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Lessons from
Connecting America:
The National Broadband Plan

Perspectives for the MidEast
Document type
Dr. Stagg Newman
Date
McKinsey Advisor
QITCOM QATAR 2012
CONFIDENTIAL2012
March 5, AND PROPRIETARY
Any use of this material without specific permission of McKinsey & Company is strictly prohibited
TRACKER
   Goals

Congress’s charge in the Recovery Act led to the creation of the National
Broadband Plan
Unit of measure


                  Title                                    A plan to encourage
                  Unit of measure                         private investment and
        Congress said that the plan should:                      innovation




                                                                                               Working Draft - Last Modified 3/5/2012 4:09:42 AM
        • “Ensure that all people of ______ have             (w/ the exception of
        access to broadband capability and establish      subsidies for rural America)
        benchmarks for meeting that goal.”
        • “[I]nclude . . . a detailed strategy for
        achieving affordability . . . and maximum
        utilization of broadband infrastructure and
        service”
        • “[I]nclude . . . an evaluation of the status




                                                                                               Printed
        of deployment of broadband service”
        • “[I]nclude . . . a plan for use of
        broadband . . . in advancing consumer
        welfare, civic participation, public safety and
        homeland security, community development,
        health care delivery, energy independence
        and efficiency, education, worker training,
        private sector investment, entrepreneurial
        activity, job creation and economic growth,
        and other national purposes.”

1 Footnote

SOURCE: Source                                                                           | 2
TRACKER
   Goals

Goals of the National Broadband Plan
Unit of measure
                     Countries need pragmatic aspirational and achievable goals that
                           reflect their people, infrastructure, and government
            Title
 • Goal No. Unit ofleast 100 million U.S. homes should have affordable access to actual
            1: At measure
     download speeds of at least 100 megabits per second and actual upload speeds of at
     least 50 megabits per second.




                                                                                             Working Draft - Last Modified 3/5/2012 4:09:42 AM
 • Goal No. 2: The United States should lead the world in mobile innovation, with the
   fastest and most extensive wireless networks of any nation.

 • Goal No. 3: Every American should have affordable access to robust broadband
   service and the means and skills to subscribe if they so choose.




                                                                                             Printed
 • Goal No. 4: Every American community should have affordable access to service of
   at least 1 gigabit per second to anchor institutions such as schools, hospitals and
   government buildings.

 • Goal No. 5: To ensure the safety of the American people, every first responder
   should have access to a nationwide, wireless, interoperable BB public safety network.

  • Goal No. 6: To ensure that America leads in the clean energy economy, every
      American should be able to use broadband to track and manage their real-time
      energy consumption by 2020.
1 Footnote

SOURCE: Source                                                                         | 3
TRACKER
   Goals

What the NBP is? What it is NOT? ….
Unit of measure

         What the National Broadband Plan is:
                  Title
         ▪        Unit of measure
             A fact driven analysis of the state of broadband in the U.S. and the
             gaps between aspiration and reality




                                                                                               Working Draft - Last Modified 3/5/2012 4:09:42 AM
         ▪ A set of recommendations (>>100) for the FCC, the Administration
             and Congress


         What the National Broadband Plan is not:
         ▪ A self-actualizing plan.




                                                                                               Printed
         ▪ A new regulatory structure for the communications industry
              Most recommendations have            Nevertheless, a wealth of valuable
             not been implement, many due          analysis is available including the
                 to political stalemate…            entire plan, supporting analysis,
             Major breakthrough last month           public input, workshops, etc at
                   on Spectrum Policy                     www.broadband.gov
1 Footnote

SOURCE: Source                                                                           | 4
TRACKER
   Goals

Gaps in the broadband ecosystem (circa 2010)
Unit of measure
                                    In all but perhaps the most advanced Asian countries, the
                                            gaps will be similar while the specifics differ
                  Title
                  Unit of measure
                           • Fourteen million Americans do not have access to broadband
       Availability
                           infrastructure that can support today’s and tomorrow’s applications




                                                                                                         Working Draft - Last Modified 3/5/2012 4:09:42 AM
       gap
                           (Fixed wireless access w/ LTE is best way to close gap)

                           • 93 million Americans do not have broadband at home
       Adoption gap



                           • Many Americans lack digital skills, even as many job openings are
       Digital skills
                           posted exclusively online




