I have been searching for an employment opportunity like this one that combines my continuing education with practical experience in hospitality industry. My goal is not just to work in to a hotel but to build confidence and skills to work with other staff including different nationalities. Through my working experience thus far, I have found the method of facilitating rather that dictating to be highly beneficial style of working in a hospitality industry. I have come to realize how vital good customer service is in the preparation for young people to achieve success in all endeavours set before them.
If you would like to discuss my qualification. Please contact me at your convenience to set up a meeting so that we may discuss in greater how my qualification would best meet the need of your hotel industry. You can reach me at 0910-964-7374 / 0932-851-0972 / 0927-478-9668. I can also reach by email at jerns12@gmail.com
1. CV: Renz Robert Eusebio Salvador Page 1 of 7
Renz Robert Eusebio Salvador
Professional Teacher: PRC License No.: 1047825
26-D. Old J.P. Rizal, Calumpang Marikina City, Metro Manila
Nagmisahan, Cuyapo, Nueva Ecija (Provincial Address)
Casat, Bayombong, Nueva Vizcaya (Provincial Address)
Pulong Bulo, Angeles, City, Pampanga (Provincial Address)
Email: jerns12@gmail.com / rres.phccasappasig@gmail.com
CP#: +63906-359-5327 (Globe)
+63932-851-0972 (Sun)
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To use my skills and experience and thereby to promote a positive atmosphere, and higher
quality education among trainees. Seeking a challenging and responsible position to use my
abilities and experience effectively and efficiently for trainees and to have a personal
acquisition for learning and developing new skills.
WORK EXPERIENCES
College of Arts & Sciences of Asia & the Pacific
Program Head Coordinator
Hospitality & Tourism Management
Pasig City Main Campus
L2 C5A CASAP Bldg. Marcos Highway Santolan Pasig City,
Tel # (02) 261-3711 / (02) 647-5011
November 7, 2011 – Present
Polytechnic University of the Philippines
(University Lecturer)
Sta. Mesa Manila
November 4, 2013 – Present
ABE International Business College
“A member of the AMA Educational System”
(HRM & Tourism Department)
Caloocan City Campus
The Big Orange Building. 328
EDSA Caloocan City, Metro Manila
Tel # (02) 367-1413
June 2010 - October 2012
Duties and Responsibilities
In charge with the over-all academic concern of the college such as application to CHED and TESDA.
Involved in the decision making of the over-all school operations in the academic department.
Established and enforced rules for behavior and procedures for maintaining order among the students
for whom they are responsible.
Observed and evaluated students' performance, behavior, social development, and physical health.
Prepared materials and classrooms for class activities
Adapted teaching methods and instructional materials to meet students' varying needs and interests.
Planned and conducted activities for a balanced program of instruction, demonstration, and work
time that provides students with opportunities to observe, question, and investigate.
Instructed students individually and in groups, using various teaching methods such as lectures,
discussions, and demonstrations.
Established clear objectives for all lessons, units, and projects, and communicate those objectives to
students.
2. CV: Renz Robert Eusebio Salvador Page 2 of 7
College of Arts & Sciences of Asia & the Pacific
CONTACT CENTER SERVICES NCII- TRAINER
TESDA Affiliated Training Program
November 7, 2011 – Present
Duties & Responsibilities
Map out training plans, design and develop training programs.
Choose appropriate training methods per case (simulations, mentoring, on the job training,
professional development classes etc)
Market available training opportunities to employees and provide necessary information
Conduct organization wide needs assessment and identify skills or knowledge gaps that need to be
addressed
Use accepted education principles and track new training methods and techniques
Design and prepare educational aids and materials
Assess instructional effectiveness and summarize evaluation reports determining the impact of training
on employee skills and how it affects KPIs
Partner with internal stakeholders and liaise with matter experts regarding instructional design
Maintain updated curriculum database and training records
Provide train-the-trainer sessions for internal subject matter experts
Manage and maintain in-house training facilities and equipment
Assist the trainee on the preparation of the Contact Center Services NCII Assessment.
