2. MAIN POINTS COVERED
Teamwork
Bullying
Effective Work Habits
Work Effectively in Retail Organization
Career Prospects in Retail Organization
Employee Rights & Responsibility
Team Aim & Target
SUMMARY OF TOPICS
3. Teamwork is an essential
part of workplace success.
There is No “I” in Team
Example- Basketball Team,
Kabbadi, cricket & Team in
Organisationetc.
Teamwork
4. Bullying is usually seen as acts or
verbal comments that could
psychologically or 'mentally' hurt or
isolate a person in the workplace.
BULLYING
5.
6. ASK QUESTIONS
Ask questions after discussing the whole program clear doubts of
an employee
PLAN AND ORGANISE WORK PLACE INFORMATION
PRIORITIES AND COMPLETE TAKS
Give proper information to workers to execute the plan
Finish task in appropriate period
DEVELOPMENT OF
EFFECTIVE WORK HABITS
BALANCING THE WORK AND PERSONAL PRIORITIES
Balance the work with the personal priorities
7. SHARE WORK WITH
COLLEAGUES
MAKE REALISITIC
COMMITMENT
ENCOURAGE
COLLEAGUES
WHEN
CONDITIONS ARE
DIFFICULT
FIND OUT THE SUITABLE
ALTERNATIVES
WORK EFFECTIVELY IN
RETAIL ORGANIZATION
SOLVE COLLEAGUES
PROBLEMSRELATED TO
WORK IN GROUP
8. CAREER PROSPECTS IN RETAIL
ORGANIZATION
JOB PROSPECTS IN STORE OPERATIONS
The retail industry can be a great opportunity for career
exploration and advancement at any skill level.
9. Retail Store Operations
Assistant
JOB SCENARIO IN RETAIL SECTOR
Retail Cashier
Retail Trainee or Customer
Service Associate
Retail Sales Associate
Distributor Sales Person
Retail Team Leader
Departmental Manager
Visual Merchandisers
Retail Buyers and
Merchandisers
Retail Operation Manager
Store Manager
Divisional Manager
11. EMPLOYEE
RESPONSIBILITIES
Maintain the sales environment of the store
Management of Staff
Keep staff motivated
Maintaining records related to the staff’s salary and leaves
Managing and holding inventory
Keep running store peacefully
Keeping safety of store, employees, and inventory in -check
Preparing promotional materials and display
15. SKILLS TO COMPLETE GOALS
PROFESSIONALISM,
WORK ETHIC
Take responsibility and
learn from your mistakes
to show integrity and
ethical behavior.
PROBLEM-
SOLVING
Challenges will arise
in every job you
have. You’ll want to
have the ability to
analyze issues,
make sound
decisions and
overcome
problems.
COMMUNICATION
SKILLS
Communication
includes listening, writing
and speaking. Employers
want to see you can
articulate your thoughts
and ideas clearly and
effectively.
16. CUSTOMER
SERVICE
In a work environment that
fosters teamwork, other
workers quickly step in to
provide assistance, ensuring
a high level of customer
satisfaction
PRODUCTIVITY
Retail work tasks may require
a high level of teamwork to
maximize productivity. In a
grocery store, for example, a
team of clerks works
overnight to ensure shelves
are fully stocked in
preparation for the next day.
ENGAGEMENT
Teamwork can help increase
employee engagement and
make workers feel they have
a larger stake in the success
of the company.
Importance of Teams to Achieve Targets
in Retailing
TRAINING
The retail industry is
notorious for its high levels of
turnover, resulting in the
need to continuously train
new workers. Hand to assist
newcomers
17. • TRUSTWORTHY
• DEPENDABLE
• CO-OPERATIVE
• TOLERANT
• Quality:doing things right
• Speed: Doing things fast
• Dependability:Doing things on
time
• Flexibility: Being able to
changea as per requirements
• Cost: Optimum cost
Values of Team
Member
Tools and Techniques to
Set Team Performance
Targets
18. Mobilizing Finances
A basic component of retail.
Required finances-generating funds for the
retail unit from banks & from other fiscal
organization
Personnel Requirements
Retail requires human force.
Different types of personnel with specific
skills are needed for retail. Hiring as per job
profile.
Marketing Activities
Retail marketing helps your business expand
its reach, connect with customers, nurture
relationships and tell your brand story. It can
also be used to differentiate yourself from
your competition.
Infrastructure Development