                                                                                                         Printed
       gap


                           • The U.S. ranks in the bottom half of comparable countries on nearly
       National
                           every metric used to measure the adoption of health information
       purposes gap
                           technology
                           • Most of the U.S. electric grid is not connected to broadband
                           • First responders are using outmoded spectrally inefficient
                           narrowband communications technology that denies them access to
                           broadband applications for public safety and health.
1 Footnote

SOURCE: Source                                                                                     | 5
TRACKER Investment, and Competition
  Innovation,

Several gaps may be hampering innovation, investment, and competition
Unit of measure
                                  Policy gaps will likely be very country specific. Need for
                                    more spectrum for broadband wireless is universal.
                  Title
                  Gaps measure
                  Unit of                                         Issues
 Need for spectrum                      • Spectrum for mobile competitors is likely to enhance mobile
                                          competition




                                                                                                        Working Draft - Last Modified 3/5/2012 4:09:42 AM
                                        • More spectrum may also allow wireless technologies to
                                          serve as closer substitutes to fixed broadband providers



                                        • Current data (commission and external) lack detail to make
 Lack of detailed data to
                                          granular competition policy decisions
 inform competition policy
                                        • Existing data collection does not allow comparative
                                          evaluation




                                                                                                        Printed
                                        • Consumers often do not know true performance of services
 Lack of transparency for                 purchased
 consumers
                                        • Consumers generally unaware how their own actions, along
                                          with internet characteristics, can affect performance

                                        • Well functioning wholesale markets can help foster retail
 Patchwork of wholesale                   competition
 regulations                            • Today's wholesale access policies were developed without
                                          reference to a consistent analytical framework
1 Footnote

SOURCE: Source                                                                                   | 6
T
    TRACKER
      Spectrum

    Trends in demand and supply suggest a looming spectrum gap
    Unit of measure

    Moreover with sufficient spectrum wireless BB is the best way to serve “unserved” areas.
                 Title
                 Unit of measure
      Forecasted mobile data traffic in North America
                                                                    Need to transform




                                                                                               Working Draft - Last Modified 3/5/2012 4:09:42 AM
                                                                    spectrum policy to
                                                                       meet wireless
                                                                         broadband
                                                                          demands
                                                                    •300-500 MHz
                                                                    more spectrum for
                                                                    mobile broadband
                                                                    •More spectrum




                                                                                               Printed
       Mobile broadband spectrum pipeline
                                                                    for unlicensed and
                                                                    new paradigms
                                                                    •Incentive
                                                                    auctions
                                                                    •Wider blocks of
                                                                    spectrum



    1 Footnote

    SOURCE: Source                                                                      | 7
TRACKER
  Spectrum

Policy changes needed for a range of issues
Unit of measure


                  Title
                  Gaps                                         Issues
                  Unit of measure
   Lack of transparency in          • Current allocation and utilization data is largely




                                                                                                        Working Draft - Last Modified 3/5/2012 4:09:42 AM
   allocation and utilization         unattainable and often esoteric


   Few spectrum reallocation        • FCC needs at its disposal multiple tools for reallocating
   tools                              underutilized spectrum to next-generation users

                                    • Wireless broadband growth is causing network strain that
  Insufficient capacity for           will intensify with next-generation technologies
  broadband
                                    • Spectrum can take years to reclaim




                                                                                                        Printed
                                    • Growing need for expensive backhaul services, including
  Suboptimal backhaul                 microwave
  deployment                        • Access lacking in terms of capacity, flexibility and
                                      affordability
  Access models limited             • Opportunistic access to spectrum is limited to certain bands
                                    • Demand for unlicensed spectrum among key stakeholders

                                    • There is no framework for identifying future spectrum bands
  Policy scope too bounded            and needs
1 Footnote                          • Coordination of multiple domestic and international
                                      stakeholders
SOURCE: Source                                                                                    | 8
TRACKER
Infrastructure


Government regulation and policy affects deployment decisions.
Unit of measure
                 Enlightened policy can lower input costs and speed time to market.

