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QA management within a
distributed SCRUM team
About
QualiTest
QA and testing is
all that we do!
World’s 2nd
largest pure play
Testing
Company
Over 2,700 testing
professionals
world wide
Business
Assurance
QA &
Testing
Focus
Results
Based
Testing
(RBT)
Contractual guarantees for
quality improvement &
cost reduction
Managed
Testing
Solutions
(MTS)
Long term, SLA-based testing
outsourcing
Industry & Technology Expert
Global
Service
Delivery
Model
Onshore, Near-Shore,
Offshore and Crowd
Testing
What do you know about Scrum?
• How many of you are part of an agile SDLC?
• For how long?
• Are you working with offshore teams?
Scrum Basics in 5 minutes
• What is Scrum?
• What is a Scrum team?
• What are sprints?
• Roles – PO / Scrum master
• Ceremonies – Daily meeting / Sprint planning / Sprint review /
retrospective.
• Artifacts – Backlog / Scrum board / burndown chart
Case study description
• QA department with ~30 engineers
• 3 locations across the globe (USA, China, Ukraine).
• QA tested 4 different products (4 backlogs)
• Many common functional areas.
• 5 Scrum teams (Team formation, ~once a year).
Main challenges
Team construction (Geographically?
Capabilities?)
Communication within the teams
Time & cultural differences
Information management
Managing the transition to Scrum
11
Our solution - I
Team construction (Geographically? Capabilities?)
12
• Our solution was to go according to capabilities,
but with a catch…
• No Scrum team should have engineers from more
than 2 different locations.
Our solutions - II
Communication within the teams
• Direct online communication is a must (less emails,
more chat, Skype, phone calls).
• Meeting summaries go out to everyone to reduce
misunderstandings.
13
Our solutions - III
Time & cultural differences
• Cultural workshop for both sides.
• No more than 2 different locations for each team to
allow some way of mutual time.
• Understand that the few hours overlapping are critical,
not just a bonus.
13
Our solutions - VI
Information management
• Online Scrum management software (VersionOne,
Rally, Jira Greenhopper)
• Scrum board – moving from excel sheets to online
13
Our solutions - V
Managing the transition to Scrum
• Transition means a period where QA is double
booked – needs management commitment.
• Move in small phases, don’t implement
EVERYTHING at once.
13
www.QualiTestGroup.com

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Managing Distributed Test Teams in Scrum | QualiTest Group

  • 1.
  • 2. QA management within a distributed SCRUM team
  • 3. About QualiTest QA and testing is all that we do! World’s 2nd largest pure play Testing Company Over 2,700 testing professionals world wide Business Assurance QA & Testing Focus Results Based Testing (RBT) Contractual guarantees for quality improvement & cost reduction Managed Testing Solutions (MTS) Long term, SLA-based testing outsourcing Industry & Technology Expert Global Service Delivery Model Onshore, Near-Shore, Offshore and Crowd Testing
  • 4. What do you know about Scrum? • How many of you are part of an agile SDLC? • For how long? • Are you working with offshore teams?
  • 5. Scrum Basics in 5 minutes • What is Scrum? • What is a Scrum team? • What are sprints? • Roles – PO / Scrum master • Ceremonies – Daily meeting / Sprint planning / Sprint review / retrospective. • Artifacts – Backlog / Scrum board / burndown chart
  • 6. Case study description • QA department with ~30 engineers • 3 locations across the globe (USA, China, Ukraine). • QA tested 4 different products (4 backlogs) • Many common functional areas. • 5 Scrum teams (Team formation, ~once a year).
  • 7. Main challenges Team construction (Geographically? Capabilities?) Communication within the teams Time & cultural differences Information management Managing the transition to Scrum 11
  • 8. Our solution - I Team construction (Geographically? Capabilities?) 12 • Our solution was to go according to capabilities, but with a catch… • No Scrum team should have engineers from more than 2 different locations.
  • 9. Our solutions - II Communication within the teams • Direct online communication is a must (less emails, more chat, Skype, phone calls). • Meeting summaries go out to everyone to reduce misunderstandings. 13
  • 10. Our solutions - III Time & cultural differences • Cultural workshop for both sides. • No more than 2 different locations for each team to allow some way of mutual time. • Understand that the few hours overlapping are critical, not just a bonus. 13
  • 11. Our solutions - VI Information management • Online Scrum management software (VersionOne, Rally, Jira Greenhopper) • Scrum board – moving from excel sheets to online 13
  • 12. Our solutions - V Managing the transition to Scrum • Transition means a period where QA is double booked – needs management commitment. • Move in small phases, don’t implement EVERYTHING at once. 13