College of Arts & Sciences of Asia & the Pacific
FOOD & BEVEREGE SERVICES NCII- TRAINER
TESDA Affiliated Training Program November 7, 2011 – Present
Duties and Responsibilities:
• Assist in the design and development of learning materials and instructional theory and practice
•Take a leading role in the development and implementation of beverage training programs.
•Plan, lead, and facilitate classes at the home office and in the field on operations, beverage
initiatives, and new learning offerings.
•Facilitate training program needs analysis for operational initiatives such as beverage, new
products, and operational procedures
•Evaluate beverage and other shop equipment in order to determine learning curves and
training obstacles (availability of tools & equipments)
•Design, deliver, and evaluate training and development programs by utilizing blended
learning methods (instructor-led, e-learning, video, etc.) to support corporate initiatives
•Develop training manuals, multimedia visual aids, and other educational materials for all
operations enhancement strategies
•Travel as needed for different campus) and other training needs in the field
•Provide performance improvement consulting to managers and program participants
•Develop testing and evaluation systems to measure training outcomes
•Analyze training needs to develop new training programs or modify and improve existing programs.
•Participate in special projects as required.
Assist the trainee on the preparation of the Food and Beverage NCII Assessment.
3. CV: Renz Robert Eusebio Salvador Page 3 of 7
Housekeeping & Front Office In-House Lecturer
* New York Hotel EDSA-Cubao Quezon City ON-CALL
* New York Hotel Miami-Cubao Quezon City
Administer training on the pre-set up of a room bed, identifying bed linens to be used on
each type of set up based on the prescribe standards.
Help the student to identify different tools and equipment being used on the housekeeping.
Assist the trainee on the preparation of the Housekeeping NCII & Front Office NC II
Assessment from TESDA.
TESDA Affiliated National Certificate Level II & III Holder.
Certificate No.
Commercial Cooking
Cookery NCII (Migrated Training Regulation) 15130662046700
Housekeeping NCII (Migrated Training Regulation)
Tour Guiding NC II (Migrated Training Regulation)
Contact Center Services NCII (Migrated Training Regulation)
Food & Beverage Services NCII (Migrated Training Regulation)
Food & Beverage Services NCIII (Migrated Training Regulation)
(Restaurant & Coffee Shop)
TESDA: TRAINING METHODOLOGY I
BPO: Business Processing Outsourcing
EGS: Expert Global Solution
NCO Group of Company Inc. November 28, 2009 - December 16, 2012
APAC Customer Services Inc.-MEDCO,
Araneta Center, Cubao Quezon City
Awarded as the MEDCO’s Finest for six (6) consecutive month
TOP Performing Customer Service Representative
100% on KPI (Key Performance Indicator)
Pharmacy Services, and Incubated Team for Member Service Representative, Inbound
Provide effective and timely resolution of a range of pharmacist and member inquiries.
Strive for one-call resolution of patient issues.
Complete ongoing training to stay abreast of product, service and policy changes.
Exercise strong interpersonal communication skills with callers and department personnel.