                   Title
                   Gaps measure
                   Unit of                                         Issues
 Too costly to access poles              • Pole rental rates affect cost of broadband in rural areas—up
                                           to 20% of a rural subscriber’s bill




                                                                                                             Working Draft - Last Modified 3/5/2012 4:09:42 AM
 and other infrastructure
                                         • “Make ready” charges for poles can constitute >10% of cost
                                           of deployment
                                         • Multiple sets of sometimes inconsistent rules and policies

                                         • Different rates for pole attachments based on category of
 Policies affect deployment                service offered affects upgrade and service decisions
 decisions
                                         • Failure to consider broadband as part of public works
                                           projects at planning stage can drive up costs substantially




                                                                                                             Printed
 Time to access and resolve              • Disputes over poles and ROW access linger for months,
                                           years; many states have better policies and timelines
 disputes
                                         • Near-constant litigation on scope of privately-owned pole,
                                           duct and conduit access rights

 Lack of information and data            • Data on infrastructure availability not uniformly kept or
 on infrastructure                         updated
                                         • Processes and fees for use of public rights-of-way and gov’t
1 Footnote                                 facilities for broadband facilities disparate and varied

SOURCE: Source                                                                                         | 9
TRACKER
  Inclusion

Making broadband available
Unit of measure
                 Availability policy must be driven by deep analysis of a country’s people

                   Title
                   Unit of measure
        Create a new                                                           Intercarrier
                                          Create a new




                                                                                                               Working Draft - Last Modified 3/5/2012 4:09:42 AM
       Connect America                                                        compensation
                                          Mobility Fund
            Fund                                                                 reform

   Support universal availability     Target funding to states that are   Eliminate inefficient and
   of broadband and high-quality      significantly lagging national      irrational economic
   voice grade service with at        average for 3G coverage             behavior
   least 4 Mbps actual download/                                          Encourage transition to IP-
   1 Mbps upload speeds                                                   to-IP interconnection




                                                                                                               Printed
   Develop expedited process to                                           Staged transition away from
   target funding to unserved                                             per minute rates to allow
   areas, shifting funds from                                             companies and investors to
   legacy programs                                                        prepare
   Provide support where there is                                         Provide opportunity for
   no private sector business                                             adequate cost recovery
   case to offer affordable service
   Encourage innovation with a
   technology- and provider-
   neutral program
1 Footnote

SOURCE: Source                                                                                          | 10
TRACKER
  Adoption

Adoption by demographic & socioeconomic segment –in-depth surveying
Unit of measure
                                                                            Key reasons for non-adoption

                       Title      Cost – 36%
                                  ▪ 15% - monthly fee for service
                                                                                         Relevance – 19%
                                                                                         ▪ 5% -- content with dial-up
                                  ▪ 10% cannot afford a computer
                       Unit of measure --- activation fee/contract                       ▪ 5% -- internet is a waste of time
                                  ▪ 9%                                                   ▪ 4% -- Nothing to see
                                            Digital literacy – 22%                       ▪ 4% -- Don’t use it much
                                            ▪ 12% -- lack of comfort with computers      Remaining reasons:
                                            ▪ 10% -- hazards of online life              ▪ 15% -- other or combination of several reasons




                                                                                                                                                                      Working Draft - Last Modified 3/5/2012 4:09:42 AM
                                                                                         ▪ 5% -- not available where they live
         Percent of American adults                                                      ▪ 3% -- can use the internet all they want at work
    100%
                                                                      93
       90                          86
                                                               84
       80                   77
                                                                                                         75     74
                                                                                  68                                                           69
       70
                                                                                                                       64
       60                                               59                                                                                            59
                     55




                                                                                                                                                                      Printed
                                                                                          50                                                                49
       50

                                                 40
       40
                                                                                                                              35

       30
              24
       20


       10

        0
              Less  High Some College           Less   $20K   $40K   $75K        Non-    Rural         18-29 30-49 50-64     65+              White Black Hispanic*
              than School college +             than    to     to     +          rural
              High                              $20K   $40k   $75K
             School
1 Footnote
             *Hispanics includes both English and Spanish speaking Hispanics;

SOURCE: Source                                                                                                                                                | 11
TRACKER
  Adoption

Framework for recommendations – an example
Unit of measure


                  Title
                  Unit of measure
             1     Launch a three-part National Digital Literacy Program




                                                                                   Working Draft - Last Modified 3/5/2012 4:09:42 AM
                       Expand low income universal service support to
             2
                                   broadband (see USF)


             3   Focus on “relevance” through public/private partnerships




                                                                                   Printed
                      Improve focus on evaluation, measurement, best
             4
                           practices, and state-level initiatives

                   Accelerate efforts among low-adopting groups facing
             5
                           significant social or physical barriers


1 Footnote

SOURCE: Source                                                              | 12
TRACKER
 National Purposes


  The national purposes mandate
Unit of measure


             Title
        American Recovery and
    Reinvestmentof measure
             Unit Act, §6001(k)(2)
                  (D):                                Healthcare




