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INTRODUCTION TO DIGITAL MARKETING
CONTENT 
• WHY DIGITAL 
• WHAT WE CAN DO 
• EVERYTHING IS MEASURABLE 
• FUTURE OF DIGITAL
WHY DIGITAL ?
Digital space 
is where your 
audience are
250 million people 
4th largest population 
73 million online population 
source: eMarketer: Indonesia online, march 2013
Internet users in millions 
Indonesia online population is growing rapidly 
59.6 
72.7 
83.6 
93.4 
2012 2013 2014 2015 
source: eMarketer: Indonesia online, march 2013
Indonesia media consumption 
43% 
Television 
30,4% 
Internet 
17,4% 
Radio 
8,7% 
Newspaper 
source: nielsen: Indonesia media consumption, 2013
48.4% 51,6% 
source: APJII: Profil Internet Indonesia, 2013
Demographics by age 
60-65 
55-59 
50-54 
45-49 
40-44 
35-39 
30-34 
25-29 
20-24 
15-19 
12-15 
2.5% 
3.1% 
6.0% 
Source: APJII, Profil Internet Indonesia, December 2012 
9.1% 
10.1% 
10.9% 
11.8% 
14.2% 
11.6% 
10.9% 
9.9% 
DIGITAL IMMIGRANT 
This older generation knew internet 
when they were an adult. They often 
feel the need to always learn to 
adapt with the new technologies. 
DIGITAL NATIVE 
This younger generation born and 
living in the internet era. They tend to 
make trends in cyberspace. 
YEARS OLD
SOCIAL NETWORK USERS 
34.4 
52.1 
67.1 
79.2 
80% 
87.5% 
92.3% 
94.8% 
2011 2012 2013 2014 
in millions 
SOCIAL NETWORK USERS 
% OF INTERNET USERS 
Source: eMarketer, August 2012
REASONS TO GO ONLINE 
Source: APJII, Profil Internet Indonesia, December 2012 
SOCIAL MEDIA 
BROWSING 
NEWS 
DL/UL VIDEO 
EMAIL 
CHATTING 
ONLINE GAME 
VIDEO CALL 
BLOG 
VOIP 
FILE SHARING 
BUY/SELL 
87.8% 
68.9% 
68.3% 
62.1% 
57.9% 
22.4% 
18.5% 
5.9% 
5.3% 
3.6% 
2.6% 
0.1%
FACEBOOK.COM 
GOOGLE.CO.ID 
Source: comScore Media Matrix, Visitors Age 15+ Home/Work Location, August 2012 
5,365 
MOST VISITED WEBSITES 
BLOGGER.COM 
GOOGLE.COM 
YOUTUBE.COM 
YAHOO.CO.ID 
YAHOO.COM 
WORDPRESS.COM 
4SHARED.COM 
TWITTER.COM 
WIKIPEDIA.ORG 
KASKUS 
MEDIAFIRE.COM 
TOKOBAGUS.COM 
GAMES.CO.ID 
DETIK.COM 
5,255 
4,084 
3,628 
3,200 
2,966 
2,633 
2,590 
2,384 
2,003 
1,588 
1,515 
1,026 
993 
967 
875 
UNIQUE VISITORS 
in thousands
social media is 
their part of life
Source: Social Bakers, 2013 
180,000,000 
90,000,000 
86,000,000 
64,000,000 
USA 
INDIA 
BRAZIL 
INDONESIA 
1234 
MONTHLY ACTIVE USERS 
INDONESIA IS THE FOURTH 
BIGGEST FACEBOOK COUNTRY
Source: GlobalWebIndex, April 2013 
INDONESIA 
SAUDI ARABIA 
SINGAPORE 
1234 
INDONESIA IS THE COUNTRY 
WITH THE BIGGEST GROWTH 
OF TWITTER ACCOUNTS 
ACCOUNT GROWTH 
44.2% 
UNITED STATES 
41.7% 
34.7% 
34.5% 
IT HAS CLOSE TO 
30 MILLION TWITTER 
ACCOUNTS
YOUTUBE 
1 BILLION 
6 BILLION 
18 MINUTES 
900,000 
22% 
UNIQUE USERS 
PER MONTH 
VIEWS 
PER MONTH 
TIME ON SITE 
PER SESSION 
HOURS OF VIDEO VIEWED 
PER DAY 
OF VIEWS 
COME FROM MOBILE 
Source: YouTube, 2013
4 MILLION 
USERS 
The largest 
Path users 
in the world 
Source: CEO of Path, Dave Morin - interview with TEMPO magazine
150 Million 
active user 
16 Billion 
Photos shared 
Source: instagram.com/press 
18 - 29 y.o 
Mostly user 
more engaging 
than Facebook 
1.000 comment 
8.500 like per sec 
15 
times
Mobile Growth
DEVICE USED 
SMARTPHONE 
DESKTOP PC 
NOTEBOOK 
TABLET 
Source: APJII, Profil Internet Indonesia, December 2012 
65.7% 
52% 
45% 
1.9%
148.9 
2012 2013 2014 2015 
MOBILE PHONE USERS 
SMARTPHONE USERS 
in millions 
160.5 
169.7 179 
23.8 
38.5 
57.7 
71.6 
IN 2015, SMARTPHONE 
USERS IN INDONESIA 
WILL REACH 71.6 
MILLION PEOPLE 
Source: eMarketer, April 2012 
MOBILE PHONE USER
OPERATING SYSTEM 
53% 
35% 
9% 
4% 
ANDROID 
BLACKBERRY 
WINDOWS 
IOS 
ALTHOUGH ANDROID HAS QUICKLY 
BECOME MAJORITY, UNTIL NOW, 
BLACKBERRY REMAINS A 
SIGNIFICANT PLAYER. 