4. CV: Renz Robert Eusebio Salvador Page 4 of 7
EDUCATIONAL ATTAINMENT
Eulogio “AMANG” Rodriguez Institute of Science & Technology
Master of Arts in Industrial Education:
Major in Hotel & Restaurant Management (MAIE-HRM)
(Completed
Academics
Requirements)
Lyceum of the Philippines University- Intramuros Manila
Master of International Hospitality Management (MAIHM)
(Units Earned)
Nueva Vizcaya State University
Bayombong, Main Campus
Bachelor of Science in Home Technology
Major in: Home Technology Education
Minors in: Food and Nutrition
Garment Technology
April 2008
(G.W.A- 1.79)
Casat National High School
Casat Bayombong Nueva Vizcaya
5th Class-
Honourable
Mention
Casat Elementary School
Casat Bayombong Nueva Vizcaya
CERTIFICATE’S & SEMINAR’S ATTENDED
Certificates & Seminars Location Date____
Licensure Examination for Teachers
Professional License No.: 1047825
Board Passer
1st Take (Tugegarao-Cagayan) April 2008
Winning Personality in the Competitive
World Topic: Communication
Enhancement Towards
Personality Development
-GUEST SPEAKER-
Polytechnic University
of the Philippines
Paranaque Campus
September 26, 2015
“TOURISM & HRM: Personality
Development & Customer Relations”
-GUEST SPEAKER-
Ramon Magsaysay
Technological University
Iba Main-Campus
College of Tourism, Home, Hotel &
Restaurant Management (CTHHRM)
December 17, 2014
2 Days: Leadership Training 7 Seminar
“ How to be a Leader”
New York Hotel
Miami Branch
Cubao, Quezon City
June 20-21, 2016
MISS TOURISM PHILIPPINES 2016
Promoting Tourism thru Beauty, Arts, & Culture
OFFICIAL TABULATOR
Newport Performing Arts Theater
Resorts World Manila
May 28, 2016
Leveling Up Towards the Goal for Global
Competitiveness and Excellence through
Sustainable Training
CASAP-Rodriguez Campus
San Jose, Rodriguez Rizal
May 25-28, 2016
Four (4) days
Seminar & Workshop
Work Ethics & Performance
Enhancement Seminar
Dr. Armando T. Laguimun
Guest Speaker:
New York Hotel
Miami Branch
September 2, 2015
5. CV: Renz Robert Eusebio Salvador Page 5 of 7
Outcome Based Workshop & Training
Ms. Ruth A. Alido of PNU Manila
TVET Trainers ‘Congress
Sponsored by: TESDA-National Capital Region
Guest Speaker: Sec. Joel J. Villanueva
Polytechnic University
of the Philippines
Paranaque Campus
Club Filipino Greenhills,
San Juan
June 5, 2015
February 18, 2015
CASAP Campus Sayaw & Cosplay Competition
-Over-All-Event Manager-
SM Marikina-Activity Center February 6, 2015
Bartending, Flairing & Mixology
-Event Manager-
CASAP Banquet Hall December 19, 2014
Council of Hotel & Restaurant Educator of the
Philippines (COHREP-Region III)
‘Hospitality Education, Issues & Concerns: CMO No. 17
s. 2012 & ASEAN MRA 2015: Understanding CATC
Olongapo City Convention Center,
Olongapo City, Zambales
November 18, 2014
Understanding Educational Challenges Through
Legal Provisions
EARIST FEGSSC Manila
Graduate School
October 18, 2014
Current Trends in Educational Practices EARIST FEGSSC Manila
Graduate School
October 11, 2014
EdukCircle International Center for
Communication Studies
(7th EdukCircle International Convention on
Tourism & Hospitality)
“Sustaining Development & Management
in the Service Sector”
PANELIST
AFP Theater, Camp Aguinaldo
Quezon City
September 21, 2014
“CULINARY ARTS COURSE”
Certificate of Completion
CASAP Pasig May 19, 2014
Hospitality Industry Immersion
(Certificate of Completion)
ASTORIA Hotel
Pasig City
January 25,26
31 2014
NC II Food & Beverages Services Hands-On International Services Inc.
San Juan City
February 01, 2014
“Leadership & Coaching Workshop of
Pacific Starr Alliance Corp.”
Conducted by: Visions & Breakthrough
International Inc.
