1. B. RAYMON HUNG, CFPIM, CIRM
871 Woodhollow Lane Link to Ray Hung’s Linkedin 847-541-5179
Buffalo Grove, IL 60089 rhung@kpeconsulting.com
ERP IMPLEMENTATION AND SUPPORT
Consulting | Support | R&D | Project Management
Software Development Professional with extensive experience in Manufacturing, Warehousing and
Automated Data Collection. Career spans expertise across over 100 system implementations. Expert in
various ERP packages, including PeopleSoft, Microsoft, Oracle, MANMAN and others. Demonstrated
success in various areas in software development and delivery, including Consulting, Support, R&D and
Marketing. Recognized performer; voted Consultant of the year at PeopleSoft, and Instructor of the year
by APICS Chicago Chapter. Expertise:
ERP Implementation Supply Chain Management Software Implementation
Manufacturing Advanced Planning Purchasing
Order Management E-procurement CRM
Forecasting Data Collection PeopleSoft
Dynamics AX Oracle E-Business Suite Project Management
Business Analysis Business Process Improvement Business Intelligence
User Acceptance Testing IT Management Integration
SDLC PeopleTools Help Desk Support
PROFESSIONAL EXPERIENCE
KEY PERFORMANCE ENHANCERS LLC, Buffalo Grove, IL 2005 –
Presen t
President/Owner/Consultant
Launched consulting firm to help customers implement Supply Chain systems using PeopleSoft or
Microsoft Dynamics AX. Expertise provided: Fit/Gap, System Implementation, Development, Production
Support and Project Management Market focus: Manufacturing, Distribution, Health Care, and Utilities.
• Share my experience by serving as SCM (Supply Chain Management) implementation lead
• Specialized in design and development of external interfaces:
Planning systems: JDE Numetrix, Oracle ASCP
Healthcare systems: EPIC, Omnipoint, AtPar, GHX EDI
• Participated in various Peoplesoft upgrade projects to version 9.x
MICROSOFT CORP, Redm on d, Washingt o n 2013
– 2014
Senior Program Manager
Key member of the Customer Implementation Readiness team responsible for Microsoft Dynamics AX
ERP offering to the mid-market customers, with focus on Supply Chain Manufacturing, Warehousing and
Retail Distribution.
• Helped improve overall experience in Dynamics AX implementation, with focus on Supply Chain
Manufacturing, Warehousing and Retail Distribution
• Served as Subject Matter Expert to development team to identify opportunities and direct focus on
‘real life’ business issues
• Helped partners and customers identify and solve implementation issues, and
• Participated in testing of the AX2012 CU6, CU7, R3 and CU8 releases
ORACLE CORPORATION, Redwood Shores, California 1996
– 2005
Leading supplier of Enterprise Resource Planning (ERP) systems.

2. B. Raymon Hung , Page 2
Sr. Principal Consultant
Diverse responsibilities in Consulting, Project Management, Development, and Global Support.
• Delivered Project Management and Implementation Consulting at various clients, including the first
6 customers to go-live with PeopleSoft Supply Chain and Manufacturing.
• Development Manager for the Flow Production, Warehouse Management, and other modules of
the PeopleSoft suite of products.
• Head Instructor of the PeopleSoft Consultant Manufacturing Boot Camp
• Support Case Analyst at the Global Support Center.
• Participated in release testing and beta implementations.
INTERMEC CORPORATION, Chicago, Illinois 1991
– 1996
Leading supplier of industrial data collection systems.
Sr. Systems Consultant
Role spanned responsibilities in both technical marketing and customer support. Managed support of the
National Account Program, to develop marketing relationship with ERP software vendors including Oracle,
PeopleSoft, Computer Associates, SAP, Andersen Consulting, etc. Additionally, provided Pre- and post-
sales support of clients in data collection system implementation.
• Assisted partners in developing Systems Integration Packages (SIPs) that enabled customers to
interface Intermec bar coding with ERP software.
• Provided product rollout support; developed marketing collateral, product training and customer
visits.
• Assisted clients on requirements definition, cost justification, system design and implementation
schedule.
• Managed projects to ensure that projects are implemented on-time and within budget.
R. HARRIER AND ASSOCIATES INC., Gree nwood, Indiana 1990
– 1991
Consultant
RHA Inc. is a consulting firm specializing in strategic management consulting and MRP II (Manufacturing
Resource Planning) implementation services. My Duties included package selection, project management
and implementation support
INFOLINK CORPORATION, Northbrook, Illinois 1984
– 1990
Director of Marketing Support
Infolink is a systems integrator and hardware producer for solutions in manufacturing. Responsible for both
marketing and customer service.
• Managed the Shop Floor Information System (SFIS), Time and Attendance, and MRP II product
lines.
• Supervising Marketing Support, Technical Services, and Quality Assurance departments.
• Coordinated activities with hardware and software marketing partners.
• Consulted with clients and prospects on business problem solutions.
• Managed system implementations by coordinating manufacturing, engineering, field service and
customer activities.
• Provided post-sales support including applications development, user training, and system
installation and served as post-installation sales representative for services such as consulting,
maintenance, and system upgrade.
ERP PACKAGE EXPERIENCE
PeopleSoft Microsoft Dynamics AX MANMAN Oracle EBS
Cincom Computer Associates Cullinet MAPICS

3. B. Raymon Hung , Page 3
Escom Dunn & Bradstreet(MSA) Copics
RECOGNITIONS AND AWARDS
Certified in Production and Inventory Control at the fellow level (CFPIM) by the American Production and
Inventory Control Society (APICS).
Most Valuable Consultant, PeopleSoft Consulting
Participation in ISO9000 Quality Certification for PeopleSoft Rapid Applications Development group
Chapter President, APICS Chicago Chapter 1997-1998
Instructor of the Year, APICS Chicago Chapter
President’s Club, Intermec Corporation.
Ohio University Fellowship.
PRESENTATIONS GIVEN
Flow Manufacturing Implementation, Flow Forum, 2000
PeopleSoft Flow Production, PeopleSoft Connect User Conference, 1999
Implementing PeopleSoft Planning, PeopleSoft Connect User Conference, 1998
Production and Enterprise Planning, PeopleSoft PGS National Conference, 1996-1999
APICS Certification, APICS Chicago, 1997
Automated Data Collection Overview and Cost Justification, APICS National Conference 1996
Various topics, Oracle Users Group, 1994-1996
Various topics, Cincom Users Group, 1986-92
Various topics, D&B Users Group, 1985-1992
Automated Data Collection, APICS Mid-America Conference 1990
Various topics, Cullinet Users Group, 1985-1986
FOREIGN LANGUAGE: Chinese