                                                                                Working Draft - Last Modified 3/5/2012 4:09:42 AM
  “a plan for use of broadband infrastructure
  and services in:
       ▪ advancing consumer welfare                    Education
       ▪ civic participation
       ▪ public safety and homeland security
       ▪ community development
       ▪ health care delivery
       ▪ energy independence and efficiency          Energy and
       ▪ education                                 the environment
       ▪ worker training
       ▪ private sector investment




                                                                                Printed
       ▪ entrepreneurial activity               Government performance
       ▪ job creation and economic growth
       ▪ and other national purposes.”           and civic engagement


                                                 Economic opportunity


                                                    Public safety and
                                                   homeland security

1 Footnote

SOURCE: Source                                                           | 13
TRACKER
 Public Safety

Gaps persist in fully utilizing broadband for public safety and homeland
security purposes
Unit of measure


                    Gaps
                    Title                                          Issues
 No nationwideof measure
           Unit public safety            No nationwide, interoperable broadband wireless network
                                         that is ubiquitous, redundant, and resilient
 network                                 Few public safety agencies have access to commercial




                                                                                                                Working Draft - Last Modified 3/5/2012 4:09:42 AM
                                         wireless mobile broadband
                                         Commercial broadband does not support public safety
                                         requirements and is not cost effective


 Outmoded 9-1-1 system                   9-1-1 services utilize varied legacy communications
                                         networks
                                         Few public safety agencies have access to broadband
                                         services to support next-generation 9-1-1




                                                                                                                Printed
 Outmoded alerting system                Current distribution technology limits amount of audio/visual
                                         to Americans over broadcast channels
                                         FEMA has taken steps to develop IPAWS but clear
                                         implementation milestones are needed


 Critical infrastructure                 Companies reported $265M+ in cyber crime-related losses
                                         Communications providers subject to frequent attacks on critical
 vulnerabilities                         IP-based infrastructure
                                         Insufficient incentives and safeguards for security of critical
1 Footnote                               communications assets

SOURCE:Internet Crime Complaint Center
 Source: Source                                                                                          | 14
TRACKER
 Public Safety


Innovative public private partnership can lower the costs of a nationwide
Unit of measure
broadband public network from >>$20 Billion to < $10 Billion
        Feb. 2012: Congress passes enabling legislation for BB PS network with public/private partnership
                 Title
                 Unit of measure
     Solution for Reliable, High Coverage Mission Critical Voice, Data, & Video 4G Services




                                                                                                                               Working Draft - Last Modified 3/5/2012 4:09:42 AM
                                                                        For exceptional times and
                                                                        places when PS &
                       Deployable Equipment Caches                      commercial infrastructure is
                                                                        insufficient (e.g. wilderness)
                             Deployed and controlled by PS
                                                                        or has been destroyed
                                                                                 Coverage deep inside large
                         DAS and Picocell Systems                                buildings and capacity for high
                                                                                 pedestrian density (e.g., shopping
                       In-Building/Underground Coverage in PS                    centers) can only be provided by
                                      Spectrum                                   in-building solutions




                                                                                                                               Printed
                                                                                           Provides access to
                                                                                           additional capacity
                           Commercial Wireless Networks                                    during emergencies, as
                          Public Safety Roaming and Priority Access                        well as increased
                                                                                           network resiliency
                                                                                                  Enables high coverage
                      Public Safety Broadband Wireless Network                                    communications, resilient
                                                                                                  coverage and guaranteed
                 Public Safety’s Dedicated RAN using Commercial cell sites and core               access in a cost effective
                                                                                                  manner leveraging
                                                                                                  commercial assets
1 Footnote

SOURCE: Source                                                                                                        | 15 4
TRACKER for all countries
 Implications

Lesson for all upon reflection 2 years later
Unit of measure
• Realizing the public good from BB requires addressing a complex set of
  factors that include availability, adoption, and national purposes that
            Title
  are country specific and political.
            Unit of measure




                                                                                         Working Draft - Last Modified 3/5/2012 4:09:42 AM
• Wireless will drive the next “Big Wave” of innovations, provide exciting
  applications and services and be the most capex efficient way to provide
  broadband to “unserved” people and areas but …


• Spectrum policy must be dramatically changed to realize this potential:
      More licensed spectrum and More unlicensed




                                                                                         Printed
      Innovative approaches (e.g. incentive auctions) to create more efficient
       usage
      Wider blocks of spectrum