85th Place, Calumpang, Marikina
City January 11, 2014
International Center for Communication Studies
(7th EdukCircle International Convention on
Tourism & Hospitality)
“A Focus on Marketing & Advertising Strategies”
AFP Theater, Camp Aguinaldo
Quezon City
September 21, 2013
Training Methodologies Level 1
TESDA
National TVET Training Academy
Marikina City
May 15-31, 2013
NTTA: Conduct Competency Assessment National TVET Training Academy
Marikina City
May 30, 2013
NTTA: Facilitate Learning Sessions National TVET Training Academy
Marikina City
May 29, 2013
NTTA: Plan Training Session National TVET Training Academy
Marikina City
May 27, 2013
NTTA: Utilize Electronic Media in
. Facilitating Training
National TVET Training Academy
Marikina City
May 19, 2013
6. CV: Renz Robert Eusebio Salvador Page 6 of 7
NTTA: Maintain Training Facilities National TVET Training Academy
Marikina City
May 17, 2013
National Certificate II Housekeeping
Bowline Assessment Center
Marikina City
January 2013
Trainers Methodology 1 Program
For the IT-BPO Industry
University of Makati December 2012
NC II- Commercial Cooking Blue Horizon Assessment Center
Ermita. Manila
December 2012
BAR Familiarization TGI Friday’s
(Trinoma Branch)
December 2012
24th Career Counseling & Guidance Fair Philippine Trade Training Center
Pasay City
September 13 & 14,
2012
SYMPOSIUM: “Beauracy & Balance: The Impact to
Good Governance”
Hon. Sen. Mirriam Defensor Santiago
EARIST FEGSSC Manila
Graduate School September 8, 2012
Hotelinx Suites Training ABE International Business College
California Garden Square,
Libertad St., Mandaluyong City
June 6-8, 2012
“Strengthening Human Relations Towards
Professional Maturity”
EARIST Graduate School
Prajetto Hills Resort & Convention
Hall, Sampaloc Tanay, Rizal
May 11, 2012
“Flower Design for All Occasions”
“Techniques in Flower Designs” & Landscaping &
Flower Arrangement Entrepreneurships”
ABE International Business College
Big Orange Bldg. Caloocan City,
February 24, 2012
Food Safety and Sanitation Seminar
Johnny Rockets
Timog Branch, Quezon City November 18, 2011
New Faculty Orientation
&Classroom Management
AMA Computer University
Quezon City Main Campus
May 19 & 20, 2011
BAR Familiarization TGI Friday’s
(Trinoma Branch)
March 18, 2011
3rd Annual ABE HRM Skills Competition
(CHEFS ON PARADE)
Makati Park and Garden,
Makati City
March 8, 2011
Current Issues in Tourism Industry & Hospitality
Seminar
ABE International Business College
Big Orange Bldg. Caloocan City
January 25, 2011
___________________________________________________________________
PERSONAL PROFILE
Age : 29 y/o Sex : Male
Civil Status : Single Nationality : Filipino
Birthday : October 1, 1986 Religion : Roman Catholic
Birth Place : Cuyapo, Nueva Ecija Height : 5’6
Fathers Name : Robert Salazar Salvador Weight : 50 kg.
Mothers Name : Carmen Manlapig Eusebio
Languages/Dialect Spoken: English, Tagalog, Ilokano,
7. CV: Renz Robert Eusebio Salvador Page 7 of 7
MEMBERSHIP & AFFILIATIONS:
UFTE : Union of Filipino Tourism Educators**
EdukCircle : EdukCircle International Center for Communication Studies*
COHREP : The Council of Hotel & Restaurant Educators of the Philippines**
AAHRMEI : Association of Administration in Hospitality, Hotel, & Restaurant
Management Educational Institution**
HRAP : Hotel & Restaurant Association of the Philippines***
ARAHE : Asian Regional Association for Home Economics***
PHEAI : Philippine Home Economics Association, Inc.***
*Regular Member **Associate Member ***Membership on Process
PPCRV: Parish Pastoral Council for Responsible Voting- Team Leader- Poll Watcher
Diocese of Bayombong, Bayombong Nueva Vizcaya
Official Tabulator: MISS TOURISM PHILIPPINES 2016
Vice President for External Affairs: Federation of EARIST Graduate School Student Council
Class Representative: Federation of EARIST Graduate School Student Council
President: Society for Master of Arts in Industrial Education major in HRM.
Adviser: Federation of Hotel and Restaurant Management & Tourism Students (FOHRMATS-CASAP)
_______________________________
Renz Robert Eusebio Salvador
Professional Teacher
PRC License No.: 1047825