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WHO IS A LEADER?WHO IS A LEADER?
LEADERSHIP QUALITIESLEADERSHIP QUALITIES
• A LEADER IS ONE WHO HAS LEADERSHIP
QUALITIES.
• HE IS THE ONE WHO INFLUENCES OTHERS
• LEADERSHIP IS AN INTER PERSONAL
INFLUENCE EXERTED IN A SITUATION AND
DIRECTED, THROUGH THE
COMMUNICATION SYSTEM, TOWARDS
THE ATTAINMENT OF SPECIFIC GOALS
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TECHNICAL SKILLSTECHNICAL SKILLS
• THE PROFICIENCY AND
UNDERSTANDING OF A SPECIFIC KIND
OF ACTIVITY WHICH INVOLVES A
METHOD, PROCESS, PROCEDURE OR
TECHNIQUE-
i.e. WORKING WITH “THINGS”
5. 09/19/1309/19/13 55
HUMAN SKILLSHUMAN SKILLS
• HUMAN SKILL IS THE MANAGER’S
ABILITY TO WORK WITH OTHERS AND
TO BUILD A COLLABRATIVE EFFORT
WITH THE GROUP HE/SHE MANAGES-
i.e. WORKING WITH PEOPLE
6. 09/19/1309/19/13 66
CONCEPTUAL SKILLSCONCEPTUAL SKILLS
• ABILITY TO VISUALISE THE
ORGANIZATION AS A WHOLE.
• CONCEPTUAL SKILLS ENABLE THE
MANAGER TO PERCEIVE AND
RECOGNISE THE INTER PERSONAL
RELATIONSHIP OF VARIOUS FACTORS
OPERATING WITH IN THE TOTAL
ORGANIZATION
7. 09/19/1309/19/13 77
One of the very important ingredients forOne of the very important ingredients for
success Is the evolution of CREATIVEsuccess Is the evolution of CREATIVE
LEADERS.LEADERS.
The higher the proportion of creativeThe higher the proportion of creative
leaders in a nation the higher the potentialleaders in a nation the higher the potential
for success-for success-
A.P.J.ABUDUL KALAMA.P.J.ABUDUL KALAM
Creative leader:
8. 09/19/1309/19/13 88
LEADERSHIP IS ACTION-NOT POSITION-LEADERSHIP IS ACTION-NOT POSITION-
DONALDDONALD H Mc GANNONH Mc GANNON
LEADERSHIP MYTHS-
• LEADERS ARE BORN
• LEADERS ARE HEROIC
• LEADERSHIP CAN BE TAUGHT
• LEADERS MAINTAIN STABILITY IN
ORGANIZATIONS
• LEADERS’ PERFORMANCE IS MEASURED BY
RESULTS,CONQUESTS AND VICTORIES
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BE A LEADER –BE A LEADER –NOTNOT-A BOSS-A BOSS
• THE BOSS DRIVES HIS MEN
THE LEADER INSPIRES THEM
• BOSS DEPENDS ON AUTHORITY
LEADER ON GOODWILL
• BOSS EVOKES FEAR
LEADER RADIATES LOVE
• BOSS SAYS “I”
LEADER SAYS “we”
• BOSS SAYS WHO IS WRONG
LEADER SAYS WHAT IS WRONG
• BOSS “KNOWS” HOW IT IS DONE
LEADER ”SHOWS” HOW TO DO
• BOSS DEMANDS RESPECT
LEADER COMMAND IT
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AN ARMY OF STAGS LED BY A LION ISAN ARMY OF STAGS LED BY A LION IS
BETTER THANBETTER THAN
AN ARMY OF LIONSAN ARMY OF LIONS LED BY A STAGLED BY A STAG
• PEOPLE WAIT FOR THINGS TO
HAPPEN
• LEADERS MAKE THINGS TO HAPPEN
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CHARACTERISTICS OFCHARACTERISTICS OF
LEADERSLEADERS
• EVERY LEADER IS DIFFERENT
• A LEADER IS LOYAL
• A LEADER IS AN OPTIMIST
• A LEADER IS COURAGEOUS
• A LEADER IS FAIR & HONEST
• A LEADER IS CONSIDERATE
• A LEADER IS CONSISTENT & IMPARTIAL
• A LEADER IS HUMBLE
• A LEADER IS A VISIONARY
• A LEADER IS INTELLIGENT
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CONCLUSIONCONCLUSION
• “THERE IS NOTHING MORE DIFFICULT TO TAKE IN
HAND, MORE PERILOUS TO CONDUCT OR MORE
UNCERTAN IN ITS SUCCESS, THAN TO TAKE THE
LEAD IN THE INTRODUCTION OF A NEW ORDER OF
THINGS.”—MACHIAVELLI
• “A LEADER IS BEST,WHEN PEOPLE BARELY KNOW THAT HE
EXISTS.WHEN HIS WORK IS DONE, HIS AIM FULFILLED, THEY
WILL ALL SAY, “WE DID THIS OURSELVES”—LAO-TSO
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PROBLEM SOLVINGPROBLEM SOLVING
& DECISION MAKING& DECISION MAKING
PROBLEM SOLVING
• STEP-1 DEFINE PROBLEM
• STEP-2 COLLECT DATA
• STEP-3 ANALYSE DATA
• STEP-4 SEARCH FOR ALTERNATIVES
• STEP-5 CHOOSE THE BEST
ALTERNATIVE
• STEP-6 DECIDE & IMPLEMENT
• STEP-7 GET THE FEEDBACK
• STEP-8 SATIFIED-CONTINUE
• STEP-9 DISSATIFIED- GO BACK TO STEP-1
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DECISION PROCESSDECISION PROCESS
DESIRE---URGE–- STIMULII—AVAILABILITY—
MOTIVATION—ACCESS—DECISION—USE----
SATISFACTION/ DISSATISFACTION
SATISFACTION---MOTIVATION
DISSATISFACTION---GO BACK TO DESIRE.