• Understanding the barriers and solutions to greater adoption and
  requires deep analysis of both users and non-users of broadband
 • Innovative public private partnerships provide more capex efficient
     methods to meet national purposes (e.g. BB Public Safety).
1 Footnote

SOURCE: Source                                                                    | 16

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2 QITCOM 2012 - Stagg Newman (Next Gen Broadband)

  • 1. Lessons from Connecting America: The National Broadband Plan Perspectives for the MidEast Document type Dr. Stagg Newman Date McKinsey Advisor QITCOM QATAR 2012 CONFIDENTIAL2012 March 5, AND PROPRIETARY Any use of this material without specific permission of McKinsey & Company is strictly prohibited
  • 2. TRACKER Goals Congress’s charge in the Recovery Act led to the creation of the National Broadband Plan Unit of measure Title A plan to encourage Unit of measure private investment and Congress said that the plan should: innovation Working Draft - Last Modified 3/5/2012 4:09:42 AM • “Ensure that all people of ______ have (w/ the exception of access to broadband capability and establish subsidies for rural America) benchmarks for meeting that goal.” • “[I]nclude . . . a detailed strategy for achieving affordability . . . and maximum utilization of broadband infrastructure and service” • “[I]nclude . . . an evaluation of the status Printed of deployment of broadband service” • “[I]nclude . . . a plan for use of broadband . . . in advancing consumer welfare, civic participation, public safety and homeland security, community development, health care delivery, energy independence and efficiency, education, worker training, private sector investment, entrepreneurial activity, job creation and economic growth, and other national purposes.” 1 Footnote SOURCE: Source | 2
  • 3. TRACKER Goals Goals of the National Broadband Plan Unit of measure Countries need pragmatic aspirational and achievable goals that reflect their people, infrastructure, and government Title • Goal No. Unit ofleast 100 million U.S. homes should have affordable access to actual 1: At measure download speeds of at least 100 megabits per second and actual upload speeds of at least 50 megabits per second. Working Draft - Last Modified 3/5/2012 4:09:42 AM • Goal No. 2: The United States should lead the world in mobile innovation, with the fastest and most extensive wireless networks of any nation. • Goal No. 3: Every American should have affordable access to robust broadband service and the means and skills to subscribe if they so choose. Printed • Goal No. 4: Every American community should have affordable access to service of at least 1 gigabit per second to anchor institutions such as schools, hospitals and government buildings. • Goal No. 5: To ensure the safety of the American people, every first responder should have access to a nationwide, wireless, interoperable BB public safety network. • Goal No. 6: To ensure that America leads in the clean energy economy, every American should be able to use broadband to track and manage their real-time energy consumption by 2020. 1 Footnote SOURCE: Source | 3
  • 4. TRACKER Goals What the NBP is? What it is NOT? …. Unit of measure What the National Broadband Plan is: Title ▪ Unit of measure A fact driven analysis of the state of broadband in the U.S. and the gaps between aspiration and reality Working Draft - Last Modified 3/5/2012 4:09:42 AM ▪ A set of recommendations (>>100) for the FCC, the Administration and Congress What the National Broadband Plan is not: ▪ A self-actualizing plan. Printed ▪ A new regulatory structure for the communications industry Most recommendations have Nevertheless, a wealth of valuable not been implement, many due analysis is available including the to political stalemate… entire plan, supporting analysis, Major breakthrough last month public input, workshops, etc at on Spectrum Policy www.broadband.gov 1 Footnote SOURCE: Source | 4
  • 5. TRACKER Goals Gaps in the broadband ecosystem (circa 2010) Unit of measure In all but perhaps the most advanced Asian countries, the gaps will be similar while the specifics differ Title Unit of measure • Fourteen million Americans do not have access to broadband Availability infrastructure that can support today’s and tomorrow’s applications Working Draft - Last Modified 3/5/2012 4:09:42 AM gap (Fixed wireless access w/ LTE is best way to close gap) • 93 million Americans do not have broadband at home Adoption gap • Many Americans lack digital skills, even as many job openings are Digital skills posted exclusively online Printed gap • The U.S. ranks in the bottom half of comparable countries on nearly National every metric used to measure the adoption of health information purposes gap technology • Most of the U.S. electric grid is not connected to broadband • First responders are using outmoded spectrally inefficient narrowband communications technology that denies them access to broadband applications for public safety and health. 1 Footnote SOURCE: Source | 5