Source: IDC Indonesia via Jakarta Post, January 2013
SOCIAL 
MEDIA 
ENTERTAIN 
-MENT 
GENERAL 
INFO 
E-MAIL 
GAMES 
SHOPPING 
LOCAL SEARCH 
Source: InMobi, Mobile Media Consumption-Indonesia 
24% 
20% 
16% 
14% 
12% 
8% 
6% 
GROWTH IN INDONESIAN 
MOBILE USAGE IN THE 
COMING YEARS IS LIKELY 
TO COME FROM SOCIAL 
MEDIA & ENTERTAINMENT 
MOBILE PHONE USAGE
What we can do 
with digital ? 
• Build an Assets 
• Do a campaign 
• Maintain Loyalty
Build an Assets 
• Website 
• Social Media 
• Mobile Apps
Build an Assets 
• communicate with your audience 24 hours 
• interactive - not one way communication 
• Learn about your audience 
• Build your own community
WEBSITES
Website 
Corporate Website
Website 
Branded Content Website
SOCIAL MEDIA
Social Media 
a social utility that connects 
people with friends and 
others who work, study and 
live around them 
Connect with your friends 
— and other fascinating 
people. Get in-the-moment 
updates on the things that 
interest you 
user-generated videos 
sharing websites. Includes 
network and professional 
content that allows billions of 
people to discover, watch 
and share originally-created 
videos.
Mobile Apps
Mobile Application 
A mobile app is a computer program designed to run on 
smartphones, tablet computers and other mobile devices.
Top 5 app categories 
Games 
Entertainment 
Education 
utilities 
Photo/Video 
Games 
Social 
Productivity 
Weather 
Shopping 
source: Gizmondo 2014
DIGITAL CAMPAIGN
the use of electronic communication technologies such as 
social media, websites, mobile apps and etc for various 
marketing objective to enable interactive communication 
and deliver brand message to an audience
Customer Relationship Management
to build asset and do a 
campaign we need placement
Ad Types 
Social Ads 
Search Engine 
Marketing 
Display Banner
Social Ads 
advertising
Objective-Based Campaign
Define your audience
advertising
advertising
advertising
Search Engine 
Marketing
Display Banner
TIME BASED PUBLISHER 
• Time Based Publisher : one of publisher (mostly news) that selling 
advertising space to advertiser in some period example : 
Detik.com, Kompas.com, Kapanlagi.com, etc. 
• Unique Selling Proposition : high traffic (awareness). 
• Type of ads : display ads (standar, rich media dan video baner)
AD NETWORK (WEB & MOBILE) 
CPM / CPC BASE 
• Ad Network Publisher : network of some publisher that grouping into one 
channel, example: News, Ent, Sport, Mobile. 
• Unique Selling Proposition : We paid if audience click or see our Ad 
• Type of Ad : display ads (standar, rich media dan video baner). 
• Measurement : Click, Impression, CTR, CPM, CPE
Evolution of 
Display Advertising
Re-Marketing
Programmatic 
Buying
Audience on 
Demand
Everything is 
measurable
Marketers are spending billions of dollars annually to better 
understand and segment consumers and measure the 
effectiveness of their media and marketing choices.
The good news. digital brings with it new levels of measurement. 
