Get to know how much a custom patient portal solution development costs and how to reduce the cost!

1. HOW MUCH DOES IT COST TO CREATE AN
EFFECTIVE & HELPFUL
PATIENT PORTAL?

2. As of 2019, 90% of US healthcare facilities have invested into custom or SaaS-
based patient portal solutions. However, less than 25% of patients actually use
the tools to schedule appointments and manage personal healthcare records.

3. Lack of data synchronization between healthcare IT systems
Administrative barriers to accessing medical information
Encounter-based medicine approach
WHY DO PATIENTS FEEL
AMBIVALENT ABOUT THE NEW
TECHNOLOGY?

4. 98
87
80
79
57
50
KEY PATIENT PORTAL
FEATURES AS REPORTED BY
CARE PROVIDERS (%)
Option to access lab results
Secure messaging
Prescription renewals
Electronic billing
Option to schedule appointments
Option to self-edit EHRs

5. The deployment of these functions
requires seamless integration with EHR
software and the implementation of
advanced querying algorithms on the
database management level.

6. PATIENT PORTAL DEVELOPMENT
TECHNOLOGY STACK
Back-end:
Interfacing with EHR:
Live chat functionality:
eBilling:
Front-end/data visualization:
PHP framework (Laravel or Symfony), MySQL/NoSQL database
Go- or Python-based microframework
Node.js WebSocket API
Stripe, PayPal
JavaScript framework (Angular or React)

7. Total patient portal development efforts could be estimated at 3-4 thousand
developer man-hours, which translates into $ 100-140 thousand based on the
median Eastern European developer hourly rates. Of this amount,

8. $ 18-21 thousand would be spent on EHR integration, which ensures online
access to healthcare data — i.e., lab results, clinical notes and medical
images, — and allows patients to add information to personal health records.

9. It will cost you $ 5-15 thousand to enable the appointment scheduling functionality,
which features a built-in notification system and pre-visit online forms, and (optionally)
provides an opportunity to schedule an appointment with more than one physician.

10. Close to $ 15 thousand would be spent on the prescription refill requests
function (the sum does not cover the integration with pharmacy software).

11. The development of the live chat feature can be estimated at $ 15-30
thousand; besides secure messaging between patients and professionals
involved in care delivery, the module should support file sharing.

12. The education materials section, which is designed to replace printed
materials and allows doctors to personalize patient outreach campaigns,
would add $ 5-15 thousand to the final estimate.

13. Last but not least, there are security
requirements to be met. The
implementation of data encryption
protocols (SSL, TLS), role-based access
authentication, biometrics and other
measures required to secure sensitive data
and ensure compliance (CMS, HIPAA, HL7,
PACS, DICOM) will amount to 10-20% of all
patient portal development efforts, which
equals to $ 10-28 thousand.

14. For more details, make sure to check out
our new blog post:
READ BLOG POST
http://bit.ly/Patient_Portal_Development_Cost
http://bit.ly/Patient_Portal_Development_Cost
http://bit.ly/Patient_Portal_Development_Cost
http://bit.ly/Patient_Portal_Development_Cost