MFX is one of the largest vertical system integrator for the insurance industry, providing end to end services leveraging our strong capabilities in PaaS (Platform as a Service), IaaS (Infrastructure as a service), ADM (Application Development & Maintenance), BPO, Analytics and GRC (Governance, Risk and Compliance) services in an integrated services delivery model ( iSDM). MFX provides critical support and business applications to the P&C industry, processing over $2.7 billion insurance premium annually for our customers on our systems and supporting their core insurance applications, infrastructure and business processes.

1. Vertical Systems Integrator
Real People
Real Technology
Real Solutions

2. About Us
Our customer-focused culture promotes long, rewarding relationships.
Our people are committed to delivering expert support at every point of contact.
MFX has proven to be a true solution-driven business partner to
commercial property and casualty companies by providing critical
support in systems integration, technology and applications that allow
their businesses to more effectively compete inever-challenging markets.
We provide critical support in systems integration, technology and
business applications to the commercial property and casualty (P&C)
industry as well as managed IT infrastructure services across
all industries.
Our offerings are focused through professional expertise and a swift
responsiveness to solving our clients’ challenges.
Headquartered in Morristown, NJ, with additional locations in Dallas, TX,
Bangalore and Chennai, INDIA, MFX has two world-class datacenters in
Ridgefield Park, NJ and Roanoke, VA.

3. Platform as a
Service
Infrastructure as a
Service
Business Process
Outsourcing
Testing
Business
Consulting
Application
Development
Governance, Risk
& Compliance
Analytics
Our Service

4. OUR ROOTS
MFX is subsidiary of Quess Corp Limited, a step-down subsidiary of Fairfax Financial Holdings. With this strong
backing, our focus is long-term. This allows us to give our clients the time and attention that is required to develop
targeted, strategic solutions.
Founded in 2001, our roots stem from an operational mandate to reduce the
technology operating expenditures across our parent’s insurance subsidiaries. By leveraging our expertise in
application development and infrastructure management and focusing on reducing expenses. MFX was able to
deliver significant operational savings to our parent’s subsidiary companies in a relatively short period of time.
The services and the technology know how gathered by us have been valid across all the segments of P&C
insurance industry. MFX applied the same expertise to develop an end-to-end enterprise application suite to support
commercial P&C carriers.
MFX continuously builds on its experience, in managing IT infrastructure services, by
developing a comprehensive industry agnostic infrastructure solutions business as a
critical resource for companies across a broad spectrum of industries.

5. PLATFORM AS A SERVICE
- Policy Administration
- Claims Processing
- Business Intelligence Solution
- Reinsurance Solution
- Billing Solution
- Speciality Components & Tools

6. INFRASTRUCTURE AS A SERVICE
- Cloud Services
- Help Desk Services
- Infrastructure o/s
- Datacenter Services
- Co-location
- Disaster recovery
- Network integration
- Remote Infra mgmt services
- Mobile device mgmt services

7. BUSINESS PROCESS OUTSOURCING
- Regulatory reporting
- Claims services including subrogation services
- Billing and collection services
- Policy admin services
- Actuarial services
- Marketing and new business services
- F&A and HRO

8. TESTING
- Independent Testing
- Regression Testing
- Functional Black Box Testing
- System Integration Testing
- Automation Testing
- Performance Testing
- Risk based Testing

9. BUSINESS CONSULTING
- Domain Consulting
- Build Operate & Transfer
- Technology Consulting
- Re-badging Solutions
- Virtual Captive Models
- Product Consulting
- Contract Process Outsourcing

10. APPLICATION DEVELOPMENT
- Insurance SI & dev
- Insurance app integration
- IT Integration & project mgmt
- Maintenance & support of apps
- Legacy Modernization
- Portfolio rationalization
- Tech helpdesk
- Mobile Application Dev.

11. GOVERNANCE, RISK & COMPLIANCE
Governance
- Goals
- Policies & Standards
- Policy Lifecycle Management
Risk
- Risk Assessment
- Risk Evaluation
- Risk Monitoring
- Risk Mitigation
Compliance
- Change Management
- Project Evaluation
- Architecture Review
- Configuration Management

12. ANALYTICS
- Business Intelligence
- Multidimensional Aggregation
- Statistical Inference
- Information Retrieval
- Reporting
- Benchmarking
- Predictive Modeling
- Online Analytical Processing
- Data Visualization
- Electronic Data Interchange
- Event Processing

13. OUR PEOPLE & CULTURE
MFX has been able to recruit some of the best insurance and technology professionals in the industry.
Their expertise ensures our clients achieve rapid implementation of MFX solutions. It also means our
technology specialists can quickly shift priorities as per our clients’ requirements. We always shared an honest
assessment of the challenges faced during work with our clients — and our commitment to our work assures
them that the job will get done with a sense of urgency.
MFX is built around a customer-intimate philosophy in view of promoting long-term
relationships. Unlike remote, disengaged and disinterested vendors, we act as trusted business partners,
advising our clients with the highest level of integrity and expert advice. With every client engagement,
we strive to demonstrate our agility and flexibility and focus on making these qualities a consistent part of our
client’s experience.

14. CLIENT TESTIMONIALS
“For our business, migrating a large number of mailboxes as part of a Microsoft
Exchange Server 2010 upgrade had to be done without interruptions in service. Plans
and timelines were clearly defined, milestones were often reached ahead of time, and
most importantly, the whole process was seamless to our users.”
- Joanne Hodge, Vice President & CIO, TheMIGroup
“We rely on our computer systems to service our clients seven days a week. Like so
many Northeastern operations, Hurricane Sandy challenged us all. During this time,
MFX stayed on the job at its datacenter and continued to provide our applications with no
interruption in service.”
- Bruce Weisgerber, Application Services Manager, Munich Re
“We were a rapidly growing P&C insurer that needed an integrated processing suite
to bring our business together. We turned to MFX for the solution. Converting two to
three years of data from a small custom application into its back-office system, MFX had
Ironshore up and running in less than ten months.”
- William Gleason, Chief Financial Officer, Ironshore Holdings (U.S.) Inc.

15. MFX is a subsidiary of Quess Corp Limited.
Quess Corp Limited, India’s leading business services provider. Established in 2007,
the company is headquartered in Bangalore and serves over 1300+ customers across 8 countries.
The impact of its innovative and effective services is felt across 4 segments:
• Global Technology Solutions
• People & Se rvices
• Integrated Facilities Management and
• Industrial Asset Management
With revenues of about Rs.25,728 million, (For 15 months period ending March 31st, 2015)
Quess Corp is a step-down subsidiary of USD 42+ billion (as of 30th Sept 2015) multinational, Fairfax
Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India Limited.
For further details on Quess, please visit www.quesscorp.com
ABOUT QUESS
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April 2016

16. MFX (A Subsidiary of Quess Corp Limited)
Prestige Omega, 1st Floor, EPIP Zone, Road No. 2, Vijaynagar, Whitefield, Bengaluru – 560066, Karnataka, India
info@mfxservices.com | www.mfxservices.com