We can track the effectiveness of our campaigns
Different 
media, 
different 
metrics
Social Media 
Exposure 
Visit, Views, 
F o l l o w e r , 
F a n s , 
Subscribers, 
M e n t i o n , 
R e a c h , 
Impression 
Influence 
Share of voice, 
S e n t i m e n t , 
E v a n g e l i s t , 
Referring URL 
Engagement 
Click, Comment, 
Like, Share, RT, 
Reply, DM, Wall Post, 
Action 
D o w n l o a d , 
Attendees, Lead 
Generation Form, 
Visit Store
Website 
Exposure 
Unique Visitor, 
Visit 
Influence 
P a g e R a n k , 
Bounce Rate 
Engagement 
Return Vi s i t , Page 
Views, Interaction, Time 
on Site, Participants, 
Active User 
Action 
m e m b e r s h i p , 
subscriber, online 
sales
Mobile Apps 
Exposure 
N u m b e r o f 
Download 
Influence 
Rank, Review 
Engagement 
Monthly, Daily Active 
User, Session Length, 
Retention 
Buy Special Feature
Future of Digital 
Offline-to-online engagement
RFID 
Radio-Frequency IDentification
Real Time 
Advertising
experimental machine
Neuro Science
Augmented Reality
Feel enlightened ?
Let’s Discuss

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Introduction to digital marketing

  • 2. CONTENT • WHY DIGITAL • WHAT WE CAN DO • EVERYTHING IS MEASURABLE • FUTURE OF DIGITAL
  • 4. Digital space is where your audience are
  • 5. 250 million people 4th largest population 73 million online population source: eMarketer: Indonesia online, march 2013
  • 6. Internet users in millions Indonesia online population is growing rapidly 59.6 72.7 83.6 93.4 2012 2013 2014 2015 source: eMarketer: Indonesia online, march 2013
  • 7. Indonesia media consumption 43% Television 30,4% Internet 17,4% Radio 8,7% Newspaper source: nielsen: Indonesia media consumption, 2013
  • 8. 48.4% 51,6% source: APJII: Profil Internet Indonesia, 2013
  • 9. Demographics by age 60-65 55-59 50-54 45-49 40-44 35-39 30-34 25-29 20-24 15-19 12-15 2.5% 3.1% 6.0% Source: APJII, Profil Internet Indonesia, December 2012 9.1% 10.1% 10.9% 11.8% 14.2% 11.6% 10.9% 9.9% DIGITAL IMMIGRANT This older generation knew internet when they were an adult. They often feel the need to always learn to adapt with the new technologies. DIGITAL NATIVE This younger generation born and living in the internet era. They tend to make trends in cyberspace. YEARS OLD
  • 10. SOCIAL NETWORK USERS 34.4 52.1 67.1 79.2 80% 87.5% 92.3% 94.8% 2011 2012 2013 2014 in millions SOCIAL NETWORK USERS % OF INTERNET USERS Source: eMarketer, August 2012
  • 11. REASONS TO GO ONLINE Source: APJII, Profil Internet Indonesia, December 2012 SOCIAL MEDIA BROWSING NEWS DL/UL VIDEO EMAIL CHATTING ONLINE GAME VIDEO CALL BLOG VOIP FILE SHARING BUY/SELL 87.8% 68.9% 68.3% 62.1% 57.9% 22.4% 18.5% 5.9% 5.3% 3.6% 2.6% 0.1%
  • 12. FACEBOOK.COM GOOGLE.CO.ID Source: comScore Media Matrix, Visitors Age 15+ Home/Work Location, August 2012 5,365 MOST VISITED WEBSITES BLOGGER.COM GOOGLE.COM YOUTUBE.COM YAHOO.CO.ID YAHOO.COM WORDPRESS.COM 4SHARED.COM TWITTER.COM WIKIPEDIA.ORG KASKUS MEDIAFIRE.COM TOKOBAGUS.COM GAMES.CO.ID DETIK.COM 5,255 4,084 3,628 3,200 2,966 2,633 2,590 2,384 2,003 1,588 1,515 1,026 993 967 875 UNIQUE VISITORS in thousands
  • 13. social media is their part of life
  • 14. Source: Social Bakers, 2013 180,000,000 90,000,000 86,000,000 64,000,000 USA INDIA BRAZIL INDONESIA 1234 MONTHLY ACTIVE USERS INDONESIA IS THE FOURTH BIGGEST FACEBOOK COUNTRY
  • 15. Source: GlobalWebIndex, April 2013 INDONESIA SAUDI ARABIA SINGAPORE 1234 INDONESIA IS THE COUNTRY WITH THE BIGGEST GROWTH OF TWITTER ACCOUNTS ACCOUNT GROWTH 44.2% UNITED STATES 41.7% 34.7% 34.5% IT HAS CLOSE TO 30 MILLION TWITTER ACCOUNTS
  • 16. YOUTUBE 1 BILLION 6 BILLION 18 MINUTES 900,000 22% UNIQUE USERS PER MONTH VIEWS PER MONTH TIME ON SITE PER SESSION HOURS OF VIDEO VIEWED PER DAY OF VIEWS COME FROM MOBILE Source: YouTube, 2013
  • 17. 4 MILLION USERS The largest Path users in the world Source: CEO of Path, Dave Morin - interview with TEMPO magazine
  • 18. 150 Million active user 16 Billion Photos shared Source: instagram.com/press 18 - 29 y.o Mostly user more engaging than Facebook 1.000 comment 8.500 like per sec 15 times
  • 20. DEVICE USED SMARTPHONE DESKTOP PC NOTEBOOK TABLET Source: APJII, Profil Internet Indonesia, December 2012 65.7% 52% 45% 1.9%
