5. #DPL15
The result
●
There is a 40 point lift in CSI when customers have
used Pickup/Delivery in the luxury segment (JD Power)
●
Customers keep loaners 40% longer when they are not
using pick-up/delivery
●
There is roughly a 20% increase in Repair Order spend
when customers do not come into the dealership and
sales are made over the phone
●
Launching partnerships with Ford, Lincoln, and other
luxury dealers
| @RedCapJH