Martin Wingfield shares his take on why lower interest category businesses should be investing in content marketing at Quill and Taboola's breakfast seminar - using digital content to drive conversions.
2. AXA Central Brand Marketing
PPP
Healthcare
Home
Insurance
Car
Insurance
Wealth /
ASI
Brand Awareness
Brand Engagement
Business
Insurance
3. In a low interest category,
where brand awareness and
price comparison websites
rule – why should a brand
like AXA invest in content?
4. Content & AXA’s five challenges
AXA’s challenges Content
Low engagement category
Our diversity
Our product are complex
We’re a brand with a
limited personality
We have a poor Google
ranking
Content helps boost
SEO rankings
Bringing the brand to life
Engaging ways to educate customers
Interesting ways to showcase
our services
Allows us to reach & engage with more
customers, esp. using ‘borrowed interest’
5. Why is content important to a brand ?- Purchase Funnel
Awareness
Consideration
Preference
Quote
andBuy
ATL
Digital
PR
TV / OOH
Objective
Awareness
Content
• Explain & build trust
• Support brand promise
• Encourage quote & buy
Brand Content - the bridge between advertising and purchase
Online /
Direct
Sales
6. AXA’s environment
Customers in market for an AXA
product - 5% of the time
Hygiene Content
Provides helpful, relevant and timely information
Explains complex products
When customers are not in market
- 95% of the time
Hero Content
Reminds them that AXA exists, and has
something interesting to say
7. Content & Always On
Brand Awareness & Campaign peaks
Ads - on air
Brand
Awarenessfrom
Ads - off air
Time
8. The audience for content
External
The AXA master brand
Campaigns
Our products & sales funnel
Internal
Staff engagement – AXA’s mission
What we stand for
Recruitment
Showcasing AXA to graduates
9. Competition Snapshot
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