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Social Media: What’s the
Point of 2.0?

ORS Brown Bag Session
              g
September 22, 2011

Krista Jensen
Knowledge Mobilization Officer
Social Media


 Social Media is defined as "a group of Internet
                             a
based applications that build on the ideological
 and technological foundations of Web 2.0, and
that ll
th t allow th creation and exchange of user-
           the    ti     d    h      f
                        generated content
                                  content”

Kaplan, A. M., & Haenlein, M. (2010).Users of the world, unite! The challenges and
opportunities of social media. Business Horizons,53(1), 59-68
                                                                                     2
Social Media: Web 1.0 vs. Web 2.0




        http://www.sizlopedia.com/2007/08/18/web 10 vs web 20 the visual
        http://www.sizlopedia.com/2007/08/18/web-10-vs-web-20-the-visual-
        difference/

                                                                            3
Social Media: 4 Cs of Social Media




   http://webbiquity.com/social-media-marketing/the-four-cs-of-social-media-marketing/




                                                                                         4
Social Media Landscape




                         5
Social Media Tools for Collaboration




                                       6
Blogging with Wordpress




                          7
Blogging with Wordpress
Highlights
• Allows you to share stories and information with
  wider audience
• Way to promote your services, events and activites
• Wordpress.com is free, web accessible and easy to
  use

Tips:
• I f
  Information you would put into a newsletter can go
           ti        ld t i t          l tt
  into a blog
• Ai f at least one post a week
  Aim for t l   t        t       k
                                                       8
Microblogging with twitter




                             9
Microblogging with twitter
Highlights
• Send out short (140 character) messages called tweets
• Allows you to share updates, opinions, resources and
  information with followers
• Good way to connect with other people with shared interests
  and build communities of practice


Tips:
• Use a URL shorten like http://bit.ly/ to save on characters in
  your ttweets and track who clicks on your li k
             t   d t k h li k                 links
• Back up your tweets regularly with TweetBackup
  http://tweetbackup.com
  http://tweetbackup com
• Aim for at least one tweet a day
                                                                   10
Collaborative Online Platform othree.ca




                                          11
Collaborative Online Platform othree.ca
Highlights
• Suite of social media tools including:
                                      g

       •Document sharing             •Member profiles
       •Wikis
        Wikis                        •Forums
                                      Forums
       •Blogs                        •Events Calendar

• Free for researchers and their partners
• Software developed by Canadian company (IGLOO), so data
  is stored in Canada

Tip:
• A collaborative platform like this great for collaborative
  research projects
                                                               12
Social Bookmarking with delicious




                                    13
Social Bookmarking with delicious
Highlights
• Allows you to save and tag your favourite websites
• Makes your ffavourites accessible on any computer
• Uses tagging to categorize and organize
• Share your favourites with others on your website or blog
                             others,
  through RSS or by embedding
• Can be used to create a library of online resources
                                y


Tip:
• Other similar sites are http://www.stumbleupon.com ;
  http://digg.com ; http://www.reddit.com/


                                                              14
Tips for Using Social Media

• Develop a social media strategy to help guide you and avoid
  “shiny object” syndrome

• Think about which tools you will use for various purposes, eg.
  Wordpress for blogging, delicious for sharing resources
                 blogging                        resources,
  eventbrite to manage events, linkedin to connect with
  professionals

• Don’t feel that you have to use every tool, especially at the
  beginning.
  beginning Start by picking a few tools that suit your goals and
  use them well



                                                                15
Tips for Using Social Media

• Try to use the same username across various tools and sites
  and develop a common look and feel

• Think about how you are going to measure and evaluate
  success before you start

• Remember that this does take time and resources

• Have fun with it!




                                                            16
Additional Resources
Bit.ly http://bit.ly
    • URL shortener that lets you track who clicked on your links and creates a
      QR code for your shortened link that you can add to print materials

Cambridge Community Television www.slideshare.net/cctvcambridge
  • Good presentations on how to develop a social media strategy

The Conversation Prism www.theconversationprism.com
  • Visual of many social media tools for various purposes

NameChk http://namechk.com/
  • Let’s you see if your username is available on social networking sites

Online Database of Social Media Policies
    http://socialmediagovernance.com/policies.php
  • Links to over 175 social media policies and guidelines in use by various
    organizations, including many universities
                                                                               17
Additional Resources
SlideShare www.slideshare.net
   • Post your presentations online and allows you to embed them on your
     website

TweetBackup http://tweetbackup.com
  • Twitter doesn’t archive tweets but you can backup your tweets and export
    them to Excel with this tool

TweetChat http://tweetchat.com/
  • Allows you to have a tweetup a kind of twitter “conference call” using
                         tweetup,                              call”,
    hashtags. This tool with show only conversations with your chosen
    hashtag

TweetStats http://tweetstats.com
  • Show some statistics and analytics on your tweets. Also can create a word
    cloud of all the words you tweet
                           y

                                                                             18
Additional Resources
Twuffer http://twuffer.com/
  • Allows to you schedule in tweets for a later time. Good to use if you are
    going to be away or plan to tweet daily about a resource eg
                                                     resource, eg.
    ResearchSnapshots

Vanderbilt University Social Media Handbook
    http://web.vanderbilt.edu/resources/social-media-handbook/
    htt // b       d bilt d /          /   i l   di h db k/
  • Very good resources on how to create a social media strategy and how
    to start using various tools

YorkU’s Social Media Guidelines
    http://www.yorku.ca/ycom/socialmedia/SocialMediaGuidelines2010_R5.
    pdf
  • Guidelines for setting up YorkU affiliated social media sites such as
    facebook and twitter


                                                                            19
Krista Jensen
kejensen@yorku.ca
kejensen@yorku ca

Website
http://www.researchimpact.ca
O3 Space
http://researchimpact.othree.ca
Mobilize This! Blog
http://researchimpact.wordpress.com
twitter
t itt
http://twitter.com/researchimpact
delicious
http://delicious.com/researchimpact

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Social Media: What's the point of 2.0?

