1. Innovation in Employee
Engagement during
Covid
HRM PRESENTATION - TERM 2 - 18 /12 /2020
Presented by Team 6
Aakash Srivastava
Kanishk Sharma
Rachna Gupta
Sandeep S
Vignesh R Kumar
2. CONTENTS
Innovation in Employee Engagement during Covid
What is employee engagement and why
it isessential
• The need to engage employees
• The history of employee engagement
Whereemployee engagement originally
started and how it started
• Conventional forms of employee engagement
•Statistical insights into the perks of employee
engagement
A virtual tour into the industry today
• Practices of some of the Top Employers • Testimonials
3. affect this attachment has onwellbeing
and productivity.
Employee Satisfaction
Textbook
definition
Employee engagement is the emotional
attachment employees feel towards their
place of work, job role, position within the
company, colleagues, and culture, and the
Why employee
engagement isessential
History of employee
engagement
Employee
Satisfaction
1970s-80s
Employee
Commitment
1990s
Employee
Engagement
2000s
Impact on co-workers
Better customer service Innovation
High Retention and Low
Turnover
Increased Profitability
4. Where employee engagement
originally started and how it started?
Bringing one's self to the
organization
First academic researchinto
consequences of employee
engagement
Presented by consulting firms as a
way to measure satisfaction and
willingness to achieveorganizational
effectiveness
Challenging economic conditonand
dotcom buble burst
1990
2006
2001
2015
2008 Engagement linking to
learning
5. COMMON HR STRATEGIES
FOR IMPROVING EMPLOYEE
ENGAGEMENT
1
Communicate
Regularly
2
Invest inwell
being
3
Empower your
employees
4
Appreciate
good work
A ROUND UP OF
STATS FROMTHE
INDUSTRY
21% increase in
profitability
(Gallup)
1 out of 3 reported a
boost in morale
(Deloitte)
4.6 times higher
feeling of empowerment
(Salesforce)
77% increase in
retention
(LinkedIn)
6. DELOITTE
Supportive Management
Approach
Some common online methods used
were daily team meetings and frequent
1-1 check-ins. For many, having
frequent check-ins led to micro-goal
setting and gave employees the
opportunity to receive constant
feedback.
Create PositiveWork
Environment
Some recommended solutions are;
working from home, child care facilities,
pet friendly areas, parental leave and
mental health days.
Encourage Trust inLeadership
Having frequent check-ins and
transparent conversations between
directors, managers and employees so
that employees feel included in whatis
happening within the organization.
Moreover, it is also imperative for
employees to learn about individual
growth opportunities.
7. PUMA's Home Academy
Best Practices @HOME
Helping employees to adapt andthrive,
this initiative also stemmed from
employee input on how PUMA
colleagues from around the world
could best share and adjust to their
new remote working environment.
Learn @HOME
Encouraging elearning and online
training on diverse topics
e.g. collaboration and working remotely,
personal effectiveness, reflection and
resilience, adapting to change, etc.
Engage @HOME
Engaging employees online, an initiative
that grew out of enthusiastic employee
feedback and created different and
innovative approaches to social
engagement.
Well-being @HOME
Providing inspiring digital physical
activities such as live yoga, live zumba,
and circuit training; mental health
support including meditation, stress
management; and nutritional
information to promote a well-balanced
diet during periods of lockdown.
8. TCS
Swarna Selvaraj, TalentDevelopment
Head of TCS, Europe, UK and Ireland
Categorizing Employees
First the ones who were quarantined, vulnerable, and needed support.
Then, people who already settled down at their homes and started
working. Third category being people who are safe at home but not able to
start work because of Information security reasons.
Virtual Learning
From the last few years, they've been doing more than 90% of learning in
the digital mode. The difference this time was from learning, they went into
engagement as a whole and then bring learning into it
Competency Development Plan
The challenge to the employees was that How many people were able to
gain competencies, even at that point in time? There was a special
recognition for that. They used the challenge to engage people through
peer-based social proof like certifications.
Panel Discussions
Discussions like like “A Day in the Life Of” where a COVID recovery patient
came in to talk, "Whose job has changed the most? Is it the people in a
particular role or somebody else?"etc
Weekly Hackathons
TCS introduced weekly hackathons as a practice for all newcomers.People
who have never hacked, could hack now without any pressure.