  • 6. TRACKER Investment, and Competition Innovation, Several gaps may be hampering innovation, investment, and competition Unit of measure Policy gaps will likely be very country specific. Need for more spectrum for broadband wireless is universal. Title Gaps measure Unit of Issues Need for spectrum • Spectrum for mobile competitors is likely to enhance mobile competition Working Draft - Last Modified 3/5/2012 4:09:42 AM • More spectrum may also allow wireless technologies to serve as closer substitutes to fixed broadband providers • Current data (commission and external) lack detail to make Lack of detailed data to granular competition policy decisions inform competition policy • Existing data collection does not allow comparative evaluation Printed • Consumers often do not know true performance of services Lack of transparency for purchased consumers • Consumers generally unaware how their own actions, along with internet characteristics, can affect performance • Well functioning wholesale markets can help foster retail Patchwork of wholesale competition regulations • Today's wholesale access policies were developed without reference to a consistent analytical framework 1 Footnote SOURCE: Source | 6
  • 7. T TRACKER Spectrum Trends in demand and supply suggest a looming spectrum gap Unit of measure Moreover with sufficient spectrum wireless BB is the best way to serve “unserved” areas. Title Unit of measure Forecasted mobile data traffic in North America Need to transform Working Draft - Last Modified 3/5/2012 4:09:42 AM spectrum policy to meet wireless broadband demands •300-500 MHz more spectrum for mobile broadband •More spectrum Printed Mobile broadband spectrum pipeline for unlicensed and new paradigms •Incentive auctions •Wider blocks of spectrum 1 Footnote SOURCE: Source | 7
  • 8. TRACKER Spectrum Policy changes needed for a range of issues Unit of measure Title Gaps Issues Unit of measure Lack of transparency in • Current allocation and utilization data is largely Working Draft - Last Modified 3/5/2012 4:09:42 AM allocation and utilization unattainable and often esoteric Few spectrum reallocation • FCC needs at its disposal multiple tools for reallocating tools underutilized spectrum to next-generation users • Wireless broadband growth is causing network strain that Insufficient capacity for will intensify with next-generation technologies broadband • Spectrum can take years to reclaim Printed • Growing need for expensive backhaul services, including Suboptimal backhaul microwave deployment • Access lacking in terms of capacity, flexibility and affordability Access models limited • Opportunistic access to spectrum is limited to certain bands • Demand for unlicensed spectrum among key stakeholders • There is no framework for identifying future spectrum bands Policy scope too bounded and needs 1 Footnote • Coordination of multiple domestic and international stakeholders SOURCE: Source | 8
  • 9. TRACKER Infrastructure Government regulation and policy affects deployment decisions. Unit of measure Enlightened policy can lower input costs and speed time to market. Title Gaps measure Unit of Issues Too costly to access poles • Pole rental rates affect cost of broadband in rural areas—up to 20% of a rural subscriber’s bill Working Draft - Last Modified 3/5/2012 4:09:42 AM and other infrastructure • “Make ready” charges for poles can constitute >10% of cost of deployment • Multiple sets of sometimes inconsistent rules and policies • Different rates for pole attachments based on category of Policies affect deployment service offered affects upgrade and service decisions decisions • Failure to consider broadband as part of public works projects at planning stage can drive up costs substantially Printed Time to access and resolve • Disputes over poles and ROW access linger for months, years; many states have better policies and timelines disputes • Near-constant litigation on scope of privately-owned pole, duct and conduit access rights Lack of information and data • Data on infrastructure availability not uniformly kept or on infrastructure updated • Processes and fees for use of public rights-of-way and gov’t 1 Footnote facilities for broadband facilities disparate and varied SOURCE: Source | 9
  • 10. TRACKER Inclusion Making broadband available Unit of measure Availability policy must be driven by deep analysis of a country’s people Title Unit of measure Create a new Intercarrier Create a new Working Draft - Last Modified 3/5/2012 4:09:42 AM Connect America compensation Mobility Fund Fund reform Support universal availability Target funding to states that are Eliminate inefficient and of broadband and high-quality significantly lagging national irrational economic voice grade service with at average for 3G coverage behavior least 4 Mbps actual download/ Encourage transition to IP- 1 Mbps upload speeds to-IP interconnection Printed Develop expedited process to Staged transition away from target funding to unserved per minute rates to allow areas, shifting funds from companies and investors to legacy programs prepare Provide support where there is Provide opportunity for no private sector business adequate cost recovery case to offer affordable service Encourage innovation with a technology- and provider- neutral program 1 Footnote SOURCE: Source | 10
  • 11. TRACKER Adoption Adoption by demographic & socioeconomic segment –in-depth surveying Unit of measure Key reasons for non-adoption Title Cost – 36% ▪ 15% - monthly fee for service Relevance – 19% ▪ 5% -- content with dial-up ▪ 10% cannot afford a computer Unit of measure --- activation fee/contract ▪ 5% -- internet is a waste of time ▪ 9% ▪ 4% -- Nothing to see Digital literacy – 22% ▪ 4% -- Don’t use it much ▪ 12% -- lack of comfort with computers Remaining reasons: ▪ 10% -- hazards of online life ▪ 15% -- other or combination of several reasons Working Draft - Last Modified 3/5/2012 4:09:42 AM ▪ 5% -- not available where they live Percent of American adults ▪ 3% -- can use the internet all they want at work 100% 93 90 86 84 80 77 75 74 68 69 70 64 60 59 59 55 Printed 50 49 50 40 40 35 30 24 20 10 0 Less High Some College Less $20K $40K $75K Non- Rural 18-29 30-49 50-64 65+ White Black Hispanic* than School college + than to to + rural High $20K $40k $75K School 1 Footnote *Hispanics includes both English and Spanish speaking Hispanics; SOURCE: Source | 11