  • 1. Social Media: What’s the Point of 2.0? ORS Brown Bag Session g September 22, 2011 Krista Jensen Knowledge Mobilization Officer
  • 2. Social Media Social Media is defined as "a group of Internet a based applications that build on the ideological and technological foundations of Web 2.0, and that ll th t allow th creation and exchange of user- the ti d h f generated content content” Kaplan, A. M., & Haenlein, M. (2010).Users of the world, unite! The challenges and opportunities of social media. Business Horizons,53(1), 59-68 2
  • 3. Social Media: Web 1.0 vs. Web 2.0 http://www.sizlopedia.com/2007/08/18/web 10 vs web 20 the visual http://www.sizlopedia.com/2007/08/18/web-10-vs-web-20-the-visual- difference/ 3
  • 4. Social Media: 4 Cs of Social Media http://webbiquity.com/social-media-marketing/the-four-cs-of-social-media-marketing/ 4
  • 6. Social Media Tools for Collaboration 6
  • 8. Blogging with Wordpress Highlights • Allows you to share stories and information with wider audience • Way to promote your services, events and activites • Wordpress.com is free, web accessible and easy to use Tips: • I f Information you would put into a newsletter can go ti ld t i t l tt into a blog • Ai f at least one post a week Aim for t l t t k 8
  • 10. Microblogging with twitter Highlights • Send out short (140 character) messages called tweets • Allows you to share updates, opinions, resources and information with followers • Good way to connect with other people with shared interests and build communities of practice Tips: • Use a URL shorten like http://bit.ly/ to save on characters in your ttweets and track who clicks on your li k t d t k h li k links • Back up your tweets regularly with TweetBackup http://tweetbackup.com http://tweetbackup com • Aim for at least one tweet a day 10
  • 12. Collaborative Online Platform othree.ca Highlights • Suite of social media tools including: g •Document sharing •Member profiles •Wikis Wikis •Forums Forums •Blogs •Events Calendar • Free for researchers and their partners • Software developed by Canadian company (IGLOO), so data is stored in Canada Tip: • A collaborative platform like this great for collaborative research projects 12
  • 13. Social Bookmarking with delicious 13
  • 14. Social Bookmarking with delicious Highlights • Allows you to save and tag your favourite websites • Makes your ffavourites accessible on any computer • Uses tagging to categorize and organize • Share your favourites with others on your website or blog others, through RSS or by embedding • Can be used to create a library of online resources y Tip: • Other similar sites are http://www.stumbleupon.com ; http://digg.com ; http://www.reddit.com/ 14
  • 15. Tips for Using Social Media • Develop a social media strategy to help guide you and avoid “shiny object” syndrome • Think about which tools you will use for various purposes, eg. Wordpress for blogging, delicious for sharing resources blogging resources, eventbrite to manage events, linkedin to connect with professionals • Don’t feel that you have to use every tool, especially at the beginning. beginning Start by picking a few tools that suit your goals and use them well 15
  • 16. Tips for Using Social Media • Try to use the same username across various tools and sites and develop a common look and feel • Think about how you are going to measure and evaluate success before you start • Remember that this does take time and resources • Have fun with it! 16
  • 17. Additional Resources Bit.ly http://bit.ly • URL shortener that lets you track who clicked on your links and creates a QR code for your shortened link that you can add to print materials Cambridge Community Television www.slideshare.net/cctvcambridge • Good presentations on how to develop a social media strategy The Conversation Prism www.theconversationprism.com • Visual of many social media tools for various purposes NameChk http://namechk.com/ • Let’s you see if your username is available on social networking sites Online Database of Social Media Policies http://socialmediagovernance.com/policies.php • Links to over 175 social media policies and guidelines in use by various organizations, including many universities 17
  • 18. Additional Resources SlideShare www.slideshare.net • Post your presentations online and allows you to embed them on your website TweetBackup http://tweetbackup.com • Twitter doesn’t archive tweets but you can backup your tweets and export them to Excel with this tool TweetChat http://tweetchat.com/ • Allows you to have a tweetup a kind of twitter “conference call” using tweetup, call”, hashtags. This tool with show only conversations with your chosen hashtag TweetStats http://tweetstats.com • Show some statistics and analytics on your tweets. Also can create a word cloud of all the words you tweet y 18
  • 19. Additional Resources Twuffer http://twuffer.com/ • Allows to you schedule in tweets for a later time. Good to use if you are going to be away or plan to tweet daily about a resource eg resource, eg. ResearchSnapshots Vanderbilt University Social Media Handbook http://web.vanderbilt.edu/resources/social-media-handbook/ htt // b d bilt d / / i l di h db k/ • Very good resources on how to create a social media strategy and how to start using various tools YorkU’s Social Media Guidelines http://www.yorku.ca/ycom/socialmedia/SocialMediaGuidelines2010_R5. pdf • Guidelines for setting up YorkU affiliated social media sites such as facebook and twitter 19
  • 20. Krista Jensen kejensen@yorku.ca kejensen@yorku ca Website http://www.researchimpact.ca O3 Space http://researchimpact.othree.ca Mobilize This! Blog http://researchimpact.wordpress.com twitter t itt http://twitter.com/researchimpact delicious http://delicious.com/researchimpact