Facilities Management Services market in India has immense potential and is expected to reach USD 6 bn by 2012. Many international property consultants have entered the market in metros and are expanding in Tier I and Tier II cities as well. However, only a small segment is organized in this space and major players are looking for acquisitions and joint ventures to expand their business. The report provides an introduction to facilities management services, a detailed market overview covering the market size and growth, market share by sector, organized market share and geography wise percentage split in India. An analysis of drivers explain factors contributing to he growth of facilities management services market based on growth in real estate and property management market, boom in real state and growing BPO, IT/ITES sectors. The key challenges discussed are availability of manpower and large unorganized segment. The trends section explains about the latest sub-segment that is evolving, variations in pricing from region to region and also developments on the education front to cater to this market. Competition section provides the list of major international and domestic players including the employee strength, types of services and future plans for each player.

1. Facilities Management Services market - India
September 2009

2. Executive Summary
Facilities management services market in India is valued at USD XX bn for 20- -
Market The market is expected to grow at 22% annual rate and reach USD YY bn by 20- -
Organized market is U mn square feet while unorganized about ZZ bn
Drivers &
Drivers:
PLE
– Growing real estate and property
Challenges:
– Availability of manpower
M
management market – Large unorganized segment
Challenges – Growth in BPO, IT and ITeS sectors
SA
– Boom in retail sector
Evolving project management and General Contracting Services: a growing sub-segment
Huge variation in pricing and mark up from region to region and firm to firm
Trends Growth in facilities management market increasing the demand for training and certification
courses specific to this sector
With entry of international property consultants one can expect acquisitions and joint ventures
Foreign Players Domestic players
Competition • Company 1 • Company 4 • Company 7 • Company 10
• Company 2 • Company 5 • Company 8 • Company 11
• Company 3 • Company 6 • Company 9 • Company 12
FACILITIES MANAGEMENT MARKET – INDIA.PPT 2

3. Various sectors outsource facilities management activities to
focus on their core business
IT and ITES International
Retail and
Shopping Schools
Malls
Target
Real Estate Banking and
Audience for
Companies Finance
Facility
Management
Services
Corporate
Manufacturing
Houses
Firms
• Facility Management firms provide its clients with a dedicated team to solve the day to day problems associated with
property/facility management and provide a single point of reference and contact
• 0utsourcing facility management requirement provide the following benefits:
– Healthy, comfortable, safe and secure work environment
– On going transactional cost efficiencies
– Consistent and standardized management systems
– Overall quality improvements
– Extended asset life and reduced maintenance costs
FACILITIES MANAGEMENT MARKET – INDIA.PPT 3

4. Facilities management services market in India has immense
potential and creates an opportunity of USD XX bn by 20--
Market overview Market size & growth
• The facilities management services market in India
was valued at USD XX bn in 2007 USD bn
z
• The market is expected to reach USD YY bn by 20-- 6
LE
a% y
growing at a a% annual rate x
4 w
P
• The organized market is about T mn square feet and v
the unorganized is estimated at ZZ bn square feet u
M
2
• With the growing IT/ITES and retail sectors in India,
positive
Sector wise market share (2007) SA
the market for facilities management services looks 0
2007 2008 2009 2010e 2011e 2012e
Organized vs. unorganized split (2009)
T mn square feet ZZ bn square feet
Sector 2
e% g%
Sector 3 d% b% Sector 1
Organized
c% f% Unorganized
Others
Source:
FACILITIES MANAGEMENT MARKET – INDIA.PPT 4

5. Drivers & Challenges
Challenges
Drivers
Availability of manpower
Growing real estate and property
management market Large unorganized segment
Growth in BPO, IT and ITeS sectors
Boom in retail sector
FACILITIES MANAGEMENT MARKET – INDIA.PPT 5

6. Trends - Summary
Evolving project
management and general
contracting services
Trends
Training and certification
Variations in pricing and
courses specific to facilities
mark up
management sector
FACILITIES MANAGEMENT MARKET – INDIA.PPT 6

7. Foreign players in India (1/3)
Company Business Description
Company 1 • Indian subsidiary of X, a global real estate services firm
• Provides services like managing office, industrial, technical, manufacturing, critical
LE
environments etc.
• Had presence in Y cities in India and covers around Z mn square feet area
MP
• The total strength is over U employees
• The first independent real estate consultancy to enter India in 19- -
Company 2
A
• Provides services in Strategic Consulting, Valuations/Appraisals, Agency Services, Asset
S
Services and Project Management and Facilities Management
• Headquartered in Delhi an d offices in Mumbai, Bangalore, Chennai, Hyderabad, Kolkata and
Pune, presence in T cities across India
• They employ around U professionals in India
• Has a portfolio of about V mn square feet of space under facilities management
Company 3 • Privately held real estate services global firm
• Started operations in India in 19- -
• Provides various real estate services including facilities and property management services
like maintenance, construction, procurement, regulatory compliance etc.
• Total employees strength is over W with offices in New Delhi, Mumbai, Bangalore, Chennai,
Hyderabad, Kolkata and Pune
Source:
FACILITIES MANAGEMENT MARKET – INDIA.PPT 7

8. Thank you for the attention
The Facilities Management report is a special feature from Research on India.
For more detailed information or customized research requirements please contact:
Gagan Uppal Gaurav Kumar
Phone: +91 22 4098 7530 Phone: +91 33 4064 6214
E-Mail: gagan.uppal@netscribes.com E-Mail: gaurav.kumar@netscribes.com
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FACILITIES MANAGEMENT MARKET – INDIA.PPT 8