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Vistaar Finance Service ltd.
Presented To :- Prof. Siddiq Aazam
Presented by :- Ravi Verma
Microfinance industry
Industry profile
 Vistaar is a commitment by two entrepreneurs and over
2000 employees who believe that by supporting and
creating new economic opportunities for deserving small
business women and men, lives can be enriched and
communities can be transformed. The company focuses
on the missing middle segment, which is not effectively
served by the formal financial system. The objective is
to make finance available at a reasonable cost and
deliver in a transparent manner. In the process, Vistaar
aims to continuously attract mainstream capital and
human resources to serve these chosen segments who
are the backbone of India’s vibrant economy.
Overview
 Managing Director & Chief Executive Officer –
Mr. Ramakrishna Nishtala
 HQ- Bengaluru
 Portfolio 1146cr
 Branches in India 207
 Active customer 71874
 Annapurna Microfinance Pvt Ltd
 Arohan Financial Services Pvt Ltd
 Asirvad Microfinance Pvt Ltd
 Bandhan Financial Services Pvt Ltd
 BSS Microfinance Pvt Ltd
 Cashpor Micro Credit
 Disha Microfin Pvt Ltd
 Equitas Microfinance Pvt Ltd
 ESAF Microfinance and Investments Pvt Ltd
 Fusion Microfinance Pvt Ltd
Compitetore
VISION
 Our Vision is to be catalyst to the underserved so that they
can achieve greater economic and social well-being.
Specifically we offer a full range of financial services
customized to fulfill their every business requirement and
move them into the mainstream
MISSION
 We shall achieve our vision by deeper understanding of
specific customer segments, to fulfill their financial needs
through customized products and simple processes
Mission & vision
 Customer centricity
Our products, processes and people will focus on enhancing the economic
output of our customers` enterprises.
 Transparency
We shall provide all the required information to customers, employees and
other stakeholders.
 Ethics
We will be ethical in our interactions with customers, colleagues and
associates.
 Team work
We will display exemplary team work towards meeting
organizational goals.
Core values
 Elevar equity
 Omidyar network
 Saama capital
 westbridge
Investors
 Small business hypothecation loan(SBHL)
 Small business mortgage loan(SBML)
 Bill discounting
 Equipment finance
Product
 Education and Experience:
 Graduation or Diploma or any equivalent qualification
Minimum experience of 3 years in Banks/MFI/NBFC
lending.
 Responsibilities:
 Achieving targets through continuous monitoring and
building of the branch team. Also conducting daily meetings,
coordinating departments including Business, Credit / Risk,
Operations, ensuring complete customer satisfaction at the
branch, monitoring portfolios to contain delinquency
symptoms and lead flows.
BRANCH MANAGER
 Education and Experience:
 A graduate with 4-5 years total experience in credit
function with 2-3 years or more relevant experience in
credit approval in consumer finance (LAP/Personal
loan/Mortgage/Auto/2W/Consumer Durable) in
NBFC/Banks. Experience in underwriting business
loan/LAP (Above Rs.5 lacs) would be preferable.
Credit Manager
 Education and Experience:
 Graduate (B.Com Preferred)
1 year in an Operations Role in an NBFC/MFI/Bank
including cash handling of a branch.
 Responsibilities:
 Various Register Maintenance, filing of bookings from login
to disbursement, receipt book management, branch
administration - petty cash, vault management, local cheques
and various other customer related work
Operations Officer
 Education and Experience:
 10+2 level and above
Minimum experience of 1 year in in banks/MFI/NBFC
lending. However, freshers are hired for CRO Trainee profile.
 Responsibilities:
 Achieving the given target within time limits. Attending the
leads, explaining about the products, procedure and benefits.
Initial screening of customers, collection of documents,
inspection of their properties and co-ordination between
customers and branch officials for sanction and
documentation. Portfolio monitoring, management and
reporting.
Customer Relationship Officer
 Education and Experience:
 Graduate
1-3 years of experience required in financial services preferably
NBFCs/Banks. Experience in Collections and Recovery is essential.
 Responsibilities:
 To ensure maximum Collections and Recoveries.All Customers to be
followed up and visited for Collections. Monthly Resolution and
Reversal Targets are met and providing timely feedback and update to
Collections Manager to track productivity and account-wise feedback
and thereafter necessary action to be taken.