  • 12. TRACKER Adoption Framework for recommendations – an example Unit of measure Title Unit of measure 1 Launch a three-part National Digital Literacy Program Working Draft - Last Modified 3/5/2012 4:09:42 AM Expand low income universal service support to 2 broadband (see USF) 3 Focus on “relevance” through public/private partnerships Printed Improve focus on evaluation, measurement, best 4 practices, and state-level initiatives Accelerate efforts among low-adopting groups facing 5 significant social or physical barriers 1 Footnote SOURCE: Source | 12
  • 13. TRACKER National Purposes The national purposes mandate Unit of measure Title American Recovery and Reinvestmentof measure Unit Act, §6001(k)(2) (D): Healthcare Working Draft - Last Modified 3/5/2012 4:09:42 AM “a plan for use of broadband infrastructure and services in: ▪ advancing consumer welfare Education ▪ civic participation ▪ public safety and homeland security ▪ community development ▪ health care delivery ▪ energy independence and efficiency Energy and ▪ education the environment ▪ worker training ▪ private sector investment Printed ▪ entrepreneurial activity Government performance ▪ job creation and economic growth ▪ and other national purposes.” and civic engagement Economic opportunity Public safety and homeland security 1 Footnote SOURCE: Source | 13
  • 14. TRACKER Public Safety Gaps persist in fully utilizing broadband for public safety and homeland security purposes Unit of measure Gaps Title Issues No nationwideof measure Unit public safety No nationwide, interoperable broadband wireless network that is ubiquitous, redundant, and resilient network Few public safety agencies have access to commercial Working Draft - Last Modified 3/5/2012 4:09:42 AM wireless mobile broadband Commercial broadband does not support public safety requirements and is not cost effective Outmoded 9-1-1 system 9-1-1 services utilize varied legacy communications networks Few public safety agencies have access to broadband services to support next-generation 9-1-1 Printed Outmoded alerting system Current distribution technology limits amount of audio/visual to Americans over broadcast channels FEMA has taken steps to develop IPAWS but clear implementation milestones are needed Critical infrastructure Companies reported $265M+ in cyber crime-related losses Communications providers subject to frequent attacks on critical vulnerabilities IP-based infrastructure Insufficient incentives and safeguards for security of critical 1 Footnote communications assets SOURCE:Internet Crime Complaint Center Source: Source | 14
  • 15. TRACKER Public Safety Innovative public private partnership can lower the costs of a nationwide Unit of measure broadband public network from >>$20 Billion to < $10 Billion Feb. 2012: Congress passes enabling legislation for BB PS network with public/private partnership Title Unit of measure Solution for Reliable, High Coverage Mission Critical Voice, Data, & Video 4G Services Working Draft - Last Modified 3/5/2012 4:09:42 AM For exceptional times and places when PS & Deployable Equipment Caches commercial infrastructure is insufficient (e.g. wilderness) Deployed and controlled by PS or has been destroyed Coverage deep inside large DAS and Picocell Systems buildings and capacity for high pedestrian density (e.g., shopping In-Building/Underground Coverage in PS centers) can only be provided by Spectrum in-building solutions Printed Provides access to additional capacity Commercial Wireless Networks during emergencies, as Public Safety Roaming and Priority Access well as increased network resiliency Enables high coverage Public Safety Broadband Wireless Network communications, resilient coverage and guaranteed Public Safety’s Dedicated RAN using Commercial cell sites and core access in a cost effective manner leveraging commercial assets 1 Footnote SOURCE: Source | 15 4
  • 16. TRACKER for all countries Implications Lesson for all upon reflection 2 years later Unit of measure • Realizing the public good from BB requires addressing a complex set of factors that include availability, adoption, and national purposes that Title are country specific and political. Unit of measure Working Draft - Last Modified 3/5/2012 4:09:42 AM • Wireless will drive the next “Big Wave” of innovations, provide exciting applications and services and be the most capex efficient way to provide broadband to “unserved” people and areas but … • Spectrum policy must be dramatically changed to realize this potential: More licensed spectrum and More unlicensed Printed Innovative approaches (e.g. incentive auctions) to create more efficient usage Wider blocks of spectrum • Understanding the barriers and solutions to greater adoption and requires deep analysis of both users and non-users of broadband • Innovative public private partnerships provide more capex efficient methods to meet national purposes (e.g. BB Public Safety). 1 Footnote SOURCE: Source | 16

