3. CLM Project Starts with:
Great Idea
High Hopes
No Consideration that any of ideas might be wrong
The Charter is Drawn Up
Team is assembled
People Start Working Energetically
4. At the early start they need to know:
1. How to work together, and indeed, whether these
people can get this job done at all.
2. Where their technical ideas are flawed.
3. How much it will cost to develop.
And finally:
4.Whether they are even building the right thing.
6. When do they learn these four things?
#1 they learn along the way. At some point they learn whether the
people they assembled have the skills needed to get the job done or they
got the staffing wrong.They also learn how to work together, becoming a
“jelled” or high-performing team, if they are lucky.
#2 they all-too-often learn toward the end, when they integrate the
pieces designed by the different teams, and learn what mistaken
assumptions they made about each others’ work (hence the famous quip:
“the first 90% of the project takes the first 90% of the time, the last 10% of
the project takes the next 90% of the time”).
#3 they learn at the end, when all the work is done.There are
typically so many surprises at the end that no cost estimate is meaningful
until the final bill is turned in.
#4 they learn when it is all over late and unfortunately, this, the most
important to learn, is learned last.
8. “How can we get the best possible results
from our efforts?”
9. Breaking Questions:
Q1. How can we learn what should get built?
Q2. How can we learn how much it will cost (time, money, people)?
Q3. How can we accelerate the team learning how to work
together?
Q4. How soon can we correct the mistaken assumptions in the
design?
10. Q4. Correct mistaken design decisions
choosing technology that doesn’t work as advertised,
and
mistakes due to people not talking to each other, causing out
of date and mistaken assumptions about each others’ work.
Q3. Correct staffing and learn to work together
Q2. Learn how much it will cost
Q1. Learn what should get built
- Pilot prototyping
- Ambassador user
- Early delivery