  • 21. 148.9 2012 2013 2014 2015 MOBILE PHONE USERS SMARTPHONE USERS in millions 160.5 169.7 179 23.8 38.5 57.7 71.6 IN 2015, SMARTPHONE USERS IN INDONESIA WILL REACH 71.6 MILLION PEOPLE Source: eMarketer, April 2012 MOBILE PHONE USER
  • 22. OPERATING SYSTEM 53% 35% 9% 4% ANDROID BLACKBERRY WINDOWS IOS ALTHOUGH ANDROID HAS QUICKLY BECOME MAJORITY, UNTIL NOW, BLACKBERRY REMAINS A SIGNIFICANT PLAYER. Source: IDC Indonesia via Jakarta Post, January 2013
  • 23. SOCIAL MEDIA ENTERTAIN -MENT GENERAL INFO E-MAIL GAMES SHOPPING LOCAL SEARCH Source: InMobi, Mobile Media Consumption-Indonesia 24% 20% 16% 14% 12% 8% 6% GROWTH IN INDONESIAN MOBILE USAGE IN THE COMING YEARS IS LIKELY TO COME FROM SOCIAL MEDIA & ENTERTAINMENT MOBILE PHONE USAGE
  • 24. What we can do with digital ? • Build an Assets • Do a campaign • Maintain Loyalty
  • 25. Build an Assets • Website • Social Media • Mobile Apps
  • 26. Build an Assets • communicate with your audience 24 hours • interactive - not one way communication • Learn about your audience • Build your own community
  • 31. Social Media a social utility that connects people with friends and others who work, study and live around them Connect with your friends — and other fascinating people. Get in-the-moment updates on the things that interest you user-generated videos sharing websites. Includes network and professional content that allows billions of people to discover, watch and share originally-created videos.
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  • 42. Mobile Application A mobile app is a computer program designed to run on smartphones, tablet computers and other mobile devices.
  • 43. Top 5 app categories Games Entertainment Education utilities Photo/Video Games Social Productivity Weather Shopping source: Gizmondo 2014
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  • 47. the use of electronic communication technologies such as social media, websites, mobile apps and etc for various marketing objective to enable interactive communication and deliver brand message to an audience
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  • 56. to build asset and do a campaign we need placement
  • 57. Ad Types Social Ads Search Engine Marketing Display Banner
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  • 72. TIME BASED PUBLISHER • Time Based Publisher : one of publisher (mostly news) that selling advertising space to advertiser in some period example : Detik.com, Kompas.com, Kapanlagi.com, etc. • Unique Selling Proposition : high traffic (awareness). • Type of ads : display ads (standar, rich media dan video baner)
  • 73. AD NETWORK (WEB & MOBILE) CPM / CPC BASE • Ad Network Publisher : network of some publisher that grouping into one channel, example: News, Ent, Sport, Mobile. • Unique Selling Proposition : We paid if audience click or see our Ad • Type of Ad : display ads (standar, rich media dan video baner). • Measurement : Click, Impression, CTR, CPM, CPE
  • 74. Evolution of Display Advertising
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  • 82. Marketers are spending billions of dollars annually to better understand and segment consumers and measure the effectiveness of their media and marketing choices.
  • 83. The good news. digital brings with it new levels of measurement. We can track the effectiveness of our campaigns
  • 85. Social Media Exposure Visit, Views, F o l l o w e r , F a n s , Subscribers, M e n t i o n , R e a c h , Impression Influence Share of voice, S e n t i m e n t , E v a n g e l i s t , Referring URL Engagement Click, Comment, Like, Share, RT, Reply, DM, Wall Post, Action D o w n l o a d , Attendees, Lead Generation Form, Visit Store
  • 86. Website Exposure Unique Visitor, Visit Influence P a g e R a n k , Bounce Rate Engagement Return Vi s i t , Page Views, Interaction, Time on Site, Participants, Active User Action m e m b e r s h i p , subscriber, online sales
  • 87. Mobile Apps Exposure N u m b e r o f Download Influence Rank, Review Engagement Monthly, Daily Active User, Session Length, Retention Buy Special Feature
  • 88. Future of Digital Offline-to-online engagement
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