Shanda Maloney is the UFC Social Media Director. She has over 16 years of marketing experience in telecommunications, radio, and sports. Her presentation discusses best practices for using social media to engage audiences, including understanding your audience, creating shareable content, identifying influencers, and using analytics tools. She provides an example of how identifying celebrity influencers and engaging with them helped the UFC gain 26,000 new followers and 60,000 new Facebook likes on fight night. She encourages attendees to rinse and repeat this process of identifying influencers, creating content, engaging audiences, and breaking records.