1. Ramesh Pant
13205 Twinbrook Parkway, Apt#201, Rockville, MD 20851-2062
Cell: 240-447-3330; Email: pantramesh@hotmail.com
Extensive customer service experience and human resources/office management skills. Accustomed to
working in challenging, fast-paced and diverse environments. A self-starter who can easily handle
multiple projects and accomplish results within tight deadlines. Computer savvy and proficient in
Microsoft Word, Outlook, Excel, Spreadsheet, Power point and Database management. Excellent
English, Hindi, and Nepali.
Career History
HR Associate,FHI360, Washington, DC March 2014 - Present
 Provide employee and Human Resources staff support in severalfunctional areas including
recruitment, employee relations, benefits administration, compensation, payroll, Human
Resources Information System (HRIS) and training & development. Maintain employee
hardcopy and softcopy HRIS files. Input employee personal data into HRIS database and
generate reports as needed for HR staff. Serve as initial point of contact for employees with
questions related to their personal employee information. Process various forms related to
documenting human resources activities such as new-hire, change-of-status,performance
evaluations, benefits, terminations. Assist in conducting new-hire orientations and in handling or
facilitating employee exit interviews. Prepare specialreports using HRIS data that include
COBRA,OSHA,EEO and headcount. Coordinate interviews, maintain visa files and provide
updates to recruiting system files and to HR Partners as required.
Consular Specialist, U.S. Embassy (Dept ofState), Kathmandu, Nepal January 2005 - July 2013
 Served in the 27-employee Section, providing human resources/administrative support and local
expertise to American staff members charged with adjudicating immigrant and nonimmigrant
visas, and U.S. passport applications, and with assisting American visitors and residents of Nepal,
including in difficult situations such as when they developed severe health/mental problems, ran
out of money, lost their passports, were arrested,went missing or died.
 Performed varied HR/administrative/office functions involving numerous data entries on
computers, answering phone calls, taking and delivering phone messages,dispensing visa
regulatory and general information to public, meeting and greeting walk-in customers,
maintaining office files (sometimes, with PII information), handling incoming and outgoing mail,
typing letters and reports, and drafting and proof reading official letters, memoranda and texts for
public release and official website.
 Recruited local staff by screening applications and interviewing qualified candidates followed by
regular orientation and training to help develop knowledge and skills. Conducted performance
evaluations of the local staff and arranged for mentoring/counseling sessions as necessary.
 Liaised with officials at the host nation government, diplomatic mission and various other
organizations, including scheduling meetings for American staff members and facilitating entry
and exit of official visitors to the Consular. Arranged the travels and logistic support for staff

2. members being assigned on a temporary duty and worked with the Financial Management Office
in preparing and processing travel order vouchers.
 Coordinated and hosted special events, meetings, orientations and outreach sessions and made
arrangements for the entire setting needs.
 Prepared Section budget, routinely performing account reconciliations and analyses for surpluses,
shortfalls and financial reporting. Took upon special projects as/when required and completed
them successfully within the deadlines.
 Communicated with the Social Security Office,Veteran Administration, Internal Revenue
Service, Office of Personnel Management in the Department of State and other financial offices
in the United States processing a variety of claims including Medicaid claims on behalf of the
American citizens and responded to claimants in person or by telephones or emails.
 Served as the primary resource on conditions, customs and procedures in Nepal for the American
consular staff during their two-year assignments to Kathmandu, enabling them to work
effectively in the country, especially with their Nepali contacts on behalf of U.S. interests,
including on sensitive cases.
 Oversaw the production of extensive reports required by the Department of State, including those
on immigrant and nonimmigrant visas, and the major annual report that contained detailed
performance indicators on the work of the entire section and projected future monetary and
personnel needs. Made sure that all these reports were comprehensive, accurate and highlighted
issues that needed to be addressed.
Experience (knowledge, skills and abilities)
 Excellent HR/Administrative skills and knowledge.
 Outstanding customer service skills, honed by answering thousands of written, phone and in-
person inquiries per year about consular matters and occasionally, in a crisis situation involving
American citizens.
 Broad experience in preparing budget, maintaining accounts, organizing events/presentations,
arranging travels, updating information, developing procedures, maintaining office inventories
and supplies, and creating an accurate,easy to use and secure filing system.
 Outstanding written skills demonstrated by drafting a wide variety of official letters, memoranda,
texts for public release, analytical reports and telegrams to the State Department in Washington
and other U.S. Embassies/Consulates around the world, as well as U.S. Congressional offices,
Nepali government officials and attorneys in U.S.
 Extensive knowledge of U.S. immigrant and nonimmigrant visas rules and regulations, as well as
those for adjudicating applications for U.S. passports.
Promotion History
Consular General Assistant, U.S. Embassy, Kathmandu, Nepal January 2001 - January 2005

3. Education and Training
Bachelor of Business Administration, Tribhuvan University, Kathmandu, Nepal
2015 March – HR Training in Durham, NC
2014 June – General HR Training in Durham, NC
2004 – 3rd
Annual Foreign Service Nationals (FSN) Worldwide Conference in Washington, DC
2002 – Supervisory Skills, Beyond the Basics in Arlington, VA
2001 – Near East Asia and South Asia FSN workshop in Arlington, VA
2001 – FSN Supervisory Skills Workshop in Manama, Bahrain
Individual Awards and Recognition
Numerous Appreciations
Franklin Award (2009)
Meritorious Honor Award (2009)
Meritorious Honor Award (2006)
Group Awards