Collection Officer (CO)
Vistaar

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Vistaar

  • 1. Vistaar Finance Service ltd. Presented To :- Prof. Siddiq Aazam Presented by :- Ravi Verma
  • 4.  Vistaar is a commitment by two entrepreneurs and over 2000 employees who believe that by supporting and creating new economic opportunities for deserving small business women and men, lives can be enriched and communities can be transformed. The company focuses on the missing middle segment, which is not effectively served by the formal financial system. The objective is to make finance available at a reasonable cost and deliver in a transparent manner. In the process, Vistaar aims to continuously attract mainstream capital and human resources to serve these chosen segments who are the backbone of India’s vibrant economy. Overview
  • 5.  Managing Director & Chief Executive Officer – Mr. Ramakrishna Nishtala  HQ- Bengaluru  Portfolio 1146cr  Branches in India 207  Active customer 71874
  • 6.  Annapurna Microfinance Pvt Ltd  Arohan Financial Services Pvt Ltd  Asirvad Microfinance Pvt Ltd  Bandhan Financial Services Pvt Ltd  BSS Microfinance Pvt Ltd  Cashpor Micro Credit  Disha Microfin Pvt Ltd  Equitas Microfinance Pvt Ltd  ESAF Microfinance and Investments Pvt Ltd  Fusion Microfinance Pvt Ltd Compitetore
  • 7. VISION  Our Vision is to be catalyst to the underserved so that they can achieve greater economic and social well-being. Specifically we offer a full range of financial services customized to fulfill their every business requirement and move them into the mainstream MISSION  We shall achieve our vision by deeper understanding of specific customer segments, to fulfill their financial needs through customized products and simple processes Mission & vision
  • 8.  Customer centricity Our products, processes and people will focus on enhancing the economic output of our customers` enterprises.  Transparency We shall provide all the required information to customers, employees and other stakeholders.  Ethics We will be ethical in our interactions with customers, colleagues and associates.  Team work We will display exemplary team work towards meeting organizational goals. Core values
  • 9.  Elevar equity  Omidyar network  Saama capital  westbridge Investors
  • 10.  Small business hypothecation loan(SBHL)  Small business mortgage loan(SBML)  Bill discounting  Equipment finance Product
  • 11.  Education and Experience:  Graduation or Diploma or any equivalent qualification Minimum experience of 3 years in Banks/MFI/NBFC lending.  Responsibilities:  Achieving targets through continuous monitoring and building of the branch team. Also conducting daily meetings, coordinating departments including Business, Credit / Risk, Operations, ensuring complete customer satisfaction at the branch, monitoring portfolios to contain delinquency symptoms and lead flows. BRANCH MANAGER
  • 12.  Education and Experience:  A graduate with 4-5 years total experience in credit function with 2-3 years or more relevant experience in credit approval in consumer finance (LAP/Personal loan/Mortgage/Auto/2W/Consumer Durable) in NBFC/Banks. Experience in underwriting business loan/LAP (Above Rs.5 lacs) would be preferable. Credit Manager
  • 13.  Education and Experience:  Graduate (B.Com Preferred) 1 year in an Operations Role in an NBFC/MFI/Bank including cash handling of a branch.  Responsibilities:  Various Register Maintenance, filing of bookings from login to disbursement, receipt book management, branch administration - petty cash, vault management, local cheques and various other customer related work Operations Officer
  • 14.  Education and Experience:  10+2 level and above Minimum experience of 1 year in in banks/MFI/NBFC lending. However, freshers are hired for CRO Trainee profile.  Responsibilities:  Achieving the given target within time limits. Attending the leads, explaining about the products, procedure and benefits. Initial screening of customers, collection of documents, inspection of their properties and co-ordination between customers and branch officials for sanction and documentation. Portfolio monitoring, management and reporting. Customer Relationship Officer
  • 15.  Education and Experience:  Graduate 1-3 years of experience required in financial services preferably NBFCs/Banks. Experience in Collections and Recovery is essential.  Responsibilities:  To ensure maximum Collections and Recoveries.All Customers to be followed up and visited for Collections. Monthly Resolution and Reversal Targets are met and providing timely feedback and update to Collections Manager to track productivity and account-wise feedback and thereafter necessary action to be taken. Collection Officer (CO)