Review the current ATM technology available on the market and identify which strategy is the best fit to meet the need of your customers and your financial institution.
Learn the pros and cons of ATM Strategies such as: Imaging, Deposit Automation, Video, Self Service
2. About QDS
• Quality Data Systems, Inc – 32 year old family owned
company led by Sean Farrell, CEO.
• Serve clients ranging from $10M to $35B consisting of
community banks, regional banks and credit unions.
• Specialize in helping institutions leverage technology to
improve branch operations and deliver a better customer
experience.
• Spend a tremendous amount of time researching the
market and providing the best solutions to help customers
solve their problems.
• Our mission is to be the best educators on cash automation
and ATM technology for our clients.
• The QDS blog, blog.qualitydatasystems.com, is one of the
most visited in the market with nearly 30,000 visits in last 2
years.
Sean Farrell
CEO
4. Deposit Automation
Ideal for:
Branch Transaction Migration and Remote Market Penetration
How it Works:
Deposit automation ATMs are able to provide cash withdrawals and take deposits. They have the
ability to image both cash and checks.
ROI:
Cost efficiency - Decreases cost per transaction in the teller line from ~$4.00-$4.50 to ~$.50.
Consumer convenience and demand. (Omni channel experience)
Extended hours of operation and deposit acceptance.
Add additional presence in current service area or presence to new markets before building bricks
and mortar with a lower investment cost
6. Remote Video Teller
Ideal for:
Extending hours of personal interaction
Remote Locations – (Branch in a Box)
How it Works:
Video ATMs allow your customers to leverage the convenience of an ATM with the personal
experience of a live bank teller – all at the same time.
ROI:
More transaction types than traditional or deposit automation ATMs.
Human-to-human personal touch.
Ability to reduce overall FTE headcount to serve a similar transaction quantity.
Can require significant investment to generate any ROI.
8. Assisted Self Service
Ideal for:
Branch Lobby and Drive-up ATM
How it Works
This Super ATM offers an extra 10 types of transactions not typically handled by a traditional ATM
machine from imaging checks and cash for deposits to processing loan payments to offering
withdrawals to upwards of a thousand dollars in ANY denomination. It can be integrated with
your core operating platform
ROI
Efficiency - fewer tellers handling the same amount of volume means greater productivity
- Video on Demand - required for fewer transactions
Consumer Empowerment.
Extended hours of operation
Staffing – transition from traditional tellers to universal bankers focused on revenue generation
9. Self Service
• Withdrawals
• Check Deposits
• Check Cashing
• Cash Deposits
• Mixed Deposits
• Deposit with Cash Back
• Payments
• Split Deposits
• Transfers
• Multiple Transfers with Payments