors for the growth of telepathology.
Major Drivers – North America
The sub-segments show linear
growth trends.
Telecardiology occupies the
dominant share in the application
segment, growing at a CAGR of
12% (2017-2022).
Telepathology displays the
highest CAGR of 17% during 2017-
2022 due to significant
investments during this period
and continuous government
support.
Key Highlights
19. 19
5.1.1. Company Overview – McKesson Corporation
Company snapshot
Key numbers
Product/Services
Growth Strategy
Other major Initiatives/highlights
McKesson works with all types of healthcare organizations and helps
them to control costs, improve efficiency and quality. The company
supplies the industry with the support, resources, and technology
needed to create new standards and provide better healthcare.
Founded: 1833
Headquarters: San Francisco, California, United States
Employees: 68000 (2016)
Revenue: USD198.5 billion (MAR’2017)
Website: www.mckesson.com
•Medical Supplies
•InterQual
•Electronic Health Records
•Paragon
•iKnowMed
•Revenue Cycle Management
•Health Mart
•OneStop Generics Purchasing
•Plasma and Biologics Distribution
•Pharmacy Management Software
& Services
• Bristol-Myers Squibb and the US Oncology Network, a McKesson
subsidiary, entered a clinical trial agreement, helping to bring
progress to the study of cancer.
• Texas Oncology, an affiliate of The US Oncology Network, achieved
double-digit growth rates, continuing to thrive as an independent
community oncology provider.
• To improve patients’ health through better medication adherence,
Rex Health Mart Pharmacy implemented a new medication
synchronization program, while also achieving a 20% store growth.
• Canada
• Ireland
• U.K.
• New Zealand
• Europe
• In 2017, the formation of Change Healthcare was a significant step for the
company. They are creating a new healthcare information technology
company on a different scale to serve payers, providers, and consumers.
While emphasizing on core distribution, retail and physician services
businesses, and complementary technology businesses, they upheld the
former Technology Solutions businesses for investment and stronger growth
over the long run.
• Within their Distribution Solutions segment, McKesson remains committed to
the technology businesses that support pharmacy and specialty care, and
expects robust growth in those markets.
• Net Income : USD5.07 billion
• Profit Margin (%): 2.55%
• Gross Margin (%): 6%
• USD1.3 billion acquisition of
CoverMyMeds was a significant new
addition and expanded their value
proposition.
• Health Mart banner opened several new
stores (in hundreds) and brought the total
number of independent pharmacies to
more than 4,800 in the Health Mart
network.
21. Dhruv Suyamprakash
CEO
• Dhruv Suyamprakasam and Dr. Madathupalayam Madhankumar launched
iCliniq.
• The company provides on-demand consultation services through chat queries,
video and call consultation. It is believed, that they have 1200 doctors on
board globally with 145,000 patients across 160 countries. According to Mr
Suyamprakash, the key to this success has been an equal emphasis on both
technology and healthcare aspects of the model. Currently, 29% of the fee is
retained as a platform charge by the company, and the rest is passed on to the
concerned doctor.
• The company achieved breakeven in 2015 with USA, UK and the Middle East
as the major markets.
• To progress on its plans of building a fast AI driven query response system,
and to take its product to more users, iCliniq is now looking to raise Series A.
Categories: Healthcare, mHealth, Wellness
Founded In: 2010
Founder: Dhruv Suyamprakash
Operating Status: Active
Funding Status: Seed
Last Funding Type: Angel
Number of Employees: 1-10
Total Funding Amount : undisclosed
CB Rank (Company) : 89,040
Coimbatore, Tamil Nadu, India
Telehealth Startups – iCliniq, Babylon
Ali Parsa
CEO
• Founded in 2013, London based start-up Babylon took in a total funding
of USD 85 million, of which, USD 60 million was raised in just a month.
• Babylon’s ambition is to offer quality healthcare services to anyone
anywhere with access to smartphone. Only British residents can avail
Babylon’s paid services (Ireland residents have an option too).
• Babylon’s AI-powered clinical diagnosis capabilities would be scaled by using
the recent funding. Babylon’s smartphone app helps to consult with a doctor
anytime, describe symptoms and deliver an accurate diagnosis. All this
while, machine-learning works behind the scenes, analysing millions of
combinations of symptoms without delay.
Categories: Health Care, mHealth, Artificial
Intelligence, Hospital
Founded In: 2013
Founder: Ali Parsa
Operating Status: Active
Funding Status: Early Stage Venture
Last Funding Type: Series B
Number of Employees: 101-250
Total Funding Amount : 85,000,000
CB Rank (Company) : 1,531
London, England, United Kingdom
65
25. Appendix
25
Assumptions
• In this study, telehealth and telemedicine are used in the same context.
• All revenues stated in this report are expressed in terms of US billion
dollars.
• A number of demographic factors such as prevalence of chronic
diseases, population growth, rise in geriatric population, etc. have
been taken into consideration.
• No significant new competition has been considered while forecasting
the market.
• No unexpected changes in the external factors have been considered
that could change the global scenario of the market in the future.
• No major technological development has been taken into
consideration that may replace the telehealth procedures in the
coming years.
• The inflation rate has not been taken into consideration while
forecasting the revenue.
26. Appendix
26
Research Methodology
The study begins with identifying the right research question(s). The question depends on what we are going to achieve by conducting the research or what we want
to convey to the prospective customers through this research. Next we identify the logical steps to arrive at the answers to the question(s). These logical steps form
our research objectives. The research objectives provide us a guideline regarding what information we need to conduct analysis. We strongly believe that clear
objectives will lead to clear results about the given market
The next stage of the research is conducted utilizing the secondary sources of information, process called desk/secondary research. Netscribes Inc. has a considerable
volume of information in both quantitative and qualitative forms, across all major industries and its sectors. Also, we conduct in-depth study of the market,
understanding its key stakeholders, drivers, trends, challenges and opportunities globally covering major regions such as North America, Latin America, Europe, Asia
Pacific, and Middle East & Africa. The key sources consumed for these research include (but not limited to) the following:
Financial reports published by the key market players
Government and other official sources including the National Statistics
National and International trade associations
Paid databases
Other reliable sources
Primary research complements the secondary research as it helps us to gain insights from the industries directly by communicating with the senior executives, key
opinion leaders and independent consultants who are experts in their industries or specific industry sectors. Such interviews are conducted across the value chain of
the market in question. A survey questionnaire is usually prepared for conducting any primary interview or survey. The questionnaire is developed with utmost care to
fulfil the key research objectives and also to validate the assumptions about the market. This supplements the information otherwise unaddressed via secondary
research. The primary data collection is done by expert interviewers who have specific industry knowledge. Linguists are hired to conduct interviews in the
respondent’s native language. Only paid interviews are conducted to incentivize the respondents and ensure that there is no shift of focus. Some of the primary
research methods applied at Netscribes include the following:
In-depth Interviews
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The qualitative and quantitative findings from the above stages are brought together by specialists to perform a rigorous analysis. The regional market trends, drivers,
and opportunities obtained during the analysis is compared with regional economic indicators, sector growth rates, population index, etc. to ensure the data
consistency. After ensuring the consistency, these historical and present indicators help us to understand how the market will perform in future. Our proprietary
forecasting model factors in all these indicators to predict the future market accurately.
27. Appendix
27
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28. Thank You for Your Attention
28
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