Notas do Editor

  1. SMILE THANKS Dr. Hessa, QITCOM organizers,and William Faban for inviting me to participate. Qatar thru its policies such as ubiquitous fiber thru QNBN is truly posed to be a world leader in communications infrastructure Will share perspectives that can be applicable to Qatar, MidEast and many other countries. IN PARTICULAR NEW SPECTRUM POLICY IS ESSENTIAL – TECHNOLOGY WILL ENABLE MOST OF THE WORLD TO COST EFFECTIVELY ACCESS ADVANCED COMMUNICATIONS AND SERVICES WIRELESS IF WE GET THE POLICY RIGHT. SPECTRUM IS THE KEY INPUT.
  2. EMPHASIZE THIS CHARGE IS APPLICABLE TO ALL COUNTRIES ACCESSIBLITY ADOPTION NATIONAL PURPOSES – BB IS A MEANS TO AN END, NOT THE END
  3. SPECIFIC GOALS MUST BE DESIGNED FOR EACH COUNTRY. FIBER TO ALL HOMES AND BUSINESSES IS EVEN BETTER – BUT COST EFFECTIVE. U.S. GOAL REFLECTS CABLE PENETRATION AND REASONABLE INVESTMENT IN COUNTRY RUNNING LARGE DEBT AND NEEDING PRIVATE INVESTMENT
  4. Anaysis an serve as a blueprint for all other countries. Key insights were incorporated into “Broadband: A Platform for Progress” , a UN blueprint that Paul Budde led …
  5. Deep fact based analysis will expose the difference between aspiration and reality and may yield both good surprises and bad news. Example – fixed access goals in U.S. can be met for less than $100 per home for &gt;90% of U.S. because of cable infrastructure rather than the &gt;$1000 per home passed to move to FTTH. Enough headroom for 10 years. Adoption gap was not just about affordability ….
  6. Voiceover: A: Providers bear the brunt of implementation costs but do not receive a proportionate share of the benefits B: Regulations have not kept up with technology advances and inhibit adoption Innovation threatened by regulatory grey area between communications networks, devices and software C: Data is not being used to drive innovative, interpretive research and applications D: healthcare providers have dramatic differences in ability to secure affordable broadband
  7. Voiceover: A: Providers bear the brunt of implementation costs but do not receive a proportionate share of the benefits B: Regulations have not kept up with technology advances and inhibit adoption Innovation threatened by regulatory grey area between communications networks, devices and software C: Data is not being used to drive innovative, interpretive research and applications D: healthcare providers have dramatic differences in ability to secure affordable broadband
  8. For voiceover: A: Lack of nationwide, interoperable broadband wireless network that meets requirements for coverage, reliability and resiliency B: 9-1-1 network infrastructure is decades old and relies on circuit switched technology; many public safety agencies lack access to broadband services to support next-generation 9-1-1 C: System provides limited amount of audio/visual messaging over broadcast and other entertainment media D: Reliance on broadband networks makes communications infrastructure vulnerable to cyber attacks
  9. REORIENTED VISUAL METAPHOR SO THAT PS NETWORK IS THE BASE OF THE PYRAMID