1. Raghavendra Upadhyay
Address: RZ-2, 3rd
Floor, Old Jankipuri Pankha Road, New Delhi-59.
Mob- 09711022420; E-mail: raghav_ren@yahoo.co.in & raghavendraupadhyay@gmail.com
Summary
Executive with 8 yrs of experience of independently handling all the aspects of Branch
Administration including peripheral functions of HR & Payroll with hands-on
exposure of ERP & CRM systems like Oracle having good exposure of BPO, Travel
Industry & Real Estate.
Career Objective:
To become a part of a leading corporate, grooming with the best practices and become a
Key Business Enabler.
Key Skills:
Procurement, Premise Management, Facility Management, Vendor Management
Communication(EPBX & Telecom), Payroll Data & Reconciliation, Employee HR
Documentation, Compliance w.r.t. Branch Operations.
Work Experience:
360 Realtors LLP (Since Oct 2015 to Still Working)-
Working as Manager – Administration with 360 Realtors LLP since Oct 2015 in
Gurgaon and handling responsibilities of Branch Administration and Operations.
- Responsible for Facility management, day-to-day general Administration
and to ensure up keep and cleanliness.
- Office Coordination – Managing complete facility management activities
including maintenance and housekeeping, cafeteria, stationary, purchase
office supply activities etc.
- Monitoring – to ensure effective control and regular monitoring of all the
Admin related expenses. Establishing policies, procedures, and work
schedule.
- Security – Managing the security and ensuring safety and security of
employees. Installations and maintenance of access control, CCTV.

2. - Uniform – Maintaining a record of employee uniform and taking care of
uniform retrieval at the time of exit.
- Laptops and Office Assets –Purchasing of laptops, desktop and keeping a
track of laptops issued at the time of joining and exit.
- Bank Account Opening – Getting the account opened for all new joining.
- Cab Booking and Transportation – Getting the cabs booked for all
employees as required and getting the payments done on time.
- Stationary – Sending the stationery requisites as and when required and
maintaining a proper register regarding the same.
- Budgeting & Control of Admin expenses within 15% of Estimation.
- Seamless Admin facilities like, Front-desk, Travel, Visitor Management, Food,
Pantry Services, Consumable Stores.
- Stores Management for Documentation, Records, Office Equipments and
Tools & Accessories.
Meru Cab Company Pvt Ltd- (From Aug 2010 to Sep 2015)-
Worked as Executive – Administration with MERU Cab Company Private Limited
from Aug 2010 to Sep 2015 in Dwarka and handling responsibilities of Branch
Administration and Operations.
- Responsible for Facility management, day-to-day general Administration
and to ensure up keep and cleanliness.
- Office Coordination – Managing complete facility management activities
including maintenance and housekeeping, cafeteria, stationary, purchase
office supply activities etc.
- Budgeting & Control of Admin expenses within 15% of Estimation.
- Seamless Admin facilities like, Front-desk, Travel, Visitor Management, Food,
Pantry Services, Consumable Stores.
- Stores Management for Documentation, Records, Office Equipments and
Tools & Accessories.
- Compliance with Labor, MCD, Police, Fire and other Regulatory
Requirements.
- Management of Depot Inventory, ensuring Internal Controls and
safekeeping.
- Event Managements, e.g. Employee Motivation Programs, Training
Programs, Banquet Celebrations, Sports events and Launch Events.
- Safety, Service & Upkeep of Company Assets ensuring Zero Downtime.
- Verify & Check Vendor Performance & payments to ensure service & genuine
bills.
- Preparing PO in oracle after negotiation with vendor.
- Responsible of EPBX and Telecom Facility.

3. SERCO BPO Private Limited (From Dec 2007 to July 2010)-
Worked as Executive – Administration with SERCO BPO Private Limited from Dec
2007 to July 2010 at Naraina in New Delhi & Gurgaon.
- Responsible for Facility management, day-to-day general Administration
and to ensure up keep and cleanliness.
- Office Coordination – Managing complete facility management activities
including maintenance and housekeeping, cafeteria, stationary, purchase
office supply activities etc.
- Security – Managing the security and ensuring safety and security of
employees. Installations and maintenance of access control, CCTV.
- Verify & Check Vendor Performance & payments to ensure service & genuine
bills.
Personality Traits:
Punctuality, Patience, Humble, Ability to Listen & Convince, Multitask and work under
extreme stress and challenging circumstances.
Some Achievements:
- Awarded with “Striker of the Month” by CEO for achieving the launch of
Jaipur Branch within very tight schedule in June 2013.
- Awarded with “How Zaat” for recognition of excellent performance for the
month of Dec 2013.
- Setting up Jaipur Branch from Scratch till Inauguration.
- Single handedly established Bharthal Depot for Delhi Branch.
- Managed Transition of Delhi Branch from Single site to Four site operations.
- Took initiative to change Phase of Electricity Connection saving more than a
Lakh and avoiding business risks due to Downtime.
- Started Process of Storing and Sales of Scrap which was not in existence earlier,
thereby adding earnings of Approx. 1.5L per year.
- Successfully handled project to prepare approx 400 workstation in sec 18
Gurgaon Serco BPO in certain time period.
Educational Qualifications:
- B.A.(Arts) from D.D.U. Gorakhpur University in 2001.
- Diploma in Computer Applications covering MS Office.
Personal Information:
Date of Birth : 17th
July 1979
Mobility : Open